Total Complaints
13 filings
LUCID AIR · model year
13 NHTSA complaints, 1 crash report, and 6 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024LUCIDAIR carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 AIR is power train with 3 filings, followed by service brakes (2) and electrical system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2024 AIR, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
13 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 3 |
| SERVICE BRAKES | 2 |
| ELECTRICAL SYSTEM | 2 |
| ENGINE | 1 |
| STEERING | 1 |
| SEATS | 1 |
| VISIBILITY/WIPER | 1 |
| UNKNOWN OR OTHER | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Lucid USA, Inc. (Lucid) is recalling certain 2022-2024 Air vehicles. The high voltage coolant heater may fail to defrost the windshield.
BACK OVER PREVENTION:SOFTWARE
Lucid USA, Inc. (Lucid) is recalling certain 2022-2026 Air vehicles equipped with an AD02 package and operating a software version from 2.8.0 through 2.8.16. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements
POWER TRAIN:DRIVELINE:DRIVESHAFT
Lucid USA, Inc. (Lucid) is recalling certain 2024-2026 Air vehicles equipped with Pure Rear-Wheel Drive. Improperly secured bolts may allow the half-shaft to disconnect from the drive unit.
BACK OVER PREVENTION:SOFTWARE
Lucid USA, Inc. (Lucid) is recalling certain 2022-2025 Air vehicles operating a software version prior to 2.8.0. The lower console display may fail to show a rearview camera image or may show a delayed, inaccurate image of what is behind the vehicle. As such, these vehicles fail to comply with the r
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE
Lucid USA, Inc. (Lucid) is recalling certain 2022-2024 Air vehicles running software release versions 2.1.2 through 2.1.26. The software may cause a fault while the adaptive cruise control is on, resulting in a loss of drive power.
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Lucid USA, Inc. (Lucid) is recalling certain 2024-2025 Air Pure rear wheel drive vehicles. The rear subframe wiring harness may be too short, straining the electrical connection and causing power loss to the rear drive unit (RDU).
On [XXX], at approximately [XXX], I arrived at the YMCA parking lot for my yoga class (located on [XXX], Mountain View, CA). While waiting for a parking spot, I put my Lucid Air in reverse to back up slightly. Generally, Lucidâs strong regenerative braking stops the car when the accelerator is released. However, this time, when I lifted my foot, the car unexpectedly accelerated at high speed, completely unresponsive to my control. It plowed through a pedestrian walkway, a row of bushes, and crashed into the exterior wall of the YMCA building before shutting itself off. The steering wheel was also unresponsive during the unexpected acceleration. After the crash, the car shut itself down and would not restart. The crash caused injury to my neck, and it was a miracle that no one was behind me at the normally very busy parking lot. The sudden acceleration and loss of control over the car was terrifying. In addition, all other safety mechanisms such as automatic braking failed. INFORMATI
Main issue is that the vehicle will take about 30 seconds to unlock/awake, this is completely unacceptable! even the cheapest car on the market unlocks within a fraction of a second, this can also be a dangerous situation if i need to enter my vehicle quickly. Second issue is that the drivers side windshield wiper leaves smudges after wiping, even after changing the blades, the wiper still performs the same, i believe its the shape of the windshield that causes this. third issue is that the driver side lower seat cushion is retracting and buckling, this has been replaced once and its doing it again, but warranty says its normal wear and tear, this vehicle only has 18k miles on it. 4th issue is that Lucid just sent out an email blast for customers have an option to purchase a hardware upgrade for future enhancements and faster response on screen animations, this is completely insane! this vehicle manufacturer should've calculated all this before vehicle production, this should be a fr
Main issue is that the vehicle will take about 30 seconds to unlock/awake, this is completely unacceptable! even the cheapest car on the market unlocks within a fraction of a second, this can also be a dangerous situation if i need to enter my vehicle quickly. Second issue is that the drivers side windshield wiper leaves smudges after wiping, even after changing the blades, the wiper still performs the same, i believe its the shape of the windshield that causes this. third issue is that the driver side lower seat cushion is retracting and buckling, this has been replaced once and its doing it again, but warranty says its normal wear and tear, this vehicle only has 18k miles on it. 4th issue is that Lucid just sent out an email blast for customers have an option to purchase a hardware upgrade for future enhancements and faster response on screen animations, this is completely insane! this vehicle manufacturer should've calculated all this before vehicle production, this should be a fr
