Total Complaints
31 filings
MAZDA B-SERIES TRUCK · model year
31 NHTSA complaints, 6 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002MAZDAB-SERIES TRUCK carries 31 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 8 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 B-SERIES TRUCK is engine and engine cooling with 3 filings, followed by tires:sidewall (2) and seat belts:front:buckle assembly (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 21 investigation files overlapping the 2002 B-SERIES TRUCK, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
31 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING | 3 |
| TIRES:SIDEWALL | 2 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 2 |
| AIR BAGS:FRONTAL | 2 |
| ENGINE AND ENGINE COOLING:ENGINE | 2 |
| AIR BAGS | 2 |
| POWER TRAIN | 2 |
| VEHICLE SPEED CONTROL | 2 |
| POWER TRAIN:MANUAL TRANSMISSION | 1 |
| AIR BAGS:ON-OFF SWITCH ASSEMBLY | 1 |
| POWER TRAIN:CLUTCH ASSEMBLY | 1 |
| AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
| SEATS:FRONT ASSEMBLY:RECLINER | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
VEHICLE SPEED CONTROL:CRUISE CONTROL
MAZDA IS RECALLING MODEL YEAR 1995 THROUGH 1997 AND MODEL YEAR 2001 THROUGH 2003 TRUCKS EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS) AND/OR ANTI-LOCK BRAKE SYSTEM (ABS) AND MANUFACTURED ON OR BEFORE DECEMBER 5, 2002. A COMPONENT OF THE CRUISE CONTROL DEACTIVATION SWITCH
VEHICLE SPEED CONTROL
ON CERTAIN TRUCKS EQUIPPED WITH A SPEED CONTROL SYSTEM, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
TRANSMISSION 1ST/2ND GEAR SYNCHROMESH WENT OUT 5 TIMES, FINALLY MAZDA ADMITTED SOMETHING WAS WRONG WITH ENGINE,3X WAS UNDER WARRANTY, LAST 2X I PAID ALL COSTS. JUDGE RULED AGAINST MAZDA IN SMALL CLAIMS COURT.
Mileage: 30,000
TRANSMISSION 1ST/2ND GEAR SYNCHROMESH WENT OUT 5 TIMES, FINALLY MAZDA ADMITTED SOMETHING WAS WRONG WITH ENGINE,3X WAS UNDER WARRANTY, LAST 2X I PAID ALL COSTS. JUDGE RULED AGAINST MAZDA IN SMALL CLAIMS COURT.
Mileage: 30,000
DEALER CONFIRMS THIS RECALL WAS COMPLETED NOV 1, 2007 I CALLED TODAY TO CONFIRM, AND GAVE MY NEW ADDRESS: 4133 224TH LANE SE, UNIT #101, ISSAQUAH, WA 98029-5203. HOW DO I GET THIS RECALL REMOVED - IMPORTANT FOR POTENTIAL FUTURE SALE... DEALER IS LEE JOHNSON CHEV /MAZDA OF KIRKLAND WA. UPDATED 02/08/17*LJ *CN
Mileage: 144,000
CAN NOT GET THE LOCAL MAZDA DEALER (SKYLAND AUTOMOTIVE)(888-231-1092) TO MAKE AN APPOINTMENT TO HAVE THE SAFETY RECALL 4707H REPAIRED. CAN YOU HELP.
