2004 LINCOLN NAVIGATOR

119 complaints filed with NHTSA.

119
Complaints
4
Crashes
3
Fires
11
Injuries
1
Deaths

Complaints by Component

ComponentCount
SUSPENSION21
ELECTRICAL SYSTEM10
AIR BAGS10
STRUCTURE5
ENGINE AND ENGINE COOLING5
EXTERIOR LIGHTING5
STEERING4
SEATS4
EQUIPMENT3
VEHICLE SPEED CONTROL3
SUSPENSION:FRONT3
SEAT BELTS3
VISIBILITY/WIPER3
SEATS:FRONT ASSEMBLY:POWER ADJUST2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR2

Recent Complaints

20200711CrashVEHICLE SPEED CONTROL

THE VEHICLE ENGAGED IN INVOLUNTARY ACCELERATION (IN REVERSE) FROM STATIONARY POSITION RIGHT AFTER SHIFTING GEARS FROM PARKING 'P' TO REVERSE 'R' AND DISENGAGING THE PARKING BRAKE. THE BRAKES WERE BEING APPLIED DURING THIS GEAR CHANGE. THE CAR STARTED MOVING IN REVERSE AS SOON AS THE DRIVER LET OFF THE BRAKES. THE DRIVER THEN REAPPLIED THE BRAKES BUT THE VEHICLE ACCELERATED INSTEAD OF BREAKING. MORE PRESSURE WAS APPLIED TO THE BRAKES BUT THAT INCREASED THE SPEED INSTEAD OF REDUCING IT. THE VEHICL

Mileage: 32,961

20171218FatalSEATS

ON 12-3-17 GRANT COUNTY SHERIFF'S DEPARTMENT OFFICERS RESPONDED TO A CALL IN SWAYZEE, IN REFERENCE AN UNRESPONSIVE TODDLER. A 20 MONTH OLD WHO HAD FALLEN ASLEEP IN THE THIRD ROW OF A 2004 LINCOLN NAVIGATOR. THE PARENTS HAD GONE TO SWEETSER TO HELP A RELATIVE MOVE. UPON ARRIVING AT SWEETSER, THE MOTHER TOLD THE FATHER SHE WAS TAKING "THE BABY" OUT TO CHANGE HER DIAPER. THE FATHER TOOK THAT TO MEAN THEIR 20 MONTH OLD; HOWEVER THE MOTHER MEANT THE 8 MONTH OLD THAT SHE WAS BABYSITTING. THE FATHER DI

20151202AIR BAGS

VEHICLE WAS PARKED IN A PARKING LOT, DRIVER WAS TEXTING. STEERING WHEEL AIRBAG DEPLOYED FOR NO REASON. NO BUMPS, NO ACCIDENTS. UPON CHANGING AIRBAG, FOUND STEERING WHEEL AIRBAG WIRING HAD CHAFED AGAINST THE HORN MOUNT RING, AND GROUNDED OUT, CAUSING THE DEPLOYMENT.

20130829SUSPENSION

HI I OWN A 2004 LINCOLN NAVIGATOR FOR 6 MONTHS AFTER THE 3RD MONTH MY AIR SUSPENCION WENT OUT THE FRONT OF MY TRUCK IS SO LOW IT TOUCH THE TIRES WHEN I DRIVE THE TRUCK BOUNCE SO MUCH MY BACK AND HEAD HURTS I HATE TO DRIVE IT BUT IS THE ONLY CAR I HAVE AND NO MONEY TO FIX MY KIDS DONT LIKE TO DRIVE IN IT AND IM SCARE TO TAKE MY 7 MONTH OLD BABY ANY WERE BECAUSE I AM SCARED THAT SHE WILL GET HURT FROM ALL THE BOUNCING!!!! I SEEN OVER 10 NAVIGATOR WITH THE SAME PROBLEM LINCOLN NEED TO MAKE THIS A

Mileage: 118,000

20120727AIR BAGS

WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED. IN THE NEXT MOMENTS I REALIZED THE SIDE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE, A SMELL LIKE FIREWORKS BECAME IMMEDIATELY APPARENT, AND THE DRIVER'S SIDE SUN VISOR WAS DESTROYED AND HANGING DOWN DIRECTLY IN FRONT OF ME AT AN ANGLE. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND STAY IN MY LANE O

