Total Complaints
179 filings
MAZDA MAZDA3 · model year
179 NHTSA complaints, 18 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2011MAZDAMAZDA3 carries 179 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 18 crashes, 2 fires, 15 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 5/5 front crash, 2/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 MAZDA3 is air bags with 27 filings, followed by seats (19) and unknown or other (18). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 21 investigation files overlapping the 2011 MAZDA3, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
179 filings
Crashes Reported
18 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 27 |
| SEATS | 19 |
| UNKNOWN OR OTHER | 18 |
| ELECTRICAL SYSTEM | 15 |
| STEERING | 13 |
| STRUCTURE:BODY | 12 |
| POWER TRAIN | 11 |
| EXTERIOR LIGHTING | 10 |
| TIRES | 7 |
| SUSPENSION | 6 |
| ELECTRONIC STABILITY CONTROL (ESC) | 5 |
| SEAT BELTS | 5 |
| VISIBILITY/WIPER | 4 |
| VEHICLE SPEED CONTROL | 3 |
| WHEELS | 3 |
SEATS
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26,
The airbag system failed to deploy during a major accident I was in, where my car rolled multiple times, and the collision that totaled my car. This includes the front airbags, impact sensors, and/or the airbag control module not activating. The vehicle is currently in the possession of the insurance company and can be made available for inspection upon request. During the crash, no airbags deployed, which significantly increased the risk of serious injury or death. The lack of airbag deployment left my partner and me completely unprotected at the moment of impact, including the number of times we rolled, seriously putting our safety at severe risk The vehicle is no longer drivable. The police report notes that the airbags did not deploy. The vehicle is in the process of inspection by my insurance adjusters as part of the totalâloss evaluation. The manufacturer has not yet inspected the airbag system, but the vehicle can be made available if Mazda requests an inspection. There were n
I was driving it and randomly the AT and TC , and check engine light came on and the car went into limp mode, after doing some research it appears to happen to all 2009-2011 Mazda3's and it's a safety hazard. It's a safety hazard because of when it's stuck in limp mode sometimes if your at a light or something it'll start shifting and if you're not holding the brake completely down it will make the car lurch forward like 2-3 feet more if you don't react fast enough. This is a serious problem as it can cause a wreck. And you never know when it's going to happen there will be no symptoms it will just go into limp mode sometimes it'll rapidly go in and out and I'm sure that's causing damage to my transmission. Please make Mazda recall the TCM part and replace it. Thank you so much for taking the time to read my complaint/safety issue. Have a good day or night!!!
The instrument panel above the information display in my 2011 Mazda3 has warped and created a visible gap, which is a known defect previously covered under Mazdaâs Special Service Program A9 (SSP A9). While originally described as a cosmetic issue, in my vehicle the gap now allows engine odors and emissions to enter the passenger cabin. This condition presents a safety and health risk to occupants. My daughter drives the vehicle daily to college and is regularly exposed to these fumes. To confirm the problem, I used a Temtop M2000C Advanced Air Quality Monitor and recorded the following COâ levels inside the cabin compared to outside air: - Outside vehicle (baseline): 348 ppm - Inside after 1 minute: 436 ppm - Inside after 5 minutes: 1,027 ppm - Inside after 15 minutes: 1,645 ppm According to the monitorâs air quality guide, 1,501â2,500 ppm COâ is classified as âUnhealthy.â These readings indicate a measurable intrusion of emissions into the cabin. Mazda Customer Expe
The car is jerking and check engine light is on. Also when you are stopped and press on the gar it takes a bit to get speed. The transmission control module needs to be replaced. There seems to be this issue on many mazda's just not sure why a recall hasn't been done for this case.