I WAS DRIVING IN THE HIGH WAY AND BRAKED FOR THERE WAS TRAFFIC AHEAD AND AS SOON AS MY RPM WENT LOW MY TRUCK SUDDENLY HESITATED DEEPLY AND TURNED OFF. *TR
Mileage: 59,000
ENGINE COOLING SYSTEM HAD INTERNAL CORROSION WHICH CAUSED HEATING FAILURE (THERMOSTAT). IN NEW HAMPSHIRE WHEN THE TEMPERATURE IS AT OR BELOW ZERO, THE RISK OF FREEZING TO DEATH BECAUSE THE CAR WILL NOT HEAT PROPERLY COULD HAVE ITS CONSEQUENCES. IN ORDER TO CORRECT THE PROBLEM, THE ENGINE HAD TO BE REPLACED (USED ENGINE) AT A COST OF $3000.00 THE PROBLEM WAS CAUSED, MOST LIKELY BY INCORRECT ANTIFREEZE INSTALLED IN THE ENGINE. THIS WAS DONE EITHER AT THE FACTORY OR THE NEW CAR DEALERSHIP WHEN THE CAR WAS PREPED FOR SALE. *TR
Mileage: 777,000
TL*THE CONTACT OWNS A 2002 MAZDA B3000. WHILE THE CONTACT WAS SEATED IN THE PARKED VEHICLE, THE DRIVER'S SEAT BACK REST FAILED. HE CURRENTLY HAS A BOX BEHIND THE BACK REST TO KEEP IT ERECT. THE DEALER WANTS TO KEEP THE VEHICLE OVERNIGHT AND CHARGE FOR A DIAGNOSTIC. THE CONTACT DOES NOT WANT TO LEAVE HIS VEHICLE OVERNIGHT OR PAY FOR THE DIAGNOSTIC. HE FEELS THAT IT IS MAZDA'S RESPONSIBILITY TO CORRECT THE FAILURE FOR FREE. THE CONTACT PLANS TO TAKE THE VEHICLE TO AN INDEPENDENT BODY SHOP. THE CURRENT MILEAGE WAS 72,000 AND FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
SINCE I PURCHASED THE VEHICLE THERE HAS BEEN NOTICEABLE PLAY IN THE REAR DIFFERENTIAL. I IGNORED IT FOR A LONG TIME AND THEN AFTER THE WARRANTY HAD EXPIRED I TOOK IT TO A REPAIR SHOP IN THE AREA THAT HAS A VERY GOOD REPUTATION FOR REPAIRING AND SETTING UP DIFFERENTIALS. AFTER EXAMINING THE GEARS IN THE REAR END HE TOLD ME THE PLAY WAS CAUSED BY A PART THAT WAS MACHINED INCORRECTLY AT THE FACTORY. HE SAID IT WAS A HOLE THAT WAS DRILLED TOO LARGE FOR THE PIN THAT IS INSTALLED IN IT TO HOLD THE AXLE GEARS IN PLACE. HE ASSURED ME THAT IT WAS NOT CAUSED BY WEAR BECAUSE THIS PIN IS NOT A MOVING PART. I HAVE CONTINUED TO DRIVE THE TRUCK WITHOUT ANY REPAIR BEING MADE, IT DOES NOT SEEM TO BE GETTING ANY WORSE, BUT WHO KNOWS HOW LONG UNTIL IT FAILS? *TR
Mileage: 24,000
PASSENGER LOW BEAM HEADLIGHT DOES NOT WORK FUSE IS OK FUSE SLOT HAS POWER LAMP WAS REPLACED STILL DOES NOT WORK. *TR
Mileage: 72,500
FACTORY RECALL WE WERE NOTIFIED TO HAVE OUR CRUISE CONTROL ON OUR 2002 MAZDA 4WD-B400 PU DISCONNECTED BECAUSE OF A FACTORY RECALL. WE DID THIS IN OCTOBER 2007. TO DATE WE HAVE HEARD NOTHING ABOUT THE REPAIRS. OUR DEALERS KEEPS TELLING US THAT THEY ARE WAITING FOR PARTS. WHERE IN THE WORLD ARE THESE PARTS MANUFACTURED THAT THEY CAN'T GET THEM BY NOW? SINCE THEN WE ARE GETTING AN "ENGINE LIGHT ON" WHICH INDICATES THAT WE EITHER HAVE A SHORT CIRCUIT CONDITION OR THE DPFE/EGR VALVE PRESSURE SENSOR HAS FAILED. I WANT TO KNOW IF THIS IS DUE TO THEIR DISCONNECTING THE CRUISE CONTROL? PLEASE LET ME KNOW SOON! *TR
Mileage: 40,500
TL*THE CONTACT OWNS A 2002 MAZDA B3000. THE CONTACT RECEIVED A SAFETY RECALL NOTICE AND TOOK HER VEHICLE TO THE MAZDA DEALER ON SEPTEMBER 26, 2007. THE DEALER DEACTIVATED THE CRUISE CONTROL SWITCH, HOWEVER, THE ABS LIGHT ILLUMINATED THE SAME DAY. THE VEHICLE WAS RETURNED TO THE DEALER ON SEPTEMBER 27, 2007. MAZDA RECONNECTED THE CRUISE CONTROL SWITCH AND INFORMED HER THAT THE SAFETY RECALL DID NOT APPLY TO HER VIN. SHE STATED THAT THE ABS LIGHT WAS NOT ILLUMINATED WHEN SHE BROUGHT THE VEHICLE IN FOR THE RECALL REPAIR. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 28,000.
