Total Complaints
38 filings
LEXUS NX · model year
38 NHTSA complaints, 3 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2019LEXUSNX carries 38 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 NX is fuel/propulsion system with 10 filings, followed by service brakes (5) and unknown or other (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2019 NX. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
38 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 10 |
| SERVICE BRAKES | 5 |
| UNKNOWN OR OTHER | 3 |
| STRUCTURE:BODY | 2 |
| FUEL SYSTEM, GASOLINE | 2 |
| POWER TRAIN | 2 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 1 |
| SUSPENSION | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| AIR BAGS | 1 |
| VEHICLE SPEED CONTROL | 1 |
| WHEELS | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| ENGINE | 1 |
| POWER TRAIN:AXLE ASSEMBLY | 1 |
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Car was running normally and going at 50mph then all of a sudden car abruptly lost power and went to 10mph and dashboard lit up. Very scary as we also had our kids in the car--I can only imagine how dangerous this would have been if we had been on the highway going 70mph. Dealer diagnosed with low pressure fuel pump being bad. Lexus paid for the repair due to some lawsuit settlement but these cars should be recalled due to sudden loss in power!!
During heavy wind driven rain the front sensors start to show errors on the screen. These errors cause the the advance safety systems and parking sensors to deactivate. The warnings state to clean the sensors. Sometimes stopping the vehicle and turning off and on the ignition seems to resent but it does happen again. Usually this takes about 30 minutes of heavy rain to cause the. All other functions of the vehicle work but most safety systems appear to deactivate because of the sensors. This should not happen during a time when the systems are most needed.
During heavy wind driven rain the front sensors start to show errors on the screen. These errors cause the the advance safety systems and parking sensors to deactivate. The warnings state to clean the sensors. Sometimes stopping the vehicle and turning off and on the ignition seems to resent but it does happen again. Usually this takes about 30 minutes of heavy rain to cause the. All other functions of the vehicle work but most safety systems appear to deactivate because of the sensors. This should not happen during a time when the systems are most needed.
During heavy wind driven rain the front sensors start to show errors on the screen. These errors cause the the advance safety systems and parking sensors to deactivate. The warnings state to clean the sensors. Sometimes stopping the vehicle and turning off and on the ignition seems to resent but it does happen again. Usually this takes about 30 minutes of heavy rain to cause the. All other functions of the vehicle work but most safety systems appear to deactivate because of the sensors. This should not happen during a time when the systems are most needed.
Trunk is defective. Trunk will not open unless it is manually opened, which is hard because it is powered. If there is an accident and a person needs to escape, they would be stuck inside due to these defective trunks. Many others are experiencing this issue online.
The contact owns a 2019 Lexus NX 300. The contact stated that while stopped at a red light, the RPM started to fluctuate. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the mechanic retrieved DTC: P0300 and P11EF. Additionally, the check engine warning light was illuminated. The vehicle was then taken to a local dealer to be diagnosed, and the contact was informed that the fuel injector was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 25V028000 (FUEL SYSTEM, GASOLINE) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 144,000.
Mileage: 144,000
The contact owns a 2019 Lexus NX300. The contact stated there was a misfire in the engine and the engine was idling rough. The contact heard a clicking sound coming from the steering wheel while driving at speeds of approximately 10 MPH or slower and when turning the steering wheel. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to TSB: L-SB-007-21; NHTSA ID Number: 11003637 (Engine). The vehicle was taken to the dealer and was diagnosed with a misfire. The dealer also diagnosed the vehicle with the front axle failure. The contact was informed that the front axle needed to be replaced. The front axle was replaced; however, the sound persisted. The vehicle engine was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
Mileage: 35,000
The contact owns a 2019 Lexus NX300. The contact stated there was a misfire in the engine and the engine was idling rough. The contact heard a clicking sound coming from the steering wheel while driving at speeds of approximately 10 MPH or slower and when turning the steering wheel. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to TSB: L-SB-007-21; NHTSA ID Number: 11003637 (Engine). The vehicle was taken to the dealer and was diagnosed with a misfire. The dealer also diagnosed the vehicle with the front axle failure. The contact was informed that the front axle needed to be replaced. The front axle was replaced; however, the sound persisted. The vehicle engine was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
Mileage: 35,000
The contact owns a 2019 Lexus NX300. The contact stated there was a misfire in the engine and the engine was idling rough. The contact heard a clicking sound coming from the steering wheel while driving at speeds of approximately 10 MPH or slower and when turning the steering wheel. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to TSB: L-SB-007-21; NHTSA ID Number: 11003637 (Engine). The vehicle was taken to the dealer and was diagnosed with a misfire. The dealer also diagnosed the vehicle with the front axle failure. The contact was informed that the front axle needed to be replaced. The front axle was replaced; however, the sound persisted. The vehicle engine was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
Mileage: 35,000
Air fuel imbalance. Air fuel ratio Imbalance. Rough idling. System too rich bank 1. Requires cylinder head removal. Other VIN#'s recalled; however, my vin # was not accounted for though experiencing the exact issues and codes.
