Total Complaints
47 filings
LEXUS IS · model year
47 NHTSA complaints, 12 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010LEXUSIS carries 47 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 12 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 IS is air bags with 16 filings, followed by vehicle speed control (5) and unknown or other (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2010 IS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
47 filings
Crashes Reported
12 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 16 |
| VEHICLE SPEED CONTROL | 5 |
| UNKNOWN OR OTHER | 4 |
| ENGINE | 4 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| SERVICE BRAKES | 2 |
| ELECTRICAL SYSTEM | 2 |
| VISIBILITY/WIPER | 2 |
| STEERING | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| POWER TRAIN | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| SUSPENSION | 1 |
| TIRES | 1 |
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Developed a fuel leak at the tank that has previously been exactly described as a recall on the exact year make and model of this vehicle however, when entering my VIN it does not show my VIN number as being affected. I feel there has been a mistake on the Vin number range. However, Lexus refuses to handle the issue under the recall since the VIN number does not trigger as such.
I have a stick dashboard and itâs impairing my vision to see out of front windshield. Lexus did have a recall, but it expired. However, Iâm still in danger while driving because of glare.
I have a stick dashboard and itâs impairing my vision to see out of front windshield. Lexus did have a recall, but it expired. However, Iâm still in danger while driving because of glare.
I had a head on collision with a light pole and the airbags did not deploy. The vehicle was inspected by aProgressive insurance claims adjuster and they claimed the vehicle a total loss. They kept the vehicle. There were no warning lights or anything. The vehicle had been taken into a North Park Lexus dealership after a defective airbag recall to be serviced in 2018.
Exterior driver's door mirror failure. The mirror is insecure, loose, unstable, not secured to the door, and rotates freely on its own. This condition makes it impossible and dangerous for the vehicle's driver to observe any vehicle approaching from the rear, left of the driver's side. The mirror is not secured to the vehicle's driver's door and spins freely. The driver cannot observe any approaching vehicles when pulling out from a parallel parking spot. This condition is this vehicle's "2nd" such incident. Previously, this identical situation happened to the mirror mounted on the passenger side door about 2 years earlier. The maintenance record is on file at the dealership. I paid the Chatham Lexus Dealership approximately $1000.00 to correct this.
My car experienced sudden unintended acceleration. I was at a stop light preparing to turn right when my car accelerated of its own accord crashing into the vehicle in front of me. My foot was firmly on the brake, but I had lost control over the vehicle. Whatever electrical defect I experienced, it was sufficient to rev the engine by itself and override the braking system enough that the vehicle advanced forward in an out-of-control manner. It was unintended, unexpected and beyond my ability to control. Failing to recognize the braking system, my vehicle collided into the vehicle a second time. Because my foot was on the brake and my vehicle still advanced forward, I initially thought I had been hit from behind. However, the erratic RPM behavior and the vehicle's continued acceleration while braking confirmed I was no longer in control of the vehicle. Acting promptly, I immediately took the gear shifter out of drive and put into neutral. It was then and only then that I regained
My car experienced sudden unintended acceleration. I was at a stop light preparing to turn right when my car accelerated of its own accord crashing into the vehicle in front of me. My foot was firmly on the brake, but I had lost control over the vehicle. Whatever electrical defect I experienced, it was sufficient to rev the engine by itself and override the braking system enough that the vehicle advanced forward in an out-of-control manner. It was unintended, unexpected and beyond my ability to control. Failing to recognize the braking system, my vehicle collided into the vehicle a second time. Because my foot was on the brake and my vehicle still advanced forward, I initially thought I had been hit from behind. However, the erratic RPM behavior and the vehicle's continued acceleration while braking confirmed I was no longer in control of the vehicle. Acting promptly, I immediately took the gear shifter out of drive and put into neutral. It was then and only then that I regained
