Total Complaints
3 filings
LEXUS IS · model year
3 NHTSA complaints. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2020LEXUSIS carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2020 IS is suspension with 1 filings, followed by engine (1) and fuel/propulsion system (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 3 investigation files overlapping the 2020 IS. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
3 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SUSPENSION | 1 |
| ENGINE | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
This vehicle has a recurring, safety-critical defect involving intermittent engine misfires, flashing MILs, reduced engine power, sudden loss of acceleration, and noticeable engine shaking. Despite multiple repair attempts and extended diagnostics by a dealership, with manufacturer technical assistance, the defect continues. The defect has repeatedly caused the vehicle to stall and lose propulsion while driving, creating a serious hazard. Documented events include: •FIRST INCIDENT: The MIL flashed and engine power was reduced while driving. The vehicle was taken to the dealership for evaluation and repair. A diagnostic code confirmed a cylinder misfire. •SECOND INCIDENT: Several days after being returned to the owner, the MIL flashed again and engine power was reduced, requiring careful maneuvering. The vehicle was returned to the dealership for further repair and remained in their custody for about a month. •THIRD AND MOST SEVERE INCIDENT: A few days after being returned, the MI
This vehicle has a recurring, safety-critical defect involving intermittent engine misfires, flashing MILs, reduced engine power, sudden loss of acceleration, and noticeable engine shaking. Despite multiple repair attempts and extended diagnostics by a dealership, with manufacturer technical assistance, the defect continues. The defect has repeatedly caused the vehicle to stall and lose propulsion while driving, creating a serious hazard. Documented events include: •FIRST INCIDENT: The MIL flashed and engine power was reduced while driving. The vehicle was taken to the dealership for evaluation and repair. A diagnostic code confirmed a cylinder misfire. •SECOND INCIDENT: Several days after being returned to the owner, the MIL flashed again and engine power was reduced, requiring careful maneuvering. The vehicle was returned to the dealership for further repair and remained in their custody for about a month. •THIRD AND MOST SEVERE INCIDENT: A few days after being returned, the MI
Front Suspension (shock Absorber) uneven wear and bouncy, some vibration on the steering wheel at about 30k miles, on highway exit round about circle, the vehicle swerves left or right. very unsafe. long story short, drop it off at the dealership Lexus of Pembroke Pines FL, they said the issue was my tires and it needed to be replace, I rotated the tires rear tires went to the front and front to the back, no vibration, noise went away while driving, how ever about 10k miles later the uneven wear bouncing and noise came back while driving, Disappointed how the Lexus of Pembroke Pines handle my concern, i took my vehicle to Germain Lexus of Naples FL, I explained the problem with the suspension and they charged me to diagnosed the problem, charged me for an alignment, that adjustments were the same, before and after and told me, I needed new tires and it will cost me $1600 and my the issue will go away, Disappointed with that experience, i took the vehicle to the local shop and i was
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2020 LEXUS IS; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.