Air fuel imbalance. Air fuel ratio Imbalance. Rough idling. System too rich bank 1. Requires cylinder head removal. Other VIN#'s recalled; however, my vin # was not accounted for though experiencing the exact issues and codes.
I have attempted informing Lexus of this situation. To my knowledge, they have not pursued the case. On October 31, 2023, we brought our NX300 [XXX] ) in at 44,806 miles. The left parking brake actuator was inoperative (also rendering the cruise control inoperative). To get to the dealership from Ormond Beach, I removed the appropriate fuses to avoid any undesired operation from the unit. I was hoping any problems would be covered by warrantyâit had under 50,000 miles. The Basic Warranty had expired. The Powertrain Warranty was still in effect. Strangely, brakes are not listed in either warranty. This was definitely NOT a wear and tear item. After inspection by Lexus mechanic, the failed actuator would not and could not be covered by warranty. The âout-the-doorâ cost was $1371.43 (RO# [XXX]). I asked for the old part, which I still have. There is an extreme manufacturing defect I found. Lexus charged $997.63 for the part. The same EXACT part is available online for
I have attempted informing Lexus of this situation. To my knowledge, they have not pursued the case. On October 31, 2023, we brought our NX300 [XXX] ) in at 44,806 miles. The left parking brake actuator was inoperative (also rendering the cruise control inoperative). To get to the dealership from Ormond Beach, I removed the appropriate fuses to avoid any undesired operation from the unit. I was hoping any problems would be covered by warrantyâit had under 50,000 miles. The Basic Warranty had expired. The Powertrain Warranty was still in effect. Strangely, brakes are not listed in either warranty. This was definitely NOT a wear and tear item. After inspection by Lexus mechanic, the failed actuator would not and could not be covered by warranty. The âout-the-doorâ cost was $1371.43 (RO# [XXX]). I asked for the old part, which I still have. There is an extreme manufacturing defect I found. Lexus charged $997.63 for the part. The same EXACT part is available online for
Excessive front pads wear: First replacement @13,000 miles. Second front pads replacement recommended @15,350 miles.
I have a 2019 NX, and the driver side mirror vibrate at speed over about 40mph. I went to dealership and checked on it. No one seems to able to help. They directed me to call the warranty line and same thing. it seems like Lexus doesn't want to admit this is one of the manufacture problems. I found many posts about side mirror vibration for lexus nx. Lexus said it's ''normal characteristic" which I totally disagree. The vibration is NOT normal and its annoying while driving. And its DRIVING HAZARD as well if you can't see the mirror clearly. I had an RX before which I loved and had no problems with it. My sister has a 2018 Rav4. I also have a 2018 CRV and even a Scion xb. I know what a "normal" side mirror vibration for a compact SUV should be. Lexus is not willing to fix these defect. I found the SAME compliant for 2022-23 Lexus NX too.
We bought used 2019 Lexus NX 300 with 11573 miles Lexus dealer salesman said the car was still under warranty Before delivery to customer Lexus dealer did performed 161points of service such as : electrical same as mechanical components on entirely of the car and it s/ b working properly without any problems In the past over two years Iâve continued to bring the car back for service Last year I did question ask some service manager about these squeaking noise when driving on the road and they did responded itâs normal ( four original tires are comes with my 2019 Lexus SUV )last time I discovered about two tires brand Dunlop ST 30 size : 225/65R17 -102H show numbers of cracked along to side of the tires and I did mentioned with Lexus dealer but they said its normal and not warranty In the list 161 points of Lexus certified PDF under pages 5 of 6 Section : Hoist items# 114 mention about this condition was covered from Lexus Iâve been trying to work out with them in fact I did c
We bought used 2019 Lexus NX 300 with 11573 miles Lexus dealer salesman said the car was still under warranty Before delivery to customer Lexus dealer did performed 161points of service such as : electrical same as mechanical components on entirely of the car and it s/ b working properly without any problems In the past over two years Iâve continued to bring the car back for service Last year I did question ask some service manager about these squeaking noise when driving on the road and they did responded itâs normal ( four original tires are comes with my 2019 Lexus SUV )last time I discovered about two tires brand Dunlop ST 30 size : 225/65R17 -102H show numbers of cracked along to side of the tires and I did mentioned with Lexus dealer but they said its normal and not warranty In the list 161 points of Lexus certified PDF under pages 5 of 6 Section : Hoist items# 114 mention about this condition was covered from Lexus Iâve been trying to work out with them in fact I did c
Drive shaft broke apart from the two bolts securing it to the chassis while driving slow speeds to bolts appear to be missing car made significant noise I needed to be towed to the dealership
Our sunroof exploded while driving on the highway, not near any other cars or flying debris. The glass shattered across the entire sunroof, and a hole 6 inches x 12 inches was created.
My vehicle has safety recalls since last year and I would like to fix them for my kids and mine safety
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.