2009 LEXUS RX350
114 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| STEERING | 28 |
| ENGINE | 12 |
| UNKNOWN OR OTHER | 8 |
| STRUCTURE | 7 |
| ELECTRICAL SYSTEM | 7 |
| VEHICLE SPEED CONTROL | 6 |
| POWER TRAIN | 5 |
| STRUCTURE:BODY | 5 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| ENGINE AND ENGINE COOLING | 3 |
| SERVICE BRAKES, HYDRAULIC | 3 |
| AIR BAGS:SIDE/WINDOW | 3 |
| EXTERIOR LIGHTING | 3 |
| SERVICE BRAKES | 3 |
| AIR BAGS | 3 |
Recent Complaints
TL* THE CONTACT OWNED A 2009 LEXUS RX350. THE CONTACT WAS ALERTED BY A NEIGHBOR THAT THE REAR PASSENGAR SIDE TAILGATE GLASS WAS BROKEN. THE CONTACT OPENED THE DOOR AND THE VEHICLE WAS WET INSIDE, INCLUDING CONTENTS INSIDE THE VEHICLE. A POLICE REPORT WAS ATTACHED TO THE DOOR OF THE VEHICLE, INDICATING THERE WAS A FIRE THAT WAS PUT OUT BY THE FIRE DEPARTMENT. THERE WERE NO OCCUPANTS AT THE TIME OF THE FAILURE. THAT WAS ALL THE CONTACT KNEW AT THE TIME AND THE INSURANCE COMPANY COUNTED THE VEHICLE
Mileage: 98,000
TAKATA RECALL - MY AIR BAG NEVER DEPLOYED ON IMPACT. AS I WAS BRAKING TO PARK OUTSIDE MY GARAGE DOOR, THE CAR SUDDENLY ACCELERATED EXTREMELY FAST. MY LEXUS WENT THROUGH THE GARAGE DOOR AND I WAS BRAKING BUT MY SUV DIDN'T STOP UNTIL IT HIT THINGS IN THE GARAGE THAT STOPPED ME. I EVEN PLOWED INTO A PIECE OF EQUIPMENT THAT WENT OUT THE BACK WALL OF THE GARAGE
Mileage: 102,736
TAKATA RECALL - MY AIR BAG NEVER DEPLOYED ON IMPACT. AS I WAS BRAKING TO PARK OUTSIDE MY GARAGE DOOR, THE CAR SUDDENLY ACCELERATED EXTREMELY FAST. MY LEXUS WENT THROUGH THE GARAGE DOOR AND I WAS BRAKING BUT MY SUV DIDN'T STOP UNTIL IT HIT THINGS IN THE GARAGE THAT STOPPED ME. I EVEN PLOWED INTO A PIECE OF EQUIPMENT THAT WENT OUT THE BACK WALL OF THE GARAGE
Mileage: 102,736
TAKATA RECALL - MY AIR BAG NEVER DEPLOYED ON IMPACT. AS I WAS BRAKING TO PARK OUTSIDE MY GARAGE DOOR, THE CAR SUDDENLY ACCELERATED EXTREMELY FAST. MY LEXUS WENT THROUGH THE GARAGE DOOR AND I WAS BRAKING BUT MY SUV DIDN'T STOP UNTIL IT HIT THINGS IN THE GARAGE THAT STOPPED ME. I EVEN PLOWED INTO A PIECE OF EQUIPMENT THAT WENT OUT THE BACK WALL OF THE GARAGE
Mileage: 102,736
TL* THE CONTACT OWNS A 2009 LEXUS RX350. WHILE DEPRESSING THE BRAKE PEDAL AT 5 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING, WENT OVER A CURB, AND DOWN A 7-8 FOOT STEEP EMBANKMENT AND OVER A HIGH CURB AT THE TOP. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A PARKED VEHICLE AND THEN ROLLED BACKWARDS. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF T
Mileage: 56,000
TL* THE CONTACT OWNS A 2009 LEXUS RX350. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS AND CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
2009 LEXUS RX 350. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION. *SMD THE CONSUMER WAS SITTING AT A RED LIGHT WHEN ANOTHER VEHICLE WAS PUSHED INTO THE SIDE OF HER VEHICLE. ACCORDING TO A LETTER FROM TOYOTA, THE IMPACT WAS DIRECTED AT THE LEFT FRONT DOOR, WHICH WAS A MORE YIELDING PORTION OF THE VEHICLE. THE B-PILLAR WAS NOT IMPACTED AND DEPLOYMENT WAS NOT WARRANTED. THE SIDE TORSO AIR BAGS WERE DESIGNED TO HELP MITIGATE SERIOUS INJURY TO THE OCCUPANTS TORSO, AND I
TL* THE CONTACT OWNS A 2009 LEXUS RX350. WHILE PULLING INTO AN OFF-STREET PARKING SPACE AT SPEEDS OF LESS THAN 5 MPH, THE VEHICLES ENGINE BEGAN TO SURGE AND THE VEHICLE THEN ABNORMALLY ACCELERATED. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, HOWEVER THE BRAKES WERE NON-RESPONSIVE. THE VEHICLE THEN CRASHED HEAD ON INTO A STONE WALL. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE CRASH SITE. SHE THEN DROVE TO HER LOCAL DEALER. THE DEALER DID A SHORT VISUAL INSPECTION AND STATED THERE WAS NOTHING
Mileage: 4,500
LEXUS RX 350 BACK DOOR DOES NOT REMAIN UP WHEN THERE IS SNOW ON THE ROOF OR SNOW ON THE DOOR. IT GOES UP AUTOMATICALLY VIA KEY OR DASHBOARD ENTRY OR USE OF REAR DOOR OPENER, BUT WHEN IT GETS UP AND YOU ARE UNPACKING FROM THE REAR CARGO AREA, IT COMES DOWN WITHOUT WARNING AND TWICE HIT MY WIFE IN THE HEAD. *TR
Mileage: 25,000
TRAVELING EAST BOUND ON TEXAS HIGHWAY 380 IN DENTON COUNTY, TX. TRAFFIC SLOWED AS IT APPROACHED ENTRANCE RAMP TO I35 SOUTHBOUND. I APPLIED PRESSURE TO THE BRAKES TO DISENGAGE THE CRUISE CONTROL AND SLOW VEHICLE, NOTHING HAPPENED. DID THIS SEVERAL TIMES AND ALSO TRIED TO TURN CRUISE OFF FROM STEERING COLUMN LEVER. CRUISE DID NOT DISENGAGE, CAR DID NOT SLOW, MY VEHICLE RAN INTO THE REAR END OF THE ROCK HAULER TRUCK IN FRONT OF ME. *TR
Mileage: 14,000
MY 2009 LEXUS SUV TOOK OFF ON ITS OWN OUT OF A DRIVEWAY WHILE I WAS TRYING TO BACK OUT. I PUT THE CAR IN REVERSE, AND THE ENGINE BEGIN TO REV AND THEN THE CAR WAS UNCONTROLLABLE. IT ACCELERATED OUT THE DRIVEWAY, ACROSS THE STREET, INTO A YARD, AND FINALLY STOPPED WHEN IT HIT A HUGE TREE. THE CAR WAS TOTALED. *TR