MAZDA CX-90 · model year

2025 MAZDA CX-90

12 NHTSA complaints, and 2 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2025MAZDACX-90 carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 CX-90 is service brakes with 4 filings, followed by unknown or other (2) and forward collision avoidance: automatic emergency braking (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 21 investigation files overlapping the 2025 CX-90, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

12
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
2025 MAZDA CX-90 — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2025 MAZDA CX-90. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

12 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
SERVICE BRAKES4
UNKNOWN OR OTHER2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
VEHICLE SPEED CONTROL1
TIRES1
ENGINE1
STEERING1

Recalls (2)

24V81400031/10/2024

ELECTRICAL SYSTEM:SOFTWARE

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not fun

25V56800002/09/2025

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.

Recent Complaints

20260205STEERING

Brakes have been really squeaky and seems like a common problem for other CX90 but no fix. Steering tends to feel “sticky” when doing certain turns and locks when you’re at the max radius and won’t return back

20260205SERVICE BRAKES

Brakes have been really squeaky and seems like a common problem for other CX90 but no fix. Steering tends to feel “sticky” when doing certain turns and locks when you’re at the max radius and won’t return back

20260110ENGINE

The vehicle repeatedly displays warnings including “Acceleration Limited Due to Low Fuel and/or Battery Condition,” Hybrid System Malfunction, and Engine System warnings. These events result in reduced acceleration and loss of power while driving. The condition occurs despite normal fuel levels and routine driving conditions. The vehicle has been taken to the dealership multiple times. Each time, I am told no fault codes are present or the issue cannot be replicated. The warnings continue to recur and remain unresolved. This creates an unsafe driving condition due to unpredictable power limitation. This issue appears to be a known problem affecting Mazda CX-90 vehicles and may be related to hybrid system software or battery management. The vehicle was being driven on a city road (Lake Forrest and University dr in McKinney, TX). Turned right off of a shopping center exit toward Lake Forest Dr. The vehicle lost power all of a sudden and would not accelerate with traffic heading in m

20251216TIRES

Premature tire tread wear on 2025 Mazda CX-90 PHEV equipped with OEM Falken tires. At 21,586 miles, an authorized Mazda dealer measured tread depths at 5/32, 5/32, 4/32, and 3/32 (rear tire at replacement threshold). This level of wear is abnormal for the mileage and creates a safety concern due to reduced wet traction and hydroplaning risk. Dealer inspection dated 12/16/2025. Mazda USA case number 00394959.

20251110SERVICE BRAKES

I was stopped by a railroad crossing and when I started driving, my automatic emergency braking activated and jerked to a stop. This happened two consecutive days in a row. Gratefully no one was behind me, or they would have rear ended my vehicle.

20251110UNKNOWN OR OTHER

I was stopped by a railroad crossing and when I started driving, my automatic emergency braking activated and jerked to a stop. This happened two consecutive days in a row. Gratefully no one was behind me, or they would have rear ended my vehicle.

20251110FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was stopped by a railroad crossing and when I started driving, my automatic emergency braking activated and jerked to a stop. This happened two consecutive days in a row. Gratefully no one was behind me, or they would have rear ended my vehicle.

20250921SERVICE BRAKES

The car automatically brakes at lower speeds. This happens about 3x week and typically on a specific freeway entrances but in other locations as well. I believe this is a known phantom braking issue but for some reason my car is not included in the recall.

20250921FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The car automatically brakes at lower speeds. This happens about 3x week and typically on a specific freeway entrances but in other locations as well. I believe this is a known phantom braking issue but for some reason my car is not included in the recall.

20250915VEHICLE SPEED CONTROL

The drive power on my 2025 Mazda CX-90 was SEVERELY reduced last week while making a left turn in front of oncoming traffic. No warning light nor sound from my car appeared at the time of this incident. The vehicle was purchased 5 months ago and there have been other occasions where the power was reduced while turning. This incident, however, was the most dangerous. The turn was made at a traffic light while sitting on a hill yielding to oncoming traffic. The approaching car was moving slow enough to make a safe left turn in front of it, but the lack of power prevented me from making a reasonable (not reckless) fast turn. Fortunately the oncoming vehicle was able to stop in time to prevent an accident.

20250313SERVICE BRAKES

I am writing to formally express my dissatisfaction and concern regarding my recently purchased 2025 Mazda CX-90. I purchased the vehicle on February 15, 2025, and it currently has approximately 1,100 miles on it. Since acquiring the vehicle, I have experienced a persistent and extremely loud squeaking noise from the brakes, which occurs spontaneously. At times, the squeaking is so loud that pedestrians turn to look when I drive by. In an effort to address this issue, I took the vehicle to Royal Palm Beach Mazda for inspection. The service department informed me that this is a known issue with this model and that Mazda has not yet identified a solution. They stated that there was nothing they could do at this time to fix the problem. Additionally, while I was at the dealership, I encountered another Mazda CX-90 owner who was experiencing the same issue. Concerned about the safety of my vehicle, I reached out to Mazda Headquarters, but I was again told that there is not much that can

20241122UNKNOWN OR OTHER

Vehicle cabin air vents blow air that is over 101 degrees Fahrenheit with the air conditioning system turned off and the blower turned on. Cabin temperature was set to “lo” and outside ambient temperature was 55 degrees Fahrenheit. This is a safety hazard as the vehicle should not blow extremely hot air in the cabin and cook its occupants.

Compare 2025MAZDACX-90 to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2025 MAZDA CX-90 have?
The 2025 MAZDA CX-90 has 12 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2025 MAZDA CX-90?
The 2025 MAZDA CX-90 received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2025 MAZDA CX-90?
Yes, the 2025 MAZDA CX-90 has 2 recall(s). The most common affected component is ELECTRICAL SYSTEM:SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2025 MAZDA CX-90?
The most-complained component for the 2025 MAZDA CX-90 is SERVICE BRAKES with 4 complaints. Other frequently reported areas include UNKNOWN OR OTHER and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING.
Is the 2025 MAZDA CX-90 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2025 MAZDA CX-90 has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.