2023 LEXUS RX

55 complaints filed with NHTSA.

55
Complaints
5
Crashes
0
Fires
7
Injuries
0
Deaths

Complaints by Component

ComponentCount
UNKNOWN OR OTHER11
ENGINE7
ELECTRICAL SYSTEM6
STRUCTURE:BODY5
POWER TRAIN4
LANE DEPARTURE: BLIND SPOT DETECTION3
LANE DEPARTURE: WARNING2
LANE DEPARTURE: ASSIST2
FUEL/PROPULSION SYSTEM2
AIR BAGS2
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
VISIBILITY/WIPER1
SEAT BELTS1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
VEHICLE SPEED CONTROL1

Recalls (2)

25V74400030/10/2025

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di

25V04000029/01/2025

STEERING:COLUMN

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.

Recent Complaints

20260202BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

I took my vehicle to Lexus of Louisville on 2/2/26 for Recall campaign number: NHTSA 25V744000 (Lexus internal 25LB06. My backup camera does not work at all but I was told my vin is not part of the recall even though my year, make and model is. Lexus charged $250 to diagnose the problem and the repair is $1311 for a new camera. The part is on backorder. I drive on average 25,000 miles per year. Not having a back up camera is a safety risk for myself and everyone around me as I am in and out of a

20260114ELECTRICAL SYSTEM

The 2023 Lexus RX-350 has had complete 12 volt battery failure twice in the last year. The hybrid battery charging procedure for the 12 volt battery is insufficient. Twice I have been stranded. The frequency and duration of the hybrid battery charging is not sufficient. A more powerful 12 volt AGM battery is needed. The dealer says I am not taking sufficiently long trips to charge the battery. Last Saturday I took two 30 - 40 minute trips but the battery had only 11.8 volts requiring a 100% ch

20260112SUSPENSION

Hi. I noticed my vehicle was randomly making a clunking noise in the rear end. Also, on the highway, it would drift and was difficult to steer. I took it to dealership to be examined because it was still under warranty. They showed me that the driver's side rear trailing arm was disconnected. The bolt was not even there. They stated that it was caused by outside influence, possibly from hitting something. But I did not hit anything. The only sign of damage was where the loose trailing arm rubbed

20260112STEERING

Hi. I noticed my vehicle was randomly making a clunking noise in the rear end. Also, on the highway, it would drift and was difficult to steer. I took it to dealership to be examined because it was still under warranty. They showed me that the driver's side rear trailing arm was disconnected. The bolt was not even there. They stated that it was caused by outside influence, possibly from hitting something. But I did not hit anything. The only sign of damage was where the loose trailing arm rubbed

20260110ELECTRICAL SYSTEM

If we don't drive the car for 4 or 5 days, especially in cold weather, the car will sometimes not start due to a drained 12V battery. We've spoken to Lexus of Rockville, MD and Lexus roadside assistance, who are aware of the issue but say the 12V battery is "healthy." Online research shows this is a widespread known issue with Lexus RX350h and RX500h vehicles from 2023 onward: [XXX] [XXX] . A simple software update to ensure that the high-voltage hybrid battery charges the 12V battery to a gr

20251226ELECTRICAL SYSTEM

On at least 7 occasions the driver was TRAPPED inside the vehicle. The car failed to start and the doors and windows locked. If the driver had not had a cell phone to make an emergency call he would have been locked inside until someone discovered the problem. Had this happened in Phoenix, AZ in the summer, there is a very good chance the driver would have been dead before he was rescued. The last time was December 11, 2025. We replaced the starter battery for 2nd time in 2 years and 40K mi

20251209ELECTRICAL SYSTEM

The car battery goes dead when car not used in 14days, or not driven on freeway long enough to top off battery. We've had to jump it for being in a cool garage for a couple of days, and the battery is only 2yrs old. The car needs a stronger battery.

