2013 MAZDA CX-5

292 complaints filed with NHTSA.

292
Complaints
8
Crashes
1
Fires
8
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM58
ENGINE42
POWER TRAIN36
UNKNOWN OR OTHER28
SERVICE BRAKES24
VEHICLE SPEED CONTROL22
ELECTRONIC STABILITY CONTROL (ESC)15
STRUCTURE:BODY13
SEATS13
FUEL/PROPULSION SYSTEM9
VISIBILITY/WIPER5
STEERING4
SUSPENSION3
WHEELS3
STRUCTURE2

Recalls (1)

16V64400006/09/2016

STRUCTURE:BODY:HATCHBACK/LIFTGATE

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26,

Recent Complaints

20240203SEATS

I recently purchased this used vehicle. Right away, I noticed that when I used the recline lever, it didn't stop when removing my hand from it. I had to push the lever back to the middle position to stop it. I thought this was annoying, but didn't think much of it. On Thursday [XXX] I stopped at a gas station, went inside, and when I came back out the seat was fully reclined. It was so far back that it was lodged in the car seat behind the drivers seat. I tried to move the back up but it wouldn

20190409CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. WHILE AT AN INTERSECTION, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE PRECEDING VEHICLE. THE FENDER ON THE CONTACT'S VEHICLE WAS DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

20170627UNKNOWN OR OTHER

FRONT SEAT PASSENGER'S FEET HAVE BEEN BURNED WHEN THEY ARE LIFTED OFF THE FLOOR AND TOUCH SOMETHING UNDER GLOVEBOX AREA. THIS HAS HAPPENED TO ME, WHEN I HAVE SAT IN THE PASSANGER SEAT AND OTHER PASSANGERS. THIS HAPPENS TO ONE PERSON AT A TIME, BUT HAPPENS OFTEN. I HAD THE DEALERSHIP LOOK AT IT TO SEE IF THERE WAS SOMETHING WRONG AND THEY SAID THERE IS NOT YET A FIX FOR IT. THIS AREA HEATS UP AFTER THE VEHICLE IS RUNNING A WHILE.

20170620CrashENGINE

THE CAR RANDOMLY ACCELERATES AFTER DEPRESSING THE BRAKE. IT BUCKS, REVS, LURKS THEN STOPS. IT HAS HAPPENED ABOUT 4 TIME TO-DATE. TODAY, 6/20, I TAPPED THE CAR IN FRONT OF ME. NO DAMAGED BUT IT IS THE CLOSES TO HAVING AN ACCIDENT SINCE I NOTICED THIS ISSUE. TOOK THE VEHICLE TO PACIFICO FORD IN PA TO HAVE THE ISSUE CHECKED OUT AND THEY FOUND NOTHING. THAT WAS ON 5/23. PLAN TO TAKE IT BACK THERE AGAIN.

Mileage: 46,000

20161021CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. WHILE DRIVING 20 MPH IN TRAFFIC, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN

Mileage: 49,000

20160205SEATS

THE CX-5 COMES EQUIPPED WITH A POWERED DRIVER SEAT ADJUSTMENT CONTROLS. AT 20,000 MILES, THE CAR STARTED SPONTANEOUSLY RECLINING, AFTER YOU TURN OFF THE ENGINE, STEP OUTSIDE, AND CLOSE THE DRIVER DOOR. WARNING: IT IS VERY POWERFUL MOTOR IN TERMS OF TORQUE, AND A HUMAN CANNOT PREVENT ITS DESCENT BY PUSHING BACK ON IT. THE SEAT CONTINUES TO RECLINE, AS THOUGH THE BUTTON IS DEPRESSED -- EVEN WHEN IT MAKES CONTACT WITH A SOLID OBJECT -- OR A PERSON. SMALL CHILDREN IN CAR SEATS DIRECTLY BEHIND

