Total Complaints
11 filings
LEXUS LS · model year
2004 LEXUS LS
11 NHTSA complaints, 2 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004LEXUSLS carries 11 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 LS is engine with 2 filings, followed by tires:pressure monitoring and regulating systems (1) and air bags:on-off switch assembly (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2004 LS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
11
Complaints
2
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 2 |
| TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | 1 |
| AIR BAGS:ON-OFF SWITCH ASSEMBLY | 1 |
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 1 |
| VEHICLE SPEED CONTROL | 1 |
| AIR BAGS | 1 |
| VISIBILITY/WIPER | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| POWER TRAIN | 1 |
| EXTERIOR LIGHTING | 1 |
Recalls (2)
09E01200007/04/2009
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
06V09600003/04/2006
AIR BAGS
ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDIT
Recent Complaints
20230722ENGINE
Sometimes, the car's RPM goes up to 4 and stays there as the car is unable to shift into the next gear. So, the car is not really accelerating at times when this happens. I have to pull over and turn off the car and start it again and sometimes it works correctly and at other times it doesn't. I've started to get check engine lights from time to time that point to solenoid issues. This makes driving this car very dangerous as this issue happens randomly. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
20210323ENGINE
2004 LEXUS LS430 VEHICLE STALLED AND WOULD NOT RESTART IMMEDIATELY ON THE ROAD PRESENTING DANGEROUS CONDITION. ENGINE WOULD CRANK BUT NOT RESTART. VEHICLE WOULD RESTART THE NEXT DAY. THIS HAPPENED TWICE BEFORE PUMP FAILED COMPLETELY. RESEARCH INDICATES THIS PROBLEM IDENTICAL TO THAT IDENTIFIED IN NHTSA CAMPAIGN ID O4V295000.BUILD DATES 2003-07-29 UNTIL 2004-01-23. LEXUS CAMPAIGN 4LB 2004 LS 430. THIS VEHICLE HAS 44,000 MILES ON IT AND HAS NO PREVIOUS ENGINE REPAIR HISTORY DEFECT SUMMARY: ON CERTAIN PASSENGER VEHICLES, THE IMPELLER INSIDE THE FUEL PUMP MAY HAVE BEEN IMPROPERLY MOLDED DUE TO A MANUFACTURING ERROR. ALCOHOL IN SOME FUELS MAY DEFORM THE IMPELLER AND CAUSE IT TO COME INTO CONTACT WITH THE PUMP HOUSING. CONSEQUENCE SUMMARY: THIS CONDITION COULD INCREASE THE ROTATIONAL RESISTANCE OF THE IMPELLER AND, IN THE WORST CASE, MAY RESULT IN FAILURE OF THE FUEL PUMP. OWNER REPLACED ORIGINAL FAILED FUEL PUMP WITH PUMP SUPPLIED BY LEXUS DEALER. SERVICE MANAGER AT WALCHER
Mileage: 44,000
20200520FUEL/PROPULSION SYSTEM
ON CERTAIN VEHICLES WHEN THE ACCELERATOR IS OPERATED QUICKLY, A SMALL PIECE OF METAL MAY SEPARATE FROM A RETAINING COLLAR LOCATED IN THE INNER PART OF THE AUTOMATIC TRANSMISSION. THIS SMALL PIECE OF METAL MAY BECOME CAUGHT IN THE PARKING LOCK MECHANISM. RECALL *TR
Mileage: 150,000
20200520POWER TRAIN
ON CERTAIN VEHICLES WHEN THE ACCELERATOR IS OPERATED QUICKLY, A SMALL PIECE OF METAL MAY SEPARATE FROM A RETAINING COLLAR LOCATED IN THE INNER PART OF THE AUTOMATIC TRANSMISSION. THIS SMALL PIECE OF METAL MAY BECOME CAUGHT IN THE PARKING LOCK MECHANISM. RECALL *TR
Mileage: 150,000
20200520EXTERIOR LIGHTING
ON CERTAIN VEHICLES WHEN THE ACCELERATOR IS OPERATED QUICKLY, A SMALL PIECE OF METAL MAY SEPARATE FROM A RETAINING COLLAR LOCATED IN THE INNER PART OF THE AUTOMATIC TRANSMISSION. THIS SMALL PIECE OF METAL MAY BECOME CAUGHT IN THE PARKING LOCK MECHANISM. RECALL *TR
Mileage: 150,000
20130128VISIBILITY/WIPER
