LEXUS LX · model year

2004 LEXUS LX

7 NHTSA complaints for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2004LEXUSLX carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 LX is air bags with 2 filings, followed by steering (2) and unknown or other (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 3 investigation files overlapping the 2004 LX. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

7
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

7 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
AIR BAGS2
STEERING2
UNKNOWN OR OTHER1
SUSPENSION1
FUEL/PROPULSION SYSTEM1

Recent Complaints

20221026STEERING

--The failure involved the vehicle steering system. Specifically the Variable Gear Ratio Steering (VGRS) Electronic Control Unit (ECU) had failed resulting in a severe alignment mismatch between the steering wheel and the front tires. In order for the front wheels to drive in a straight line, the steering wheel would be off center by anywhere from 20 degrees to 120 degrees. This made keeping the vehicle driving in a straight line very difficult. The malfunctioning VGRS ECU is available for inspection upon request. --The above description is self explanatory. If the steering wheel and the front wheels of the vehicle are completely mismatched, control and steering of the vehicle is significantly compromised. This significantly increases the risk of loss of control of the vehicle, collision, and injury. --The above problem was diagnosed at an official Lexus dealership. --The vehicle and component was inspected, tested, and diagnosed at an official Lexus dealership. --The VGRS indica

20221026STEERING

This is an amended report filing: --I brought the following issues to the attention of Lexus corporate customer care and after they reviewed the situation, they refused to offer any financial responsibility for correcting this serious safety issue even after I informed them that the same VGRS systems in the Lexus LS460, LS 460L, LS 600h, and LS 600hL were all recalled in 2010 and also the VGRS system in the 2013 Lexus GS 350F was also recalled. These recalls similarly involved off-center steering wheel problems related to the VGRS systems. The Lexus dealership technician said, and I quote, "that if this does not become resolved you will eventually lose your electric power steering which could be very dangerous." --The failure involved the vehicle steering system, specifically the Variable Gear Ratio Sterring (VGRS) Electronic Control Unite (ECU) has failed resulting in a severe alignment mismatch between the steering wheel and the front tires. In order for the front wheels to drive

20220525FUEL/PROPULSION SYSTEM

While driving up I70 in colorado I experienced a fuel smell in the cab of the vehicle. When I stopped to see what the issue was I found fuel vapors coming out of the fuel door/gas cap. I replaced the gas cap and again experienced this issue. This leads me to believe the fuel evap system does not work correctly causing excessive fuel pressure in the gas tank, leading to pressurized fuel coming up out of the Gas cap. I google this issue and found this seems to be a comen problem that Toyota / Lexus has not addressed. This is a giant safety concern as well as an environmental concern that should be addressed. Fuel vapor under pressure is a fire risk and can be very dangerous. I took the vehicle to the dealer to fix and they said they have no history of this being an issue and that I would need to bring the vehicle in during the issue. Based on the below google results this is a very known issue for Toyota / Lexus that they simply do not want to recognize. I am hoping filling out

20200829AIR BAGS

AIRBAG WARNING LIGHT STAYS ON

20200724AIR BAGS

I HAVE CONTACTED TWO LEXUS DEALERS ABOUT A RECALL FOR THE CURTAIN-SHIELD AIRBAG CONTROL MODULE. AFTER MONTHS NEITHER HAVE RECEIVED THE NECESSARY PARTS AND THEREFORE HAVE NOT REMEDIED THE RECALL.

Mileage: 134,000

20130918UNKNOWN OR OTHER

SUSPENSION WILL NOT ADJUST AND THE OFF LIGHT KEEPS BLINKING

20130918SUSPENSION

SUSPENSION WILL NOT ADJUST AND THE OFF LIGHT KEEPS BLINKING

Compare 2004LEXUSLX to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2004 LEXUS LX have?
The 2004 LEXUS LX has 7 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2004 LEXUS LX?
The most-complained component for the 2004 LEXUS LX is AIR BAGS with 2 complaints. Other frequently reported areas include STEERING and UNKNOWN OR OTHER.
Is the 2004 LEXUS LX safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.