LEXUS NX · model year

2017 LEXUS NX

18 NHTSA complaints, 8 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2017LEXUSNX carries 18 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 0 fires, 8 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 NX is unknown or other with 2 filings, followed by service brakes (2) and forward collision avoidance: automatic emergency braking (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 3 investigation files overlapping the 2017 NX. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

18
Complaints
8
Crashes
0
Fires
8
Injuries
0
Deaths

Total Complaints

18 filings

Crashes Reported

8 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
UNKNOWN OR OTHER2
SERVICE BRAKES2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
ELECTRICAL SYSTEM2
AIR BAGS1
FUEL/PROPULSION SYSTEM1
SEATS1
STEERING1
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL1
SUSPENSION1
ENGINE1
POWER TRAIN1
BACK OVER PREVENTION: WARNINGS1
LATCHES/LOCKS/LINKAGES1

Recent Complaints

20240502LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Lexus NX 200T. The contact stated that while attempting to enter the trunk, the contact heard a click, but the trunk failed to unlatch, and the contact was unable to open the trunk. An unknown warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.

Mileage: 45,000

20240206CrashELECTRICAL SYSTEM

I was pulling into a parking space at a gas station and the vehicle took off at a fast speed and I could not stop the vehicle, the “parking assist light came in saying parking assist malfunction, I tried braking and nothing, the car kept going I hit something then it stop as I put the gear in park, the passenger electrical window won’t operate from the driver side, Lexus refused to take responsibility of an electrical problem occurred as the vehicle malfunctioned, at the shop they claimed nothing was wrong, with breaks or no electrical problem, there is something wrong with a part that causes difficulty getting the tire off and in turn damaging the tire , this was told to me be a auto repair shop, Lexus did nothing to take responsibility nor did they treat me well, as if I just decided to ram my car into something, I later read other reports where this vehicle had same problem with the vehicle just taking off and driver unable to stop the vehicle , I only had the car for about 4

20240206CrashUNKNOWN OR OTHER

I was pulling into a parking space at a gas station and the vehicle took off at a fast speed and I could not stop the vehicle, the “parking assist light came in saying parking assist malfunction, I tried braking and nothing, the car kept going I hit something then it stop as I put the gear in park, the passenger electrical window won’t operate from the driver side, Lexus refused to take responsibility of an electrical problem occurred as the vehicle malfunctioned, at the shop they claimed nothing was wrong, with breaks or no electrical problem, there is something wrong with a part that causes difficulty getting the tire off and in turn damaging the tire , this was told to me be a auto repair shop, Lexus did nothing to take responsibility nor did they treat me well, as if I just decided to ram my car into something, I later read other reports where this vehicle had same problem with the vehicle just taking off and driver unable to stop the vehicle , I only had the car for about 4

20240206CrashBACK OVER PREVENTION: WARNINGS

I was pulling into a parking space at a gas station and the vehicle took off at a fast speed and I could not stop the vehicle, the “parking assist light came in saying parking assist malfunction, I tried braking and nothing, the car kept going I hit something then it stop as I put the gear in park, the passenger electrical window won’t operate from the driver side, Lexus refused to take responsibility of an electrical problem occurred as the vehicle malfunctioned, at the shop they claimed nothing was wrong, with breaks or no electrical problem, there is something wrong with a part that causes difficulty getting the tire off and in turn damaging the tire , this was told to me be a auto repair shop, Lexus did nothing to take responsibility nor did they treat me well, as if I just decided to ram my car into something, I later read other reports where this vehicle had same problem with the vehicle just taking off and driver unable to stop the vehicle , I only had the car for about 4

20230820ENGINE

WATER PUMP LEAKING COOLANT: This pump which pushes coolant for engine's cooling system is leaking in several Lexus vehicles. If not replaced, engine will not be operating efficiently and could result in catastrophic engine damage. My vehicle although out of warranty has not even reached 40,000 miles. Dealer provided estimate of $1,134.81 + tax. Dealer warned that if not replaced it could result in catastrophic engine damage that has costed people between $7,000-$21,000. On further research on Internet, I found that coolant water pump has failed in Lexus for several customers, for multiple models of Lexus, for several years, at low mileages. Despite this Lexus has never issued a recall of defective coolant water pump. I would request NHTSA to please investigate this serios issue. Thank You !!

20230820POWER TRAIN

WATER PUMP LEAKING COOLANT: This pump which pushes coolant for engine's cooling system is leaking in several Lexus vehicles. If not replaced, engine will not be operating efficiently and could result in catastrophic engine damage. My vehicle although out of warranty has not even reached 40,000 miles. Dealer provided estimate of $1,134.81 + tax. Dealer warned that if not replaced it could result in catastrophic engine damage that has costed people between $7,000-$21,000. On further research on Internet, I found that coolant water pump has failed in Lexus for several customers, for multiple models of Lexus, for several years, at low mileages. Despite this Lexus has never issued a recall of defective coolant water pump. I would request NHTSA to please investigate this serios issue. Thank You !!

20230719SERVICE BRAKES

While traveling at freeway speeds the vehicle's emergency braking system activated without the operator initiating the system resulting in rear wheels locking up, causing the vehicle to go into a rear wheel skid.

20230719ELECTRICAL SYSTEM

While traveling at freeway speeds the vehicle's emergency braking system activated without the operator initiating the system resulting in rear wheels locking up, causing the vehicle to go into a rear wheel skid.

20230719FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While traveling at freeway speeds the vehicle's emergency braking system activated without the operator initiating the system resulting in rear wheels locking up, causing the vehicle to go into a rear wheel skid.

