2011 LINCOLN MKZ

180 complaints filed with NHTSA.

180
Complaints
23
Crashes
8
Fires
10
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
3/5
Front Crash
4/5
Side Crash
5/5
Rollover

Complaints by Component

ComponentCount
AIR BAGS66
SERVICE BRAKES20
STEERING18
ENGINE10
STRUCTURE:BODY9
UNKNOWN OR OTHER8
VEHICLE SPEED CONTROL7
ELECTRICAL SYSTEM7
POWER TRAIN3
EXTERIOR LIGHTING3
ELECTRONIC STABILITY CONTROL (ESC)3
SEATS2
TIRES:SIDEWALL2
LATCHES/LOCKS/LINKAGES:DOORS:LATCH2
TIRES2

Recalls (7)

16V38400031/05/2016

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever register

14E02800029/05/2014

EQUIPMENT

Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats ma

21E01300016/02/2021

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also i

21V15800010/03/2021

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to

19V00100007/01/2019

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Vi

15V34000002/06/2015

STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford

18V77500001/11/2018

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket tha

Recent Complaints

20250814FireELECTRICAL SYSTEM

The contact owns a 2011 Lincoln MKZ. The contact's spouse stated that while the vehicle was parked, the contact's spouse started the vehicle and noticed flames coming from the interior seal of the driver's door, located by the rocker panel. The contact's spouse stated that the flames were not severe. The contact’s spouse was able to extinguish the fire. The contact stated that after inspecting the vehicle, the contact noticed moisture leaking into the rocker panel wiring. The vehicle was taken

Mileage: 100,000

20250814FireSTRUCTURE:FRAME AND MEMBERS

The contact owns a 2011 Lincoln MKZ. The contact's spouse stated that while the vehicle was parked, the contact's spouse started the vehicle and noticed flames coming from the interior seal of the driver's door, located by the rocker panel. The contact's spouse stated that the flames were not severe. The contact’s spouse was able to extinguish the fire. The contact stated that after inspecting the vehicle, the contact noticed moisture leaking into the rocker panel wiring. The vehicle was taken

Mileage: 100,000

20210210CrashAIR BAGS

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED WHILE MAKING A TURN FROM A STOP SIGN, THE STEERING WHEEL BECAME HARD TO MANEUVER. AS A RESULT, THE VEHICLE WAS HIT ON THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INJURING HIS GIRLFRIEND. HIS GIRLFRIEND SUSTAINED CUTS TO THE STOMACH AS THE CONTACT STATED IT SEEMED THAT METAL SHRAPNEL HAD DEPLOYED FROM THE AIR BAG. THE PASSENGER IN THE REAR MIDDLE ALSO SUSTAINED INJ

Mileage: 120,000

20210210CrashSTEERING

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT STATED WHILE MAKING A TURN FROM A STOP SIGN, THE STEERING WHEEL BECAME HARD TO MANEUVER. AS A RESULT, THE VEHICLE WAS HIT ON THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INJURING HIS GIRLFRIEND. HIS GIRLFRIEND SUSTAINED CUTS TO THE STOMACH AS THE CONTACT STATED IT SEEMED THAT METAL SHRAPNEL HAD DEPLOYED FROM THE AIR BAG. THE PASSENGER IN THE REAR MIDDLE ALSO SUSTAINED INJ

Mileage: 120,000

20191125CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE THE CONTACT'S WIFE WAS DRIVING AND ATTEMPTING TO APPLY THE BRAKES, THE BRAKE PEDAL LOWERED SLOWLY. THE CONTACT STATED THAT HIS WIFE STRUCK A FLOWER POT ON A NEARBY LAWN AND HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPAIRED THE MASTER CYLINDER, BUT THE FAILURE RECURRED. THE CO

Mileage: 40,000

20190212CrashPOWER TRAIN

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, WHEN THE BRAKE AND THE ACCELERATOR PEDAL WAS DEPRESSED AT THE SAME TIME, THE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO JACK DEMMER LINCOLN (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE THE CONTACT WAS INFORME

Mileage: 28,273

20190212CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, WHEN THE BRAKE AND THE ACCELERATOR PEDAL WAS DEPRESSED AT THE SAME TIME, THE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO JACK DEMMER LINCOLN (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE THE CONTACT WAS INFORME

