2022 MAZDA CX-5
69 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| EXTERIOR LIGHTING | 13 |
| ENGINE | 12 |
| UNKNOWN OR OTHER | 7 |
| ELECTRICAL SYSTEM | 5 |
| POWER TRAIN | 5 |
| SERVICE BRAKES | 4 |
| STRUCTURE:BODY | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| AIR BAGS | 2 |
| VEHICLE SPEED CONTROL | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| TIRES | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| STEERING | 1 |
Recent Complaints
Over the past several weeks, we began hearing a pronounced noise coming from the front of the vehicle, which the dealership diagnosed as a failing motor within the driver-side headlight unit. Given that this is a critical safety component, and part of the upgraded package purchased when the vehicle was new â we were surprised to encounter this issue on a vehicle of 4 years and 41,540 miles. Mazda Customer Care told me to pound salt
The right headlight is very noisy. Like it is going to fail very soon. People say it's the problem with the cooling fan inside. A lot people have the same issuesï¼ Mazda should recall it ASAP
The LED Headline Assembly in the 2022+ CX-5 frequently malfunctions by itself causing the headlight to burn out and fail on a frequent basis. This is an unacceptable issue that is causing new car owners in lost time and money to get this poor headlight design repaired on a frequent basis. This is a known issue for this vehicle and has been frequently reported online that it really needs a recall for Mazda to change the headlight design to ensure the entire lighting system does not fail on a fr
Headlight motor created a loud noise while it's on distracting driving and indicating an impending failure .This happened when the vehicle just got out of warranty (38000 miles approximately). Mazda refused to replace the headlight assembly for free. They charged for replacing it.
Drivers side LED headlight cooling fan is making a loud buzzing noise 100% of the time when the headlight is turned on which indicates that the fan is failing. If fan fails, it will lead to overheating and failure of the headlight. Vehicle was inspected by Mazda to confirm the issue. Mazda issues Service Alert SA-013/23 and Technical Service Bulletin 09-015/23 have been issued for this problem. TSB states: Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) comin
Brake rotors on all four wheels measured below minimum thickness specification at only 17,000 miles, requiring complete replacement of all rotors and pads. Rotors replaced at Koch Mazda (Easton, PA) on January 7, 2026 and no longer available for inspection. SAFETY RISK: Rotors below minimum spec have reduced structural integrity and heat dissipation capacity, creating risk of warping, cracking, or failure during emergency braking or sustained braking. Under-spec rotors can cause brake fade, inc
Headlamps Cooling Fan Motors Mazda CX-5 2022 make loud noise during driving and for few minutes even after the car is turned off. Car is at about 29,000miles. Unfortunately, it's past 3yrs old and hence JimClick Mazda dealer is asking for more than $3000 to replace the lights with motor assembly.
Headlight humming / headlight unit failure. Known issue with Mazda but they refuse to repair unless I pay $2k for a new headlight. Vehicle has less than 50k miles and this is a know issue for 2019-2023 CX5s.
The four 225/55 R19 tiresâ, purchased 05/02/25 and available for inspection upon request, asymmetrical tread design has 5 treads & 4 troughs across its width. The center tread and the adjacent one to its outside both have varied design water dispersal slots. When the tires are properly mounted with the word âoutsideâ viewable on the outside of all 4 wheels and the vehicle is rolling forward, the 2 above referenced treadsâ slots of the right side tires will force water away from the tread
Odometer Fraud. The contact purchased a 2022 Mazda CX-5. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 26,400. The contact stated that the dealer harassed her to buy the extended warranty. The contact stopped by the dealer and requested that they stop with the harassment. The contact stated that at the time of purchase, the dealer connected the service to the infotainment system. The cont
Mileage: 46,000
Transmission failure, currently reproducible but car is at dealer to be evaluated/repaired. I was safe as I was still in my driveway, however if I was in traffic I would be at risk of an accident, by the time you realize you are not moving you have already let off the brake and could be rolling, fear is that if it happens at a traffic light other drivers woudl assume I am going to accelerate but I'm not. First time this happened dealer reproduced issue, contacted Mazda, and a replacement valve
Several times and most recently today 8/18/2025 at 5:30 PM my 2022 Mazda CX-5 accelerated while I had my foot on the brake and only the brake. Hard pressure on the brake kept the SUV from lurching forward. This has happened before but I did not think it would occur again. But it has and I find that this could easily cause an accident. The SUV in question has only 23,000 miles on it. An investigation and recall to fix the problem should be initiated.
A grating/moaning noise started coming from the passenger-side headlight. After googling, it seems that it is a common issue that others have had which requires replacement of the headlight assembly. I took this to the dealership, and the tech told me this is common. They didnât even have to take it back into the shop to make a diagnosis. He said that dirt gets into the bearings on the fan meant to cool the lamp DURING MANUFACTURING. This causes the fan to fail and the light to overheat i
The timing chain cover gasket failed and is leaking oil at 66,000 miles. It is currently being addressed at Borgman Mazda in Grand Rapids. No crash or safety risk. There were no warning lamps, it was found by an separate inspection not from the dealership.
The timing chain cover gasket failed and is leaking oil at 66,000 miles. It is currently being addressed at Borgman Mazda in Grand Rapids. No crash or safety risk. There were no warning lamps, it was found by an separate inspection not from the dealership.
While driving down highway the car suddenly will stop accelerating. Once this occurs the check engine light will turn on and shortly after the battery light will turn on. The car will not move and the AC will then stop working. The first time the car was brought to dealership (under warranty). They had to replace battery, fuel pump and fuel level indicator. They stated the fuel pump was broken as was the fuel level indicator. They were able to reproduce the problem prior to fixing it the first t
While driving down highway the car suddenly will stop accelerating. Once this occurs the check engine light will turn on and shortly after the battery light will turn on. The car will not move and the AC will then stop working. The first time the car was brought to dealership (under warranty). They had to replace battery, fuel pump and fuel level indicator. They stated the fuel pump was broken as was the fuel level indicator. They were able to reproduce the problem prior to fixing it the first t
While driving down highway the car suddenly will stop accelerating. Once this occurs the check engine light will turn on and shortly after the battery light will turn on. The car will not move and the AC will then stop working. The first time the car was brought to dealership (under warranty). They had to replace battery, fuel pump and fuel level indicator. They stated the fuel pump was broken as was the fuel level indicator. They were able to reproduce the problem prior to fixing it the first t
I own a 2022 Mazda CX-5 Carbon Edition and have recently noticed a persistent noise coming from the left headlight. The noise resembles a fan or vibrating sound. The issue appears to be caused by a malfunctioning auto-leveling or adaptive headlight motor. The component is still installed in the vehicle and can be inspected upon request by a dealer or manufacturer. Safety Risks: While this issue has not yet caused immediate driving hazards, a malfunctioning headlight system could pose a safety ri
I own a 2022 Mazda CX-5 Carbon Edition and have recently noticed a persistent noise coming from the left headlight. The noise resembles a fan or vibrating sound. Coincidentally, this issue started only a month after I bought out the vehicle following the lease expiration. Component/System Failure and Inspection: The issue appears to be caused by a malfunctioning auto-leveling or adaptive headlight motor. The component is still installed in the vehicle and can be inspected upon request by a deal