LEXUS LS400 · model year

2000 LEXUS LS400

16 NHTSA complaints, 3 crash reports, and 1 active recall for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2000LEXUSLS400 carries 16 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 LS400 is vehicle speed control with 6 filings, followed by electrical system (2) and power train (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 3 investigation files overlapping the 2000 LS400. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

16
Complaints
3
Crashes
0
Fires
2
Injuries
0
Deaths

Total Complaints

16 filings

Crashes Reported

3 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
VEHICLE SPEED CONTROL6
ELECTRICAL SYSTEM2
POWER TRAIN2
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP1
POWER TRAIN:AUTOMATIC TRANSMISSION1
EQUIPMENT1
ELECTRICAL SYSTEM:IGNITION1
TIRES1

Recalls (1)

06E02600023/03/2006

EXTERIOR LIGHTING

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D

Recent Complaints

20140815ELECTRICAL SYSTEM

OWNER WAS DRIVING AN A BUSY STREET AT 25 MILES PER HOUR AND NOTICED THE INSTRUMENT CLUSTER WAS NOT WORKING. OWNER DROVE VEHICLE INTO A PARKING LOT. VEHICLE WAS STOPPED. VEHICLE WAS RESTARTED AND INSTRUMENT CLUSTER BEGAN TO FUNCTION AGAIN. OWNER DROVE THE VEHICLE FROM THE PARKING LOT, HIT A SMALL POTHOLE. THE INSTRUMENT CLUSTER FAILED AGAIN. OWNER TOOK THE VEHICLE TO DEALER. VEHICLE WAS INSPECTED AND THE INSTRUMENT PANEL, CIRCUIT BOARD AND GAUGE KIT WERE REPLACE AT A COST OF $1335.02. *TR

Mileage: 101,309

20140813POWER TRAIN

VEHICLE WAS TAKEN TO DEALER FOR MASTER KEY ADDITION . MASTER KEY WAS MADE BY DEALER AND WAS DEFECTIVE CAUSING DAMAGE TO IGNITION. (21 APRIL 2014) AT INTERVALS KEY COULD NOT BE REMOVED FROM IGNITION. IGNITION WOULD LOCK. DEALER REFUSED TO REPLACE KEY OR TO REFUND $186.00 PAID BY OWNER FOR ADDITIONAL MASTER KEY. TIRES 4-03-2014 AS APART OF THE VEHICLE INSPECTION TIRES WERE CHECKED BY TECHNICIAN, DEEMED TO BE SAFE. CRACKS BECAME NOTICEABLE IN THE SIDE WALLS OF THE TIRES ON 6-17-2014. NEW TIRES WERE PLACED ON VEHICLE BY DIFFERENT COMPANY ON 6-17-2014 THIS COMPANY DETERMINED ALL FOUR OF THE TIRES TO BE ROTTEN AND NOT SAFE TO BE USED AS A SPARE. OLD ROTTEN TIRES REMAIN IN THE POSSESSION OF THIS OWNER. *TR

Mileage: 102,213

20140811EQUIPMENT

TL* THE CONTACT OWNS A 2000 LEXUS LS400. THE CONTACT HAD A NEW KEY MADE FOR HER VEHICLE, WHICH CAUSED THE IGNITION TO FAIL. THE VEHICLE WOULD STALL AND THE CONTACT WOULD BE UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 104,000. UPDATED 09/16/14*LJ THE CONSUMER STATED THE DEALER REFUSED TO REPLACE THE KEY OR REFUND THE COST OF THE BATTERIES. THE DEALER FAILED TO DETERMINE THAT THE TIRES WERE ROTTEN DURING SERVICE CHECK, FAILED TO PROVIDE WORKING BATTERIES FOR KEYS AND ORIGINAL COPY OF KEY. THERE WAS AN OVERFLOW OF TRANSMISSION FLUID FOUR TIMES. UPDATED 1/16/2015 *JS

Mileage: 104,000

20140811ELECTRICAL SYSTEM:IGNITION

TL* THE CONTACT OWNS A 2000 LEXUS LS400. THE CONTACT HAD A NEW KEY MADE FOR HER VEHICLE, WHICH CAUSED THE IGNITION TO FAIL. THE VEHICLE WOULD STALL AND THE CONTACT WOULD BE UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 104,000. UPDATED 09/16/14*LJ THE CONSUMER STATED THE DEALER REFUSED TO REPLACE THE KEY OR REFUND THE COST OF THE BATTERIES. THE DEALER FAILED TO DETERMINE THAT THE TIRES WERE ROTTEN DURING SERVICE CHECK, FAILED TO PROVIDE WORKING BATTERIES FOR KEYS AND ORIGINAL COPY OF KEY. THERE WAS AN OVERFLOW OF TRANSMISSION FLUID FOUR TIMES. UPDATED 1/16/2015 *JS

