LEXUS IS 250 · model year

2014 LEXUS IS 250

46 NHTSA complaints, 10 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2014LEXUSIS 250 carries 46 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 2 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 IS 250 is electrical system with 9 filings, followed by air bags (8) and unknown or other (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 3 investigation files overlapping the 2014 IS 250. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

46
Complaints
10
Crashes
2
Fires
2
Injuries
0
Deaths

Total Complaints

46 filings

Crashes Reported

10 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM9
AIR BAGS8
UNKNOWN OR OTHER5
SUSPENSION4
STEERING3
ENGINE3
VEHICLE SPEED CONTROL3
STRUCTURE:BODY3
SERVICE BRAKES2
FUEL/PROPULSION SYSTEM2
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)1
SEATS1
WHEELS1
VISIBILITY/WIPER1

Recent Complaints

20220114SUSPENSION

The contact owns a 2014 Lexus IS250. The contact stated that the rear tires of the vehicle were wearing out quickly. The contact stated that the failure had occurred on a different brand of tires that she had purchased including Pirelli and Continental tires. The contact also stated that the tires were only lasting for 3,000 miles. The vehicle was taken to two independent mechanics who diagnosed that no issues were found, and the vehicle had a proper alignment. The contact stated that she had been purchasing rear tires of size: 255/35/R18 per manufacturer's instructions. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 69,000.

Mileage: 69,000

20210917STRUCTURE:BODY

Headlights are not sealed properly and moisture in the air rusts the lightbulb and they have to replace the whole headlamp!

20210917VISIBILITY/WIPER

Headlights are not sealed properly and moisture in the air rusts the lightbulb and they have to replace the whole headlamp!

20210622CrashVEHICLE SPEED CONTROL

When parking the car at a shopping mall, the car suddenly accelerated and jumped the curb. It finally stopped when it hit a stopped bus. Two teenage passengers were in the vehicle. The driver does not believe the accelerator was pressed enough to cause the vehicle to accelerate in the manner it did.

20210120ELECTRICAL SYSTEM

SUSPENSION, CONTROL ARMS, SHOCKS, AXELS, ETC. AREN'T STRONG ENOUGH TO HOLD THE WEIGHT OF THE CAR, MAKING THE TIRES HAVE A NEGATIVE OFFSET AND CAUSE EXTREME AMOUNTS OF WEAR ON FAR INSIDE OF THE TIRE. THE NAVIGATIONAL SCREEN CONINTUES TO SHUT OFF AND THEN TURN BACK ON WHILE DRIVING. I FIND THIS A CONCERN BECAUSE IT HAPPENS WHEN I REVERSE AS WELL

20210120SUSPENSION

SUSPENSION, CONTROL ARMS, SHOCKS, AXELS, ETC. AREN'T STRONG ENOUGH TO HOLD THE WEIGHT OF THE CAR, MAKING THE TIRES HAVE A NEGATIVE OFFSET AND CAUSE EXTREME AMOUNTS OF WEAR ON FAR INSIDE OF THE TIRE. THE NAVIGATIONAL SCREEN CONINTUES TO SHUT OFF AND THEN TURN BACK ON WHILE DRIVING. I FIND THIS A CONCERN BECAUSE IT HAPPENS WHEN I REVERSE AS WELL

20210120UNKNOWN OR OTHER

SUSPENSION, CONTROL ARMS, SHOCKS, AXELS, ETC. AREN'T STRONG ENOUGH TO HOLD THE WEIGHT OF THE CAR, MAKING THE TIRES HAVE A NEGATIVE OFFSET AND CAUSE EXTREME AMOUNTS OF WEAR ON FAR INSIDE OF THE TIRE. THE NAVIGATIONAL SCREEN CONINTUES TO SHUT OFF AND THEN TURN BACK ON WHILE DRIVING. I FIND THIS A CONCERN BECAUSE IT HAPPENS WHEN I REVERSE AS WELL

20200824ELECTRICAL SYSTEM

AMPLIFIER IS IN A LOCATION WHERE IT GETS DAMP AND MOISTURE RUIN IT.

