MAZDA CX-5 · model year

2025 MAZDA CX-5

17 NHTSA complaints, 2 crash reports for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2025MAZDACX-5 carries 17 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 CX-5 is service brakes with 3 filings, followed by unknown or other (2) and vehicle speed control (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 21 investigation files overlapping the 2025 CX-5, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

17
Complaints
2
Crashes
0
Fires
0
Injuries
0
Deaths
2025 MAZDA CX-5 — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2025 MAZDA CX-5. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

17 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
SERVICE BRAKES3
UNKNOWN OR OTHER2
VEHICLE SPEED CONTROL2
FUEL/PROPULSION SYSTEM2
VISIBILITY:WINDSHIELD1
ELECTRICAL SYSTEM1
ENGINE1
POWER TRAIN1
VISIBILITY/WIPER1
STRUCTURE:BODY1
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP1
STEERING1

Recent Complaints

20260217STEERING

Breaks and gas pedal simultaneously stopped working while driving and steering wheel locked up

20260217SERVICE BRAKES

Breaks and gas pedal simultaneously stopped working while driving and steering wheel locked up

20260217FUEL/PROPULSION SYSTEM

Breaks and gas pedal simultaneously stopped working while driving and steering wheel locked up

20260214VEHICLE SPEED CONTROL

The system that failed was the acceleration. This how it happened the first time, because after that it has happened at least two more in one year. I was leaving my office parking area, and I was waiting for the cars in front of me to continue moving. Then I was ready to start moving and put my foot on the accelerator and just went to a high acceleration. Which I immediately slammed the brakes because otherwise I would have smashed the rear part of the vehicle in front of me. My safety was in jeopardy because if I would have hit the car in front of me and my airbags would have deployed. And the speed of the acceleration was so, that the driver in front of me would have definitely felt it in his neck and God forbids what else!!! Yes, I reported to my dealer, and they said that nothing showed in their computer system, and mentioned something of a throttler not been wrong, (which I don't know what that is). There were no warning lamps or messages in the dashboard prior to the failure. Thi

20251212ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP

The contact owns a 2025 Mazda CX-5. The contact stated while driving at various speeds, the passenger's side-view mirror blind spot detection system sensor was detecting vehicles intermittently. The contact stated that the passenger's side-view mirror blind spot detection system sensor detected vehicles 3 or 4 times in a row, but then a truck drove by undetected. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer several times. The dealer was able to replicate the failure, but the dealer was unable to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was approximately 4,200.

Mileage: 4,200

20251120SERVICE BRAKES

At stop signs, in a row of 3 or 4 cars, on the 3rd or 4th stop, I apply the brake but it accelerates as i am braking, moving forward 8 or 10 feet. Over the course of 1800 miles, this has occurred 3 or 4 times, narrowly avoiding collisions.

20251120FUEL/PROPULSION SYSTEM

At stop signs, in a row of 3 or 4 cars, on the 3rd or 4th stop, I apply the brake but it accelerates as i am braking, moving forward 8 or 10 feet. Over the course of 1800 miles, this has occurred 3 or 4 times, narrowly avoiding collisions.

20251020UNKNOWN OR OTHER

I was driving from Rock Hill, SC on October 17, 2025 on Route 77 South when I heard an explosion while talking to my daughter at approximately 8:40 am. I stopped the car twice to check the tires. On the second stop, I lifted the hatch but did not see anything. I got back into the car and decided to open the sunroof slide just a bit. I opened it slowly and saw shards of glass and put my hand up through the hole. I closed the slider carefully. I continued to drive to the Florida Welcome Center where I found a maintenance man to put duck tape over it. This did not hold. I was only driving about 60 mph as I was afraid that glass would fly out and harm the vehicle behind me. I decided to stop at my son’s as it was closer than my home. The next morning we purchased vinyl and duck tape to cover the hole better. I called my Mazda dealership while in SC. They said to bring it in for them to look at it on Monday. I called again at the Welcome Center to see if I should cover it. They said that

20251004VISIBILITY/WIPER

The driver side mirror vibrates at speeds above 65 miles per hour especially with windy conditions. Went to the dealer they replaced the mirror assembly with the issue still remaining. Mazda answer is that is common in CX 5 models. It is a safety issue as it really limits visibility for vehicles behind.

20251004STRUCTURE:BODY

The driver side mirror vibrates at speeds above 65 miles per hour especially with windy conditions. Went to the dealer they replaced the mirror assembly with the issue still remaining. Mazda answer is that is common in CX 5 models. It is a safety issue as it really limits visibility for vehicles behind.

