2024 LEXUS NX
47 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 10 |
| UNKNOWN OR OTHER | 8 |
| STRUCTURE:BODY | 4 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 3 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 3 |
| VISIBILITY/WIPER | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| SERVICE BRAKES | 2 |
| ENGINE | 2 |
| POWER TRAIN | 2 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| EXTERIOR LIGHTING | 1 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| SEATS | 1 |
Recalls (3)
BACK OVER PREVENTION:DISPLAY FUNCTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di
STEERING:COLUMN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehic
Recent Complaints
While driving, which occurred 20 minutes after i started the car, the driverâs door gets unlocked automatically and i started hearing car warning with â ï¸ appearing on my dashboard. I also heard wind noise from the highway. With the electric, i could not simply open and close the door while driving, but had to pull the door with my left hand for the next 40 minutes while driving until i hit destination. When i pulled door towards close position, wind noise and warning sound went away, but c
The incident happened on August 27, 2025, at about 8:30 in the morning when I was trying to park the car in a parking lot. As I came to the parking space to park the car with my foot on the brake pedal, the car accelerated all of a sudden after it had stopped before I could shift the gear lever to âParkâ. The car went over the curb. I reversed and tried to park the car again in the same spot. The car accelerated again and went over the curb, and this time ended up going all the way to the tw
Driver dash does not illuminate upon starting vehicle. No MPH or other drives gauges display.
Vehicle: 2024 Lexus NX 450h+ (plug-in hybrid) Odometer at latest event: ~14,600 miles Dealer: Motor City Lexus of Bakersfield (Bakersfield, CA) Lexus Corporate Case #: 250823001008 Complaint Description: While driving, the vehicle suddenly lost all electrical power without warning on two separate occasions, causing the instrument cluster to go dark and an immediate loss of power steering and brake assist. I had to coast to a stopâthis is a serious crash risk. Timeline of events: ⢠08/20/20
Vehicle: 2024 Lexus NX 450h+ (plug-in hybrid) Odometer at latest event: ~14,600 miles Dealer: Motor City Lexus of Bakersfield (Bakersfield, CA) Lexus Corporate Case #: 250823001008 Complaint Description: While driving, the vehicle suddenly lost all electrical power without warning on two separate occasions, causing the instrument cluster to go dark and an immediate loss of power steering and brake assist. I had to coast to a stopâthis is a serious crash risk. Timeline of events: ⢠08/20/20
Vehicle: 2024 Lexus NX 450h+ (plug-in hybrid) Odometer at latest event: ~14,600 miles Dealer: Motor City Lexus of Bakersfield (Bakersfield, CA) Lexus Corporate Case #: 250823001008 Complaint Description: While driving, the vehicle suddenly lost all electrical power without warning on two separate occasions, causing the instrument cluster to go dark and an immediate loss of power steering and brake assist. I had to coast to a stopâthis is a serious crash risk. Timeline of events: ⢠08/20/20
AUTOMATIC BRAKING SYSTEM FAILED AFTER I EXPERIENCD A SUDDEN ACCELERATION LEXUS INSPECTED THE VEHICLE AN PRINTED OUT ALL SORTS OF DATA WHICH THEY ARE SUPPOSED TO EXPLAIN TO ME IN45 DAYS NOT PRIOR WARNIG SIGNS
AUTOMATIC BRAKING SYSTEM FAILED AFTER I EXPERIENCD A SUDDEN ACCELERATION LEXUS INSPECTED THE VEHICLE AN PRINTED OUT ALL SORTS OF DATA WHICH THEY ARE SUPPOSED TO EXPLAIN TO ME IN45 DAYS NOT PRIOR WARNIG SIGNS
AUTOMATIC BRAKING SYSTEM FAILED AFTER I EXPERIENCD A SUDDEN ACCELERATION LEXUS INSPECTED THE VEHICLE AN PRINTED OUT ALL SORTS OF DATA WHICH THEY ARE SUPPOSED TO EXPLAIN TO ME IN45 DAYS NOT PRIOR WARNIG SIGNS
The contact owns a 2024 Lexus NX 350. The contact stated that while driving at an undisclosed speed, the blind spot warning light inadvertently illuminated without another vehicle nearby. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 19,000.
