MAZDA CX-5 · model year

2022 MAZDA CX-5

69 NHTSA complaints, 10 crash reports for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2022MAZDACX-5 carries 69 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 5 fires, 3 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2022 CX-5 is exterior lighting with 13 filings, followed by engine (12) and unknown or other (7). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 21 investigation files overlapping the 2022 CX-5, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

69
Complaints
10
Crashes
5
Fires
3
Injuries
0
Deaths
2022 MAZDA CX-5 — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2022 MAZDA CX-5. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 5.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

69 filings

Crashes Reported

10 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 5/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
EXTERIOR LIGHTING13
ENGINE12
UNKNOWN OR OTHER7
ELECTRICAL SYSTEM5
POWER TRAIN5
SERVICE BRAKES4
STRUCTURE:BODY3
FUEL/PROPULSION SYSTEM3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
AIR BAGS2
VEHICLE SPEED CONTROL2
FORWARD COLLISION AVOIDANCE: WARNINGS2
TIRES1
FUEL SYSTEM, GASOLINE1
STEERING1

Recent Complaints

20260206EXTERIOR LIGHTING

Over the past several weeks, we began hearing a pronounced noise coming from the front of the vehicle, which the dealership diagnosed as a failing motor within the driver-side headlight unit. Given that this is a critical safety component, and part of the upgraded package purchased when the vehicle was new — we were surprised to encounter this issue on a vehicle of 4 years and 41,540 miles. Mazda Customer Care told me to pound salt

20260125EXTERIOR LIGHTING

The right headlight is very noisy. Like it is going to fail very soon. People say it's the problem with the cooling fan inside. A lot people have the same issues, Mazda should recall it ASAP

20260123EXTERIOR LIGHTING

The LED Headline Assembly in the 2022+ CX-5 frequently malfunctions by itself causing the headlight to burn out and fail on a frequent basis. This is an unacceptable issue that is causing new car owners in lost time and money to get this poor headlight design repaired on a frequent basis. This is a known issue for this vehicle and has been frequently reported online that it really needs a recall for Mazda to change the headlight design to ensure the entire lighting system does not fail on a frequent basis. This has happened to both headlights.

20260121EXTERIOR LIGHTING

Headlight motor created a loud noise while it's on distracting driving and indicating an impending failure .This happened when the vehicle just got out of warranty (38000 miles approximately). Mazda refused to replace the headlight assembly for free. They charged for replacing it.

20260116EXTERIOR LIGHTING

Drivers side LED headlight cooling fan is making a loud buzzing noise 100% of the time when the headlight is turned on which indicates that the fan is failing. If fan fails, it will lead to overheating and failure of the headlight. Vehicle was inspected by Mazda to confirm the issue. Mazda issues Service Alert SA-013/23 and Technical Service Bulletin 09-015/23 have been issued for this problem. TSB states: Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them off. The noise may be due to contamination by foreign matter during the manufacturing process. The fan motor bearing may become worn out during use. To eliminate the noise, the production process at the supplier and the material has been modified.

20260107SERVICE BRAKES

Brake rotors on all four wheels measured below minimum thickness specification at only 17,000 miles, requiring complete replacement of all rotors and pads. Rotors replaced at Koch Mazda (Easton, PA) on January 7, 2026 and no longer available for inspection. SAFETY RISK: Rotors below minimum spec have reduced structural integrity and heat dissipation capacity, creating risk of warping, cracking, or failure during emergency braking or sustained braking. Under-spec rotors can cause brake fade, increased stopping distances, and potential catastrophic failure. At 17,000 miles, this represents premature failure of a critical safety system. DEALER CONFIRMATION: Koch Mazda initially charged $89.99 for diagnostics claiming "nothing wrong" despite customer providing TSB 04-003/24 documentation. After formal complaint, dealership measured rotors below minimum spec and replaced all four rotors and pads as "non-warranty goodwill repair" (value $1,184.97). Calling it "goodwill" rather than warrant

20251220EXTERIOR LIGHTING

Headlamps Cooling Fan Motors Mazda CX-5 2022 make loud noise during driving and for few minutes even after the car is turned off. Car is at about 29,000miles. Unfortunately, it's past 3yrs old and hence JimClick Mazda dealer is asking for more than $3000 to replace the lights with motor assembly.

