LEXUS RX · model year

2024 LEXUS RX

66 NHTSA complaints, 2 crash reports, and 4 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2024LEXUSRX carries 66 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 RX is electrical system with 15 filings, followed by unknown or other (14) and engine (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 3 investigation files overlapping the 2024 RX. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

66
Complaints
2
Crashes
0
Fires
6
Injuries
0
Deaths

Total Complaints

66 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM15
UNKNOWN OR OTHER14
ENGINE6
SERVICE BRAKES5
POWER TRAIN4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING3
VEHICLE SPEED CONTROL3
AIR BAGS2
VISIBILITY/WIPER2
STRUCTURE:BODY2
STEERING2
FORWARD COLLISION AVOIDANCE:SOFTWARE1
EXTERIOR LIGHTING1
EXTERIOR LIGHTING:HEADLIGHTS1
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR1

Recalls (4)

25V74400030/10/2025

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di

24V48200027/06/2024

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehic

26V16200018/03/2026

BACK OVER PREVENTION:SOFTWARE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal

25V05900006/02/2025

SEAT BELTS:REAR/OTHER:WEBBING

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the

Recent Complaints

20260212SERVICE BRAKES

On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.

20260212FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.

20260212VEHICLE SPEED CONTROL

On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.

20260202ELECTRICAL SYSTEM

My 2024 Lexus RX 350h experienced a catastrophic 12V battery collapse (2.00V), disabling the electronic 'e-Latch' door system and rendering interior handles non-functional for standard use. While a manual override exists, it is not intuitive for emergency egress. Additionally, the electronic parking brake and shift-by-wire systems remained physically locked, preventing the vehicle from being moved to a safe location during the power failure. I am reporting this as a failure of primary safety and fail-safe protocols. Dealer did not consider this a a problem because he said I “needed to read the manual before I ever drove the car”

20260202UNKNOWN OR OTHER

My 2024 Lexus RX 350h experienced a catastrophic 12V battery collapse (2.00V), disabling the electronic 'e-Latch' door system and rendering interior handles non-functional for standard use. While a manual override exists, it is not intuitive for emergency egress. Additionally, the electronic parking brake and shift-by-wire systems remained physically locked, preventing the vehicle from being moved to a safe location during the power failure. I am reporting this as a failure of primary safety and fail-safe protocols. Dealer did not consider this a a problem because he said I “needed to read the manual before I ever drove the car”

20260129BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The rear backup camera does not work when put into reverse

20260129POWER TRAIN

When coming from a stop, the car will not respond to the gas pedal being engaged OR it will begin to engage and then no response leaving the car rolling for a few seconds until a response is recieved and the car engages again. This has caused us to be put in harms way MANY times with oncoming traffic when making turns or in front of oncoming traffic in intersections. The dealer states this is not a known issue however it is all over the internet that hundreds of reports of this issue have been made. The dealer states no fix since they don't "have a problem". MAJOR safety issue. We have reported this many times to Lexus now with no resolve or help from them.

20260129ENGINE

When coming from a stop, the car will not respond to the gas pedal being engaged OR it will begin to engage and then no response leaving the car rolling for a few seconds until a response is recieved and the car engages again. This has caused us to be put in harms way MANY times with oncoming traffic when making turns or in front of oncoming traffic in intersections. The dealer states this is not a known issue however it is all over the internet that hundreds of reports of this issue have been made. The dealer states no fix since they don't "have a problem". MAJOR safety issue. We have reported this many times to Lexus now with no resolve or help from them.

20260114ENGINE

When accelerating at slow speed, the engine or turbo turns off which causes the nose of the car to take a hard nose dive and then turns back on within 1 second but results in a big loud sound coming from engine/transmission. This issue almost caused on accident because it does a hard engine break where I was almost rear ended but from other drivers perspective, it might seem that I’m break checking them. Showed car to Lexus but they said it is normal but it not normal and should be investigated as it can cause harm to everyone involved if accident were to occur. Situation occurred 3 times this week and it is entirely random and can’t replicate at will.

20260103FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I went to reverse the car. Suddenly, the car's automatic emergency breaking system engaged. This occurred on 2 separate occasions. The first time, was in a parking lot during a sunny day. There was definitely nothing behind me, not even a person, but the camera saw a leaf or something small, and engaged the automatic emergency brake. The second time, it was raining in the evening, the sky was dark. I went to reverse (to complete a u-turn in an empty lot). Suddenly the automatic emergency braking engaged. In both instances, if I was reversing (as part of a u-turn on a busy street, this would have been very dangerous. Please investigate this. It was very scary.

