Total Complaints
7 filings
LINCOLN CONTINENTAL · model year
7 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2020LINCOLNCONTINENTAL carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 CONTINENTAL is unknown or other with 2 filings, followed by back over prevention (2) and electrical system:wiring: rear compartment/trunk (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2020 CONTINENTAL. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
7 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 2 |
| BACK OVER PREVENTION | 2 |
| ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK | 1 |
| SERVICE BRAKES | 1 |
| LATCHES/LOCKS/LINKAGES | 1 |
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.
Passenger Door Latch sensor failure. Door Latches were under recall 2017 to 2019 Lincoln Continental sedans built from Nov. 30, 2015, through Nov. 14, 2018, at Ford's Flat Rock assembly plant in Michigan to include 2020 manufactured in Flat Rock. My car was manufactured in Flat Rock, MI
The contact owns a 2020 Lincoln Continental. The contact stated that while the vehicle was parked, the front driverâs side door would not open from the inside. In addition, the rear passengerâs side door would not open from the outside. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
Mileage: 93,000
The contact owns a 2020 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 Lincoln Continental. The contact stated that while shifted into reverse, the rear-view camera became foggy. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The contact then received notification of the NHTSA Campaign Number 22V644000 (Back Over Prevention) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 19,000. VIN tool confirms parts not available.
Mileage: 19,000
UNEXPLAINED CRACK IN WINDSHIELD. CRACK APPEARED WITHOUT ANY EXTERNAL OBJECT STRIKING THE WINDSHIELD. TEMPERATURE WAS IN THE 70S AND NOT FREEZING TEMPERATURES ALL YEAR (LIVING IN FRESNO CA). NOT SURE WHEN IT HAPPENED, BUT I NOTICED IT WHEN THE CAR WAS PARKED AFTER DRIVING ABOUT 7 MILES.
Mileage: 5,000
ON MY 2020 LINCOLN CONTINENTAL THE BRAKE PEDAL IS ABOUT ONE INCH HIGHER THEN THE GAS PEDAL. ON MOST CARS THE BRAKE AND GAS PEDALS ARE EVEN IN HEIGHT. ON THIS CAR WHEN I MOVE MY FOOT TO STOP THE CAR I MUST LIFT MY FOOT. A FEW TIMES THE SIDE OF MY FOOT HAS HIT THE BRAKE PEDAL CAUSING A MOMENTARY DELAY IN STOPPING.
Mileage: 200
TL* THE CONTACT LEASED A 2020 LINCOLN CONTINENTAL. THE CONTACT STATED THAT WHILE OPENING THE TRUNK FROM THE DASHBOARD AND UNLOADING GROCERIES FROM THE TRUNK, THE TRUNK LID INDEPENDENTLY CLOSED STICKING HIS HEAD. THE CONTACT MENTIONED THAT THERE WAS NO CHIME AND THAT THE TRUNK WAS HEAVY. THE CONTACT SUSTAINED HEAD AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT CALLED PALM SPRINGS MOTORS LOCATED AT 69-200 CA-111, CATHEDRAL CITY, CA 92234, AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT DUE TO HIM HAVING THE KEY FOB IN HIS POCKET, THE COMPUTER UNDERNEATH THE BUMPER WAS ACTIVATED CAUSING THE TRUNK TO CLOSE OR THAT THE KEY FOB MIGHT BE DEFECTIVE. THE DEALER REFUSED TO BUY BACK THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160.
Mileage: 160
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.