Total Complaints
4 filings
LEXUS RX350 · model year
2023 LEXUS RX350
4 NHTSA complaints, 1 crash report, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023LEXUSRX350 carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 RX350 is visibility:sun/moon roof assembly with 1 filings, followed by structure:body (1) and air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2023 RX350. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
4
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
| STRUCTURE:BODY | 1 |
| AIR BAGS | 1 |
| UNKNOWN OR OTHER | 1 |
Recalls (1)
23V48000012/07/2023
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the
Recent Complaints
20230708UNKNOWN OR OTHER
1) Bluetooth connectivity is repeatedly lost phone calls, listening to music, etc) during causing me to take my eyes off the road to determine problem. Bluetooth device (cell phone) has been checked but continues. Another service inspection is scheduled. 2) Problem has been reproduced & confirmed by dealer. 3) Messages appear on the display/dashboard screen beginning prior to April 11, 2023, when I started taking note Note: This occurs when vehicle is parked or moving
20230612CrashAIR BAGS
The contact owns a 2023 Lexus RX 350H. The contact stated that while driving at an unknown speed, when a vehicle on the shoulder, to the right suddenly began to cross in front of their vehicle to get to the median. This caused the contact's vehicle to T-bone the corner of their vehicle. The front passenger side fender had been damaged causing the door to no longer open. No air bags deployed. There were no injuries and no medical attention was needed. A police report was filed. The vehicle was able to be driven from the crash. The vehicle had not been taken for diagnosis or repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,000.
Mileage: 26,000
20230518STRUCTURE:BODY
My newly bought and delivered 2023 Lexus RX350 luxury trim with less than 400 miles has dash panel on the passenger side separating right where the suede trim clips with the soft touch IP panel. You can literally see the separation and sagging of the trim.
20230418VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Lexus RX350. The contact stated while driving approximately 60 MPH, the sunroof suddenly fractured without impact. The vehicle was taken to the dealer who diagnosed that the sunroof needed to be replaced but the repair was not covered under warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 3,000.
Mileage: 3,000
Compare 2023LEXUSRX350 to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2023 LEXUS RX350 have?▼
The 2023 LEXUS RX350 has 4 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2023 LEXUS RX350?▼
Yes, the 2023 LEXUS RX350 has 1 recall(s). The most common affected component is STEERING:COLUMN. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 LEXUS RX350?▼
The most-complained component for the 2023 LEXUS RX350 is VISIBILITY:SUN/MOON ROOF ASSEMBLY with 1 complaints. Other frequently reported areas include STRUCTURE:BODY and AIR BAGS.
Is the 2023 LEXUS RX350 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.