LINCOLN NAUTILUS · model year

2024 LINCOLN NAUTILUS

20 NHTSA complaints, 4 crash reports, and 7 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2024LINCOLNNAUTILUS carries 20 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 NAUTILUS is unknown or other with 3 filings, followed by electrical system (2) and service brakes (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 1 investigation file overlapping the 2024 NAUTILUS, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

20
Complaints
4
Crashes
0
Fires
1
Injuries
0
Deaths

Total Complaints

20 filings

Crashes Reported

4 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
UNKNOWN OR OTHER3
ELECTRICAL SYSTEM2
SERVICE BRAKES2
POWER TRAIN1
FUEL/PROPULSION SYSTEM1
VEHICLE SPEED CONTROL1
VEHICLE SPEED CONTROL:CRUISE CONTROL1
VISIBILITY:WINDSHIELD1
VISIBILITY1
VISIBILITY:REARVIEW MIRRORS/DEVICES1
SERVICE BRAKES, HYDRAULIC1
BACK OVER PREVENTION1
ENGINE1
STRUCTURE:BODY1
ENGINE AND ENGINE COOLING1

Recalls (7)

25V33700023/05/2025

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) num

24V95300020/12/2024

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the r

26V16500019/03/2026

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may unexpectedly reset, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) featur

25V34300013/06/2025

ELECTRICAL SYSTEM

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is pa

25V23700011/04/2025

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles previously repaired incorrectly under recall number 24V-597. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these v

24V59700009/08/2024

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Moto

25V51800008/08/2025

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles that were repaired incorrectly under recall 24V953. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal

Recent Complaints

20260217CrashAIR BAGS

I am reporting a serious vehicle safety concern involving my company-leased 2024 Lincoln Nautilus Black Label. The vehicle was damaged while in the custody of the dealership (Tasca Lincoln). The damage was not minor cosmetic damage and involved replacement of a door assembly. The dealership returned the vehicle to me after repair in approximately two (2) days, but I was provided no safety documentation at all, including no written proof of what parts were installed, no proof whether the replacement door was new or used, and no documentation confirming that the vehicle was restored to factory safety standards. This vehicle contains advanced safety systems integrated into the doors and surrounding structure, including side airbags, crash sensors, wiring harnesses, blind spot monitoring, and other electronic safety systems. I requested documentation confirming that these safety systems were properly inspected, calibrated, and functioning correctly after the repair, but I was provided noth

20260217CrashELECTRICAL SYSTEM

I am reporting a serious vehicle safety concern involving my company-leased 2024 Lincoln Nautilus Black Label. The vehicle was damaged while in the custody of the dealership (Tasca Lincoln). The damage was not minor cosmetic damage and involved replacement of a door assembly. The dealership returned the vehicle to me after repair in approximately two (2) days, but I was provided no safety documentation at all, including no written proof of what parts were installed, no proof whether the replacement door was new or used, and no documentation confirming that the vehicle was restored to factory safety standards. This vehicle contains advanced safety systems integrated into the doors and surrounding structure, including side airbags, crash sensors, wiring harnesses, blind spot monitoring, and other electronic safety systems. I requested documentation confirming that these safety systems were properly inspected, calibrated, and functioning correctly after the repair, but I was provided noth

20260217CrashUNKNOWN OR OTHER

I am reporting a serious vehicle safety concern involving my company-leased 2024 Lincoln Nautilus Black Label. The vehicle was damaged while in the custody of the dealership (Tasca Lincoln). The damage was not minor cosmetic damage and involved replacement of a door assembly. The dealership returned the vehicle to me after repair in approximately two (2) days, but I was provided no safety documentation at all, including no written proof of what parts were installed, no proof whether the replacement door was new or used, and no documentation confirming that the vehicle was restored to factory safety standards. This vehicle contains advanced safety systems integrated into the doors and surrounding structure, including side airbags, crash sensors, wiring harnesses, blind spot monitoring, and other electronic safety systems. I requested documentation confirming that these safety systems were properly inspected, calibrated, and functioning correctly after the repair, but I was provided noth

20251119ENGINE AND ENGINE COOLING

See attached document for complaint.

