Total Complaints
5 filings
LEXUS LEXUS · model year
2002 LEXUS LEXUS
5 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002LEXUSLEXUS carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 LEXUS is exterior lighting:headlights with 3 filings, followed by seats:front assembly:head restraint (1) and exterior lighting (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 2002 LEXUS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
5
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| EXTERIOR LIGHTING:HEADLIGHTS | 3 |
| SEATS:FRONT ASSEMBLY:HEAD RESTRAINT | 1 |
| EXTERIOR LIGHTING | 1 |
Recent Complaints
20030804EXTERIOR LIGHTING:HEADLIGHTS
SUV BEHIND US AT A LIGHT WITH HIGHLY IRRITATING BRIGHT LIGHTS THAT EVEN OUR SPECIAL REAR VIEW MIRROR DIDN'T REDUCE VERY MUCH. THESE LIGHTS ARE UNNECESSARY AND ALL OUR PASSENGERS COMPLAINED BITTERLY THAT THOSE LIGHTS SHOULD BE OUTLAWED.*AK
20021229EXTERIOR LIGHTING
THE NEW BLUE LIGHTS IN NEW CARS CREATE BLINDNESS WHEN APPROACHING AT NIGHT. EVEN FROM BEHIND IN REAR VIEW MIRROR THEY CREATE BLINDING DISTRACTION.
20020520EXTERIOR LIGHTING:HEADLIGHTS
ALL XENON HEADLIGHTS SHOULD BE BANNED. THEY BLIND ONCOMING DRIVERS !!!
20020508EXTERIOR LIGHTING:HEADLIGHTS
COMPLAINING OF THE NEW BRIGHT HEADLIGHTS ON SOME CARS. I HAD ONE BEHIND ME AT NIGHT AND IT REALLY WAS HARD FOR ME TO SEE BECAUSE OF THE BRILLANCE IN MY REAR VIEW AND SIDE MIRROR. *AK
20011115SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
ANGLE OF THE REAR WINDOW, THE RELATIVELY NARROW APERTURE OF THE GLASS AND THE LARGE HEADRESTS ON THE REAR SEATS CONSPIRE TOGETHER TO SEVERLY RESTRICT THE DRIVER'S VIEW OUT OF THE REAR VIEW WINDOW. IT IS NEARLY IMPOSSIBLE TO SEE ANYTHING ALONG THE REAR "FLANKS" OF THE VEHICLE OUT OF THIS WINDOW WHILE DRIVING. MY SUGGESTION WOULD BE TO INCREASE THE SIZE OF THE VIEWING APERTURE, USE A "LOWER PROFILE" HEADREST IN THE BACK SEAT (LIKE THE ONE IN THE MIDDLE BETWEEN THE TWO REAR SEATS), OR A COMBINATION OF BOTH.*AK
Compare 2002LEXUSLEXUS to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2002 LEXUS LEXUS have?▼
The 2002 LEXUS LEXUS has 5 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2002 LEXUS LEXUS?▼
The most-complained component for the 2002 LEXUS LEXUS is EXTERIOR LIGHTING:HEADLIGHTS with 3 complaints. Other frequently reported areas include SEATS:FRONT ASSEMBLY:HEAD RESTRAINT and EXTERIOR LIGHTING.
Is the 2002 LEXUS LEXUS safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.