Mileage: 104,000

20140811TIRES

TL* THE CONTACT OWNS A 2000 LEXUS LS400. THE CONTACT HAD A NEW KEY MADE FOR HER VEHICLE, WHICH CAUSED THE IGNITION TO FAIL. THE VEHICLE WOULD STALL AND THE CONTACT WOULD BE UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 104,000. UPDATED 09/16/14*LJ THE CONSUMER STATED THE DEALER REFUSED TO REPLACE THE KEY OR REFUND THE COST OF THE BATTERIES. THE DEALER FAILED TO DETERMINE THAT THE TIRES WERE ROTTEN DURING SERVICE CHECK, FAILED TO PROVIDE WORKING BATTERIES FOR KEYS AND ORIGINAL COPY OF KEY. THERE WAS AN OVERFLOW OF TRANSMISSION FLUID FOUR TIMES. UPDATED 1/16/2015 *JS

Mileage: 104,000

20140811POWER TRAIN

TL* THE CONTACT OWNS A 2000 LEXUS LS400. THE CONTACT HAD A NEW KEY MADE FOR HER VEHICLE, WHICH CAUSED THE IGNITION TO FAIL. THE VEHICLE WOULD STALL AND THE CONTACT WOULD BE UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 104,000. UPDATED 09/16/14*LJ THE CONSUMER STATED THE DEALER REFUSED TO REPLACE THE KEY OR REFUND THE COST OF THE BATTERIES. THE DEALER FAILED TO DETERMINE THAT THE TIRES WERE ROTTEN DURING SERVICE CHECK, FAILED TO PROVIDE WORKING BATTERIES FOR KEYS AND ORIGINAL COPY OF KEY. THERE WAS AN OVERFLOW OF TRANSMISSION FLUID FOUR TIMES. UPDATED 1/16/2015 *JS

Mileage: 104,000

20120628CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 LEXUS LS400. THE CONTACT STATED THAT WHILE SLOWLY PULLING INTO A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY. THE VEHICLE CRASHED INTO A WALL AND THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOTIFIED AND ADVISED THAT THEY WOULD INVESTIGATE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

Mileage: 100,000

20081203ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 2000 LEXUS LS400. WHILE DRIVING 15 MPH, THE SPEEDOMETER DIAL REMAINED ON ZERO AND NEVER REGISTERED THE SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENTIRE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE SPEEDOMETER COULD NOT BE REPAIRED UNTIL THE ENTIRE CLUSTER FAILED. THE REPAIR WOULD COST $1,500. THE SPEEDOMETER IS CURRENTLY WORKING AGAIN WITHOUT BEING REPAIRED; HOWEVER, IT COULD FAIL AGAIN AT ANY MOMENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 44,000 AND CURRENT MILEAGE WAS 50,073.

Mileage: 44,000

20060927VEHICLE SPEED CONTROL

2000 LEXUS LS400 LURCHED FORWARD NUMEROUS TIMES WHILE BRAKE PEDAL WAS DEPRESSED. *KB *NM

20050929CrashVEHICLE SPEED CONTROL

DT: THE CALLER SAID WHILE DRIVING 50 MPH THE VEHICLE ACCELERATED TO A FASTER SPEED VERY QUICKLY. THERE WAS AN ACCIDENT. THE CALLER SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. THE CALLER SAID THE VEHICLE WAS ACCELERATING WITHOUT WARNING FOR ABOUT A YEAR. THE CALLER CALLED THE MANUFACTURER THE DAY OF THE ACCIDENT AND TOLD THEM ABOUT THE PROBLEM. DEALER SAID THEY WOULD GET BACK TO HIM. HE WAS TOLD NOTHING WAS WRONG WITH THE CAR A FEW WEEKS BEFORE THE ACCIDENT. DEALER WAS CONTACTED AFTER THE ACCIDENT, AND THEY SAID THEY WILL SET UP AN APPOINTMENT TO FIND THE CAUSE OF THE PROBLEM. ON SEPTEMBER 26, 2005 AT 8:00 AM, MANUFACTURER SAID THEY WOULD CALL IN TWO DAYS. THIS WAS BEFORE THE ACCIDENT. AFTER THE ACCIDENT THEY SAID THEY WOULD COME AND LOOK AT THE VEHICLE. THE CALLER SAID SHE CALLED MANUFACTURER AGAIN ON SEPTEMBER 27, 2005 AT 9:00 AM TO TELL THEM OF THE ACCIDENT, THEY SAID SOMEONE WOULD CALL BACK. ON SEPTEMBER 28, 2005 MANUFACTURER SAID IT WOULD TAKE SIX TO EIGHT WEEKS TO L

