Total Complaints
19 filings
MASERATI GRECALE · model year
19 NHTSA complaints, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023MASERATIGRECALE carries 19 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 GRECALE is service brakes with 4 filings, followed by electrical system (3) and vehicle speed control (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2023 GRECALE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
19 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES | 4 |
| ELECTRICAL SYSTEM | 3 |
| VEHICLE SPEED CONTROL | 2 |
| ENGINE AND ENGINE COOLING | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| LATCHES/LOCKS/LINKAGES | 1 |
| ENGINE | 1 |
| POWER TRAIN | 1 |
| UNKNOWN OR OTHER | 1 |
| STEERING | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
BACK OVER PREVENTION:SOFTWARE
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale and 2024 GranTurismo vehicles. The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the
EXTERIOR LIGHTING:HEADLIGHTS
Maserati North America, Inc. (Maserati) is recalling certain 2024-2025 Grancabrio, 2024-2025 Granturismo, and 2023-2025 Grecale vehicles. The headlights may be missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with t
BACK OVER PREVENTION:SOFTWARE
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail
This complaint concerns a safety related recall issued by Maserati. I'm required to drive over 100 miles to the nearest authorized dealership to have the recall performed. No closer repair option, mobile repair, or alternative remedy was offered. Requiring this distance creates an unreasonable burden and discourages timely completion of a safety recall, potentially placing drivers at risk. Last year there was another re-call where I had to drive over 100 miles as well.
This complaint concerns a safety related recall issued by Maserati. I'm required to drive over 100 miles to the nearest authorized dealership to have the recall performed. No closer repair option, mobile repair, or alternative remedy was offered. Requiring this distance creates an unreasonable burden and discourages timely completion of a safety recall, potentially placing drivers at risk. Last year there was another re-call where I had to drive over 100 miles as well.
The contact owns a 2023 Maserati Grecale. The contact stated that while driving 20 MPH and approaching a stop sign, the brake pedal was depressed, but the vehicle failed to stop as intended, made a loud revving sound, and the vehicle decelerated to approximately 15 MPH. There was no warning light illuminated. The contact stated that the vehicle passed the stop sign, and the contact manually turned off and parked the vehicle. The vehicle was towed to the dealer, where it was test-driven, but the failure could not be replicated. The contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact inquired about buyback assistance. The manufacturer was notified of the failure and sent documents to the contact, offering monetary compensation in exchange for not reporting the safety failure. The failure mileage was approximately 2,666.
Mileage: 2,666
The contact owns a 2023 Maserati Grecale. The contact stated that while driving 20 MPH and approaching a stop sign, the brake pedal was depressed, but the vehicle failed to stop as intended, made a loud revving sound, and the vehicle decelerated to approximately 15 MPH. There was no warning light illuminated. The contact stated that the vehicle passed the stop sign, and the contact manually turned off and parked the vehicle. The vehicle was towed to the dealer, where it was test-driven, but the failure could not be replicated. The contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact inquired about buyback assistance. The manufacturer was notified of the failure and sent documents to the contact, offering monetary compensation in exchange for not reporting the safety failure. The failure mileage was approximately 2,666.
Mileage: 2,666
While driving on the highway on 09/19/2025, my 2023 Maserati Grecale suddenly lost all electrical power. The battery failed without warning, and the vehicle became completely unresponsive, including loss of steering and braking functions. This created an extremely dangerous situation where I had no control over the car in the middle of a highway while driving at 55mph. This is a major safety defect. I no longer feel safe driving this vehicle and intend to return it. Immediate investigation is needed, as this failure could cause fatal accidents.
While driving on the highway on 09/19/2025, my 2023 Maserati Grecale suddenly lost all electrical power. The battery failed without warning, and the vehicle became completely unresponsive, including loss of steering and braking functions. This created an extremely dangerous situation where I had no control over the car in the middle of a highway while driving at 55mph. This is a major safety defect. I no longer feel safe driving this vehicle and intend to return it. Immediate investigation is needed, as this failure could cause fatal accidents.
While driving on the highway on 09/19/2025, my 2023 Maserati Grecale suddenly lost all electrical power. The battery failed without warning, and the vehicle became completely unresponsive, including loss of steering and braking functions. This created an extremely dangerous situation where I had no control over the car in the middle of a highway while driving at 55mph. This is a major safety defect. I no longer feel safe driving this vehicle and intend to return it. Immediate investigation is needed, as this failure could cause fatal accidents.
CAR KEEPS LOCKING ITSELF, SOMETIMES WITH THE KEYS INSIDE. It is available for inspection. This issue is a major problem as the driver can be left stranded or if there are young children or pets in the car. The dealer has confirmed the problem and has no solution. We have tried all the lock settings to no avail. No warning signals from the car; we bought the vehicle used as a demo with 10,000km. Problems began immediately.
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
Vehicle lost power and cannot be started, cannot be moved due to no manual override for neutral gear. Upon research there are several people on Maserati Grecale forums experienced the same, with few being stuck on a busy highways immobile and cannot be towed easily due to no manual neutral override function. Same incident occurred twice and with the patchy dealer network and the dealer where the car was purchased new closed down/went out of business. Maserati customer service has no clue in addressing the issue.
The contact owns a 2023 Maserati Grecale. The contact stated that the vehicle auto locked with the keys inside. The contact stated that while putting her children and other items inside the vehicle, the doors automatically locked. The contact attempted to use the App to unlock the vehicle, but the vehicle failed to respond. The contact was able to use the spare key to open the vehicle. The contact's child was locked inside the vehicle. The contact stated that after closing the door, the vehicle locked on demand. Additionally, a child was locked in the vehicle, but was able to manually unlock the vehicle and exit safely. The contact had to contact the Police, who attempted to unlock the vehicle but failed in unlocking the vehicle. A Police report was filed. The message âkey-not-sensingâ was displayed prior to the failure. The local dealer informed the contact that there was no fix and that the feature was the standard feature. The vehicle was not diagnosed or repaired. The manufactu
Mileage: 10,000
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual
When driving on the highway, almost all warning lights came on. I was in the middle lane and decided it best to get off the highway asap. I stepped on the gas as I looked to accelerate when changing lanes. The car did not speed up. I was able to make it off the highway at the next exit. As I was trying to come to a stop at the light, I pressed on the brakes and the car was not slowing down. I had already been decelerating coming up a hill prior to getting off the highway and thankfully the car came to a stop prior to hitting anyone or running through the traffic light at the end of the off ramp. There were no cars around. If there had been, I would have hit them. I had the car towed to the dealership. The towing company was able to reset the warning lights by temporarily disconnecting the battery. Prior to that, I could not take the car out of park. After the reset, the towing company was able to drive it onto the truck. The car had just come back from the dealership after its annual
The contact owns a 2023 Maserati Grecale. The contact stated while driving at approximately 45 MPH, the vehicle started losing motive power. The coolant warning light was illuminated. The vehicle was veered to the side of the road and restarted. The vehicle was towed to a dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 800.
Mileage: 800
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.