Main issue is that the vehicle will take about 30 seconds to unlock/awake, this is completely unacceptable! even the cheapest car on the market unlocks within a fraction of a second, this can also be a dangerous situation if i need to enter my vehicle quickly. Second issue is that the drivers side windshield wiper leaves smudges after wiping, even after changing the blades, the wiper still performs the same, i believe its the shape of the windshield that causes this. third issue is that the driver side lower seat cushion is retracting and buckling, this has been replaced once and its doing it again, but warranty says its normal wear and tear, this vehicle only has 18k miles on it. 4th issue is that Lucid just sent out an email blast for customers have an option to purchase a hardware upgrade for future enhancements and faster response on screen animations, this is completely insane! this vehicle manufacturer should've calculated all this before vehicle production, this should be a fr
Following the OTA software update to V2.6.16, the car will randomly refuse to shift out of Park and into either Drive or Reverse. This occurs after the car has been recently plugged in to charge as well as randomly regardless of charging activity. This is a significant safety issue in that the car will not move despite having foot on the brake.
There was a safety recall, but Lucid told us the car was safe to drive while we waited for our service appointment. A couple of days before our appointment, (this past 2/9/2025) the car lost brakes, steering, and then completely bricked on the GWB. By great good fortune my wife, who was driving, wasn't injured. The car needed to be towed off the bridge. The service center afterward told us that it was the recall issue (short cable to power train or something like that) and that we shouldn't have been told it was safe to drive the car.
There was a safety recall, but Lucid told us the car was safe to drive while we waited for our service appointment. A couple of days before our appointment, (this past 2/9/2025) the car lost brakes, steering, and then completely bricked on the GWB. By great good fortune my wife, who was driving, wasn't injured. The car needed to be towed off the bridge. The service center afterward told us that it was the recall issue (short cable to power train or something like that) and that we shouldn't have been told it was safe to drive the car.
There was a safety recall, but Lucid told us the car was safe to drive while we waited for our service appointment. A couple of days before our appointment, (this past 2/9/2025) the car lost brakes, steering, and then completely bricked on the GWB. By great good fortune my wife, who was driving, wasn't injured. The car needed to be towed off the bridge. The service center afterward told us that it was the recall issue (short cable to power train or something like that) and that we shouldn't have been told it was safe to drive the car.
The recent software update v2.5.0 has been very unstable. The screens would often black out every 30 seconds and calls get cut off. But the biggest problem was it resetting profile while driving on the highway! Theres no way to fix it and we had to pull over on the side to switch profiles again to fix the seat. We called them and lucid has yet to call us back. This is a safety issue
I was driving on a residential road and the car signaled it had an error and the engine turned off immediately. I was left in the road and couldnât move. After an hour the electric died. No hazards. I was put in a very dangerous situation for me and passerbyâs.
I was driving on a residential road and the car signaled it had an error and the engine turned off immediately. I was left in the road and couldnât move. After an hour the electric died. No hazards. I was put in a very dangerous situation for me and passerbyâs.
I was driving on a residential road and the car signaled it had an error and the engine turned off immediately. I was left in the road and couldnât move. After an hour the electric died. No hazards. I was put in a very dangerous situation for me and passerbyâs.
Car lost power and shut down in the middle of the road. Very dangerous, almost got hit. I was able to get the car to the side of the road. The vehicle was not driveable. Call Lucid customer care and they towed the vehicle to the service center. No loaner was provided to me.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.