Total Complaints
143 filings
LINCOLN MKZ · model year
143 NHTSA complaints, 9 crash reports, and 13 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2013LINCOLNMKZ carries 143 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 9 crashes, 3 fires, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 4/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 MKZ is electrical system with 17 filings, followed by steering (16) and power train (14). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 13 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 15 investigation files overlapping the 2013 MKZ, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
143 filings
Crashes Reported
9 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 17 |
| STEERING | 16 |
| POWER TRAIN | 14 |
| SEAT BELTS | 12 |
| STRUCTURE:BODY | 10 |
| ENGINE | 10 |
| UNKNOWN OR OTHER | 8 |
| WHEELS | 7 |
| FUEL/PROPULSION SYSTEM | 6 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 5 |
| SEATS | 4 |
| AIR BAGS | 3 |
| SERVICE BRAKES | 3 |
| LATCHES/LOCKS/LINKAGES | 3 |
| VEHICLE SPEED CONTROL | 2 |
ELECTRICAL SYSTEM
Ford is recalling certain model year 2013 Lincoln MKZ vehicles manufactured April 25, 2012, through March 15, 2013 and equipped with an engine block heater. During use, the engine block heater cords may be bent and in certain temperatures, the wire insulation may crack, exposing the electrical wire
FUEL SYSTEM, GASOLINE
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Min
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, D
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, i
AIR BAGS
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ
POWER TRAIN:AUTOMATIC TRANSMISSION
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Lincoln MKZ Hybrid vehicles manufactured April 26, 2012, through September 24, 2013. Due to a manufacturing error, the transmission range sensor may not function properly allowing the affected vehicles to be shifted out of the Park
EXTERIOR LIGHTING:HEADLIGHTS
Ford Motor Company (Ford) is recalling certain Replacement Headlamps, part number DP5Z-13008-T and DP5Z-13008-V, sold for use with 2013-2016 Lincoln MKZ vehicles. The headlamps may have an improper beam pattern and incorrect horizontal adjustment, the side markers may not illuminate and DOT marking
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, For
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643
SEAT BELTS:FRONT
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensione
SEATS:FRONT ASSEMBLY:RECLINER
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from Ju
I was slowing down to take a turn and I see an error message saying âpower steering assist failureâ. And steering went stiff..
Video camera in the back is almost unusable at times, get loss of vision completely or it's flipped image and distorted. Don't know if this counts but I had a issue where key batteries where fine and the car did not want to unlock or start. Also last winter the door would not unlock and if forced would not close.
the driver side mirror blind spot stopped working and all most hit a vehicle coming up alongside of me. Yes it is available No in October
the driver side mirror blind spot stopped working and all most hit a vehicle coming up alongside of me. Yes it is available No in October
The contact owned a 2013 Lincoln MKZ. The contact stated that while adjusting the driver's side motorized seat, the contact felt an electric shock through her left hand, prompting the contact to cease the action and immediately turn off the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined there was short in the motorized seat. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2013 Lincoln MKZ. The contact stated that while reversing, the back-over prevention camera screen turned off and turned on independently. Additionally, there was a message to contact the dealer displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Mileage: 70,000
The contact owns a 2013 Lincoln MKZ. The contact stated that the back-over prevention camera was inoperable. The contact stated that occasionally the screen was distorted or blank. The message that the camera was unavailable was displayed. There were no warning lights illuminated. The local dealer was contacted and confirmed that there was no recall or warranty coverage on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.
Mileage: 82,000
The contact owns a 2013 Lincoln MKZ. The contact stated that on several occasions while exiting the vehicle, the contact observed an abnormally strong fuel odor outside the vehicle. The vehicle was taken to an independent mechanic; however, the failure was not able to be replicated; however, the gas cap was replaced. The contact stated that the failure persisted. The contact believed that the failure was related to NHTSA Campaign Number: 13V227000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was unavailable.
The contact owns a 2013 Lincoln MKZ. The contact stated while driving at various speeds, the steering was vibrating and jiggling. The contact stated that the steering wheel was loosened near the gear housing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 63,800.
Mileage: 63,800
Catalytic converter, reduced engine power and toxic fumes. I had it inspected and would cost me $1200, I purchased the vehicle from dealership and was not made aware of the recalls and customer satisfaction program that would have covered the catalytic converter under campaign #20m01. When I became aware of the program it was too late by a couple of months, there was no prior symptoms prior to the failure, I became aware of the problem December 2023 due to warning light (check engine). This has became an inconvenience and a headache especially knowing the problem could have been avoided if I received the "letter" regarding customer satisfaction program but I never did.
Car (93,000 miles) was operating fine, no check engine nor any other lights. I go into pharmacy come back out get in car to shift gears into drive and I notice the brake pedal sink to floor. As I am driving I notice that when braking it continues to take a longer distance to stop (brake light comes on). I recently had a spinal fusion so my safety and others was put into jeopardy. There was no waring of potential problems and I regularly have the car maintenance with no indication of needing any work done. I noticed all brake fluid was gone so I refilled hoping for the best but the fluid leaked out of the front passenger side brake line causing the fluid to be sprayed everywhere. Since, the problem happened so suddenly I checked for any brake problems concerning my vehicle type and I found that it has a recall for this problem. This has been an inconvenience due to being my only source of transportation, I need to get my meds, recovering from back surgery, now this!
Power steering fault, Hard to steering.
Power steering fault, Hard to steering.
When turn and more specifically u-turns or sharp turns, the steering is very hard. I noticed that there was a recall on power steering for the Lincoln MKZ 2013 for cars registered in Iowa. However, Lincoln is saying that my car is not covered.
The power steering suddenly stopped working as I was on the highway and couldnât control my car without warning. It started working momentarily and then stopped again. Itâs been over 24 hours. The fuses were checked. At the same time that the steering went out two messages appeared. âLane keeping sys malfunctionâ and âsteering loss stop safetyâ. It is available for inspection currently.
The power steering suddenly stopped working as I was on the highway and couldnât control my car without warning. It started working momentarily and then stopped again. Itâs been over 24 hours. The fuses were checked. At the same time that the steering went out two messages appeared. âLane keeping sys malfunctionâ and âsteering loss stop safetyâ. It is available for inspection currently.
The power steering suddenly stopped working as I was on the highway and couldnât control my car without warning. It started working momentarily and then stopped again. Itâs been over 24 hours. The fuses were checked. At the same time that the steering went out two messages appeared. âLane keeping sys malfunctionâ and âsteering loss stop safetyâ. It is available for inspection currently.
The contact owns a 2013 Lincoln MKZ. The contact stated while starting the vehicle and driving at various speeds, there was a loud beeping sound as if the doors were unlocked or opened. There were no warning lights or error messages displayed. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.
Mileage: 160,000
Took car in for an oil change and tire rotation. The dealer did the oil change but could not do the tire rotation because the lug nuts needed to be replaced.
Took car in for an oil change and tire rotation. The dealer did the oil change but could not do the tire rotation because the lug nuts needed to be replaced.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.