20251001VEHICLE SPEED CONTROL

1.What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle exhibits trembling while idling and previously showed erratic behavior during hard stops. Possible issue with the engine control software or powertrain system. The vehicle is available for inspection upon request. 2.How was your safety or the safety of others put at risk? The trembling at idle and inconsistent braking behavior compromise vehicle stability and driver control, especially in heavy traffic or emergency situations. These symptoms raise serious concerns about a potential underlying defect. Mazda has issued recent software-related recalls involving loss of drive power—though not for my model—which heightens my fear that similar risks may exist. I should not have to wait for a catastrophic failure or breakdown to validate my safety concerns. By then, it may be too late. I do not feel safe driving the vehicle. 3.Has the problem been reproduced or confirmed by a d

20250905CrashPOWER TRAIN

I pulled the car into garage, and realized it's not inside enough. So I moved the car forward, but forgot to place the shift to P position. With the shift in D position, I shut off the engine, opened the door, ready to get out. I did not notice the car was moving backward, until the open door hit the garage frame. I file a claim with my insurance, had the front door replaced in a local body shop. I confirmed that in D position, with engine shut off, the car can move freely in my drive way. I did have this issue in my other two cars, I occasionally forgot put the shift from D position to P position, but the car did not move. This issue - a car can move freely without driver's awareness - is a serious and dangerous issue. If this happens in the street, a serious crash can occur. The car manufacturer should figure a way to prevent this from happening when the shift is in D position and engine is shut off.

20250905CrashSERVICE BRAKES

I pulled the car into garage, and realized it's not inside enough. So I moved the car forward, but forgot to place the shift to P position. With the shift in D position, I shut off the engine, opened the door, ready to get out. I did not notice the car was moving backward, until the open door hit the garage frame. I file a claim with my insurance, had the front door replaced in a local body shop. I confirmed that in D position, with engine shut off, the car can move freely in my drive way. I did have this issue in my other two cars, I occasionally forgot put the shift from D position to P position, but the car did not move. This issue - a car can move freely without driver's awareness - is a serious and dangerous issue. If this happens in the street, a serious crash can occur. The car manufacturer should figure a way to prevent this from happening when the shift is in D position and engine is shut off.

20250627ELECTRICAL SYSTEM

Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and seat belt pre-tensioner system malfunction. Vehicle not starting./dead. Sat at dealership service where purchased for 6 days saying they could not test bc they did not have a battery tester- Magically when I complained they found one- and say everything checks out ok. Vehicle is not safe!!!! If this malfunction happened while driving I could have been killed. The dealership refuses to anything g but say it’s OK- and it’s not a lemon. I cannot put my life at risk and they will not guarantee it will not happen again- or say why it happened- other than check g the battery.

20250627UNKNOWN OR OTHER

Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and seat belt pre-tensioner system malfunction. Vehicle not starting./dead. Sat at dealership service where purchased for 6 days saying they could not test bc they did not have a battery tester- Magically when I complained they found one- and say everything checks out ok. Vehicle is not safe!!!! If this malfunction happened while driving I could have been killed. The dealership refuses to anything g but say it’s OK- and it’s not a lemon. I cannot put my life at risk and they will not guarantee it will not happen again- or say why it happened- other than check g the battery.

20250627ENGINE

Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and seat belt pre-tensioner system malfunction. Vehicle not starting./dead. Sat at dealership service where purchased for 6 days saying they could not test bc they did not have a battery tester- Magically when I complained they found one- and say everything checks out ok. Vehicle is not safe!!!! If this malfunction happened while driving I could have been killed. The dealership refuses to anything g but say it’s OK- and it’s not a lemon. I cannot put my life at risk and they will not guarantee it will not happen again- or say why it happened- other than check g the battery.

20250120VISIBILITY:WINDSHIELD

The windshield on our new 2025 Mazda CX-5 is defective. Objects viewed through the windshield are distorted, to include the Active Driver’s Display (colloquially known as the HUD). Drivers and passengers are impeded from clearly seeing and focusing on objects visible throughout the front of the vehicle. Objects to include road signs are distorted, lose clarity which result in unnecessary and dangerous distractions. This problem significantly degrades the vehicle’s usability, safety and ultimate enjoyment.

Compare 2025MAZDACX-5 to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2025 MAZDA CX-5 have?
The 2025 MAZDA CX-5 has 17 NHTSA complaints, 2 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2025 MAZDA CX-5?
The 2025 MAZDA CX-5 received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
What are the most common problems with the 2025 MAZDA CX-5?
The most-complained component for the 2025 MAZDA CX-5 is SERVICE BRAKES with 3 complaints. Other frequently reported areas include UNKNOWN OR OTHER and VEHICLE SPEED CONTROL.
Is the 2025 MAZDA CX-5 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2025 MAZDA CX-5 has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.