Total Complaints
395 filings
LINCOLN TOWN CAR · model year
395 NHTSA complaints, 14 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997LINCOLNTOWN CAR carries 395 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 14 crashes, 6 fires, 14 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 TOWN CAR is engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe with 39 filings, followed by vehicle speed control (33) and suspension:front:control arm:lower ball joint (23). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 1997 TOWN CAR. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
395 filings
Crashes Reported
14 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE | 39 |
| VEHICLE SPEED CONTROL | 33 |
| SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | 23 |
| ENGINE AND ENGINE COOLING | 20 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS | 17 |
| FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM | 15 |
| SUSPENSION:FRONT | 14 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 12 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 11 |
| ENGINE AND ENGINE COOLING:ENGINE | 11 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 11 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 10 |
| EXTERIOR LIGHTING:HEADLIGHTS | 10 |
| SUSPENSION | 7 |
| STEERING | 7 |
This has happened to me 3 times in the past 3 months. While driving interstate highway at night and traveling 65 to 70 miles per hr., without any warning or symptoms, the headlights turn off. They then turn on and off a few times and then seem to correct themselves and stay on. This happens on trips after 1 hour or more. Has never occurred on shorter trips under 1 hour. Very dangerous and scary when it is so dark you can't see to pull over off the highway and also worried about vehicles approaching from behind not being able to see you in time. I replaced the headlight switch last week thinking that was the problem, but it happened again last night on my trip back from N.Y.
The contact owns a 1997 Lincoln Town Car. The contact stated while driving at 40 MPH, another vehicle crashed into the front passenger side of the vehicle. The vehicle that crashed into the contact was driving at approximately 55 MPH. The air bags failed to deploy. There were no injuries reported. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact had a second accident, and the air bags did not deploy during that incident. The dealer stated that the air bags could not be replaced because the vehicle was an older model, and the VIN was not under a recall. The manufacturer was not notified of the failure. The failure mileage was 154,000.
Mileage: 154,000
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY BECAME LOOSE AND THE CONTACT LOST CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING COLUMN FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
Mileage: 300,000
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BY THE DEALER HOWEVER, THE CONTACT STATED THAT HE REPAIRED THE VEHICLE INDEPENDENTLY WITH AFTERMARKET PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Mileage: 80,000
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 30 MPH, STEAM EMITTED FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED HOWEVER, THE CONTACT STATED THAT AN AFTER MARKET INTAKE MANIFOLD WAS REPLACED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
BRAKE LIGHTS WOULD NOT WORK. BULBS OK. REPLACING THE TURN SIGNAL SWITCH FIXED PROBLEM.
Mileage: 220,000
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD. THE CONTACT NOTICED THAT THERE WAS PREMATURE RUST AND CORROSION ON THE BRAKE LINES CAUSING THEM TO FRACTURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98I001000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 12/10/15*LJ *CN