Defective Driver's seat construction made by Mazda Mfg Corp. I was the first person to report this cheaply made driver's seat failure to Mazda Corp in Irvine, CA in early 2015 or 2016. Recall was finally issued a year afterwards because Mazda dragged their feet, and only after I threatened to sue them if I was ever in an accident, and the seat was to totally fall apart, and maim me for life did they finally take action. The Recall fix (cheap bandaid clamp that again failed because seat frame welds had failed as well) was never done right, and as a result the seat totally fell apart, and Ed Howard Lincoln Mazda of Sarasota, FL didn't want to do anything further at that point (cost out of pocket wise). I was told by a different Mazda Dealership in Ft Myers, FL that that defective seat should have been totally replaced if they would've handled it correctly. So Ed Howard Lincoln Mazda really screwed me on that one! As related to the 2.5L Mazda engine, I also had/have a engine failure part
Defective Driver's seat construction made by Mazda Mfg Corp. I was the first person to report this cheaply made driver's seat failure to Mazda Corp in Irvine, CA in early 2015 or 2016. Recall was finally issued a year afterwards because Mazda dragged their feet, and only after I threatened to sue them if I was ever in an accident, and the seat was to totally fall apart, and maim me for life did they finally take action. The Recall fix (cheap bandaid clamp that again failed because seat frame welds had failed as well) was never done right, and as a result the seat totally fell apart, and Ed Howard Lincoln Mazda of Sarasota, FL didn't want to do anything further at that point (cost out of pocket wise). I was told by a different Mazda Dealership in Ft Myers, FL that that defective seat should have been totally replaced if they would've handled it correctly. So Ed Howard Lincoln Mazda really screwed me on that one! As related to the 2.5L Mazda engine, I also had/have a engine failure part
My seat lifter broke causing the driver's seat to rock back and forth. I brought my vehicle to my local dealer on 05/18/2022 to have an outstanding NHTSA recall 17V-082 performed to repair the issue. I was informed that the necessary part to repair the seat was on backorder and there was no ETA, but that I would be contacted when a part was available. Over the following nine months, I periodically followed up to see if they had received the part, culminating with being told by the dealer on 03/02/2023 that the part order was canceled and flagged as no longer available and that I needed to contact Mazda directly. I then called Mazda, who told me that the part was indeed marked as retired and advised that I seek an aftermarket replacement, of which none is available. They did check in my local area and found only one remaining part in a dealer's inventory, which I'll be driving to on 03/11/2023 to have the repair done. There has been no consideration made by Mazda for my safety while dri
The contact owns a 2011 Mazda Mazda3. The contact stated while driving at an undisclosed speed, the clutch became inoperable. There were no warning lights illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 80,000.
Mileage: 80,000
The contact owns a 2011 Mazda Mazda3. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake. The contact stated that the tire pressure warning light and check engine warning lights intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the suspension, seat connector, and an unknown software needed to be updated. The contact then stated that due to the suspension failure, the tires were worn prematurely. The vehicle was repaired; however, the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.
Mileage: 170,000
Transmission Control Module Failed while driving. Do to this there was a loss in ability to properly shift which made driving dangerous. There has been several online reports and accounts about this specific car signaling a check engine light coming on, AT light coming on and when other indirect or incorrect codes like Solenoid (A), (B), or (C). Luckily I did not crash therefore, I have no inspections have been necessary by police or insurance representatives. But I did have my local mechanic shop diagnose the problem. I noticed the car shifted a little weird but, no lights, warning, or messages came prior to failure. In the first couple of minutes prior to the first failure, was a simple check engine light which read a code for the Solenoid. Local shop diagnosed Transmission Control Module Failure and proceeded to "fix" the module. Second Failure was mid drive, AT light came on and a few minutes into my drive back home to park the car, it failed.
The Baffle in my tank has broken loose for uncertain reasons. This seems to be a common problem with Mazda and has had a recall in the 2015 models even.
UNKNOWN. Electric power steering just suddenly stopped working for no apparent reason. Very hard to steer. DANGEROUS!