My car experienced sudden unintended acceleration. I was at a stop light preparing to turn right when my car accelerated of its own accord crashing into the vehicle in front of me. My foot was firmly on the brake, but I had lost control over the vehicle. Whatever electrical defect I experienced, it was sufficient to rev the engine by itself and override the braking system enough that the vehicle advanced forward in an out-of-control manner. It was unintended, unexpected and beyond my ability to control. Failing to recognize the braking system, my vehicle collided into the vehicle a second time. Because my foot was on the brake and my vehicle still advanced forward, I initially thought I had been hit from behind. However, the erratic RPM behavior and the vehicle's continued acceleration while braking confirmed I was no longer in control of the vehicle. Acting promptly, I immediately took the gear shifter out of drive and put into neutral. It was then and only then that I regained
FROM TIME TO TIME AS IM DRIVING TO EITHER SPEED UP OR SLOW DOWN, MY CAR HAS NO POWER AND THEN WITHIN 2-3 SECONDS IT HITS HARD BACK INTO GEAR. I RESEARCHED IT ON LINE ABOUT OTHER LEXUS AND IT STATED THAT THE PROBLEM IS IN THE COMPUTER AND IT HAS A GLITCHES IN THE SYSTEM THAT NEEDS TO BE RESET/CLEARED , THERE ARE TIMES WHEN IT HITS SO HARD THAT IT FEELS LIKE YOU HAVE BEEN REAR-ENDED AND HURTS YOUR BACK AND NECK . THIS IS VERY DANGEROUS AND SHOULD BE FIXED BY LEXUS AT LEXUS EXPENSE, THANK YOU
FROM TIME TO TIME AS IM DRIVING TO EITHER SPEED UP OR SLOW DOWN, MY CAR HAS NO POWER AND THEN WITHIN 2-3 SECONDS IT HITS HARD BACK INTO GEAR. I RESEARCHED IT ON LINE ABOUT OTHER LEXUS AND IT STATED THAT THE PROBLEM IS IN THE COMPUTER AND IT HAS A GLITCHES IN THE SYSTEM THAT NEEDS TO BE RESET/CLEARED , THERE ARE TIMES WHEN IT HITS SO HARD THAT IT FEELS LIKE YOU HAVE BEEN REAR-ENDED AND HURTS YOUR BACK AND NECK . THIS IS VERY DANGEROUS AND SHOULD BE FIXED BY LEXUS AT LEXUS EXPENSE, THANK YOU
FROM TIME TO TIME AS IM DRIVING TO EITHER SPEED UP OR SLOW DOWN, MY CAR HAS NO POWER AND THEN WITHIN 2-3 SECONDS IT HITS HARD BACK INTO GEAR. I RESEARCHED IT ON LINE ABOUT OTHER LEXUS AND IT STATED THAT THE PROBLEM IS IN THE COMPUTER AND IT HAS A GLITCHES IN THE SYSTEM THAT NEEDS TO BE RESET/CLEARED , THERE ARE TIMES WHEN IT HITS SO HARD THAT IT FEELS LIKE YOU HAVE BEEN REAR-ENDED AND HURTS YOUR BACK AND NECK . THIS IS VERY DANGEROUS AND SHOULD BE FIXED BY LEXUS AT LEXUS EXPENSE, THANK YOU
test
While driving home in the freeway, I felt my car shake then a sudden loss of power. Then my CEL started blinking and my VSC lit. Got a code for engine misfire(P0302). Is250 has a lot of cases on engine misfires because of excessive carbon build up because of how the engine is designed. My car only has 108,000miles. Lexus released a Customer Support Program for this problem but it already expired. They only gave 9 years from date of purchase for it to be eligible for the free fix. It means they are aware of the problem but my 2010 car just missed that window but I am having the same problem many IS250 owners have. It is really unsafe when youâre driving in the freeway then it suddenly loses power. Hopefully this problem gets resolved by Lexus soon.
Front suspension does not have adjustable Camber. The wheels have a negative Camber that is outside of Lexus specification. This causes a very large uneven wear inside of tire, which is not noticeable from the exterior of car. Owners will be unaware, when checking the tires, that the inside of tire is worn to a point that can cause the tire to burst. Car was sent to the dealer, and they confirm that the negative camber is present and there is no fix because camber can't be adjusted. There is no warning lights or symptoms prior to failure. Vehicle suspension is not modified with non-Toyota approved equipment.