Mileage: 132,000

20120727SEAT BELTS

WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED. IN THE NEXT MOMENTS I REALIZED THE SIDE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE, A SMELL LIKE FIREWORKS BECAME IMMEDIATELY APPARENT, AND THE DRIVER'S SIDE SUN VISOR WAS DESTROYED AND HANGING DOWN DIRECTLY IN FRONT OF ME AT AN ANGLE. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND STAY IN MY LANE O

Mileage: 132,000

20120727EXTERIOR LIGHTING

WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED. IN THE NEXT MOMENTS I REALIZED THE SIDE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE, A SMELL LIKE FIREWORKS BECAME IMMEDIATELY APPARENT, AND THE DRIVER'S SIDE SUN VISOR WAS DESTROYED AND HANGING DOWN DIRECTLY IN FRONT OF ME AT AN ANGLE. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND STAY IN MY LANE O

Mileage: 132,000

20101029CrashSTEERING

TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE STEERING COLUMN LOCKED AND THEN THE STEERING WHEEL TURNED IN THE RIGHT POSITION WITHOUT WARNING. SUDDENLY, THERE WAS A LOSS OF STEERING CONTROL AND THE VEHICLE TRAVELED OVER A CURB UP AN EMBANKMENT. WHEN THE BRAKES WERE ENGAGED THE VEHICLE CAME TO A STOP. THE VEHICLE WAS DRIVEN FROM THE EMBANKMENT AND THE IDENTICAL FAILURE REOCURRED. THE VEHICLE WAS TAKEN TO A NEARBY INDEPENDENT MECHANIC FOR DIAGN

Mileage: 67,000

20100628FireSEATS

DRIVER POWER SEAT, PEDAL ADJUSTMENT AND MIRROR/FOLDING MIRRORS NOT WORKING DUE TO FAULTY WIRING. WIRING HARNESS MELTS DOWN TO FUSE BOX. UNABLE TO REPAIR WIRING BUT TO REPLACE COMPLETE WIRING SYSTEM TO FUSE BOX . *TR

20100628FireELECTRICAL SYSTEM

DRIVER POWER SEAT, PEDAL ADJUSTMENT AND MIRROR/FOLDING MIRRORS NOT WORKING DUE TO FAULTY WIRING. WIRING HARNESS MELTS DOWN TO FUSE BOX. UNABLE TO REPAIR WIRING BUT TO REPLACE COMPLETE WIRING SYSTEM TO FUSE BOX . *TR

20050503FireELECTRICAL SYSTEM

2004 FORD NAVIGATOR CAUGHT ON FIRE WHILE PARKED IN THE CARPORT.*MR PRIOR TO THE FIRE THE CONSUMER READ AND ARTICLE ABOUT FIRE OCCURRING IN LINCOLN NAVIGATOR DUE TO FAULTY CRUISE CONTROL SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONSUMER HE HAD NOTHING TO WORRY ABOUT. TWO WEEK LATER THE CONSUMER'S HOME AND VEHICLE WERE DESTROY BY A FIRE WHICH STARTED IN THE VEHICLE. *NM

Mileage: 9,003

20041210CrashAIR BAGS

CAR INVOLVED IN HIGH SPEED CRASH WITH STATIONARY OBJECT PASSENGER AIR BAG DEPLOYED DRIVERS AIR BAG DID NOT 2004 LINCOLN NAVIGATOR REPAIRS EXCEED 24000.00 INCLUDING FRAME WAS A DIRECT HIT DEAD CENTER OF VEHICLE BOTH AIR BAGS SHOULD HAVE GONE OFF. *AK

20040730CrashAIR BAGS:FRONTAL

WHILE DRIVING AT 45-50 MPH VEHICLE HYDROPLANED AND CRASHED DIRECTLY INTO A BRICK WALL. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DEALER WAS NOTIFIED. *AK

Mileage: 23,000