20251008STRUCTURE:BODY

The back rear seat WINDOW on the left-hand side spontaneously exploded while driving around 60 mph on the highway on the morning (10:30 AM ET) of October 7, 2025. All of the pieces blew into the car. There was a loud boom when the window imploded. Had this happened on the driver's window, I would have wrecked. As loud as the window explosion was, I felt as though my ear drums busted. I had to get off the highway as soon as safely possible and pulled into a parking lot to check the damage. That's when I took these pictures. I took it to the Lincoln Dealer directly. There were no warning lights or other noises before the window exploded. There were no cars directly near me.

20250720SERVICE BRAKES

12/21/24 Took delivery of vehicle 03/17/25 Called Lincoln to schedule service after brakes began grinding. 03/19/25 Took vehicle in for service - Brake rotors began grinding shortly after purchase. Such grinding causes anxiety about safety of the vehicle on the road. Took vehicle back to dealership where they validated the issue. They replaced the rotors. Grinding began again, but more intense. 04/14/25 Took vehicle back again and was informed new improved parts were on order for availability in Q3 2025. 07/17/25 Called Plaza Lincoln checking status of new parts. Informed they are still waiting. Lincoln bulletin SSM 53329 states condition does not affect vehicle durability.

20250630ENGINE

The contact owns a 2024 Lincoln Nautilus. The contact stated while driving 75 MPH, the vehicle began shaking violently with the check engine warning light illuminated and the vehicle stalled. The vehicle was steered off the road and restarted; however, there were several unknown warning lights illuminated. The contact’s husband test drove the vehicle and the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed that the engine had sucked in the spark plugs and caused internal damages, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.

Mileage: 48,000

20250529BACK OVER PREVENTION

The contact owns a 2024 Lincoln Nautilus. The contact stated while driving at an undisclosed speed, the infotainment system screen displayed a distorted or black image. The contact stated that while reversing the rearview camera image was distorted or black. The contact stated that the failure caused the vehicle to strike a landscape trailer while reversing. The contact stated that the failure had been recurring intermittently. The contact received notification of a system fault on the Mobile App. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The dealer referred the contact to the insurance company to cover the repair of damages to the vehicle. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V337000 (Back Over Prevention), which the contact related to the failure; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure.

Mileage: 10,000

20250328SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 Lincoln Nautilus. The contact stated that there was an abnormal grinding sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. In addition, the contact stated that the vehicle was sliding with the brake pedal depressed to the floorboard. The vehicle was taken to the dealer on several occasions, and the front brake pads and brake rotors were replaced; however, the failure persisted. The contact was also informed by the dealer that there was no fix for the issue. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 50.

Mileage: 50

20250317VISIBILITY:WINDSHIELD

See attached document for complaint.

20250317VISIBILITY

See attached document for complaint.

20250317VISIBILITY:REARVIEW MIRRORS/DEVICES

See attached document for complaint.

20250304UNKNOWN OR OTHER

The issue is with blue tooth phone calls. There is always excessive static while driving for the other person on the phone to the point were is is extremely difficult if not impossible to have any sort of conversation. Inside the vehicle it sounds clear, its the person on the other end that's having this issue and its consistent . All phone types are having this issue. I purchased this car brand new for my wife 10/24 and to not have a standard feature like blue tooth calling not working is unacceptable . In my opinion not being able to utilize hands free calling is a safety issue. It's been to the service dept. at the dealership twice and they can't fix it.

20250203VEHICLE SPEED CONTROL

The contact owns a 2024 Lincoln Nautilus. The contact stated while driving at 20 MPH, the vehicle unintendedly accelerated, and the cruise control activated independently. The contact depressed the brake pedal and the cruise control was deactivated. The Lane Departure warning light was illuminated, while the feature was turned off. The vehicle was driven to the dealer where it was diagnosed with memory seat, memory for the mirrors, and memory failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 13,300.

Mileage: 13,300

20250203VEHICLE SPEED CONTROL:CRUISE CONTROL

The contact owns a 2024 Lincoln Nautilus. The contact stated while driving at 20 MPH, the vehicle unintendedly accelerated, and the cruise control activated independently. The contact depressed the brake pedal and the cruise control was deactivated. The Lane Departure warning light was illuminated, while the feature was turned off. The vehicle was driven to the dealer where it was diagnosed with memory seat, memory for the mirrors, and memory failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 13,300.