Mileage: 63,000

20041122CrashVEHICLE SPEED CONTROL

AFTER STARTING THE VEHICLE, IT SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONDITION CAUSED THE VEHICLE TO HIT THREE PARKED VEHICLES AND ONE VEHICLE IN MOTION. THE CONSUMER RECEIVED MINOR INJURIES TO HER FACE DUE TO AIR BAG DEPLOYMENT. THE OTHER DRIVER AND PASSENGER OF THE OTHER VEHICLES APPEARED TO SHOW NO INJURY. *JB

Mileage: 43,000

20040607VEHICLE SPEED CONTROL

THREE EVENTS OCCURRED WHERE MY 2000 LEXUS 400 ACCELERATED ON ITS OWN IN BEGINNING TO START MOVING BY RELEASING MY FOOT FROM THE BRAKE. THE FIRST INCIDENT OCCURED IN CANNON FALLS MN. WE HAD COME TO A STOP AT A STOP LIGHT AND WHEN THE TRAFFIC STARTED MOVING I LIFTED MY TOE FROM THE BRAKE AND THE CAR LEAPED FORWARD --- I IMMEDIATELY SLAMMED ON THE BRAKE AGAIN SINCE MY TOE WAS STILL ON THE BRAKE. IT LURCHED SEVERAL TIMES AND THEN QUITE. I BARELY STOPPED IT BEFORE HITTING THE CAR IN FRONT OF ME. IT HAPPENED AGAIN THE SAME WAY SEVERAL WEEKS LATER BUT NOT AS VIOLENT. THE THIRD TIME HAPPENED AS I WAS BRINGING MY CAR INTO LEXUS TO DIAGNOSIS THE PROBLEM. THIS TIME IT VIOLENTLY LEAPT FORWARD CAUSING ME TO BRACE MYSELF ON THE STEERING WHEEL TO GET MORE LEVERAGE ON THE BRAKE. IT LURCHED FORWARD WHAT SEEMED TO BE IN JUMPS OF SIX INCHES TO A FOOT WITH ME PUSHING AS HARD AS I COULD ON THE BRAKE. FINALLY I HAD THE PRESENCE OF MIND TO SHIFT INTO NEUTRAL. AGAIN I BARELY WAS ABLE TO STOP IT BEF

Mileage: 47,723

20040316VEHICLE SPEED CONTROL

WHILE CONSUMER WAS PARKING IN A PARKING SPACE VEHICLE SUDDENLY ACCELERATED. *AK *NM

20020603SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

20020603POWER TRAIN:AUTOMATIC TRANSMISSION

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

20001013LATCHES/LOCKS/LINKAGES:DOORS:LATCH

THE DOORS AUTOMATACALY LOCKED. I REPEATEDLY HIT THE UNLOCK BUTTON TO TRY TO UNLOCK THE DOORS. I THEN ATTEMPTED TO UNLOCK THE DOOR MANUALLY WITH THE BUTTON ON THE DOOR. IT STILL WOULD NOT UNLOCK. I WENT THE THE PASSENGER SIDE DOOR AND ATTEMPTED TO UNLOCK THE DOOR. STILL THE DOOR WOULD NOT UNLOCK. THEN THE ALARM WENT OFF. THE SALESMAN GOT THE KEY TO GET ME OUT.

Compare 2000LEXUSLS400 to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2000 LEXUS LS400 have?
The 2000 LEXUS LS400 has 16 NHTSA complaints, 3 crashes, 0 fires, 2 injuries, and 0 deaths reported.
Are there any recalls for the 2000 LEXUS LS400?
Yes, the 2000 LEXUS LS400 has 1 recall(s). The most common affected component is EXTERIOR LIGHTING. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2000 LEXUS LS400?
The most-complained component for the 2000 LEXUS LS400 is VEHICLE SPEED CONTROL with 6 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and POWER TRAIN.
Is the 2000 LEXUS LS400 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.