Total Complaints
19 filings
LEXUS TX · model year
19 NHTSA complaints, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025LEXUSTX carries 19 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 TX is unknown or other with 5 filings, followed by engine (2) and power train (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2025 TX. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
19 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 5 |
| ENGINE | 2 |
| POWER TRAIN | 2 |
| ELECTRICAL SYSTEM | 2 |
| FUEL/PROPULSION SYSTEM | 1 |
| STRUCTURE:BODY:HOOD | 1 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 1 |
| BACK OVER PREVENTION: WARNINGS | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| SEAT BELTS | 1 |
| STRUCTURE:BODY | 1 |
| SEATS | 1 |
BACK OVER PREVENTION:DISPLAY FUNCTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di
BACK OVER PREVENTION:SOFTWARE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner
Third-Row Noise: A popping noise is often heard when the third-row seats are folded down.
Lexus TX hood flutters at highway speeds, Dealers acknowledging the issue and confirming no repairs available. Created a case with Lexus corperate office, so far no resolution after submitting vehicle report from dealer visits. This issue is similar to GX hood issue, but Lexus is not looking into this and acting like we are not aware of this and no one informed.
My son was sitting in his rear passenger side seat belt and he shifted in his seat and became entrapped in his seatbelt which i could not release in any way so i had to pull over on the 15 freeway on a trip back from Las Vegas in the middle of a highway with no visible exits and cut him out of his seatbelt
We leased the Lexus at the end of May 2025. My husband I drove the car. It was nice. My husband and I are in our early [XXX] . Meaning we are very capable of driving. We both ride motorcycles, snowmobiles, dirt bikes,4 wheeling and we also own 1957 truck, 2024 corvette, and we even both drove our own corvettes at the spring mountain in Nevada. That being said this car is a nightmare. I donât need a car to take over my driving, braking, and anything else. Whether itâs driving 75-80mph and you are on a major interstate and it decides that the sweeping curve is dangerous while Iâm passing a semi or a string of cars! I donât need it to slow down because it thinks too fast of a curve?!?!?. I took it to Brookfield Lexus for over a week I spoke with service told them what I dislike about the car. The one service tech said,â. You are not the only one that dislikes all of the safety featuresâ! I asked him can you remove all of the safety features, â he said not sure bu
We leased the Lexus at the end of May 2025. My husband I drove the car. It was nice. My husband and I are in our early [XXX] . Meaning we are very capable of driving. We both ride motorcycles, snowmobiles, dirt bikes,4 wheeling and we also own 1957 truck, 2024 corvette, and we even both drove our own corvettes at the spring mountain in Nevada. That being said this car is a nightmare. I donât need a car to take over my driving, braking, and anything else. Whether itâs driving 75-80mph and you are on a major interstate and it decides that the sweeping curve is dangerous while Iâm passing a semi or a string of cars! I donât need it to slow down because it thinks too fast of a curve?!?!?. I took it to Brookfield Lexus for over a week I spoke with service told them what I dislike about the car. The one service tech said,â. You are not the only one that dislikes all of the safety featuresâ! I asked him can you remove all of the safety features, â he said not sure bu
We leased the Lexus at the end of May 2025. My husband I drove the car. It was nice. My husband and I are in our early [XXX] . Meaning we are very capable of driving. We both ride motorcycles, snowmobiles, dirt bikes,4 wheeling and we also own 1957 truck, 2024 corvette, and we even both drove our own corvettes at the spring mountain in Nevada. That being said this car is a nightmare. I donât need a car to take over my driving, braking, and anything else. Whether itâs driving 75-80mph and you are on a major interstate and it decides that the sweeping curve is dangerous while Iâm passing a semi or a string of cars! I donât need it to slow down because it thinks too fast of a curve?!?!?. I took it to Brookfield Lexus for over a week I spoke with service told them what I dislike about the car. The one service tech said,â. You are not the only one that dislikes all of the safety featuresâ! I asked him can you remove all of the safety features, â he said not sure bu
TX hood flutter at highway speeds, dealer acknowledged the issue but not able to resolve the issue, as he was able to see hood issue with other TX models.
In March 2025, pulling out from parking lot into traffic and accelerated but vehicle slowly moved forward even though accelerator pedal was more than halfway down. Luckily, the oncoming vehicle had time to slow down and avoid hitting my vehicle. This is the same problem that Toyota Grand Highlander Platinum owners have been experiencing. This is a safety hazard especially when your accelerating into traffic and the vehicle basically craws forward.