WHILE DRIVING AT HIGHWAY SPEEDS CRUISE CONTROL SET AND NOT SET, SLIGHT ACCELERATION VEHICLE SEEMS TO COMPLETELY LOOSE GEAR AND CONNECTION WITH DRIVE TRAIN, THE RPMS SPONTANEOUSLY JUMP TO 6500 TO 7000, MOVE THE SHIFTER AT THIS POINT TO NEUTRAL. RMPS DROP TO 1200 AND THEN PLACE THE SHIFTER TO DRIVE AND EVERYTHING REENGAGES. THIS CONDITION IS INTERMITTENT. IT HAS HAPPENED UPON ACCELERATING TO REACH HIGHWAY SPEEDS.
Mileage: 80,000
DEALER, ATLANTIC CITY LEXUS, ADVISES THAT IT IS VERY COSTLY TO REPAIR THE AIR BAG SYSTEM AS IT INVOLVES MILES OF WIRES. THEREFORE, I DON'T WANT TO DRIVE THE CAR.
THERE IS CURRENTLY A RECALL OF THE FUEL DELIVERY PIPE ON MY VEHICLE WHICH IS A 2010. I AM CURRENTLY IN FOR SERVICE AND THEY ARE TELLING ME THE FUEL PUMP ALSO NEEDS TO BE REPLACED AS IT IS LEAKING AS WELL. THEY ARE TELLING ME IT IS NOT UNDER RECALL AND IS ALMOST $2,4000. PER CONSUMER REPORT: TOYOTA AND LEXUS ARE RECALLING ABOUT 1.8 MILLION VEHICLES FROM THE 2013 THROUGH 2019 MODEL YEARS BECAUSE THEIR FUEL PUMP COULD STOP WORKING, WHICH COULD LEAD TO A SUDDEN STALL OR HESITATION WHILE DRIVING. THE PROBLEM INCREASES THE RISK OF A CRASH, ESPECIALLY WHEN THE VEHICLE IS TRAVELING AT A HIGH SPEED. SOME OF THESE VEHICLES ARE BEING ADDED TO AN EXISTING RECALL THAT WAS ALREADY ANNOUNCED IN JANUARY. I WOULD LIKE THIS LOOKED INTO FURTHER AS THERE IS A CORRELATION IN 2013-2019 MODELS. *TR
THE CAR WAS STOPPED ABOUT TO BE PUT INTO PARK AND THEN IT REVVED UP ON IT'S OWN AND THE BRAKES WERE PRESSED BUT THE CAR SPED UP UNTIL IT CRASHED INTO ANOTHER VEHICLE. *TR
Mileage: 130,000
KNOWN BY LEXUS AS A COMMON FAILURE IN THE 2UR ENGINE IS THE VALLEY PLATE COOLANT LEAK. THIS IS A FAILURE THAT THE MAJORITY OF OWNERS IN THE FORUMS HAVE REPORTED AS WELL AS MY PERSONAL VEHICLE EXPERIENCING. CAN HAPPEN AS FEW AS 50K MILES. COMMON COST FOR REPAIR TO THE OWNER IS BETWEEN $2000 AND $3000. MINE HAS HAPPENED EVEN AFTER METICULOUS MAINTENANCE. *TR
Mileage: 67,000
ISFS YEAR MODELS 2008-2014 ARE AFFECTED THE VALLEY PLATE LEAK DUE TO THE FACT THAT TOYOTA/LEXUS UTILIZED THE IMPROPER SEALANT AND USED THE IMPROPER AMOUNT, LEADING TO THE HEAT EXCHANGER LEAKING COOLANT ONCE THE ORIGINAL, INADEQUATE SEALANT BEGINS TO DISINTEGRATE. THIS COULD CAUSE A CONDITION WHERE THE ENGINE COULD FAIL AND SOMEONE COULD GET HURT. FURTHERMORE, ALL ISFS WILL EVENTUALLY HAVE A CRACKED RH MANIFOLD ON THE #8 RUNNER. THIS CAN CAUSE A FIRE HAZARD IN ADDITION TO CARBON MONOXIDE POISONING. *TR
Mileage: 67,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.