20200813FUEL/PROPULSION SYSTEM

TOYOTA HAS A RECALL ON THEIR FUEL PUMPS AND NOTICED MY CAR WAS IN THE ARTICLE. MY FUEL PUMP IN MY LEXUS IS250 F SPORT HAS GONE BAD AND I NEED TO KNOW IF IT'S COVERED. I TYPED IN MY VIN NUMBER ON THIS WEBSITE BUT IT'S GIVING ME INFORMATION ON A LEXUS IS200T. MY CAR WAS STATIONED AND WILL NOT START UP DUE TO FUEL PUMP

Mileage: 106,000

20200722AIR BAGS

SEA AIRBAGS WARNING B1861 CODE HAPPENED WHILE DRIVING

20200612ENGINE

TL* THE CONTACT OWNS A 2014 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

Mileage: 69,000

20200609CrashFUEL/PROPULSION SYSTEM

MAJOR FUEL LEAK ON 2 FUEL INJECTORS. POTENTIAL FIRE HAZARD COULD HAVE HAPPENED IF NOT TOWED TO MY LOCAL MECHANIC. MINOR CRASH HAPPENED DUE TO SOME HEADACHE. THE VEHICLE HAS 90,300MILES ON IT AND WAS SERVICED PER THE MANUFACTURER'S RECOMMENDATION. BASED ON RESEARCH THIS IS PERSISTENT WITH SOME LEXUS MODELS. *TR

Mileage: 15

20200603ELECTRICAL SYSTEM

MY 2014 LEXUS IS 250 CURRENTLY DOES NOT HAVE WORKING LOCKS. I HAD PREVIOUSLY OWNED A 2010 LEXUS IS 250 WITH ISSUES WITH THE LOCKS. THE ACTUATOR WAS CHANGED AND THE CAR WORKS FOR A MINIMAL AMOUNT OF TIME AND THEN THE ACTUATOR STOPS WORKING AGAIN. IT IS VERY EXPENSIVE TO FIX AND THE DEALERSHIP WANTS $555 DOLLARS TO REPLACE IT PER DOOR. CURRENTLY NO LOCKS ON MY 2014 LEXUS WORK. THE DEALERSHIP WANTS OVER $2,200 DOLLARS TO REPLACE THE ACTUATORS. THIS IS A SAFETY ISSUE. IF MY SON WERE TO UNLOCK HIS DOOR IN THE BACK AND SOMEONE WERE TO TRY TO OPEN HIS DOOR I COULD NOT LOCK IT TO PROTECT HIM. IF I'M ON THE WRONG SIDE OF TOWN AND SOMEONE TRIES TO GET IN ON THE OPPOSITE SIDE OF MY CAR WHERE I CANNOT REACH THE LOCK, I'M IN DANGER. THIS IS A DANGER ISSUE AND A KNOWN ISSUE FOR LEXUS, A RECALL NEEDS TO BE DONE. WE PAID A LOT OF MONEY FOR OUR CARS AND EXPECT TO AT LEAST BE SAFE WITH LOCKS. *TR

Mileage: 102,000

20200603UNKNOWN OR OTHER

MY 2014 LEXUS IS 250 CURRENTLY DOES NOT HAVE WORKING LOCKS. I HAD PREVIOUSLY OWNED A 2010 LEXUS IS 250 WITH ISSUES WITH THE LOCKS. THE ACTUATOR WAS CHANGED AND THE CAR WORKS FOR A MINIMAL AMOUNT OF TIME AND THEN THE ACTUATOR STOPS WORKING AGAIN. IT IS VERY EXPENSIVE TO FIX AND THE DEALERSHIP WANTS $555 DOLLARS TO REPLACE IT PER DOOR. CURRENTLY NO LOCKS ON MY 2014 LEXUS WORK. THE DEALERSHIP WANTS OVER $2,200 DOLLARS TO REPLACE THE ACTUATORS. THIS IS A SAFETY ISSUE. IF MY SON WERE TO UNLOCK HIS DOOR IN THE BACK AND SOMEONE WERE TO TRY TO OPEN HIS DOOR I COULD NOT LOCK IT TO PROTECT HIM. IF I'M ON THE WRONG SIDE OF TOWN AND SOMEONE TRIES TO GET IN ON THE OPPOSITE SIDE OF MY CAR WHERE I CANNOT REACH THE LOCK, I'M IN DANGER. THIS IS A DANGER ISSUE AND A KNOWN ISSUE FOR LEXUS, A RECALL NEEDS TO BE DONE. WE PAID A LOT OF MONEY FOR OUR CARS AND EXPECT TO AT LEAST BE SAFE WITH LOCKS. *TR

Mileage: 102,000

20200521STEERING

THE STEERING STOPS WORKING WHEN TRAVELING AT HIGHWAY SPEEDS OVER LONG DISTANCES. THE ELECTRONIC STEERING GEAR RACK STARTS TO FAIL MAKING KEEPING THE VEHICLE IN A STRAIGHT LINE DIFFICULT. *TR

Mileage: 4,000

20190314CrashAIR BAGS

IMPACT WITH CONCRETE PILLAR. CAR WAS A TOTAL LOSS. DRIVER SUFFERED HEAD INJURY LEADING TO SEIZURE AND THREE BROKEN VERTEBRAE. AIRBAGS DID NOT DEPLOY.

