LEXUS IS · model year

2014 LEXUS IS

12 NHTSA complaints for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2014LEXUSIS carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 IS is unknown or other with 3 filings, followed by engine (3) and electrical system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 3 investigation files overlapping the 2014 IS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

12
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

12 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
UNKNOWN OR OTHER3
ENGINE3
ELECTRICAL SYSTEM2
FUEL/PROPULSION SYSTEM2
STRUCTURE:BODY1
VISIBILITY/WIPER1

Recent Complaints

20251119STRUCTURE:BODY

I've owned my 2014 Lexus IS 250 for over 10 years. I've almost always kept my car covered in a garage at work and at home, and I've never had a problem with the dashboard until now. Just last month (October 2025), my dashboard started melting and getting extremely shiny and sticky during the day - so much so that I can't see out my front windshield because of the glare from the shiny dashboard, making it very dangerous to drive. After my car is out of the sun for a while (like my garage), the dashboard eventually cools down and is no longer shiny or sticky. It has a cloudy, smudged look. However, once I start driving again during the day, the sticky, melting, and shiny dashboard returns. I've tried calling Lexus Corporate to assist with this serious safety issue, but they refuse to help, claiming my car wasn't part of the sticky, melting dashboard campaign. I am extremely disappointed with Lexus Corporate, as my family and I have been very loyal Toyota / Lexus customers for over 35 yea

20251119VISIBILITY/WIPER

I've owned my 2014 Lexus IS 250 for over 10 years. I've almost always kept my car covered in a garage at work and at home, and I've never had a problem with the dashboard until now. Just last month (October 2025), my dashboard started melting and getting extremely shiny and sticky during the day - so much so that I can't see out my front windshield because of the glare from the shiny dashboard, making it very dangerous to drive. After my car is out of the sun for a while (like my garage), the dashboard eventually cools down and is no longer shiny or sticky. It has a cloudy, smudged look. However, once I start driving again during the day, the sticky, melting, and shiny dashboard returns. I've tried calling Lexus Corporate to assist with this serious safety issue, but they refuse to help, claiming my car wasn't part of the sticky, melting dashboard campaign. I am extremely disappointed with Lexus Corporate, as my family and I have been very loyal Toyota / Lexus customers for over 35 yea

20251119UNKNOWN OR OTHER

I've owned my 2014 Lexus IS 250 for over 10 years. I've almost always kept my car covered in a garage at work and at home, and I've never had a problem with the dashboard until now. Just last month (October 2025), my dashboard started melting and getting extremely shiny and sticky during the day - so much so that I can't see out my front windshield because of the glare from the shiny dashboard, making it very dangerous to drive. After my car is out of the sun for a while (like my garage), the dashboard eventually cools down and is no longer shiny or sticky. It has a cloudy, smudged look. However, once I start driving again during the day, the sticky, melting, and shiny dashboard returns. I've tried calling Lexus Corporate to assist with this serious safety issue, but they refuse to help, claiming my car wasn't part of the sticky, melting dashboard campaign. I am extremely disappointed with Lexus Corporate, as my family and I have been very loyal Toyota / Lexus customers for over 35 yea

20251001FUEL/PROPULSION SYSTEM

Fuel pump not reading correct amount of fuel in tank. In order to get correct fuel reading have to disconnect battery for 3 hours and reconnect battery in so I can get an accurate reading.

20250817ELECTRICAL SYSTEM

Vehicles manufactured by Lexus/Toyota from 2014 onward have been reported to experience rainwater intrusion into the trunk area, attributed to a faulty tail light nut composed of plastic with a rubber gasket. Lexus/Toyota is fully aware of this issue, which can lead to water damaging electrical components or result in trunk flooding if the problem goes unnoticed.” Causing expensive damage to audio system.as it did with mine.

20250817UNKNOWN OR OTHER

Vehicles manufactured by Lexus/Toyota from 2014 onward have been reported to experience rainwater intrusion into the trunk area, attributed to a faulty tail light nut composed of plastic with a rubber gasket. Lexus/Toyota is fully aware of this issue, which can lead to water damaging electrical components or result in trunk flooding if the problem goes unnoticed.” Causing expensive damage to audio system.as it did with mine.

20250801FUEL/PROPULSION SYSTEM

Several time since owning my 2014 LexusIS350 with 141,000 miles on it, it have given inaccurate fuel reading. By almost 100 miles short. Had to disconnect the battery for the ECU to clear so a more accurate reading on fuel can be displayed.

20250104ENGINE

Timing chain cover leak in a 2014 Lexus IS350 is a relatively common issue for vehicles 3.5 liter engine 2GR-FSE. The leak typically occurs due to a failing gasket or sealant on the timing chain cover. Here's what you need to know: Symptoms of a Timing Chain Cover Leak 1. Oil Leaks: Visible oil on the engine or under the car in which can cause a fire in engine compartment 2. Burning Oil Smell: Oil dripping onto hot components may cause a noticeable odor. 3. Low Oil Levels: Frequent topping up of engine oil.

20241211ENGINE

I took my car to my mechanic for an oil change, and they noticed an oil leak at the timing chain cover, which could pose a safety risk, including a potential engine fire. They informed me this is a known issue on Toyota and Lexus vehicles with the 3.5-liter V6 engine. To confirm, I brought the car to a Lexus dealership, and they verified the same problem.

20241111ELECTRICAL SYSTEM

2014 Lexus IS 250, 102,301 MILES THE AUDIO AND ENTERTAINMENT SYSTEM IN THE DASH BOARD. ALL RADIO SPECKERS AND SOUND EFFECTS FEED BACK TONES. THIS HAS HAPPENED WHILE "STATIONARY, IN MOTION, CITY STREET, AND HIGHWAY. THE AUDIO RADIO, SAT, CD OR BLUETOOTH AND NAVIGATION ON-SCREEN FEEDBACK TONES DISAPPEAR. OPTIONS TO ADJUST BASS, TREBLE OR ECT IS GREYED OUT AND LOST. THE POINT PAD ALSO LOOSES SOUND FEEBACK.. CHECKED ALL FUSES AND THEY ARE GOOD.

20240709ENGINE

Took vehicle for an oil change and toyota dealership sees an oil leak at the timing chain cover which can cause an engine fire. A common problem as Toyota tech stated on all Toyota/Lexus 3.5 liter V6 24-valve, dual overhead cam (DOHC), Direct & port injection, Variable Valve Timing (VVT-i), 306 hp.

20240617UNKNOWN OR OTHER

AC BLEND DOORS are non functional and a known issue but only did it on a select few cars and only for a year past warranty.

Compare 2014LEXUSIS to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2014 LEXUS IS have?
The 2014 LEXUS IS has 12 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2014 LEXUS IS?
The most-complained component for the 2014 LEXUS IS is UNKNOWN OR OTHER with 3 complaints. Other frequently reported areas include ENGINE and ELECTRICAL SYSTEM.
Is the 2014 LEXUS IS safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.