LEXUS NX HYBRID · model year

2018 LEXUS NX HYBRID

4 NHTSA complaints, 1 crash report. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2018LEXUSNX HYBRID carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

The most frequently selected component label in reports for the 2018 NX HYBRID is service brakes with 2 filings, followed by electrical system (2). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.

NHTSA currently has 3 investigation files overlapping the 2018 NX HYBRID. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

4
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

4 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
SERVICE BRAKES2
ELECTRICAL SYSTEM2

Recent Complaints

20200916ELECTRICAL SYSTEM

I HAVE A 2018 LEXUS NX 300H, THAT WE BOUGHT 2 YEARS AGO AND HAD BEEN BRINGING TO THE DEALERSHIP FOR MAINTENANCE. RECENTLY ON AUGUST 31ST, 2020 MY RIGHT PASSENGER MIRROR EXPLODED WITH WIRES HANGING OUT AND MIRROR POPPED OUT- LUCKILY I WAS A BLOCK AWAY FROM MY HOUSE RUNNING ABOUT 5MPH, OR MY MIRROR WOULD HAVE FLOWN IN THE FREEWAY AND MAY HAVE CAUSE AN ACCIDENT. BROUGHT TO THE DEALERSHIP BUT THEY SAID THAT I MIGHT HAVE HIT SOMETHING SINCE THERE WAS THIS THREAD LIKE DENT- (WHICH THEY SAID COULD HAVE HAPPEN DUE TO THE MIRROR POPPING OUT OF ITS CASE.) STILL DOES NOT MAKE SENSE TO HAVE A SIDE MIRROR EXPLODING. ITS LIKE IF YOUR CAR GETS EVEN THE TINIEST DENT YOUR MIRROR MIGHT EXPLODE. THE DEALERSHIP CLAIMS THIS IS NOT COVERED BY MY WARRANTY DUE TO WHAT THEY CLAIM SOMETHING FLEW OR HIT THE SIDE MIRROR. I KEEP ON TELLING THEM - I WAS THE DRIVER NOTHING HIT THE VEHICLE. HOPEFULLY THIS MANUFACTURER TAKE THIS SERIOUSLY BEFORE ANY ACCIDENT HAPPENS.

Mileage: 7,085

20200105SERVICE BRAKES

WHEN I STARTED THE CAR, WHICH HAS ONLY 17,000 MILES ON IT, THE WARNING LIGHTS CAME ON ALERTING ME OF BRAKE FAILURE. I WAS IN MY DRIVEWAY & HAD NOT YET DEPARTED.

Mileage: 17,000

20180709ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2018 LEXUS NX300H. WITHIN WEEKS OF THE CONTACT OWNING THE VEHICLE, IT STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER (LEXUS OF SERRAMONTE, 700 SERRAMONTE BLVD, COLMA, CA 94014, (650) 403-1086) WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER TO DETERMINE A REPAIR REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0.

20180525CrashSERVICE BRAKES

I WAS PARK AT STOP SIGN ON A CITY STREET WITH MY FOOT ON THE BRAKES NEXT THING I KNEW I WAS HITTING ANOTHER VEHICLE MY BRAKES UNINTENDED ACCELERATED AND MY BRAKES FAILED. I COULD NOT STOP THIS CAR FOR 2 BLOCKS, I TRIED TO PLACE IT IN PARK, AND ALSO TURN THE CAR OFF, THE CAR WOULD NOT STOP. I KEPT MY FOOT ON THE BRAKES BUT IT JUST ACCELERATED. I REPORTED IT TO LEXUS AND ACCORDING TO LEXUS AN INDEPENDENT ANALYSIS WOULD COME OUT AND INSPECT MY VEHICLE. THE VEHICLE SET ON LEXUS CAR LOT FOR A MONTH AND THE WAS INSPECTED AND A MONTH LATER LEXUS NOTIFIED ME INFORMING ME THAT MY BRAKES SHOWED NO EVIDENCE OF FAILING, WELL EITHER I AM LYING OR LEXUS IS LYING, OR THERE IS A UNDERLYING PROBLEM WITH THE BRAKES THAT LEXUS WAS UNABLE TO DETECT ARE CHOOSE NOT TO ADMIT BECAUSE THE MILLIONS OF DOLLARS A RECALL CAN COST, ITS IN LEXUS BEST INTEREST TO DENY MY CLAIM AND WAIT FOR MULTIPLE OF THEIR CUSTOMERS TO LOOSE THEIR LIVES BEFORE THE COMPANY ADMIT THAT THERE IS A PROBLEM. I HAD NO INJURIES AND CAR

Mileage: 780

Compare 2018LEXUSNX HYBRID to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2018 LEXUS NX HYBRID have?
The 2018 LEXUS NX HYBRID has 4 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2018 LEXUS NX HYBRID?
The most-complained component for the 2018 LEXUS NX HYBRID is SERVICE BRAKES with 2 complaints. Other frequently reported areas include ELECTRICAL SYSTEM.
Is the 2018 LEXUS NX HYBRID safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2018 LEXUS NX HYBRID; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.