Total Complaints
6 filings
LEXUS UX HYBRID · model year
6 NHTSA complaints, 3 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025LEXUSUX HYBRID carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 UX HYBRID is vehicle speed control with 2 filings, followed by service brakes (1) and forward collision avoidance: automatic emergency braking (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2025 UX HYBRID. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
6 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VEHICLE SPEED CONTROL | 2 |
| SERVICE BRAKES | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| POWER TRAIN | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
ELECTRICAL SYSTEM:WIRING
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Lexus UX300h vehicles. Certain wires in the engine room wire harness that supply power to the motor generator electronic control unit (MG ECU) may become fractured and separate, which can result in a loss of power.
This is a new vehicle. It had been serviced according to the manufacturerâs recommendations at 5000 miles, around 3 weeks prior to the date of this incident. While driving on the freeway, I got an alert that the check engine light came on and there was a âmalfunction in the electronic control of the engine, throttle, or automatic transmission has been detectedâ. Shortly after several more alerts popped up: âa malfunction in the hybrid systemâ and âa malfunction in the Drive Start Control Systemâ were detected. While attempting to get to a safe location to pull over, the throttle no longer functioned. I was able to coast down an off ramp. Once stopped at the light at the off ramp, the accelerator pedal no longer worked and the vehicle was stopped blocking a lane of the off ramp. After waiting and restarting the car, I was eventually able to pull to a safe location away from the off ramp before the engine failed again.
This is a new vehicle. It had been serviced according to the manufacturerâs recommendations at 5000 miles, around 3 weeks prior to the date of this incident. While driving on the freeway, I got an alert that the check engine light came on and there was a âmalfunction in the electronic control of the engine, throttle, or automatic transmission has been detectedâ. Shortly after several more alerts popped up: âa malfunction in the hybrid systemâ and âa malfunction in the Drive Start Control Systemâ were detected. While attempting to get to a safe location to pull over, the throttle no longer functioned. I was able to coast down an off ramp. Once stopped at the light at the off ramp, the accelerator pedal no longer worked and the vehicle was stopped blocking a lane of the off ramp. After waiting and restarting the car, I was eventually able to pull to a safe location away from the off ramp before the engine failed again.
This is a new vehicle. It had been serviced according to the manufacturerâs recommendations at 5000 miles, around 3 weeks prior to the date of this incident. While driving on the freeway, I got an alert that the check engine light came on and there was a âmalfunction in the electronic control of the engine, throttle, or automatic transmission has been detectedâ. Shortly after several more alerts popped up: âa malfunction in the hybrid systemâ and âa malfunction in the Drive Start Control Systemâ were detected. While attempting to get to a safe location to pull over, the throttle no longer functioned. I was able to coast down an off ramp. Once stopped at the light at the off ramp, the accelerator pedal no longer worked and the vehicle was stopped blocking a lane of the off ramp. After waiting and restarting the car, I was eventually able to pull to a safe location away from the off ramp before the engine failed again.
Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash.
Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash.
Driving a Lexus UX300h 2025. Making a right turn from an alley onto a driveway of a house in low speed. Then the car was malfunctioning and suddenly unintended accelerated, and the front end on the driver side hit the brick structure of garage. The car is equipped with Lexus Safety System + 3.0 with Pre-Collision System (PCS). However, the system did not give any warnings to the driver of an impending collision and the Crash Imminent Braking did not apply the brakes automatically to slow or stop the car avoiding the crash.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.