Mileage: 13,300

20241024CrashUNKNOWN OR OTHER

More than once while driving, the 48inch dashboard screen and the center touch screen, and power steering and the majority of electrical components would cease to work at all once and without warning. Essentially, the car goes "dark" like a computer that had its power cord pulled from the wall. Twice I had to come to a stop, with minimal ability to steer (no power). Eventually, after about 60 to 90 seconds, the screens rebooted slowly and regular functionality was restored after about another 60 to 90 seconds. This is not the same screen sequence as when you enter your car. Service at the dealership told me there are "various software issues with this new technology, as well as suspension, battery and severe electrical issues, many of which are posted recalls, and others are recalls pending or they have paused fixing until they can deliver new fixes, since previous fixes failed". I took my 24 Nautilus (ICE not hybrid) in for recalls on the suspension and it "going dark" while drivi

20240815SERVICE BRAKES

The Brake Pedal arm sticks out further than the brake pedal causing you press on the bar before the brake pedal or causing you to miss the brake pedal all together.

20240503POWER TRAIN

On the way home from the dealer the vehicle powered down on its own and then shut off in the middle of the road. Luckily we were able to coast into the median without incident. The vehicle started back up and we garaged it until the dealer came the next day to retrieve it. The vehicle remains at the dealer with this unresolved issue, now going on ten days. They do not appear to know what caused the problem, but vehicles shutting down in the middle of the street ( or worse yet, an expressway filled with rush hour traffic) create an obvious dangerous situation. Please also note that I have been advised that we are not the only people experiencing the same problem with this vehicle. If that is the case, I cannot fathom why we were allowed to put this vehicle on the road. Someone is going to get hurt or worse if this problem continues unabated.

20240503FUEL/PROPULSION SYSTEM

On the way home from the dealer the vehicle powered down on its own and then shut off in the middle of the road. Luckily we were able to coast into the median without incident. The vehicle started back up and we garaged it until the dealer came the next day to retrieve it. The vehicle remains at the dealer with this unresolved issue, now going on ten days. They do not appear to know what caused the problem, but vehicles shutting down in the middle of the street ( or worse yet, an expressway filled with rush hour traffic) create an obvious dangerous situation. Please also note that I have been advised that we are not the only people experiencing the same problem with this vehicle. If that is the case, I cannot fathom why we were allowed to put this vehicle on the road. Someone is going to get hurt or worse if this problem continues unabated.

20240503ELECTRICAL SYSTEM

On the way home from the dealer the vehicle powered down on its own and then shut off in the middle of the road. Luckily we were able to coast into the median without incident. The vehicle started back up and we garaged it until the dealer came the next day to retrieve it. The vehicle remains at the dealer with this unresolved issue, now going on ten days. They do not appear to know what caused the problem, but vehicles shutting down in the middle of the street ( or worse yet, an expressway filled with rush hour traffic) create an obvious dangerous situation. Please also note that I have been advised that we are not the only people experiencing the same problem with this vehicle. If that is the case, I cannot fathom why we were allowed to put this vehicle on the road. Someone is going to get hurt or worse if this problem continues unabated.

Compare 2024LINCOLNNAUTILUS to Similar Vehicles

NHTSA Investigations 1 Open

Frequently Asked Questions

How many complaints does the 2024 LINCOLN NAUTILUS have?
The 2024 LINCOLN NAUTILUS has 20 NHTSA complaints, 4 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What is the safety rating for the 2024 LINCOLN NAUTILUS?
The 2024 LINCOLN NAUTILUS received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2024 LINCOLN NAUTILUS?
Yes, the 2024 LINCOLN NAUTILUS has 7 recall(s). The most common affected component is ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 LINCOLN NAUTILUS?
The most-complained component for the 2024 LINCOLN NAUTILUS is UNKNOWN OR OTHER with 3 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and SERVICE BRAKES.
Is the 2024 LINCOLN NAUTILUS safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 LINCOLN NAUTILUS has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.