LEXUS RZ · model year

2024 LEXUS RZ

7 NHTSA complaints, 3 crash reports, and 2 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2024LEXUSRZ carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 RZ is electrical system with 4 filings, followed by seat belts (1) and lane departure: blind spot detection (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 3 investigation files overlapping the 2024 RZ. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

7
Complaints
3
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

7 filings

Crashes Reported

3 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM4
SEAT BELTS1
LANE DEPARTURE: BLIND SPOT DETECTION1
LANE DEPARTURE: ASSIST1

Recalls (2)

25V74400030/10/2025

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di

25V57700004/09/2025

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

Recent Complaints

20251227CrashELECTRICAL SYSTEM

I am reporting a safety concern involving a 2024 Lexus RZ300e related to battery range performance and charging requirements in cold weather. In real-world winter conditions in Massachusetts, the vehicle experiences severe range loss, requiring excessive and repeated public charging to remain operable. On a representative day, I was required to use multiple public charging networks (ChargePoint, FLO, and Tesla Superchargers), spending over 4 hours physically charging, consuming approximately 105 kWh of electricity, and paying nearly $50 in public charging costs, with additional home charging still required for the next day. Many charging stations are outdoors and poorly sheltered, requiring prolonged exposure to freezing temperatures, wind, and precipitation. This creates a significant safety risk due to driver fatigue. To earn a modest daily income, I must drive for extended hours. When combined with approximately 4 hours per day spent charging, this results in up to 16 hours in a s

20251227CrashLANE DEPARTURE: BLIND SPOT DETECTION

I am reporting a safety concern involving a 2024 Lexus RZ300e related to battery range performance and charging requirements in cold weather. In real-world winter conditions in Massachusetts, the vehicle experiences severe range loss, requiring excessive and repeated public charging to remain operable. On a representative day, I was required to use multiple public charging networks (ChargePoint, FLO, and Tesla Superchargers), spending over 4 hours physically charging, consuming approximately 105 kWh of electricity, and paying nearly $50 in public charging costs, with additional home charging still required for the next day. Many charging stations are outdoors and poorly sheltered, requiring prolonged exposure to freezing temperatures, wind, and precipitation. This creates a significant safety risk due to driver fatigue. To earn a modest daily income, I must drive for extended hours. When combined with approximately 4 hours per day spent charging, this results in up to 16 hours in a s

20251227CrashLANE DEPARTURE: ASSIST

I am reporting a safety concern involving a 2024 Lexus RZ300e related to battery range performance and charging requirements in cold weather. In real-world winter conditions in Massachusetts, the vehicle experiences severe range loss, requiring excessive and repeated public charging to remain operable. On a representative day, I was required to use multiple public charging networks (ChargePoint, FLO, and Tesla Superchargers), spending over 4 hours physically charging, consuming approximately 105 kWh of electricity, and paying nearly $50 in public charging costs, with additional home charging still required for the next day. Many charging stations are outdoors and poorly sheltered, requiring prolonged exposure to freezing temperatures, wind, and precipitation. This creates a significant safety risk due to driver fatigue. To earn a modest daily income, I must drive for extended hours. When combined with approximately 4 hours per day spent charging, this results in up to 16 hours in a s

20251107ELECTRICAL SYSTEM

Vehicle Completely Locks itself. Not able to open doors. Even Not able to open with keyless remote fob. Not able to take Charging cable connection out of vehicle. It has happened twice. Lexus was made aware of this issue. I have been stranded twice. It is a safety issue and requesting NHTSA to recall.

20250513ELECTRICAL SYSTEM

My 2023 Lexus RZ450e experienced a sudden failure of the 12-volt battery, which completely disabled the vehicle and prevented it from starting. The battery failed while the car was plugged into a Level 2 home charger, but not in ‘Ready’ mode. There were no warning signs or alerts, and I had to call roadside assistance to jump-start the car. After the incident, I brought the vehicle to the dealership. They tested the 12V battery and said it was “fine.” However, during the 100,000-mile maintenance, I specifically requested a battery re-check—and this time, the battery failed the test. This raises serious concerns about the reliability and longevity of the 12V battery in this vehicle, as well as the inconsistent diagnostics at the dealership. If the vehicle had failed to start while I was away from home, I could have been stranded in unsafe conditions. Safety Concerns: The 12-volt battery powers essential systems, including door locks, ignition, and electronic control

20250204ELECTRICAL SYSTEM

The contact owns a 2024 Lexus RZ 300E. The contact stated that while the vehicle was parked and charging, the heater was activated and failed to function and provide heat as needed. The contact stated that the charging system intermittently failed to charge as needed. The contact stated that there was an hour-and-a-half delay for a full charge. The vehicle was taken to the dealer but was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 35,620.

Mileage: 35,620

20241130SEAT BELTS

This evening upon driving home my 2.5 year old son began crying. When I investigated, he was crying because his car seat had turned over on its side. When we arrived home I tested the rear seat belts and none remain locked; therefore his seat was not secured. Please advise how this can be fixed as soon as possible as it is not safe for us to use the vehicle until this is addressed.

Compare 2024LEXUSRZ to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2024 LEXUS RZ have?
The 2024 LEXUS RZ has 7 NHTSA complaints, 3 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2024 LEXUS RZ?
Yes, the 2024 LEXUS RZ has 2 recall(s). The most common affected component is BACK OVER PREVENTION:DISPLAY FUNCTION. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 LEXUS RZ?
The most-complained component for the 2024 LEXUS RZ is ELECTRICAL SYSTEM with 4 complaints. Other frequently reported areas include SEAT BELTS and LANE DEPARTURE: BLIND SPOT DETECTION.
Is the 2024 LEXUS RZ safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.