THE LEXUS LS430 FOLDING REAR VIEW MIRRORS (BOTH DRIVER SIDE AND PASSENGER SIDE) FOLD OUT PAST THE ACCEPTABLE VISION RANGE EACH TIME THE VEHICLE IS STARTED. THERE IS NO WAY TO DISABLE THE MIRRORS FROM BEING SWUNG OUT EACH TIME THE CAR IS STARTED (EVEN THOUGH THERE IS A CUT-OFF SWITCH). THIS RESULTS IN HAVING TO MANUALLY ADJUST THE MIRRORS BY HAND (WHICH IS NOT ALWAYS EASY TO DO FOR THE PASSENGER SIDE MIRROR). LEXUS DOES NOT OFFER AN AFFORDABLE METHOD TO STOP THIS FROM HAPPENING - - OTHER THAN OFFERING A $2,000+ SOLUTION FOR NEW MIRRORS - - WHICH IS UNATTRACTIVE. I BELIEVE THIS PROBLEM IS HIGHLY COMMON FROM MY RESEARCH ON THE INTERNET, AND I WOULD LIKE TO SEE LEXUS FIX THE PROBLEM. *TR
Mileage: 79,200
20070826FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY 2004 LEXUS LS430 WAS TOWED 2 TIMES (JUNE 20, AUG 21,2007) DUE TO ENGINE DIED DURING THE DRIVING ON FREEWAY AND ALMOST GOT INVOLVE D IN AN ACCIDENT. MY CAR IS BEING UNDER REPAIR AT LOGO LEXUS DEALER. ELMOTE, CALIFORNIA 91731 MR. PHIL TUCKER, SR. SERVICE MANAGER(626-580-6283) INFORMED THAT MAY BE DUE TO FAILURE OF FUEL PUMP. I DO NOT RECEIVED ANY RECALL NOTICE FROM LEXUS WHATSOEVER. *TR
Mileage: 37,919
20070826CrashVEHICLE SPEED CONTROL
UNINTENDED ACCELERATION. AS I WAS PARKING THE VEHICLE SUDDENLY ACCELERATED AND JUMPED THE CURB AND RAN INTO THE BUILDING. I TRIED TO BACK OFF THE BUILDING AND COULD NOT STOP THE RACING ENGINE. THE VEHICLE SHOT BACKWARDS EVEN THOUGH I WAS ON THE BRAKE. IT WENT THROUGH SOME HEDGES OVER A RISE AND CROSSED THE STREET WHERE THE REAR HIT A PALM TREE AND COLLAPSED THE TRUNK. BOTH THE FRONT AND REAR WERE SEVERELY DAMAGED. NO AIR BAGS DEPLOYED. *TR
Mileage: 12,000
20070826CrashAIR BAGS
UNINTENDED ACCELERATION. AS I WAS PARKING THE VEHICLE SUDDENLY ACCELERATED AND JUMPED THE CURB AND RAN INTO THE BUILDING. I TRIED TO BACK OFF THE BUILDING AND COULD NOT STOP THE RACING ENGINE. THE VEHICLE SHOT BACKWARDS EVEN THOUGH I WAS ON THE BRAKE. IT WENT THROUGH SOME HEDGES OVER A RISE AND CROSSED THE STREET WHERE THE REAR HIT A PALM TREE AND COLLAPSED THE TRUNK. BOTH THE FRONT AND REAR WERE SEVERELY DAMAGED. NO AIR BAGS DEPLOYED. *TR
Mileage: 12,000
20070201AIR BAGS:ON-OFF SWITCH ASSEMBLY
RE: LEXUS LS330 - PROBLEM WITH THE AIRBAG ON THE PASSENGER SIDE THE LEXUS LS330 HAS A MECHANISM ON THE PASSENGER SIDE THAT TURNS THE AIRBAG ON OR OFF BASED ON THE WEIGHT OF THE PERSON SITTING IN FRONT SEAT. IT WAS MEANT TO TURN OFF FOR A CHILD AND TURN ON FOR AN ADULT. IT DOES NOT WORK PROPERLY (AT LEAST IN MY CAR). APPARENTLY IT KEEPS TURNING OFF COMPLETELY AND ALSO TURNS ON THE "TAKE TO DEALER LIGHT". I HAVE HAD THE DEALER LOOK AT THE CAR TWICE. IT IS AGAIN IN THE OFF MODE PERMANENTLY. I BELIEVE THIS IS A SAFETY ISSUE. *JB
Mileage: 37,000
20060906TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
FAILURE OR NON-FUNCTION OF TIRE PRESSURE MONITORING SYSTEM WITHOUT A WARNING RESULTING IN BLOWOUT OF TIRE AND NEAR LOSE OF CONTROL. *NM
Mileage: 24,200
Compare 2004LEXUSLS to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2004 LEXUS LS have?▼
The 2004 LEXUS LS has 11 NHTSA complaints, 2 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2004 LEXUS LS?▼
Yes, the 2004 LEXUS LS has 2 recall(s). The most common affected component is EXTERIOR LIGHTING. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2004 LEXUS LS?▼
The most-complained component for the 2004 LEXUS LS is ENGINE with 2 complaints. Other frequently reported areas include TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS and AIR BAGS:ON-OFF SWITCH ASSEMBLY.
Is the 2004 LEXUS LS safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.