20251205EXTERIOR LIGHTING

Headlight humming / headlight unit failure. Known issue with Mazda but they refuse to repair unless I pay $2k for a new headlight. Vehicle has less than 50k miles and this is a know issue for 2019-2023 CX5s.

20250925TIRES:TREAD/BELT

The four 225/55 R19 tires’, purchased 05/02/25 and available for inspection upon request, asymmetrical tread design has 5 treads & 4 troughs across its width. The center tread and the adjacent one to its outside both have varied design water dispersal slots. When the tires are properly mounted with the word “outside” viewable on the outside of all 4 wheels and the vehicle is rolling forward, the 2 above referenced treads’ slots of the right side tires will force water away from the treads and into the adjacent troughs, but these same tread slots on the left side tires, now spun 180 degrees when mounted on the left side, will force water toward the center of the two above referenced treads, actually building up water upon the referenced treads’ surfaces, not dispersing it like on the right side tires. On wet roads, this will dangerously set up the likelihood of hydroplaning on the referenced left side treads, as well as a surface grabbing imbalance between the right and left s

20250910ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2022 Mazda CX-5. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 26,400. The contact stated that the dealer harassed her to buy the extended warranty. The contact stopped by the dealer and requested that they stop with the harassment. The contact stated that at the time of purchase, the dealer connected the service to the infotainment system. The contact noticed that the vehicle was being tracked and the gauges on the instrument panel were tampered with. The manufacturer was notified of the failure. The contact stated that two days later, it was discovered that the mileage was approximately 46,000. The contact suspected that the vehicle was hacked.

Mileage: 46,000

20250826POWER TRAIN

Transmission failure, currently reproducible but car is at dealer to be evaluated/repaired. I was safe as I was still in my driveway, however if I was in traffic I would be at risk of an accident, by the time you realize you are not moving you have already let off the brake and could be rolling, fear is that if it happens at a traffic light other drivers woudl assume I am going to accelerate but I'm not. First time this happened dealer reproduced issue, contacted Mazda, and a replacement valve body was installed. Now that it has happened again within the first 33K miles it creates a trust issue. There were no warning sign either time the transmission failed. I also do not drive aggressively, wife says I drive like a grandpa. about 10-15 seconds after failure the alarms and warning lights go off.

20250818UNKNOWN OR OTHER

Several times and most recently today 8/18/2025 at 5:30 PM my 2022 Mazda CX-5 accelerated while I had my foot on the brake and only the brake. Hard pressure on the brake kept the SUV from lurching forward. This has happened before but I did not think it would occur again. But it has and I find that this could easily cause an accident. The SUV in question has only 23,000 miles on it. An investigation and recall to fix the problem should be initiated.

20250719EXTERIOR LIGHTING

A grating/moaning noise started coming from the passenger-side headlight. After googling, it seems that it is a common issue that others have had which requires replacement of the headlight assembly. I took this to the dealership, and the tech told me this is common. They didn’t even have to take it back into the shop to make a diagnosis. He said that dirt gets into the bearings on the fan meant to cool the lamp DURING MANUFACTURING. This causes the fan to fail and the light to overheat if the headlight assembly is not replaced. This problem seems to be so common that the dealership already had the part in stock that they would need.

20250629ENGINE

The timing chain cover gasket failed and is leaking oil at 66,000 miles. It is currently being addressed at Borgman Mazda in Grand Rapids. No crash or safety risk. There were no warning lamps, it was found by an separate inspection not from the dealership.

20250629POWER TRAIN

The timing chain cover gasket failed and is leaking oil at 66,000 miles. It is currently being addressed at Borgman Mazda in Grand Rapids. No crash or safety risk. There were no warning lamps, it was found by an separate inspection not from the dealership.

