2023 MAZDA CX-50

81 complaints filed with NHTSA.

81
Complaints
14
Crashes
0
Fires
3
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
SERVICE BRAKES14
FORWARD COLLISION AVOIDANCE: WARNINGS9
UNKNOWN OR OTHER8
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING6
ELECTRICAL SYSTEM5
STRUCTURE:BODY5
SUSPENSION5
STEERING4
ENGINE3
WHEELS2
POWER TRAIN2
LANE DEPARTURE: ASSIST2
EXTERIOR LIGHTING2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
SEATS2

Recalls (2)

23V27500018/04/2023

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.

23V13500001/03/2023

TRAILER HITCHES

Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.

Recent Complaints

20260116CrashSERVICE BRAKES

On 1/14/2026, I was pulling into a parking space in a parking garage when the vehicle abruptly accelerated causing the vehicle to hit the concrete wall in front of me. No braking assist or front collision warning issued. Airbags deployed. The car is currently at Joe Myers Collision Center in Houston, Texas to obtain an estimate for repair. The police did not respond to reported incident. Incident was reported to my insurance company immediately.

20260116CrashENGINE

On 1/14/2026, I was pulling into a parking space in a parking garage when the vehicle abruptly accelerated causing the vehicle to hit the concrete wall in front of me. No braking assist or front collision warning issued. Airbags deployed. The car is currently at Joe Myers Collision Center in Houston, Texas to obtain an estimate for repair. The police did not respond to reported incident. Incident was reported to my insurance company immediately.

20260116CrashFORWARD COLLISION AVOIDANCE: WARNINGS

On 1/14/2026, I was pulling into a parking space in a parking garage when the vehicle abruptly accelerated causing the vehicle to hit the concrete wall in front of me. No braking assist or front collision warning issued. Airbags deployed. The car is currently at Joe Myers Collision Center in Houston, Texas to obtain an estimate for repair. The police did not respond to reported incident. Incident was reported to my insurance company immediately.

20251221SERVICE BRAKES

Following a professional brake flush at Roger Beasley Mazda Central in Austin, Texas, the left front brake bleeder screw was left loose. This resulted in a significant loss of brake fluid over several days, causing a 'Brake Warning' light to illuminate and a visible reduction in braking performance. A secondary inspection by an independent mechanic confirmed the screw was not tightened, which caused corrosive fluid to leak onto the wheel and compromised the safety of the vehicle.

20251212STEERING

The contact owns a 2023 Mazda CX-50. The contact stated that the steering wheel was loose. The contact was able to move the steering wheel up and down very easily. The contact stated that the vehicle was involved in a crash 7 months ago, and the steering wheel started to become loose one week ago. There was no warning light illuminated. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure.

Mileage: 40,585

20251119LATCHES/LOCKS/LINKAGES:DOORS:LOCK

2023 Mazda cx50 with 28k miles. This vehicle was purchased 3mths ago. The cx50 has locked me out 5 times & had a dead battery each time. Has been to dealership 3 times. No repairs made after dealership doing battery drain extensive testing. Cycle of this happening 3 times. I’ve been in a loaner more than my purchased vehicle. It is a safety concern leaving me locked at of my vehicle 5 times. Then when gaining access to vehicle with manual key. Vehicle has had dead battery 5 times all

20251119ELECTRICAL SYSTEM:12V/24V/48V BATTERY

2023 Mazda cx50 with 28k miles. This vehicle was purchased 3mths ago. The cx50 has locked me out 5 times & had a dead battery each time. Has been to dealership 3 times. No repairs made after dealership doing battery drain extensive testing. Cycle of this happening 3 times. I’ve been in a loaner more than my purchased vehicle. It is a safety concern leaving me locked at of my vehicle 5 times. Then when gaining access to vehicle with manual key. Vehicle has had dead battery 5 times all

20251111ENGINE

Cylinder 3, loss of engine power . Safety feature on and off. Life threatening .in the Middle line, suddenly English loss the power almost car behind me crash on us at the time my wife with me in the car . Yes dealer said fuel injector problem , I believe this is more then that . Yes vehicle inspected by dealer under warranty I saw engine logo and something malfunction, but at the I was hurry to drive car on the safe side after that I turn off engine.

20251111FUEL/PROPULSION SYSTEM

Cylinder 3, loss of engine power . Safety feature on and off. Life threatening .in the Middle line, suddenly English loss the power almost car behind me crash on us at the time my wife with me in the car . Yes dealer said fuel injector problem , I believe this is more then that . Yes vehicle inspected by dealer under warranty I saw engine logo and something malfunction, but at the I was hurry to drive car on the safe side after that I turn off engine.