20221227CrashSUSPENSION

The brakes failed, and I could not stop or control the car. How was your safety or the safety of others put at risk? The car nose-dived off the highway onto the on-ramp, I was with my brother and we could have died, and his back is broken, and my face is messed up. Scared to drive been crying every day the front airbags did not come out Has the problem been reproduced or confirmed by a dealer or independent service center? waiting on the insurance to review Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Police and Tow Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes, a same concern when driving in rain, or any time the road is not dry the car will slide, I have no control over the back of the car it slides often and i will have to correct it

20221227CrashSERVICE BRAKES

The brakes failed, and I could not stop or control the car. How was your safety or the safety of others put at risk? The car nose-dived off the highway onto the on-ramp, I was with my brother and we could have died, and his back is broken, and my face is messed up. Scared to drive been crying every day the front airbags did not come out Has the problem been reproduced or confirmed by a dealer or independent service center? waiting on the insurance to review Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Police and Tow Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes, a same concern when driving in rain, or any time the road is not dry the car will slide, I have no control over the back of the car it slides often and i will have to correct it

20221227CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The brakes failed, and I could not stop or control the car. How was your safety or the safety of others put at risk? The car nose-dived off the highway onto the on-ramp, I was with my brother and we could have died, and his back is broken, and my face is messed up. Scared to drive been crying every day the front airbags did not come out Has the problem been reproduced or confirmed by a dealer or independent service center? waiting on the insurance to review Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Police and Tow Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes, a same concern when driving in rain, or any time the road is not dry the car will slide, I have no control over the back of the car it slides often and i will have to correct it

20221128CrashVEHICLE SPEED CONTROL:ACCELERATOR PEDAL

The contact owns a 2017 Lexus NX200T. The contact stated while pulling into a parking space at approximately 5 MPH the vehicle suddenly accelerated, the contact said she had her foot on the brake pedal. The vehicle crashed into a parking pole barrier with the driver's side front grill. The contact was able to shift into park (P) just as she crashed into the pole. The contact stated the parking assist malfunction light was illuminated and several other unknown lights as well. The contact stated that there was damage to the bumper and the grill on the driver's side as well as a cracked headlight housing. The contact stated that there was no damage to the pole. The contact was able to drive the vehicle back to her residence, however, she had it towed to a dealer. The dealer diagnosed that there was a failure of the GPS system and the tire pressure sensor. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 72,925.

Mileage: 72,925

20221120UNKNOWN OR OTHER

I stepped out of my car in our condo complex after parking. and turned off the engine only after i stepped out completely. vehicle starts rolling. I opened the door so wide, in panicked jumped back with right leg pressing on the break/ turning engine , shift gear to park, as i have no control over the door. As i am trying to hold on the steering wheel and doing all the actions mentioned above , the door swung hard with my leg on it while the car is in rolling motion. It did stop , almost hitting the parked pickup car. damaged the door and the front fender. Dont recall exactly what happened, it possible that i may have turned it off while it is in drive (?) but vehicle is not moving. Lexus a luxury car made it too convenient with auto parking brake , doesn’t not have a safety feature to prevent roll off accident when vehicle is at full stop and engine turned off.(unlike prius). Repair estimated at $3,000-$5,000.

20221014STEERING

The contact owns a 2017 Lexus NX200T. The contact stated that his wife was driving approximately 5 MPH, the power steering suddenly malfunctioned and the steering wheel became extremely difficult to turn in either direction. After turning off and restarting the vehicle, the failure persisted. During the failure, the message “power steering malfunction, steering power low visit your dealer” had displayed. The vehicle was towed to the local dealer who replaced the power steering assembly ECU and the steering column, and the vehicle was fixed. The manufacturer was notified of the failure. The failure mileage was 47,970. The contact stated that at the time of failure, the steering jerked violently back to center after attempting to turn it left and right. All power steering function was lost at time of failure.

Mileage: 47,970

20220116SEATS

We have heated & cooled seats. My wife noticed a burnt section in the passenger front seat. It’s about 1 1/2 inches long and 1/16 wide - this is the actual opening of the burn, the area around the burn turned black and is about the size of a quarter.

20210830FUEL/PROPULSION SYSTEM

While driving my car, the vehicle would not let me drive pass 20 miles. My engine light came on and my tractor off came on. Almost causing an accident. Also, my car cut off while driving. I took it to Lexus service repair and they said it’s a fuel pump issue. I see a recall was list for my car but the year 2015. Mine is a 2017 and Lexus IS trying to make me pay for a service knowing that other cars had the same issues.

20210617CrashAIR BAGS

I had the Lexus nx200 year 2017 only for a little over a month and got into a accident. On June 16 I got into a car accident. My car was considered total lost with head on collision front damage with another vehicle and my air bags never deployed. The opposite vehicle air bags deployed. My safety was put at risk for this matter. My had hit the steering wheel and I was treated in the hospital with a head injury and swelling to the face. Right arm was also injured. The vehicle is being expect as total lost from the insurance company. I never had a warning.

Compare 2017LEXUSNX to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2017 LEXUS NX have?
The 2017 LEXUS NX has 18 NHTSA complaints, 8 crashes, 0 fires, 8 injuries, and 0 deaths reported.
What are the most common problems with the 2017 LEXUS NX?
The most-complained component for the 2017 LEXUS NX is UNKNOWN OR OTHER with 2 complaints. Other frequently reported areas include SERVICE BRAKES and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING.
Is the 2017 LEXUS NX safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.