20250624ELECTRICAL SYSTEM

While driving down highway the car suddenly will stop accelerating. Once this occurs the check engine light will turn on and shortly after the battery light will turn on. The car will not move and the AC will then stop working. The first time the car was brought to dealership (under warranty). They had to replace battery, fuel pump and fuel level indicator. They stated the fuel pump was broken as was the fuel level indicator. They were able to reproduce the problem prior to fixing it the first time. Less than a month after the car was repaired the exact same issue happened. This is a significant safety concern as I was driving on the highway with a [XXX] child in the back seat when the car stopped driving the second time. I was barely able to get over a lane and off the road before the car stopped driving. The AC then stopped working on a day where the feels like temperature was over 100. I had to lay wet cloths over my infant to prevent her from overheating while we waited for AAA and

20250624FUEL/PROPULSION SYSTEM

While driving down highway the car suddenly will stop accelerating. Once this occurs the check engine light will turn on and shortly after the battery light will turn on. The car will not move and the AC will then stop working. The first time the car was brought to dealership (under warranty). They had to replace battery, fuel pump and fuel level indicator. They stated the fuel pump was broken as was the fuel level indicator. They were able to reproduce the problem prior to fixing it the first time. Less than a month after the car was repaired the exact same issue happened. This is a significant safety concern as I was driving on the highway with a [XXX] child in the back seat when the car stopped driving the second time. I was barely able to get over a lane and off the road before the car stopped driving. The AC then stopped working on a day where the feels like temperature was over 100. I had to lay wet cloths over my infant to prevent her from overheating while we waited for AAA and

20250624ENGINE

While driving down highway the car suddenly will stop accelerating. Once this occurs the check engine light will turn on and shortly after the battery light will turn on. The car will not move and the AC will then stop working. The first time the car was brought to dealership (under warranty). They had to replace battery, fuel pump and fuel level indicator. They stated the fuel pump was broken as was the fuel level indicator. They were able to reproduce the problem prior to fixing it the first time. Less than a month after the car was repaired the exact same issue happened. This is a significant safety concern as I was driving on the highway with a [XXX] child in the back seat when the car stopped driving the second time. I was barely able to get over a lane and off the road before the car stopped driving. The AC then stopped working on a day where the feels like temperature was over 100. I had to lay wet cloths over my infant to prevent her from overheating while we waited for AAA and

20250605EXTERIOR LIGHTING

I own a 2022 Mazda CX-5 Carbon Edition and have recently noticed a persistent noise coming from the left headlight. The noise resembles a fan or vibrating sound. The issue appears to be caused by a malfunctioning auto-leveling or adaptive headlight motor. The component is still installed in the vehicle and can be inspected upon request by a dealer or manufacturer. Safety Risks: While this issue has not yet caused immediate driving hazards, a malfunctioning headlight system could pose a safety risk if the auto-leveling function fails, leading to improper headlight beam alignment. This could impact nighttime visibility or cause glare for other drivers, increasing the risk of accidents.

20250304EXTERIOR LIGHTING

I own a 2022 Mazda CX-5 Carbon Edition and have recently noticed a persistent noise coming from the left headlight. The noise resembles a fan or vibrating sound. Coincidentally, this issue started only a month after I bought out the vehicle following the lease expiration. Component/System Failure and Inspection: The issue appears to be caused by a malfunctioning auto-leveling or adaptive headlight motor. The component is still installed in the vehicle and can be inspected upon request by a dealer or manufacturer. Safety Risks: While this issue has not yet caused immediate driving hazards, a malfunctioning headlight system could pose a safety risk if the auto-leveling function fails, leading to improper headlight beam alignment. This could impact nighttime visibility or cause glare for other drivers, increasing the risk of accidents. Reproduction and Confirmation: The problem has not yet been confirmed by a dealer or independent service center in my case, but many other customers hav

Compare 2022MAZDACX-5 to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2022 MAZDA CX-5 have?
The 2022 MAZDA CX-5 has 69 NHTSA complaints, 10 crashes, 5 fires, 3 injuries, and 0 deaths reported.
What is the safety rating for the 2022 MAZDA CX-5?
The 2022 MAZDA CX-5 received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
What are the most common problems with the 2022 MAZDA CX-5?
The most-complained component for the 2022 MAZDA CX-5 is EXTERIOR LIGHTING with 13 complaints. Other frequently reported areas include ENGINE and UNKNOWN OR OTHER.
Is the 2022 MAZDA CX-5 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2022 MAZDA CX-5 has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.