2019 LINCOLN CONTINENTAL

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2017-2019 Lincoln Continental vehicles. The door latch pawl motors may not function properly, possibly resulting in a door latch not fully engaging.

My 2019 door is not latching. I see that a recall was issued but my vehicle was not included

This vehicle has been repeatedly getting a "Door Fault Service Required" alert on the dashboard. I have even had the burglar alarm (horn honking and lights flashing) go off for no reason in my garage with my garage door shut. This is the exact problem that was covered with safety recall 19S03. For some reason, my vehicle was not included as part of this recall, even though it was built at the Flat Rock Assembly Plant where the other problematic vehicles came from. The build dates that were included in the recall were from November 30, 2015 through November 14, 2018. My vehicle was apparently outside of this range, but the problem continues. The cutoff date ranges for this recall was obviously too narrow because the problem persists. Now, because the applicable range was too narrow, I am left to have to pay for a factory mistake. Please expand the affected dates on recall 19S03. This is an issue that poses an imminent threat to the safety of this vehicle because the door latch is interm

The contact owns a 2019 Lincoln Continental. The contact stated that while the vehicle parked and occupied, while attempting to close the driver’s side door, the door failed to latch as intended. The contact stated that the failure had occurred on several occasions. The vehicle was not taken to the dealer nor an independent mechanic to be diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V077000 (LATCHES/LOCKS/LINKAGES); however, the VIN was not included in the recall. The manufacturer was notified of the failure and offered to assist with the cost for the repair. The approximate failure mileage was 29,000.

Mileage: 29,000

The contact owns a 2019 Lincoln Continental equipped with Nokian Tires, Tire Line: One, Tires Size: 235/50/R18, DOT Number: 03B431326. The contact stated while driving 65 MPH and at various speeds, the wheels were shuddering. The vehicle was taken to an independent mechanic, where the tires were inspected. The mechanic informed the contact that the interior of the sidewalls were delaminating, causing the tires to become out-of-round. Additionally, the contact was informed that the road force of the tires was significantly high. The vehicle was taken to the dealer, where the tires were inspected. The tires were not replaced. The tires were replacement tires. The dealer informed the contact that the manufacturer would not provide warranty coverage. The contact stated that the manufacturer was unreachable. The tire failure mileage was approximately 30,000. The vehicle failure mileage was approximately 150,000.

Mileage: 150,000

Door opens while driving Door latch failure

The contact owns a 2019 Lincoln Continental. The contact stated that while driving 40 MPH, the steering wheel turned approximately 90-degrees counterclockwise unintendedly while the vehicle continued driving straight. The message "Adaptive Steering Fault - Service Now" was displayed. The contact stated that upon turning off and restarting the vehicle later, the steering wheel returned to the center. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.

Mileage: 25,000

The contact owns a 2019 Lincoln Continental. The contact stated that upon attempting to close the front driver’s side door, the door latch failed to lock the door properly. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the door latch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 79,000.

Mileage: 79,000

The contact owns a 2019 Lincoln Continental. The contact stated while the vehicle was parked, the driver's side front door latch did not latch as intended. The contact stated that the latch did not lock as needed, and the door ajar message was displayed. In addition, the contact stated that several times the door latched and unlatched independently. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 38,250.

Mileage: 38,250

The contact owns a 2019 Lincoln Continental. The contact stated that upon gently closing the driver's side door, the door cinch system failed to activate as expected. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door latch pawl motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 27,000. The VIN was not available.

Mileage: 27,000

Drivers door would not latch at times. Dealers problem code shows latch problem with the front passenger also.

The contact owns a 2019 Lincoln Continental. The contact stated that the front driver's side door latch failed to operate as needed. The failure rendered the vehicle inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.

Mileage: 34,000

My 2019 Lincoln Continental has been displaying an adaptive steering failure message for over 8 months now. I have taken the vehicle to multiple dealership and they just tell me the part is on back order. I have contracted the Lincoln office 888-214-2155 three times now 9/2/24, 10/10/24, 10/30/24, and just get the same answer. Someone will call me back. I never get a call back. My case # with Lincoln is [XXX]. The owners manual says that it is not safe to drive the vehicle with this issue however the dealer ship tell me it's ok. What can I do to escalate this?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2019 Lincoln Continental has been displaying an adaptive steering failure message for over 8 months now. I have taken the vehicle to multiple dealership and they just tell me the part is on back order. I have contracted the Lincoln office 888-214-2155 three times now 9/2/24, 10/10/24, 10/30/24, and just get the same answer. Someone will call me back. I never get a call back. My case # with Lincoln is [XXX]. The owners manual says that it is not safe to drive the vehicle with this issue however the dealer ship tell me it's ok. What can I do to escalate this?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I had a faulty secondary hood safety latch. My hood came up and flew off while I was driving at 45 miles per hour. The safety latch did not catch like it should have. I have since had it repaired which cost about $8,000. The hood still comes unlatched and pops open.

Had to change a tire.. Lug wrench supplied with the car did not fit the lug nuts..

Lightly leaned on door when it was shutting, making it so it wouldn't shut all the way, soft close system engaged jamming the door and making it impossible without destroying the door/motor to open even with the emergency release latch in the map compartment of my vehicle (driver side under the electronic release button) the door eventually threw up an error letting me know the door was malfunctioning and was ajar when it wasn't. I had to climb over to the passenger seat to get out and after trying to figure out a way to release the door with about 5 minutes of effort the door finally released by holding the open button and pulling constantly at the cost of the soft close motor and a constant error message on screen with a yellow wrench on the dash. No other info on other faults are known as of yet. I have not been able to bring it to a dealer as of yet but I will update this as soon as I do I can probably reproduce it on another door but I fear doing so will have a chance to never be

Lightly leaned on door when it was shutting, making it so it wouldn't shut all the way, soft close system engaged jamming the door and making it impossible without destroying the door/motor to open even with the emergency release latch in the map compartment of my vehicle (driver side under the electronic release button) the door eventually threw up an error letting me know the door was malfunctioning and was ajar when it wasn't. I had to climb over to the passenger seat to get out and after trying to figure out a way to release the door with about 5 minutes of effort the door finally released by holding the open button and pulling constantly at the cost of the soft close motor and a constant error message on screen with a yellow wrench on the dash. No other info on other faults are known as of yet. I have not been able to bring it to a dealer as of yet but I will update this as soon as I do I can probably reproduce it on another door but I fear doing so will have a chance to never be

The contact owns a 2019 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln Continental. The contact stated that the front driver’s side door failed to open while attempting to exit the vehicle. The contact was forced to use the exterior door handle to open the door to exit the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages). The manufacturer was also notified of the failure and the contact was provided the same information. The vehicle was not repaired. The failure mileage was approximately 20,000.

Mileage: 20,000

2019 LINCOLN CONTINENTAL- I am writing regarding the subject recall (Safety Recall Notice 22551 NHTSA Recall 22V644) involving a cloudy rear view camera on my vehicle. I have checked periodically to have my vehicle repaired. Each time, for at least 10 months, I get the same response --- supply chain issues. In the meantime, millions of new vehicles across many brands are being manufactured with superior rear view cameras. It is time for Ford/Lincoln to stop delaying fixing this problem and get it done. Any aid you can supply in bringing this to a responsible and quick closure would be much appreciated.