On 9/24/2025, while stopping in front of house to back into driveway, main 14 inch display screen went blank. The forward camera was not displayed. Upon putting vehicle in Reverse gear, display screen remained blank and no reverse camera was displayed. After shifting vehicle into Park, display screen continued to be blank not showing main control interface. Main 14 inch display screen failure. Loss of forward, surround and reverse cameras. Loss of control display.
Dash is completely blank, no display at all.
DUE TO THE FRONT GRILL HAVING LARGE GAPS THE AC CONDENSER IS LEAKING DUE TO IMPACT FROM DEBRIS SAFETY IS NON-DRIVABLE LIVING IN ARIZONA DRIVING CHILDREN AT 100-110 DEGREES IN THE SUMMER AND CAR LESS THAN 6 MONTHS OLD LEXUS DEALER IN CHANDLER ARIZONA STATED THEY HAVE SEEN OTHER INCIDENCES OF ROCKS AND DEBRIS ON HIGHWAY CAUSING A LEAK IN THE AC CONDENSER. NO WARNING LIGHTS THE FERON WAS LEAKING OR LOW!
Sunroof shattered with huge noise without notice any object hitting it.
Air Conditioner Condenser failed after only 12,000 miles on a brand new 2025 Lexus TX 350 Vehicle. Leak caused AC to only blow hot air. After having the vehicle serviced, the Service Advisor indicated that the condenser had a leak which was cause by road debris and would not be covered under the warranty or purchased additional extended warranty. The vehicle is exclusively driven on highway and paved roads. Researching the symptoms, many other now frustrated Lexus Owners are complaining about the same issues and lack of Lexus Support. The placement of the condenser behind the wide- open grill, make the condenser prone to failure. Repair cost estimated at over $2,000 for a $70,000 car, less than 6 months old.
The vehicle looses power and hesitates to accelerate from a stop start. This happens when The HV Battery State of Charge (SOC) is below 30%. â¢The vehicle is in catalyst warm-up mode (cold start). The Motor Generator (MG) is in charge mode. As a result of this scenario I have almost been T boned 3 times while attempting a left turn from my home across a dual carriage lane. And again nearly rear ended because of the lack of power or hesitation. To me this is a big safety concern that Lexus do not have a credible fix for.
The vehicle looses power and hesitates to accelerate from a stop start. This happens when The HV Battery State of Charge (SOC) is below 30%. â¢The vehicle is in catalyst warm-up mode (cold start). The Motor Generator (MG) is in charge mode. As a result of this scenario I have almost been T boned 3 times while attempting a left turn from my home across a dual carriage lane. And again nearly rear ended because of the lack of power or hesitation. To me this is a big safety concern that Lexus do not have a credible fix for.
The vehicle looses power and hesitates to accelerate from a stop start. This happens when The HV Battery State of Charge (SOC) is below 30%. â¢The vehicle is in catalyst warm-up mode (cold start). The Motor Generator (MG) is in charge mode. As a result of this scenario I have almost been T boned 3 times while attempting a left turn from my home across a dual carriage lane. And again nearly rear ended because of the lack of power or hesitation. To me this is a big safety concern that Lexus do not have a credible fix for.
more than 3 documented occurrences of the vehicle sound system go out and does not play music on radio. satellite radio and Bluetooth until the car is shut off at the ignition and restarted.
Vehicle Information Make: Lexus Model: TX350 Luxury Year: 2025 Mileage: 580 miles VIN: [XXX] Summary of Complaint At just 580 miles, my brand-new Lexus TX350 Luxury's AC failed on first use. I heard hissing and saw oil residue under the hood. The Clearwater, FL dealership diagnosed it as a punctured AC condenser due to âroad debrisâ and quoted $2,000 to repair. The car had no visible damage, and I asked to keep the part for independent analysis but was deniedâdespite offering to pay in full. Photos show the vehicle in flawless condition. Lexus initially refused warranty coverage and claimed a front tire may have kicked up a rock, despite all tires being behind the grille. Eventually, after repeated contact with Lexus corporate and both dealerships (in Jacksonville and Clearwater), they agreed to cover the repairâbut still refused to return the damaged part. Several service advisors admitted this issue is common. The condenser appears unprotected behind the grille, making it
Fuel door does not open when using release button. Must push button multiple times before fuel door opens. Vehicle has less than 1400 miles.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.