Mileage: 44,000
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE TRAVELING AN UNKNOWN RATE OF SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT UPON FURTHER INSPECTION OF THE VEHICLE, IT WAS NOTICED THAT THE PLASTIC PIECE ASSOCIATED WITH THE INTAKE MANIFOLD FRACTURED. ALSO, THE CONTACT MENTIONED THAT THE TEMPERATURE READER AND ADDITIONAL COMPONENTS MAY HAVE BEEN DAMAGED DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V638000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Mileage: 98,000
MY 1997 LINCOLN TOWN CAR SIGNATURE SERIES CAUGHT FIRE WHILE PARKED IN THE GARAGE. THE CAR HAD NOT BEEN DRIVEN FOR APPROXIMATELY 48 HOURS PRIOR TO THE FIRE. ABOUT 02:00 HRS ON THE MORNING OF THE 29TH DECEMBER 2014 I WAS WAKENED BY A LOUD POPPING SOUND. WHEN I INVESTIGATED I FOUND MY GARAGE TOTALLY ENGULFED BY FIRE. IT TOOK THE FIRE DEPARTMENT OVER TWO HOURS TO EXTINGUISH THE FIRE; FOR IT HAD SPREAD TO THE OTHER VEHICLE PARKED IN THE GARAGE - 2013 JEEP MOAB AND TO ALL OF THE TOOLS AND MATERIALS STORED IN THE GARAGE. THE FIRE MARSHALL AND THE ARSON INVESTIGATOR STATED THAT THE IGNITION POINT FOR THE FIRE WAS UNDER THE HOOD IN THE LINCOLN, ON THE DRIVERS SIDE AND CLOSE TO THE FIRE WALL. IT RESULTED IN THE TOTAL LOSS OF BOTH CARS, THE GARAGE STRUCTURE AND ALL CONTENTS OF SAID STRUCTURE. *TR
Mileage: 189,000
BALL JOINT SEPARATED FROM CONTROL ARM CAUSING CONTROL ARM TO DROP TO THE GROUND. THE SAME AS YOUR RECALL98V322000 BUT CALLING LINCOLN THEY SAID THAT MY CAR WAS NOT PART OF THE RECALL. EVEN THOUGH IT DID EXACTLY WHAT THE RECALL SAID. *TR
Mileage: 113,000
I WAS TRAVELING AT 9:30 PM WHEN THE HEADLIGHTS WENT OUT FOR ABOUT 45 SECONDS AND THEN CAME BACK ON. TRAVELED ABOUT A MILE, WHEN THEY WENT OUT AGAIN, CAN ON, THEN STARTED RAPIDLY FLASHING. I PULLED OVER AND IT ABOUT A MINUTE BEFORE THEY RETURNED TO NORMAL. THIS HAPPENED THREE TIMES THAT NIGHT BEFORE I ARRIVED HOME. THESE HEADLIGHT PROBLEM HAS HAPPENED FIVE TIMES SINCE THE FIRST OCCURRENCE. I RARELY DRIVE AT NIGHT. ..UPDATED 06/26/14 *BF
Mileage: 57,400
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING FROM THE VEHICLE IN ADDITION TO THE BRAKE PEDAL FEELING ABNORMALLY LOOSE. THE CONTACT LATER INSPECTED THE VEHICLE AND DISCOVERED THAT THE BRAKE LINE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
BEGINNING ON A COLD MORNING THE STEERING FELT OFF, LIKE IT NEEDED MORE EFFORT TO TURN AT TIMES. THE STEERING ALSO FAILED TO RETURN TO CENTER ON ITS OWN, INDICATING A POSSIBLE SEIZED UP UNIVERSAL JOINT IN THE STEERING SHAFT. I REMOVED THE STEERING SHAFT AND FOUND THE UNIVERSAL JOINT SEIZED AND VERY DIFFICULT TO MOVE WHICH CAUSED MY DIFFICULT STEERING. THERE IS A RECALL FOR THIS SAME ISSUE ON NEWER TOWN CARS, WHY DOES THIS NOT COVER MINE? *TR
Mileage: 145,000
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT ENGINE COOLANT WAS LEAKING FROM THE INTAKE MANIFOLD, WHICH WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Mileage: 102,000
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A DEALER FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT ENGINE COOLANT WAS LEAKING FROM THE INTAKE MANIFOLD. THE TECHNICIAN STATED THAT THE INTAKE MANIFOLD WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Mileage: 88,000
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE HORN AND CRUISE CONTROL WERE INOPERATIVE. A LOCAL MECHANIC DIAGNOSED THAT THE HORN WOULD NEED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 60,000.
Mileage: 58,000
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE HORN AND CRUISE CONTROL WERE INOPERATIVE. A LOCAL MECHANIC DIAGNOSED THAT THE HORN WOULD NEED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 60,000.