20260101ELECTRICAL SYSTEM

The car started showing multiple error messages on the dash and then shut off while in operation, it would not restart without a service call and battery boost. This has happened multiple times. Online research shows this is a common issue with the hybrid models - the 12v battery doesn't get adequately charged, voltage drops and car ceases to work - even while mid drive on the road, this is extremely scary and dangerous.

20251231ELECTRICAL SYSTEM

Battery has "sulfated" twice in 15 months of ownership. Lexus/dealer have replaced battery two times. Considered safety issue since battery could "die" at any time. Could be locked out of car with infant inside or if battery dies while driving, car could become immobile.

20251208ELECTRICAL SYSTEM

The contact owns a 2024 Lexus RX. The contact stated that while idle at a red stoplight, the entire vehicle began to violently jerk back and forth. No warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a software malfunction, and the failure was replicated. The vehicle was repaired. Medical attention was sought for severe depression, anxiety, PTSD, memory loss, concussion, head, neck, and back injuries. No police report was filed. In addition, the contact stated that after the injuries, she was no longer able to work or drive. The manufacturer was made aware of the failure. The failure mileage was approximately 22,790.

Mileage: 22,790

20251108UNKNOWN OR OTHER

The moonroof spontaneously shattered while driving on the freeway at night. This limit the speed to less than 20 mph since the moonroof continued to shatter at a higher speed.

20251108STRUCTURE:BODY

The moonroof spontaneously shattered while driving on the freeway at night. This limit the speed to less than 20 mph since the moonroof continued to shatter at a higher speed.

20251107ELECTRICAL SYSTEM

The contact owns a 2024 Lexus RX350H. The contact stated while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the doors failed to unlatch, and the key fob failed to function as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the failure had occurred while the contact and her husband were occupying the vehicle. The contact stated that luckily the weather was not cold, or a baby was not in the vehicle during the failure. AAA was contacted and provided a jumpstart to the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 16,342.

Mileage: 16,342

20251016SERVICE BRAKES

Heard clicking noise coming from steering wheel. Car shimmied when breaking off of freeway. Newish car, only 20,611 miles. Took into dealership before anything went awry. Dealership said never heard of the steering problem before. Turned out it was a tie rod going bad and repair was covered by warranty. Break issue was also covered by warranty.

20251016STEERING

Heard clicking noise coming from steering wheel. Car shimmied when breaking off of freeway. Newish car, only 20,611 miles. Took into dealership before anything went awry. Dealership said never heard of the steering problem before. Turned out it was a tie rod going bad and repair was covered by warranty. Break issue was also covered by warranty.

20250919VISIBILITY/WIPER

Very poor quality front windshield, very fragile. Breaks and chips off very fast even with small rocks which impairs visibility even after repairs leading to replacement of front windshield due to poor visibility especially glare from the sun. Vehicle now has a lots of rock chip damage making to a position to costly repair from $3000 to $5000

20250910AIR BAGS

Was pulling into parking spot when car went haywire and started accelerating on its own. It would not stop until it has hit 5 cars and crashed into a cement wall. The brakes did NOT stop the acceleration. This occurred at the exact same time there was an incoming call which was not answered. The airbags did NOT deploy. The car appears to be totaled and has been towed to a State Farm affiliated auto yard. There were no indicator lights that something was wrong BUT the Lexus app showed 5 warnings that came in to my text messages same day. These 5 alerts are indicative of exactly what occurred.

Compare 2024LEXUSRX to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2024 LEXUS RX have?
The 2024 LEXUS RX has 66 NHTSA complaints, 2 crashes, 0 fires, 6 injuries, and 0 deaths reported.
Are there any recalls for the 2024 LEXUS RX?
Yes, the 2024 LEXUS RX has 4 recall(s). The most common affected component is BACK OVER PREVENTION:DISPLAY FUNCTION. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 LEXUS RX?
The most-complained component for the 2024 LEXUS RX is ELECTRICAL SYSTEM with 15 complaints. Other frequently reported areas include UNKNOWN OR OTHER and ENGINE.
Is the 2024 LEXUS RX safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.