Mileage: 28,273

20190212CrashAIR BAGS

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, WHEN THE BRAKE AND THE ACCELERATOR PEDAL WAS DEPRESSED AT THE SAME TIME, THE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO JACK DEMMER LINCOLN (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE THE CONTACT WAS INFORME

Mileage: 28,273

20190212CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, WHEN THE BRAKE AND THE ACCELERATOR PEDAL WAS DEPRESSED AT THE SAME TIME, THE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO JACK DEMMER LINCOLN (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE THE CONTACT WAS INFORME

Mileage: 28,273

20171010FireSTRUCTURE:BODY

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE THE DRIVER WAS ATTEMPTING TO OPEN THE FRONT DRIVER'S DOOR, THERE WERE FLAMES ON THE DOOR PANEL. THE DRIVER EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

20171010FireSTRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE THE DRIVER WAS ATTEMPTING TO OPEN THE FRONT DRIVER'S DOOR, THERE WERE FLAMES ON THE DOOR PANEL. THE DRIVER EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

20171010FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE THE DRIVER WAS ATTEMPTING TO OPEN THE FRONT DRIVER'S DOOR, THERE WERE FLAMES ON THE DOOR PANEL. THE DRIVER EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

20170822CrashAIR BAGS

TL* THE CONTACT OWNED A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING ABOUT 10 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A HOUSE. THERE WAS NO WARNING INDICATOR. ONLY THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER WAS CONTACTED AT: HOLMAN FORD/LINCOLN/MERCURY, ROUTE 38 WEST, MAPLE SHADE, NJ, WHERE IT WAS STATED THAT THE FAILURE WAS NOT A K

Mileage: 37,000

20170822CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNED A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING ABOUT 10 MPH, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO A HOUSE. THERE WAS NO WARNING INDICATOR. ONLY THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER WAS CONTACTED AT: HOLMAN FORD/LINCOLN/MERCURY, ROUTE 38 WEST, MAPLE SHADE, NJ, WHERE IT WAS STATED THAT THE FAILURE WAS NOT A K

Mileage: 37,000

20150518CrashFireAIR BAGS

NOT INSPECTED NO PAPERWORK AVAILABLE FOR VEHICLE

20150518CrashFireSTRUCTURE:BODY

NOT INSPECTED NO PAPERWORK AVAILABLE FOR VEHICLE

20150518CrashFireELECTRICAL SYSTEM

NOT INSPECTED NO PAPERWORK AVAILABLE FOR VEHICLE

20150516CrashSTRUCTURE:BODY

DATE: MAY 16TH 2015 ROAD RUNNER AUTO SALES, INC ADDRESS OF BUSINESS : 24560 EUREKA RD , TAYLOR , MI 48180 PHONE : 734-947-4667 SALESMAN KNOWN BY TAZ(MOTAZ) I AM PROVIDING YOU WITH A WRITTEN COMPLAINT AND EXPLANATION OF BUSINESS/VEHICLE SALE AND PURCHASE.A LEMON AUTO. THE VEHICLE WAS ADVERTISED ONLINE FROM ROAD RUNNER AUTO SALES AND A LISTING PRICE FOR $11,595 IT WAS SOLD TO ME FOR 12,999 PLUS TAXES TOTALING $14,000 I PUT A DOWN PAYMENT OF $4000.00 AND I AM FINANCING THE REST FOR THE R

Mileage: 20,000

20150322CrashSTEERING

FALSE ADVERTISING . MISLEADING AND FALSE INFORMATION ON VEHICLE PURCHASE BAIT AND SWITCH . AUTO FRAUD DEALER ROAD RUNNER AUTO SALES INC 24560 TAYLOR MICHIGAN 48180 SALES MANAGER [XXX] SCAMMERS SALVAGED VEHICLES NOT DISCLOSED AT TIME OF PURCHASE AND FALSE INFORMATION OR DOCUMENT STATING THAT CAR IS FREE OF DAMAGES . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 19,201

20150322CrashUNKNOWN OR OTHER

FALSE ADVERTISING . MISLEADING AND FALSE INFORMATION ON VEHICLE PURCHASE BAIT AND SWITCH . AUTO FRAUD DEALER ROAD RUNNER AUTO SALES INC 24560 TAYLOR MICHIGAN 48180 SALES MANAGER [XXX] SCAMMERS SALVAGED VEHICLES NOT DISCLOSED AT TIME OF PURCHASE AND FALSE INFORMATION OR DOCUMENT STATING THAT CAR IS FREE OF DAMAGES . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 19,201