2010 MAZDA CX-9

192 complaints filed with NHTSA.

192
Complaints
6
Crashes
5
Fires
5
Injuries
0
Deaths

Complaints by Component

ComponentCount
SERVICE BRAKES72
POWER TRAIN21
ENGINE17
SUSPENSION13
AIR BAGS12
VEHICLE SPEED CONTROL8
ELECTRICAL SYSTEM6
UNKNOWN OR OTHER5
ENGINE AND ENGINE COOLING4
STEERING4
WHEELS4
SEATS3
SERVICE BRAKES, HYDRAULIC3
EXTERIOR LIGHTING3
STRUCTURE2

Recalls (6)

19V78200031/10/2019

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant deg

17V42900029/06/2017

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the

15V45100020/07/2015

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

10V05100019/02/2010

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

MAZDA IS RECALLING CERTAIN MODEL YEAR 2010 CX-9 VEHICLES EQUIPPED WITH ELECTRICALLY HEATED FRONT SEATS. THERE IS A POSSIBILITY UNDER EXTREMELY COLD CONDITIONS FOR THE SEAT HEATER CONTROL CIRCUIT TO OVERHEAT AND FAIL DUE TO INSUFFICIENT ELECTRICAL GROUNDING.

18V71700012/10/2018

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan),

18V01800009/01/2018

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan),

Recent Complaints

20190724CrashFireAIR BAGS

AIR BAGS DID NOT DEPLOYED AND WE [XXX] [XXX] PEOPLE ON BACK OF DRIVER SEATS AT THE TIME OF THE ACCIDENT....[XXX] HAD A SURGERY FACE WA OPEN 7/3 OF AND INCH ON FACE [XXX] HAD A TBI TO HEMATOMA SURGERY OF THE BRAIN ECT WILL SEND YOU PAPER WORK ON BOTH SURGERYS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 2

20180220FirePOWER TRAIN

TL* THE CONTACT OWNS A 2010 MAZDA CX-9. WHILE DRIVING UNKNOWN SPEEDS, A SMOKE ODOR ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE BEARING WAS BURNT DUE TO SLUDGE. THE CONTACT CALLED MAZDA OF MILFORD AT 866-981-2838 AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. *TT *TR

Mileage: 137,000

20160607CrashSERVICE BRAKES

VEHICLES BRAKES SUDDENLY STOPPED WORKING CAUSING A LOW SPEED COLLISION. I HAD THE BRAKES INSPECTED, AND WAS TOLD THIS WAS A KNOWN ISSUE WITH MY CAR, BUT MAZDA DID NOT INITIATE A RECALL. I THEN DISCOVERED THAT THE NHTSA HAD STRUCK A DEAL WITH MAZDA, AGREEING TO AN EXTENDED WARRANTY WITH NO CUSTOMER NOTIFICATION. THIS IS A CLEAR CASE OF A GOVERNMENT AGENCY THAT IS SUPPOSED TO PROTECT CONSUMERS, SHIRKING THEIR DUTY. NHTSA AND MAZDA YOU SHOULD BE ASHAMED OF YOURSELVES!

Mileage: 100,015

20151001ELECTRONIC STABILITY CONTROL (ESC)

VEHICLE WAS PARKED. THE TAILGATE WAS OPENED MANUALLY. I WAS MOVING ITEMS AROUND IN THE TRUNK TO MAKE ROOM FOR NEW PURCHASES. MY HUSBAND DID NOT SEE THAT I WAS MOVING ITEMS IN THE TRUNK. HE APPROACHED THE DRIVERS SIDE OF THE VEHICLE AND PRESSED THE POWER TAILGATE BUTTON INSIDE THE VEHICLE AND THE TAILGATE BEGAN TO CLOSE. IT MADE CONTACT WITH THE BACK OF MY NECK AND PUSHED MY FACE DOWN INTO THE FLOOR BOARD. THE SENSORS DID NOT WORK. WHEN THE TAILGATE MADE CONTACT WITH ME IT PUSHED DOWN HARDER AN

