2007 LEXUS RX350

210 complaints filed with NHTSA.

210
Complaints
24
Crashes
1
Fires
14
Injuries
0
Deaths

Complaints by Component

ComponentCount
ENGINE36
STEERING25
AIR BAGS20
VEHICLE SPEED CONTROL20
STRUCTURE13
UNKNOWN OR OTHER12
ENGINE AND ENGINE COOLING10
ELECTRICAL SYSTEM9
POWER TRAIN8
EXTERIOR LIGHTING8
STRUCTURE:BODY7
SUSPENSION3
SERVICE BRAKES, HYDRAULIC3
EXTERIOR LIGHTING:BACK UP LIGHTS2
AIR BAGS:FRONTAL2

Recalls (1)

11V11200024/02/2011

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER

Recent Complaints

20190614FireUNKNOWN OR OTHER

DROVE 2007 RX350 APPROXIMATELY 15 MINUTES AND RETURNED TO RESIDENCE. 3 MINUTES LATER, WALKED OUTSIDE AND CAR WAS SMOKING FROM ENGINE AREA. WITHIN A MATTER OF 60-90 SECONDS THE CAR WAS COMPLETELY ENGULFED IN FLAMES AND FIRE DEPARTMENT IMMEDIATELY CALLED. FD ARRIVED 21 MINUTES LATER AND CAR WAS STILL FULLY IN FLAMES. ONCE FD EXTINGUISHED FLAMES, CAR WAS A TOTAL LOSS.

Mileage: 162,500

20180406CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE CONTINUED TO ACCELERATE. AS A RESULT, THE CONTACT CRASHED INTO AN ELECTRICAL BOX. THE AIR BAGS DEPLOYED AND THE CONTACT WAS KNOCKED UNCONSCIOUS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR SCRAPES AND BRUISES, WHICH REQUIRED MEDICAL ATTENTION. UPON A FOLLOW UP VISIT TO THE HOSPITAL, T

Mileage: 163,000

20180402CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, IT ACCELERATED UNEXPECTEDLY. EVEN WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE COULD NOT BE STOPPED. AS A RESULT, THE VEHICLE WAS INVOLVED IN A ROLLOVER COLLISION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A STORAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VIN WAS NOT

Mileage: 163,000

20180316CrashAIR BAGS

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT A GARBAGE TRUCK T-BONED THE DRIVER'S SIDE OF HIS VEHICLE. ALL OF THE AIR BAGS DEPLOYED EXCEPT THE CURTAIN AIR BAGS ON THE DRIVER'S SIDE AND FRONT PASSENGER SIDE. THE DRIVER SUSTAINED CRITICAL INJURIES, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD AND A REPAIR FACILITY FOR INSPECTION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE

Mileage: 170,000

20170706CrashVEHICLE SPEED CONTROL

2007 LEXUS RX 350. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *LD THE CONSUMER STATED THE VEHICLE SURGED FORWARD THROUGH 2 SMALL TREES. THE ENGINE HAD TO BE TURNED OFF BEFORE THE VEHICLE WOULD STOP. THE CONSUMER GAVE AUTHORIZATIONS FOR THE MANUFACTURER TO INSPECT THE VEHICLE. UPDATED 07/06/2017*JS ..UPDATED 08/30/17 *BF *JS

Mileage: 86,000

20160718CrashPOWER TRAIN

TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE GARAGE DOOR AND BREEZE ROOM OF A KITCHEN. ALSO, WHEN SHIFTED INTO REVERSE, THE ACCELERATOR FAILED AND CAUSED THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAI

Mileage: 90,000

20160718CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE GARAGE DOOR AND BREEZE ROOM OF A KITCHEN. ALSO, WHEN SHIFTED INTO REVERSE, THE ACCELERATOR FAILED AND CAUSED THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A WHIPLASH, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAI

Mileage: 90,000

20160401CrashVEHICLE SPEED CONTROL

UNINTENDED ACCELERATION - THE VEHICLE SUDDENLY ACCELERATED IN STOP & GO RUSH-HOUR CITY TRAFFIC STRIKING SEVERAL CARS (6 CARS IN TOTAL) BEFORE THE VEHICLE WAS STOPPED BY STRIKING THE OAKLAND POLICE DEPT BUILDING.