The Dashboard is peeling above the display screen that shows information for Radio,CD, AUX, Time, Volume, Temp Outside, etc (black display screen with orange text/font). Above this display screen the dashboard is lifting up. Which has created about a 1 inch+ gap/spacing between the display and dashboard This gap has resulted in the following: 1). Inhaling of windshield fluid through AC vents (4 total on dashboard) -- when using windshield wipers to dispense windshield fluid to wipe windshield clean of dirt/debris. You can smell the funes from the windshield fluid. And windows are not open when using the windshield wipers. 2). The material used for the dashboard has peeled off and gone in between the gap. It has resulted in the AC vents dispensing the material when adjusting the open and close feature of the AC vent or making any direction adjustment of where I want the air conditioning to blow in the car. 3) The gap/spacing between dashboard and display screen has also resulted i
The Dashboard is peeling above the display screen that shows information for Radio,CD, AUX, Time, Volume, Temp Outside, etc (black display screen with orange text/font). Above this display screen the dashboard is lifting up. Which has created about a 1 inch+ gap/spacing between the display and dashboard This gap has resulted in the following: 1). Inhaling of windshield fluid through AC vents (4 total on dashboard) -- when using windshield wipers to dispense windshield fluid to wipe windshield clean of dirt/debris. You can smell the funes from the windshield fluid. And windows are not open when using the windshield wipers. 2). The material used for the dashboard has peeled off and gone in between the gap. It has resulted in the AC vents dispensing the material when adjusting the open and close feature of the AC vent or making any direction adjustment of where I want the air conditioning to blow in the car. 3) The gap/spacing between dashboard and display screen has also resulted i
When Iâm driving the car, electricity of the car goes off, including headlights. The steering wheel gets locked. It doesnât do that regularly. Sometimes, it takes weeks to do that, but sometimes it happens once in every five minutes. The red airbag light on the odometer turns on or off randomly. But, the worse case is that the airbags are not working while my steering wheel gets locked at the same time. They all start happening around the same time. I took my car to the Mazda Service and another mechanics. Neither of them found the issue. When I leave the car with them, the car doesnât show these malfunctions. It literally randomly occurs. Therefore, they told me that I need to bring the car when it start happening in regular basis to understand the exact cause for the issue. I donât know when it becomes a regular issue. 4-5 days ago, when I was turning right on a small street, the wheel locked again. I was about to crash. Itâs a deadly malfunction, so I donât want to wait
When Iâm driving the car, electricity of the car goes off, including headlights. The steering wheel gets locked. It doesnât do that regularly. Sometimes, it takes weeks to do that, but sometimes it happens once in every five minutes. The red airbag light on the odometer turns on or off randomly. But, the worse case is that the airbags are not working while my steering wheel gets locked at the same time. They all start happening around the same time. I took my car to the Mazda Service and another mechanics. Neither of them found the issue. When I leave the car with them, the car doesnât show these malfunctions. It literally randomly occurs. Therefore, they told me that I need to bring the car when it start happening in regular basis to understand the exact cause for the issue. I donât know when it becomes a regular issue. 4-5 days ago, when I was turning right on a small street, the wheel locked again. I was about to crash. Itâs a deadly malfunction, so I donât want to wait
When Iâm driving the car, electricity of the car goes off, including headlights. The steering wheel gets locked. It doesnât do that regularly. Sometimes, it takes weeks to do that, but sometimes it happens once in every five minutes. The red airbag light on the odometer turns on or off randomly. But, the worse case is that the airbags are not working while my steering wheel gets locked at the same time. They all start happening around the same time. I took my car to the Mazda Service and another mechanics. Neither of them found the issue. When I leave the car with them, the car doesnât show these malfunctions. It literally randomly occurs. Therefore, they told me that I need to bring the car when it start happening in regular basis to understand the exact cause for the issue. I donât know when it becomes a regular issue. 4-5 days ago, when I was turning right on a small street, the wheel locked again. I was about to crash. Itâs a deadly malfunction, so I donât want to wait
The contact owns a 2011 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 17V082000 (Seats) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the front driver's seat was unsteady while driving and the failure had been recurring since 2017. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000. Parts distribution disconnect.
Mileage: 100,000
Automatic transmission failure. It causes the vehicle to jar around and have misproper steering. For example improper acceleration causes inability to move in a fluid motion. Causes risks of someone rearending or hitting another vehicle.
My Mazda 3 2011 dash is splitting and it was inspected by the Mazda dealership. It pulls a safety issue because the glue and sticky material that was coming from the dash is shining into my eyes every time I drive during daylight. I am afraid the airbags will be affected too because the dash is coming part that means air bags can be a malfunction also.
Momentary increase in steering effort after recall remedy
Inadvertent Curtain Air Bag Deployment
Front Subframe Corrosion
Lower ball joint separation
Brake Booster Failure
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.