Total Complaints
1 filings
LEXUS IS 350 · model year
2020 LEXUS IS 350
1 NHTSA complaints. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2020LEXUSIS 350 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
The most frequently selected component label in reports for the 2020 IS 350 is unknown or other with 1 filings. Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 3 investigation files overlapping the 2020 IS 350. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
- Front Crash 4.0 ★
- Side Crash 5.0 ★
- Rollover 5.0 ★
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 5/5 - Top NCAP rating
· Front: 4/5
· Side: 5/5
· Rollover: 5/5
Complaints by Component
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 1 |
Recent Complaints
20200324UNKNOWN OR OTHER
THE DASHBOARD OF MY 2020 IS350 THAT I HAVE HAD FOR LESS THAN A MONTH IS ALREADY SCUFFED. I WAS SIMPLY TRYING TO SWIPE A PIECE OF HAIR OFF OF THE DASH AND IT LEFT A SCUFF ON THE DASHBOARD THAT WILL NOT COME OUT. I AM DEVASTATED AS I SPENT $50,000 ON THIS CAR AND HAVE ALWAYS TAKEN IMMACULATE CARE OF MY VEHICLES; HOWEVER, SIMPLY WIPING THE DASH HAS CAUSED IRREVERSIBLE SCUFFS. AFTER RESEARCHING THIS ISSUE, I DO SEE HUNDREDS OF OTHER LEXUS OWNERS HAVING THIS SAME ISSUE. IS THERE AN EXISTING RECALL FOR THIS THAT CAN BE EXTENDED INTO THE 2020S? I HAVE NEVER HAD THIS ISSUE WITH ANY OTHER LUXURY VEHICLES THAT I'VE EVER OWNED FOR 5+ YEARS.
Mileage: 400
Compare 2020LEXUSIS 350 to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2020 LEXUS IS 350 have?▼
The 2020 LEXUS IS 350 has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2020 LEXUS IS 350?▼
The 2020 LEXUS IS 350 received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 5/5.
What are the most common problems with the 2020 LEXUS IS 350?▼
The most-complained component for the 2020 LEXUS IS 350 is UNKNOWN OR OTHER with 1 complaints. Other frequently reported areas include various components.
Is the 2020 LEXUS IS 350 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2020 LEXUS IS 350 has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2020 LEXUS IS 350; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.