Mileage: 28,000
TL*THE CONTACT OWNS A 2002 MAZDA B3000. THE CONTACT RECEIVED A SAFETY RECALL NOTICE AND TOOK HER VEHICLE TO THE MAZDA DEALER ON SEPTEMBER 26, 2007. THE DEALER DEACTIVATED THE CRUISE CONTROL SWITCH, HOWEVER, THE ABS LIGHT ILLUMINATED THE SAME DAY. THE VEHICLE WAS RETURNED TO THE DEALER ON SEPTEMBER 27, 2007. MAZDA RECONNECTED THE CRUISE CONTROL SWITCH AND INFORMED HER THAT THE SAFETY RECALL DID NOT APPLY TO HER VIN. SHE STATED THAT THE ABS LIGHT WAS NOT ILLUMINATED WHEN SHE BROUGHT THE VEHICLE IN FOR THE RECALL REPAIR. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 28,000.
Mileage: 28,000
THE VEHICLE IS A 2002 MAZDA B4000 TRUCK. PROBLEM: INTERMITTENT AIR BAG INDICATOR LIGHT ON DASH. TOOK TO LOCAL DEALER ON 6-29-06 AND DIAGNOSTIC ANALYSIS SHOWED A FAULTY AIR BAG HARNESS. WARRANTY PURCHASE DATE WAS 03-31-03 WITH 3 YEAR EXPIRATION 03-31-06. CURRENT ODOMETER IS 49,849. COST OF REPAIR IS STATED BY DEALER TO BE $1500 PARTS AND LABOR FOR REPLACEMENT OR THEY SAY MANUFACTURER HAS "APPROVED" A LESS EXPENSIVE REPAIR OF REPLACING ONLY THE CONNECTORS AT A COST OF $422.96 PARTS AND LABOR. CONCERN ABOUT LONGEVITY OF ORIGINAL PRODUCT PARTS, SAFETY OF OCCUPANT(S) WITH INDICATOR LIGHT ON AND OR OFF, HIGH COST OF REPAIR, AND SHORT TERM REPAIR GUARANTEE. DO NOT FEEL SECURE IN THE VEHICLE WITH MY FAMILY. *NM
Mileage: 49,753
I HAVE ORIGINAL GOODYEAR TIRES ON MY TRUCK WHICH ARE HAVING BULGES ON THE SIDES OF TWO OF THE TIRES. I HAVE GONE TO TWO DEALERS-THE FIRST SAID THAT THEY WERE SAFE AND WON'T REPLACE THEM FOR MY SAFETY;THE SECOND DEALER SAID THEY HAD NO WARRANTY ON THAT PARTICULAR MODEL EVEN THOUGH THEY OFFERED SIMILAR TIRES HAVING WARRANTIES TO 60,000 MILES. MY CONCERN IS FOR FIRST THE SAFETY OTHER FELLOW DRIVERS WHO MAY NOT NOTICE THIS DEFECT. SECOND, THE COMPANIES INABILITY TO REPORT AND REPLACE MY TIRES,OR REPORT THIS TO CORPORATE. I WILL WATCH THIS DEFECT ON MY TRUCK, BUT MY CONCERN IS FOR THOSE ON LONG AND FAST TRIPS. I REMEMBER THE OTHER DEFECTS ON TIRES AND THOSE POOR PEOPLES PROBLEM. *JB
DT*: THE CONTACT STATED ON TWO SEPARATE OCCASIONS THE DRIVER SIDE SEAT BELT WOULD NOT LOCK. THE VEHICLE WAS TAKEN THE DEALERSHIP BOTH TIMES AND THE BUCKLE ASSEMBLY WAS REPLACED BOTH TIMES. THE FINAL TIME, THE BUCKLE ASSEMBLY WOULD NOT RELEASE. THE BUCKLE ASSEMBLY WAS REPLACED A THIRD TIME.
