Total Complaints
2 filings
Lexus UX Hybrid · model year
2 NHTSA complaints. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The verdict
The 2020 Lexus UX Hybrid posts above-average complaint volume among its own model-year siblings.
The 2020LexusUX Hybrid carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2020 UX Hybrid is electrical system:12v/24v/48v battery with 1 filings, followed by electrical system (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 3 investigation files overlapping the 2020 UX Hybrid. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.
Total Complaints
2 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| ELECTRICAL SYSTEM | 1 |
CAR FAILED TO START ON MULTIPLE OCCASSIONS DUE TO AN ELECTRICAL ISSUE CAUSING THE BATTERY VOLTAGE TO DRAIN.
2020 LEXUS UX 250h. CONSUMER WRITES IN REGARDS TO VEHICLE FAILING TO START. THE CONSUMER STATED THAT SINCE PURCHASING THE VEHICLE IT HAS FAILED TO START ON 3 SEPARATE OCCASIONS DUE TO DEAD BATTERY, BEGINNING A MONTH AFTER PURCHASE. THE CONSUMER REQUESTED TO HAVE THE VEHICLE BE REPAIRED OR REPURCHASED BY THE DEALERSHIP.
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2020 Lexus UX Hybrid; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.