Total Complaints
11 filings
LINCOLN TOWN CAR · model year
11 NHTSA complaints, 6 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2011LINCOLNTOWN CAR carries 11 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 TOWN CAR is steering with 4 filings, followed by air bags (2) and tires (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2011 TOWN CAR. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
11 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 4 |
| AIR BAGS | 2 |
| TIRES | 1 |
| SERVICE BRAKES | 1 |
| SEAT BELTS | 1 |
| VEHICLE SPEED CONTROL | 1 |
| UNKNOWN OR OTHER | 1 |
STEERING
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXECUTIVE COACH IS RECALLING CERTAIN MODEL YEAR 2008-2011 LINCOLN TOWN CAR LIMOUSINES. THE FUEL RAIL SHIELD WAS LEFT OFF DURING MANUFACTURING. IN A FRONTAL IMPACT THE ENGINE COULD POTENTIALLY BEND OR RUPTURE FUEL LINES IF THE REPLACEMENT SHIELD IS NOT IN PLACE, CAUSING THOSE LINES TO LEAK FUEL.
STEERING:RACK AND PINION:PINION SHAFT
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermedia
I believe I have problem with the ,safety recall ,the vehicle experience a loss of steering, and I was almost crash my vehicle on the highway ,and also believe car was recalled but not fixed .
I believe I have problem with the ,safety recall ,the vehicle experience a loss of steering, and I was almost crash my vehicle on the highway ,and also believe car was recalled but not fixed .
I WAS DRIVING GOING OVER 50 PER MILE ON HWY , WHEN I TRY TO TAKE THE EXIT MY VEHICLE KEEP GOING STRAIGHT I CAN'T MOVE THE STEERING WHEEL , I WAS ALMOST GOING TO THE TREES THAN I STOP . AND I THINK THIS PART OF RECALL PLEASE CONTACT ME AT [XXX] THANK YOU . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED
Mileage: 92,000
THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED
Mileage: 92,000
THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED
Mileage: 92,000
STEERING BINDS DURING RIGHT AND LEFT TURNS. I HAVE TO MANUALLY RETURN THE WHEEL TO CENTER AFTER A TURN.
Mileage: 120,000
WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER. SEATBELT REMAINED IN LATCHED POSITION BUT DID NOT TIGHTEN. STANDING ON BRAKE VEHICLE DID NOT APPEAR TO SLOW. ... 10-12 SECONDS LATER MY VEHICLE WAS STRUCK AT THE DRIVER'S FRONT WHEEL AND FENDER BY A TRUCK TRAVELING APPROX. 50 MPH. NO AIRBAGS DEPLOYED. INJURIES TO PASSENGER. VEHICLE TOTALED. NOTE:LINCOLN CONTINENTAL DRIVER IS A PROFESSIONAL DRIVER WITH NO ACCIDENTS IN 34 YEARS. 1. STEERING DID NOT WORK, LEFT OR RIGHT. 2. ABS DID NOT ACTIVATE. 3. AIRBAGS DID NOT DEPLOY IN FIRST OR SECOND COLLISION. NO FRONT AIRBAG NO SIDE AIRBAG DEPLOYED. *TR
Mileage: 15,000
WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER. SEATBELT REMAINED IN LATCHED POSITION BUT DID NOT TIGHTEN. STANDING ON BRAKE VEHICLE DID NOT APPEAR TO SLOW. ... 10-12 SECONDS LATER MY VEHICLE WAS STRUCK AT THE DRIVER'S FRONT WHEEL AND FENDER BY A TRUCK TRAVELING APPROX. 50 MPH. NO AIRBAGS DEPLOYED. INJURIES TO PASSENGER. VEHICLE TOTALED. NOTE:LINCOLN CONTINENTAL DRIVER IS A PROFESSIONAL DRIVER WITH NO ACCIDENTS IN 34 YEARS. 1. STEERING DID NOT WORK, LEFT OR RIGHT. 2. ABS DID NOT ACTIVATE. 3. AIRBAGS DID NOT DEPLOY IN FIRST OR SECOND COLLISION. NO FRONT AIRBAG NO SIDE AIRBAG DEPLOYED. *TR
Mileage: 15,000
WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER. SEATBELT REMAINED IN LATCHED POSITION BUT DID NOT TIGHTEN. STANDING ON BRAKE VEHICLE DID NOT APPEAR TO SLOW. ... 10-12 SECONDS LATER MY VEHICLE WAS STRUCK AT THE DRIVER'S FRONT WHEEL AND FENDER BY A TRUCK TRAVELING APPROX. 50 MPH. NO AIRBAGS DEPLOYED. INJURIES TO PASSENGER. VEHICLE TOTALED. NOTE:LINCOLN CONTINENTAL DRIVER IS A PROFESSIONAL DRIVER WITH NO ACCIDENTS IN 34 YEARS. 1. STEERING DID NOT WORK, LEFT OR RIGHT. 2. ABS DID NOT ACTIVATE. 3. AIRBAGS DID NOT DEPLOY IN FIRST OR SECOND COLLISION. NO FRONT AIRBAG NO SIDE AIRBAG DEPLOYED. *TR
Mileage: 15,000
TL* THE CONTACT OWNS A 2011 LINCOLN TOWN CAR EQUIPPED WITH MICHELIN RADIAL XSE TIRES, SIZE P225/60/R17. THE CONTACT NOTICED THE TIRE WAS COMPLETELY FLAT WITH A 3 INCH GASH ON IT. THE CONTACT TOOK THE TIRE TO A DEALER WHO STATED THAT HE MUST HAVE HIT A POT HOLE IN ORDER FOR THE TIRE TO SUCH EXTENSIVE DAMAGE. THE TIRE WAS REPLACED BUT ANOTHER FAILURE RECURRED ON THE REAR DRIVERS SIDE TIRE. THE CONTACT STATED THAT THERE WAS ALSO A BLISTER ON THE TIRE. THE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 6,000. THE DOT NUMBER WAS UNAVAILABLE.
Mileage: 6,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.