Total Complaints
2 filings
LEXUS UX HYBRID · model year
2020 LEXUS UX HYBRID
2 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2020LEXUSUX HYBRID carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 UX HYBRID is electrical system:12v/24v/48v battery with 1 filings, followed by electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 3 investigation files overlapping the 2020 UX HYBRID. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| ELECTRICAL SYSTEM | 1 |
Recent Complaints
20230110ELECTRICAL SYSTEM
CAR FAILED TO START ON MULTIPLE OCCASSIONS DUE TO AN ELECTRICAL ISSUE CAUSING THE BATTERY VOLTAGE TO DRAIN.
20211217ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2020 LEXUS UX 250h. CONSUMER WRITES IN REGARDS TO VEHICLE FAILING TO START. THE CONSUMER STATED THAT SINCE PURCHASING THE VEHICLE IT HAS FAILED TO START ON 3 SEPARATE OCCASIONS DUE TO DEAD BATTERY, BEGINNING A MONTH AFTER PURCHASE. THE CONSUMER REQUESTED TO HAVE THE VEHICLE BE REPAIRED OR REPURCHASED BY THE DEALERSHIP.
Compare 2020LEXUSUX HYBRID to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2020 LEXUS UX HYBRID have?▼
The 2020 LEXUS UX HYBRID has 2 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2020 LEXUS UX HYBRID?▼
The most-complained component for the 2020 LEXUS UX HYBRID is ELECTRICAL SYSTEM:12V/24V/48V BATTERY with 1 complaints. Other frequently reported areas include ELECTRICAL SYSTEM.
Is the 2020 LEXUS UX HYBRID safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.