Mileage: 20,000

20150820CrashVEHICLE SPEED CONTROL

5 SECONDS AFTER STARTING THE VEHICLE IT SUDDENLY WENT INTO UNINTENDED ACCELERATION FROM 5MPH TO ABOUT 40 MPH. I IMMEDIATELY APPLIED THE BRAKES BUT THE CAR WOULD NOT SLOW DOWN OR STOP. I THEN SHIFTED INTO NEUTRAL WHICH DID NOTHING, THEN SHIFTED INTO PARK, WHICH DID NOTHING. STILL APPLYING THE BRAKES I TRIED NUMEROUS TIMES TO SHUT (PUSH BOTTON) IGNITION OFF BUT THAT WAS UNRESPONSIVE. I HIT A STREET SIGN WHICH SLOWED ME DOWN AND THE CAR FINALLY CAME TO A STOP BUT THE ENGINE WAS STILL REVING LOUDLY

Mileage: 45,000

20140404CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2013 MAZDA CX5. THE CONTACT STATED THAT WHILE BRAKING FOR AN APPROACHING INTERSECTION, THE BRAKES DID NOT RESPOND. THE VEHICLE CONTINUED TO TRAVEL AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 35,000.

Mileage: 35,000

20130123FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STALLED AND SMOKE BEGAN TO FILL THE INTERIOR CABIN OF THE VEHICLE. THE CONTACT NOTICED FLAMES COMING FROM THE ELECTRICAL FUSE PANEL THAT WAS UNDER THE DASHBOARD. THE FIRE MELTED THE DASHBOARD AS THE INTERIOR BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT REPORTED TO THE SCENE TO EXTINGUISH THE FIRE AND A REPORT WAS FILED. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE

Mileage: 10,000

20121017CrashSERVICE BRAKES

PULLING IN TO PARKING SPACE WITH FOOT ON BRAKE. VEHICLE WOULD NOT STOP AND COULDN'T TURN THE STEERING WHEEL. CAR SUDDENLY ACCELERATED AND JUMP CURB AND RAN INTO SIDE OF BUILDING. BRAKE PEDAL WAS HARD TO PRESS AND EVEN TRIED PUMPING BRAKE, BUT VEHICLE WOULD NOT STOP. ENGINE SPEED DID NOT CHANGE WHEN PUMPING BRAKE. VEHICLE WAS ONLY THREE WEEKS OLD AND HAD A MAJOR MALFUNTION WITH BRAKING AND STEERING. *TR

Mileage: 873

20121017CrashSTEERING

PULLING IN TO PARKING SPACE WITH FOOT ON BRAKE. VEHICLE WOULD NOT STOP AND COULDN'T TURN THE STEERING WHEEL. CAR SUDDENLY ACCELERATED AND JUMP CURB AND RAN INTO SIDE OF BUILDING. BRAKE PEDAL WAS HARD TO PRESS AND EVEN TRIED PUMPING BRAKE, BUT VEHICLE WOULD NOT STOP. ENGINE SPEED DID NOT CHANGE WHEN PUMPING BRAKE. VEHICLE WAS ONLY THREE WEEKS OLD AND HAD A MAJOR MALFUNTION WITH BRAKING AND STEERING. *TR

Mileage: 873

20121017CrashVEHICLE SPEED CONTROL

PULLING IN TO PARKING SPACE WITH FOOT ON BRAKE. VEHICLE WOULD NOT STOP AND COULDN'T TURN THE STEERING WHEEL. CAR SUDDENLY ACCELERATED AND JUMP CURB AND RAN INTO SIDE OF BUILDING. BRAKE PEDAL WAS HARD TO PRESS AND EVEN TRIED PUMPING BRAKE, BUT VEHICLE WOULD NOT STOP. ENGINE SPEED DID NOT CHANGE WHEN PUMPING BRAKE. VEHICLE WAS ONLY THREE WEEKS OLD AND HAD A MAJOR MALFUNTION WITH BRAKING AND STEERING. *TR

Mileage: 873