20150930FirePOWER TRAIN

TL* THE CONTACT OWNS A 2010 MAZDA CX-9. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THERE WAS AN ABNORMAL BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS NOTIFIED THAT THE TRANSFER CASE HAD A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,200. *CN

Mileage: 77,200

20140616CrashSERVICE BRAKES

BRAKE PEDAL WOULD NOT DEPRESS. CAR HIT ANOTHER VEHICLE THAT WAS STOPPED AND IT HIT ANOTHER VEHICLE. THE MAZDA NEVER EVEN SLOWED BEFORE HITTING THE STOPPED VEHICLE. MY WIFE WAS DRIVING AND SHE HAS HAD THIS ISSUE BEFORE BUT IT WAS INTERMITTENT AND WE COULD NOT GET IT TO ACT UP TO BRING IT TO THE DEALER. THE 3RD CAR INVOLVED I DO NOT HAVE A STATUS OF. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 56,977

20140514CrashSERVICE BRAKES

I FILED A COMPLAINT THROUGH MAZDA IN 2012 AND IT DIDN'T GO ANYWHERE. I SAW AN ARTICLE IN USA TODAY, REGARDING MY VEHICLE STATING THAT AN INVESTIGATION WAS STARTED DUE TO 7 REPORTED INCIDENTS ON BRAKE FAILURES WHICH RESEMBLED MY EXPERIENCE. I AM NOW SHARING MY STORY AS IT COULD HAVE RESULTED IN SERIOUS INJURY. I WAS APPROACHING AN INTERSECTION AND APPLIED THE BRAKE BUT THE CAR DID NOT SLOW DOWN, I PUSHED THE BRAKE ALL THE WAY TO THE FLOOR AND THE WHEELS SQUEALED BUT THE CAR DID NOT SLOW. I L

Mileage: 19,000

20131226CrashSERVICE BRAKES

DRIVING IN SNOWY CONDITIONS; BRAKES FAILED TWICE WHEN I APPLIED LIGHT PRESSURE. FIRST TIME, THE BRAKES SHUDDERED, BUT THE CAR FINALLY STOPPED AFTER I APPLIED HARD PRESSURE; THE SECOND TIME IT HAPPENED, THE BRAKES SHUDDERED, AND NOTHING HAPPENED WHEN I FIRST APPLIED HARDER PRESSURE. EVENTUALLY THE CAR SKIDDED, BUT IT WAS TOO LATE. *TR

Mileage: 38,000

20130627CrashSERVICE BRAKES

BRAKE SYSTEM FAILURE INVOLVING MASTER CYLINDER AND BOOSTER. LEAKING INTERNALLY. REPLACEMENT COST OF $1500 RESEARCHED CX9 AND FOUND THIS PROBLEM IS WIDESPREAD AND NOT BEING ADDRESSED.WE HAD A MINOR FENDER BENDER THAT COULD HAVE BEEN MUCH WORSE. MAZDA USA HAS NOT ISSUED ANY BULLETINS AS OF YET. *TR

Mileage: 52,000

20130607FirePOWER TRAIN

TL* THE CONTACT OWNS A 2010 MAZDA CX9. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN OVERPOWERING BURNING ODOR FROM THE VENTS. IN ADDITION, A LOUD KNOCKING SOUND CAME FROM UNDER THE HOOD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE DEALER TEST DROVE THE VEHICLE AND THE ENGINE SEIZED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 26,900. *TR

Mileage: 26,000

20121014FirePOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

I WAS DRIVING ON A STREET WITH A 25 MPH SPEED LIMIT WHEN ALL OF A SUDDEN THE CAR HESITATED AND MADE SOME WEIRD NOISES. I CONTINUED TO PULL OVER TO GET OUT OF THE WAY WHEN THERE WAS A HUGE BANG AND THE CAR CAME TO AN SUDDEN STOP. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. SMOKE WAS COMING OUT OF THE ENGINE AREA AND THE CAR SMELLED TERRIBLE. I JUMPED OUT, GOT MY DOG OUT AND CALLED 911. THE FIRE DEPARTMENT AND POLICE CAME. FOUND METAL PARTS ALL OVER THE ROAD. SMOKE WAS MAINLY DUE TO OIL THAT

Mileage: 35,992