Mileage: 58,000
SON WAS OPERATING THE VEHICLE. AS HE MADE A LEFT TURN, HE HEARD A LOUD CLUNKING SOUND AND THE RIGHT SIDE OF THE VEHICLE CRASHED TO THE GROUND. HAD THE CAR TOWED HOME AND SUBSEQUENTLY TOWED TO THE REPAIR SHOP THE NEXT DAY. WAS TOLD THAT THE LOWER RIGHT BALL JOINT HAD FAILED, SUBSEQUENTLY SNAPPING THE STABILIZER LINK. THIS HAPPENED IN AUGUST 2010. NOVEMBER 15, 2011, I WAS DRIVING HOME. STOPPED TO AIR UP MY RIGHT REAR TIRE. UPON RE-ENTERING THE VEHICLE AND BACKING OUT, THE RIGHT FRONT SIDE FELL TO THE GROUND. AGAIN, THE RIGHT FRONT LOWER BALL JOINT FAILED. THIS TIME, I HAD TO ALSO REPLACE THE RIGHT FRONT LOWER CONTROL ARM, RIGHT FRONT STABILIZER LINK, RIGHT FRONT SHOCK AND RIGHT FRONT BALL JOINT. THERE IS A SERIOUS PROBLEM WITH THE 1997 LINCOLN TOWNCAR'S FRONT END. WHEN THE MECHANIC WENT TO INSTALL THE RIGHT LOWER BALL JOINT (WHICH IS A PRESSED FIT) THE BALL JOINT WENT RIGHT IN BY HAND, WHICH INDICATED THAT THE RIGHT FRONT LOWER CONTROL ARM WAS FAULTY. I NOW HAVE A RATTLING SOUN
Mileage: 90,000
SON WAS OPERATING THE VEHICLE. AS HE MADE A LEFT TURN, HE HEARD A LOUD CLUNKING SOUND AND THE RIGHT SIDE OF THE VEHICLE CRASHED TO THE GROUND. HAD THE CAR TOWED HOME AND SUBSEQUENTLY TOWED TO THE REPAIR SHOP THE NEXT DAY. WAS TOLD THAT THE LOWER RIGHT BALL JOINT HAD FAILED, SUBSEQUENTLY SNAPPING THE STABILIZER LINK. THIS HAPPENED IN AUGUST 2010. NOVEMBER 15, 2011, I WAS DRIVING HOME. STOPPED TO AIR UP MY RIGHT REAR TIRE. UPON RE-ENTERING THE VEHICLE AND BACKING OUT, THE RIGHT FRONT SIDE FELL TO THE GROUND. AGAIN, THE RIGHT FRONT LOWER BALL JOINT FAILED. THIS TIME, I HAD TO ALSO REPLACE THE RIGHT FRONT LOWER CONTROL ARM, RIGHT FRONT STABILIZER LINK, RIGHT FRONT SHOCK AND RIGHT FRONT BALL JOINT. THERE IS A SERIOUS PROBLEM WITH THE 1997 LINCOLN TOWNCAR'S FRONT END. WHEN THE MECHANIC WENT TO INSTALL THE RIGHT LOWER BALL JOINT (WHICH IS A PRESSED FIT) THE BALL JOINT WENT RIGHT IN BY HAND, WHICH INDICATED THAT THE RIGHT FRONT LOWER CONTROL ARM WAS FAULTY. I NOW HAVE A RATTLING SOUN
Mileage: 90,000
THE OIL PAN RUSTED THROUGH AND CAUSED ALL THE OIL TO LEAK OUT ONTO THE GROUND. THE CRUISE CONTROL COMPUTER KEEPS CAUSING THE CAR TO TAKE OFF OR NOT EVEN WORK AT ALL WHEN U SET IT, WHEN THE CAR TAKES OFF AFTER SETTING IT THE GAS PEDDLE GOES ALL THE WAY TO THE FLOOR AND IT WILL NOT DEACTIVATE UNLESS YOU SHUT THE CAR OFF WHILE DRIVING. *TR
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.