Mileage: 80,000

20190307SUSPENSION

THE VEHICLE IS ALL WHEEL DRIVE. BOTH FRONT TIRES HAVE EXCESSIVE WEAR ON THE INSIDE. THIS WEAR IS SO SEVERE THAT THE CORDS WERE SHOWING ON THE INSIDE EDGE OF THE TIRES, WHILE THE REMAINING PORTION OF THE TIRE LOOKS NORMAL. THE TIRES NEEDED REPLACEMENT AFTER 10,000 MILES. LEXUS HAD PERFORMED AN ALIGNMENT AND ALL SCHEDULED SERVICES. WHEN I QUESTIONED THE DEALER ABOUT THE EXCESSIVE WEAR (LEXUS OF WARWICK, RI), I WAS TOLD THAT THIS WAS NORMAL AND THE CAR ORIGINALLY CAME WITH A FACTORY NOTICE INFORMING THE PURCHASER THAT THE INSIDE OF THE FRONT TIRES WERE PRONE TO EXCESSIVE WEAR. I PURCHASED THE VEHICLE AS A FACTORY CERTIFIED VEHICLE WITH 20,000 MILES ON IT AND DID NOT RECEIVE ANY NOTICE, NOR WAS IT INCLUDED IN THE OPERATOR'S MANUAL.

Mileage: 34,000

20180702AIR BAGS

TAKATA RECALL

20180527SUSPENSION

LEXUS IS VEHICLES ARE SUBJECT TO EXCESSIVE INNER TIRE WEAR. VEHICLES SERVICED AT LEXUS DEALERSHIP ARE NOT PROPERLY INSPECTED. EVEN AFTER PROVIDING PROPER MAINTENANCE BY THE DEALERSHIP SUCH AS TIRE ALIGNMENT. THE AGGRESSIVE CAMBER APPLIED THESE LEXUS VEHICLES CAN POSSIBLY CAUSE ACCIDENTS BECAUSE DIVERS ARE UNAWARE OF THE EXCESSIVE WEAR AND OFTEN TIMES ARE NOT TOLD ABOUT TIRE ISSUES AFTER TAKING THEIR VEHICLE TO THE DEALERSHIP FOR SERVICE. PERSONALLY SPEAKING I FOUND MY SELF WITH THIS SITUATION, WHEN DRIVING HOME ON THE FREEWAY. A VEHICLE IN FRONT OF ME DROP SOME CHAIRS THEY WERE CARRYING , I HAVE TO CONDUCT AN EVASIVE MANEUVER. THE CAR FELT A BIT WEIRD AFTER ARRIVING AT HOME. UPON INSPECTING MY TIRES THEY SHOW EXTREME TIRE WEAR. THE NEXT DAY I ARRIVED AT MY LOCAL LEXUS DEALERSHIP AND THE SERVICE REPRESENTATIVE ADVISE ME THAT TIRES NEEDED TO BE REPLACES. THE VEHICLE HAD ABOUT 16K SINCE THE LAST TIRE REPLACEMENT. I MENTIONED TO HIM THAT THE TIRE WEAR WAS UNACCEPTABLE. THE SERVICE REP M

Mileage: 49,500

20180327UNKNOWN OR OTHER

WHEN LOCKING CAR WITH REMOTE, THE GAS DOOR POPS OPEN. THIS IS THE 2ND IS 250 2014 THAT DID THIS.

Compare 2014LEXUSIS 250 to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2014 LEXUS IS 250 have?
The 2014 LEXUS IS 250 has 46 NHTSA complaints, 10 crashes, 2 fires, 2 injuries, and 0 deaths reported.
What are the most common problems with the 2014 LEXUS IS 250?
The most-complained component for the 2014 LEXUS IS 250 is ELECTRICAL SYSTEM with 9 complaints. Other frequently reported areas include AIR BAGS and UNKNOWN OR OTHER.
Is the 2014 LEXUS IS 250 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.