Mileage: 119,000

20120813CrashVEHICLE SPEED CONTROL

I PARKED MY CAR IN A PARKING SPOT TO DO SOME ERRANDS AND, BEFORE I COULD PUT THE CAR IN PARK AND TURN THE CAR OFF, THE CAR SHOT FORWARD AND WENT THROUGH SOME SHRUBS, ACROSS A WALKWAY, AND FINALLY RAN STRAIGHT INTO A BRICK WALL OF ONE OF THE STORES I WAS GOING TO. SEVERAL BRICKS FELL OFF THE BUILDING AND , NEEDLESS TO SAY, I WAS AS SHAKEN UP AS THE BUILDING. SINCE THERE IS A WIDE WALKWAY BETWEEN THE SHRUBS AND THE BUILDING, IF ANYONE HAD BEEN GOING TO OR FROM THE STORE, THAT PERSON OR PERSONS W

Mileage: 68,877

20120813CrashSTRUCTURE:BODY

I PARKED MY CAR IN A PARKING SPOT TO DO SOME ERRANDS AND, BEFORE I COULD PUT THE CAR IN PARK AND TURN THE CAR OFF, THE CAR SHOT FORWARD AND WENT THROUGH SOME SHRUBS, ACROSS A WALKWAY, AND FINALLY RAN STRAIGHT INTO A BRICK WALL OF ONE OF THE STORES I WAS GOING TO. SEVERAL BRICKS FELL OFF THE BUILDING AND , NEEDLESS TO SAY, I WAS AS SHAKEN UP AS THE BUILDING. SINCE THERE IS A WIDE WALKWAY BETWEEN THE SHRUBS AND THE BUILDING, IF ANYONE HAD BEEN GOING TO OR FROM THE STORE, THAT PERSON OR PERSONS W

Mileage: 68,877

20120813CrashEXTERIOR LIGHTING

I PARKED MY CAR IN A PARKING SPOT TO DO SOME ERRANDS AND, BEFORE I COULD PUT THE CAR IN PARK AND TURN THE CAR OFF, THE CAR SHOT FORWARD AND WENT THROUGH SOME SHRUBS, ACROSS A WALKWAY, AND FINALLY RAN STRAIGHT INTO A BRICK WALL OF ONE OF THE STORES I WAS GOING TO. SEVERAL BRICKS FELL OFF THE BUILDING AND , NEEDLESS TO SAY, I WAS AS SHAKEN UP AS THE BUILDING. SINCE THERE IS A WIDE WALKWAY BETWEEN THE SHRUBS AND THE BUILDING, IF ANYONE HAD BEEN GOING TO OR FROM THE STORE, THAT PERSON OR PERSONS W

Mileage: 68,877

20120413CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED. AS A RESULT, SHE CRASHED AGAINST A WALL. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 56,000.

Mileage: 56,000

20110119UNKNOWN OR OTHER

I HAD PUSHED THE BUTTON TO OPEN THE REAR DOOR ON THE UNIT. I BEGAN LOADING ITEMS IN THE REAR WHEN THE DOOR CAME DOWN STRIKING ME IN THE HEAD. THE DOOR CONTINUED TO LOWER AFTER HITTING ME THE DOOR HAS OPENED BY THE BUTTON AND THEN CLOSED BY ITSELF ON PREVIOUS OCCASIONS. NO ONE WAS INJURED FROM PREVIOUS CLOSINGS.

Mileage: 36,000

20101118CrashSERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS 2007 LEXUS RX 350. WHILE THE CONTACT DROVE APPROXIMATELY 20 MPH, IN ORDER TO PREVENT A CRASH WITH THE VEHICLE IN FRONT OF HER SHE APPLIED THE BRAKES AND THE VEHICLE DID NOT STOP CAUSING A CRASH TO OCCUR. THERE WERE NO INJURIES OR POLICE REPORT FILED. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER OR A LOCAL MECHANIC TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,400.