20251205STRUCTURE:BODY

My electronic door handles fail when there is frost and or cold weather

20251201UNKNOWN OR OTHER

When using android auto and I get a phone call the car screen will not return back to it's original screen. If I use apple car play it's just fine and it works like it should and the screen returns to it's original screen. I had the same issue with my 2022 Yukon when I purchased it. General motors later came out with two software updates and after the last update the issue was resolved. I filed a complaint with lexus three different times and they refuse to correct the problem. The safety i

20251112ELECTRICAL SYSTEM:12V/24V/48V BATTERY

I entered then attempted to start my Lexus on November 11, 2025. The car would not start - the dashboard lights fleshed briefly, then the car was completely dead. There was not a light on anywhere. The doors would not open and the windows would not roll down. I was trapped. fortunately I had my cell phone so I was able to call my wife who was inside of our house. She could not open the door with the manual key, She called AAA. The tech hooked up some power device under the hood and the c

20251112LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE

I entered then attempted to start my Lexus on November 11, 2025. The car would not start - the dashboard lights fleshed briefly, then the car was completely dead. There was not a light on anywhere. The doors would not open and the windows would not roll down. I was trapped. fortunately I had my cell phone so I was able to call my wife who was inside of our house. She could not open the door with the manual key, She called AAA. The tech hooked up some power device under the hood and the c

20251016UNKNOWN OR OTHER

While we were driving, our sunroof just exploded! There was no-one around us. There was a loud bang, glass was flying and the wind was so loud we couldn't hear each other. If my wife would have been driving, we probably would have wrecked because she screamed and through her arms in the air. We exited off the road, inspected our vehicle and took pictures. The only damage we could see was the front section of our sunroof was shattered. We drove to the nearest dealership where they took pict

20250710POWER TRAIN

The contact called on behalf of his mother who owns a 2023 Lexus RX500H. The contact stated while his mother was reversing, the vehicle shuddered abnormally. The contact stated that while his mother was depressing the accelerator pedal, the vehicle failed to accelerate as intended. The driver turned off the vehicle and the vehicle restarted after several attempts. The vehicle was driven to the shoulder of the roadway. The contact stated that the failure had occurred twice. The contact stated tha

Mileage: 7,500

20250629UNKNOWN OR OTHER

Spontaneous sunroof glass burst

20250623ENGINE

When removing foot from gas pedal the rpm shoot up to almost 4k instead of switching to EV mode or dropping to 1k rpm’s. This has scared my wife causing her to slam on brakes as she thought throttle was stuck since the rpm’s shot up. This is dangerous. It doesn’t happen all the time and Lexus did duplicate it but said was normal.

20250429CrashAIR BAGS

My air bags did not deploy with a head on collision.

20250429CrashFORWARD COLLISION AVOIDANCE: WARNINGS

My air bags did not deploy with a head on collision.

20250127UNKNOWN OR OTHER

Unintended acceleration. After complete stop at signal light behind another car electric motor was keep pushing car forward with feet on break and no feet on accelerator. Car was at complete stop and then after complete stop car started moving so press breaks more harder and car started moving up and down due to electric power pushing car forward and break system trying to stop car. Submitted dash cam video to Lexus dealership.

20241230ELECTRICAL SYSTEM

The contact owns a 2023 Lexus RX500H. The contact stated while depressing the brake pedal, the vehicle surged forward. There were no warning lights illuminated. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The contact stated that the failure persisted. The vehicle was taken to another dealer, Lexus of Santa Fe (6824 Cerrillos Rd, Santa Fe, NM 87507) who were unable to determine the cause of the failure. The contact stated that the failure persisted. W

Mileage: 5,000

20241230VEHICLE SPEED CONTROL

The contact owns a 2023 Lexus RX500H. The contact stated while depressing the brake pedal, the vehicle surged forward. There were no warning lights illuminated. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The contact stated that the failure persisted. The vehicle was taken to another dealer, Lexus of Santa Fe (6824 Cerrillos Rd, Santa Fe, NM 87507) who were unable to determine the cause of the failure. The contact stated that the failure persisted. W

Mileage: 5,000