20250815SUSPENSION

Wear of Strut Bearing causing crunching sounds at low speed braking and turning. Dealer reports this is due to dirt and debris getting up there. Vehicle has 34,000 miles (out of warranty due to time) and has had only light use off-road on dirt roads (2 camping trips). Not repairing can cause further damage and failure of suspension components. Vehicle marketed as off-road capable but components not protected properly from dirt/debris from driving off-road.

20250610CrashAIR BAGS

The contact owned a 2023 Mazda CX-50. The contact stated that while driving 55-60 MPH she crashed into a deer. The air bag did not deploy. The seat belts malfunctioned and failed to secure the occupant. There were no warning lights illuminated. The contact received an alert on her app. The contact sustained injuries to her eye. The contact lost vision in her eye, and medical attention was provided. There were no reported fires. A police report was filed. The vehicle was towed to an unknown loc

Mileage: 27,000

20250610CrashSEAT BELTS

The contact owned a 2023 Mazda CX-50. The contact stated that while driving 55-60 MPH she crashed into a deer. The air bag did not deploy. The seat belts malfunctioned and failed to secure the occupant. There were no warning lights illuminated. The contact received an alert on her app. The contact sustained injuries to her eye. The contact lost vision in her eye, and medical attention was provided. There were no reported fires. A police report was filed. The vehicle was towed to an unknown loc

Mileage: 27,000

20250609CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I have had my 2023 Mazda CX-50 for almost two years. Since I got the car, I have had no issues with the i-Activsense until June 2025. The reason I got the newer car was to ensure the safety of my family; however, Mazda failed to do their part. My car was recently involved in a car accident due to a faulty system. It appears that the newer Mazda CX-50s were included in a recall, but the 2023 model was not and it should be. On the day of the accident, my daughter was driving my car. The traffic w

20250609CrashFORWARD COLLISION AVOIDANCE: WARNINGS

I have had my 2023 Mazda CX-50 for almost two years. Since I got the car, I have had no issues with the i-Activsense until June 2025. The reason I got the newer car was to ensure the safety of my family; however, Mazda failed to do their part. My car was recently involved in a car accident due to a faulty system. It appears that the newer Mazda CX-50s were included in a recall, but the 2023 model was not and it should be. On the day of the accident, my daughter was driving my car. The traffic w

20250609CrashBACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

I have had my 2023 Mazda CX-50 for almost two years. Since I got the car, I have had no issues with the i-Activsense until June 2025. The reason I got the newer car was to ensure the safety of my family; however, Mazda failed to do their part. My car was recently involved in a car accident due to a faulty system. It appears that the newer Mazda CX-50s were included in a recall, but the 2023 model was not and it should be. On the day of the accident, my daughter was driving my car. The traffic w

20250521SUSPENSION

On [XXX], our 2023 Mazda CX-50 experienced a failure of the control arm, which was confirmed by Auffenberg Mazda of O’Fallon, IL, to be a manufacturer’s defect. Despite this, the dealer informed us that the vehicle was safe to drive. However, Mazda corporate contradicted this, stating the vehicle is unsafe to drive and instructed us not to operate it. We were informed that the replacement part will not be available until sometime in July 2025, leaving us without a safe vehicle for nearly two

20250508SERVICE BRAKES

The stock manufacturer brakes on this vehicle have been known for issues. There is a open recall on some models but according to records my vehicle does not fall under the listed VIN numbers associated with the recall. Although my vehicle experiences the same concerns the recall list stats. The brakes seem to intermittently have trouble slowing the car down while ascending slopes and coming to a immediate stop. Often you are forced to use excessive force on the pedal and it still does not come t

20250318FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On the freeway going 60 MPH, the safety system malfunctioned and applied maximum braking - as if I was going to collide with something in front of me. It was frightening. There was a 1/4 mile of open road in front. It happened 2 more times in the next 2 miles on the interstate. Background: I had been driving through a snow storm for a couple hours prior to the incident and I received a forward camera dirty warning. I was in the left lane (of 3 lanes) with a concrete barrier about 15 ft to my lef

20250227SERVICE BRAKES

Several times in the past 2-3 weeks. I have placed my car from park to reverse or drive and when I release my foot from the brake. The car doesn’t move. A loud pop occurs and then the car begins to move.

20250220STEERING

Turning steering wheel to the left seems to stick somewhat between 9 and 11 o'clock position. It seems more likely happening in cold weather and more obvious at lower speeds.