Mileage: 51,238
DT*: THE CONTACT OWNS A 2002 MAZDA B-2300 TRUCK. WHILE AT A STOP AND ATTEMPTING TO ACCELERATE THE VEHICLE STALLED. THE DEALER DETERMINED THE TRANSMISSION NEEDS TO BE REPLACED HOWEVER, NO REPAIRS HAVE BEEN MADE. *AK UPDATED 03/09/06
Mileage: 22,000
I LEANED BACK TO GET CHANGE OUT OF MY POCKET AND DRIVERS SEAT BROKE AND RECLINED COMPLETELY, I WAS NOT ON THE STREET. I TOOK THE TRUCK, (2002 MAZDA B3000, 41300 MILES) TO THE DEALER "HOLIDAY MAZDA, FOND DU LAC,WI" AND HAD THE PART REPLACED (PART # ZZ99-57-002 DESCRIPTION "SEAT RECLINER BOLT") I AM VERY CONCERNED ABOUT THIS FAILURE, IT IS OBVIOUSLY A DEFECTIVE PART, IF I HAD BEEN ON THE HIGHWAY AT THE TIME OF THE FAILURE, I CAN JUST IMAGINE THE RESULTS. *NM
Mileage: 41,150
ON SEVERAL OCCASIONS, MY MAZDA TRUCK B300 V6 MODEL HAS LOCKED UP ON ITS BRAKES. THE VEHICLE COMES EQUIPPED WITH AN ABS (FOUR-WHEEN ANTI-LOCK SYSTEM) WHICH PREVENTS IT FROM LOCKING UP DURING DRIVING CONDITIONS. HOWEVER, ON FOUR VARIED SITUATIONS IN LOCATION, WEATHER CONDITIONS AND MILEAGE APART 20,000, 30,000-35,000, 40,000 (CONSIDERING THREE OF THEM WAS BEFORE I HIT 50K AND THEN AFTER GETTING MY 60K SERVICE MATIENANCE)61K, MY FRONT END TIRES LOCKED UP WHILE MERGING ONTO A HIGHWAY; TURNING LEFTU NDERNEATH AN UNDERPASS; PROCEEDIN FORWARD ON A MAJOR ROAD IN HOUSTON, TX; AND WHILE JUST MAKING A NORMAL TURN, NOT A SHARP TURN, BUT TURNING INTO A NEIGHBORHOOD, AUSTIN, TX. I IN ALL OCCASSIONS HAVE HAD MY FOOT FIRMLY APPLIED TO THE BRAKES AND STILLI LOST CONTROL OF THE STEERING, WITH BOTH MY HANDS ON THE WHEEL, AND HAD TO TURN THE TRUCK OFF AFTER MANAGING NOT TO HIT THE CAR DIRECTLY TO MY LEFT ON AT LEAST THREE REOCCURRENCES. ALL UNDER RAINY OR WET CONDITIONS WHERE THE ROAD WAS LEVEL, NOR
Mileage: 21,000
WE HAVE HAD THE VEHICLE INTO THE AUTHORIZED MAZDA DEALER SERVICE CENTER FOR THE AIR BAG LIGHT CONTINUING TO COME ON. THE DEALERSHIP KEEPS FIXING THIS PROBLEM; HOWEVER, IT COMES BACK ON OVER AND OVER AGAIN. *LA
3 MONTHS AFTER I PURCHASED MY TRUCK, I STARTED HAVING PROBLEMS WITH THE TRANSMISSION. THE TRANSMISSION BANGS LIKE SOMEONE HIT ME FROM THE REAR WHEN SHIFTED FROM PARK TO REVERSE. IT ALSO SHUTTERS WHEN I PRESS THE ACCELERATOR.
Mileage: 90
Momentary increase in steering effort after recall remedy
Inadvertent Curtain Air Bag Deployment
Front Subframe Corrosion
Lower ball joint separation
Brake Booster Failure
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.