Mileage: 19,000
The contact owns a 2024 Lexus NX350. The contact stated while driving at an undisclosed speed and making a left turn into a fast-food restaurant, the vehicle made an abnormal popping sound. The contact stated while in the drive through and shifting from park(P) to drive(D), the vehicle failed to shift into the intended gear; however, the instrument panel and the gear shifter indicated that the vehicle was in drive(D). The message "Park" was displayed. A bystander advised the contact to shift to
Purchased this 2024 NX in October 2024. Since purchase the CarPlay aspect of the car where you can talk to text and voice call has not been functioning normally. It cuts in and out of bluetooth so if I am on a hands free call with someone, sometimes it cuts over to the phone randomly and won't connect to the car. The talk to text feature and any talk to the car feature for CarPlay doesn't work as it does not recognize any voice it just hears what the car is playing and asks for repeating. This i
The contact owned a 2024 Lexus NX530. The contact stated that while parked and turned off, a few hours later, she observed a fire emanating from the front of the vehicle. The fire then spread to another vehicle that was parked in front of the vehicle. The fire department arrived and defused the fire. The contact stated that the fire department advised her that the fire originated from the engine compartment. The vehicle was towed to a salvage lot. A fire report was taken, and a police report was
Was parking at grocery store, very slowly advancing into parking space when car suddenly accelerated and ran into a brick pillar, jumping the curb.
My 2024 Lexus NX 450h+ experienced a complete 12V battery failure after normal short-distance driving, leaving me stranded without warning. This is a known defect in Lexus plug-in hybrids that the manufacturer has not properly disclosed to buyers. Incident Details: After several short trips (all under normal driving conditions), my 2024 Lexus NX 450h+ failed to start. The vehicle was completely non-responsive. Because the doors and liftgate were locked and inoperable, I was forced to crawl thro
My 2024 Lexus NX 450h+ experienced a complete 12V battery failure after normal short-distance driving, leaving me stranded without warning. This is a known defect in Lexus plug-in hybrids that the manufacturer has not properly disclosed to buyers. Incident Details: After several short trips (all under normal driving conditions), my 2024 Lexus NX 450h+ failed to start. The vehicle was completely non-responsive. Because the doors and liftgate were locked and inoperable, I was forced to crawl thro
My son and I were almost killed the other day because the engine of my 1 year old car failed. We were in the middle of 6 lanes of rushing highway traffic when the car stopped accelerating and came to a dead stop. I had just had the car serviced 10 days before and didn't feel, hear or see anything hit my car. The message on my dashboard said "go to the dealer" when it should have said "pull over immediately, turn off your car and call for help". The dealership told me that a rock must have gone t
Thereâs something wrong in the electrical system. In order to start the car, it requires boosting the battery only. Boosting under the hood doesnât work with the lithium power packs charged 100%. After signing the financial documents the day I test drove it, I couldnât drive it home if I wanted to. The car wouldnât start. I donât know how the dealer got it started but I have been intermittently boosting it to start. This happens whether the car sits a day or more. The last frequ
Thereâs something wrong in the electrical system. In order to start the car, it requires boosting the battery only. Boosting under the hood doesnât work with the lithium power packs charged 100%. After signing the financial documents the day I test drove it, I couldnât drive it home if I wanted to. The car wouldnât start. I donât know how the dealer got it started but I have been intermittently boosting it to start. This happens whether the car sits a day or more. The last frequ
Thereâs something wrong in the electrical system. In order to start the car, it requires boosting the battery only. Boosting under the hood doesnât work with the lithium power packs charged 100%. After signing the financial documents the day I test drove it, I couldnât drive it home if I wanted to. The car wouldnât start. I donât know how the dealer got it started but I have been intermittently boosting it to start. This happens whether the car sits a day or more. The last frequ