Mileage: 43,400

20101112UNKNOWN OR OTHER

TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT SHE NOTICED A STRANGE ODOR THAT MADE HER SICK. THE DEALER SPRAYED THE VEHICLE WITH A COSMOLINE SPRAY (WHICH THE CONTACT STATED WAS TOXIC). THE DEALER ALSO TRIED A CLEANING SPRAY WHICH DID NOT REMEDY THE PROBLEM. THE CONTACT STATED THAT THE ODOR WORSENED AND CAUSED LONG-TERM HEALTH PROBLEMS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 14. UPDATED 2/15/2011 UPDATED 11/30/2011 *LN

Mileage: 14

20101104CrashSERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING 45 MPH ON A CURVED RAMP WHEN THE CONTACT APPLIED THE BRAKES THEY FAILED CAUSING HER TO LOSE CONTROL OF THE VEHICLE CRASHING INTO A RAMP WALL AND THE VEHICLE ROLLED OVER. THE DRIVERS SIDE FRONT AIR BAG DIDN'T DEPLOY. THE CONTACT RECEIVED INJURIES TO THE FACE, MOUTH, AND BODY. THE INVESTIGATOR FOUND THE RIGHT FRONT ROTORS FRACTURED. NEVADA STATE POLICE REPORT NHP0705110020 WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.

Mileage: 10,000

20101104CrashAIR BAGS:FRONTAL

TL*THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING 45 MPH ON A CURVED RAMP WHEN THE CONTACT APPLIED THE BRAKES THEY FAILED CAUSING HER TO LOSE CONTROL OF THE VEHICLE CRASHING INTO A RAMP WALL AND THE VEHICLE ROLLED OVER. THE DRIVERS SIDE FRONT AIR BAG DIDN'T DEPLOY. THE CONTACT RECEIVED INJURIES TO THE FACE, MOUTH, AND BODY. THE INVESTIGATOR FOUND THE RIGHT FRONT ROTORS FRACTURED. NEVADA STATE POLICE REPORT NHP0705110020 WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.

Mileage: 10,000

20100405CrashVEHICLE SPEED CONTROL:ACCELERATOR PEDAL

2007 LEXUS RX350. CONSUMER STATES STUCK ACCELERATOR AND RUN AWAY CAR CAUSED AN ACCIDENT. *TGW THE CONSUMER WAS INVOLVED IN TWO ACCIDENTS. THE SECOND ACCIDENT WAS A SIMPLE REAR END COLLISION. HOWEVER, AFTER BEING HIT, THE VEHICLE ACCELERATED AND THE CONSUMER HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO MAKE IT COME TO A STOP. *JB

20100213CrashSERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS; HOWEVR, IMMEDIATELY AFTER APPROACHING A TRAFFIC SIGNAL HE HAD TO ENGAGE THE BRAKES WITH AGGRESSIVE FORCE SEVERAL TIMES. THE VEHICLE FAILED TO SLOW DOWN AND REAR ENDED THE PROCEEDING VEHICLE. THE POLICE WAS CALLED TO THE SCENE. THERE WERE NO INJURIES OR DAMAGES TO THE VEHICLE. THE VEHICLE WAS DRIVEN WITH CAUTION TO THE RESIDENCE AND TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN REFUSE

Mileage: 57,000

20100110CrashVEHICLE SPEED CONTROL

LEXUS RX350 AUTO-ACCELERATION. WHILE PULLING INTO A PARKING SPOT (AT A SLOW SPEED) IN A PARKING STRUCTURE, THE ENGINE, WITHOUT PRESSURE ON THE GAS PEDAL, SUDDENLY REVED UP TO HIGH SPEED AND ACCELERATED INTO THE WIRE RETAINING CABLED AND WALL OF THE STRUCTURE. THE DISTANCED TRAVELED WAS LESS THAN 10 FEET BEFORE THE CAR WAS STOPPED BY THE RETAINING CABLES AND THE WALL. THE FRONT END OF THE CAR AND THE STRUCTURE WERE DAMAGED. THE IMPACT WAS SEVERE ENOUGH TO BREAK 5 OF THE 7 CABLES. THE AIRBAGS

Mileage: 33,000