Total Complaints
48 filings
LEXUS GX470 · model year
2004 LEXUS GX470
48 NHTSA complaints, 8 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004LEXUSGX470 carries 48 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 0 fires, 4 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 GX470 is air bags with 12 filings, followed by vehicle speed control (4) and structure:body (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2004 GX470. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
48
Complaints
8
Crashes
0
Fires
4
Injuries
0
Deaths
Crashes Reported
8 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 12 |
| VEHICLE SPEED CONTROL | 4 |
| STRUCTURE:BODY | 4 |
| STRUCTURE | 4 |
| UNKNOWN OR OTHER | 4 |
| SUSPENSION | 3 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| VISIBILITY | 2 |
| POWER TRAIN:DRIVELINE | 2 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 1 |
| WHEELS | 1 |
| POWER TRAIN | 1 |
| ELECTRICAL SYSTEM | 1 |
Recalls (1)
16V06500005/02/2016
AIR BAGS:SIDE/WINDOW
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2006 Toyota Land Cruiser and Lexus LX470, 2005-2006 Toyota Tundra and Sequoia, 2004-2006 Toyota 4Runner and Lexus GX470 vehicles equipped with side curtain-shield-air bags. The affected vehicles have an air bag c
Recent Complaints
20210726STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2004 Lexus GX470. The contact stated that the vehicle was parked when he noticed there was a crack on the dashboard. The contact was not sure what caused the dashboard to crack. The dealer was made aware of the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that there had been a Customer Support Program for the dashboard failure which expired in 2017. The contact had not been made aware of the special program. The approximate failure mileage was 105,000.
Mileage: 105,000
20181203AIR BAGS
THERE WAS A RECALL ON MY VEHICLE. THE DASHBOARD IS ALL CRACKED BUT MY PROBLEM IS THAT I DRIVE MY KIDS AND THERE IS A RECALL PROBLEM WITH SIDE CURTAIN-SHIELD-AIRBAGS (CSAS) WHICH DEPLOY FROM THE ROOF RAILS IN THE EVENT OF CERTAIN TYPES OF CRASHES. I HAD CALL 2 DIFFERENT LEXUS AND THE HEADQUATERS AND THEY ALL THEM ME DIFFERENT THINGS. I JUST WANT THE DASHBOARD AND AIRBAGS TO BE FIX AS THIS IS A FAMILY BAG.
20181203UNKNOWN OR OTHER
THERE WAS A RECALL ON MY VEHICLE. THE DASHBOARD IS ALL CRACKED BUT MY PROBLEM IS THAT I DRIVE MY KIDS AND THERE IS A RECALL PROBLEM WITH SIDE CURTAIN-SHIELD-AIRBAGS (CSAS) WHICH DEPLOY FROM THE ROOF RAILS IN THE EVENT OF CERTAIN TYPES OF CRASHES. I HAD CALL 2 DIFFERENT LEXUS AND THE HEADQUATERS AND THEY ALL THEM ME DIFFERENT THINGS. I JUST WANT THE DASHBOARD AND AIRBAGS TO BE FIX AS THIS IS A FAMILY BAG.
20180123AIR BAGS
THE CAR HAS BEEN SUBJECT TO 2 RECALLS. FIRST, A RECALL FOR THE SELF-DESTRUCTING DASHBOARD AND FOR THE CURTAIN SHIELD AIRBAGS. THE COMPANY HAS REFUSED TO PROVIDE ME WITH THE PART IN ORDER TO PROCEED TO A REPLACEMENT OF THE AFFECTED PARTS.
Mileage: 121,000
20180123UNKNOWN OR OTHER
THE CAR HAS BEEN SUBJECT TO 2 RECALLS. FIRST, A RECALL FOR THE SELF-DESTRUCTING DASHBOARD AND FOR THE CURTAIN SHIELD AIRBAGS. THE COMPANY HAS REFUSED TO PROVIDE ME WITH THE PART IN ORDER TO PROCEED TO A REPLACEMENT OF THE AFFECTED PARTS.
Mileage: 121,000
20170920CrashAIR BAGS
BRAKES TOTALLY FAILED WHILE DESCENDING A STEEP INCLINE ON A CITY/ STATE HIGHWAY CAUSING LOSS OF CONTROL AND IMPACT WITH A TREE. AIR BAGS FAILED TO DEPLOY.
Mileage: 128,000
20170920CrashSERVICE BRAKES
BRAKES TOTALLY FAILED WHILE DESCENDING A STEEP INCLINE ON A CITY/ STATE HIGHWAY CAUSING LOSS OF CONTROL AND IMPACT WITH A TREE. AIR BAGS FAILED TO DEPLOY.
Mileage: 128,000
20170126STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED, WHICH COULD EXPOSE THE AIR BAGS. THE CONTACT ALSO STATED THAT THE MANUFACTURER HAD AN INTERNAL SAFETY RECALL FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000. ..UPDATED 03/08/17 *BF *CN
Mileage: 196,000
20161223AIR BAGS
TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
20161208STEERING
TL* THE CONTACT OWNS A 2004 LEXUS GX470. WHILE ACCELERATING FROM A STOP AT 5 MPH AND TURNING THE STEERING WHEEL LEFT OR RIGHT, THE POWER ASSIST FAILED. THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
20161105SEATS
THE ENTIRE DASH BOARD IS CRACKED. THERE ARE SPOTS ON MY LEATHER SEATS AND ARM RESTS ARE CRACKED AND TORN. ALSO TOLD THE TRUCK DOESN'T HAVE SHOCKS BUT I CAN FEEL EVERY BUMP
20161105SUSPENSION
THE ENTIRE DASH BOARD IS CRACKED. THERE ARE SPOTS ON MY LEATHER SEATS AND ARM RESTS ARE CRACKED AND TORN. ALSO TOLD THE TRUCK DOESN'T HAVE SHOCKS BUT I CAN FEEL EVERY BUMP
20161105UNKNOWN OR OTHER
THE ENTIRE DASH BOARD IS CRACKED. THERE ARE SPOTS ON MY LEATHER SEATS AND ARM RESTS ARE CRACKED AND TORN. ALSO TOLD THE TRUCK DOESN'T HAVE SHOCKS BUT I CAN FEEL EVERY BUMP
20160823AIR BAGS
TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
20160711AIR BAGS
TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
20160504AIR BAGS
TL* THE CONTACT OWNS A 2004 LEXUS GX470. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
20160126ELECTRICAL SYSTEM
SPEEDOMETER AND TACHOMETER GAUGES DO NOT WORK PROPERLY. WHEN THE VEHICLE IS TURNED ON, WILL EITHER ACTIVATE RIGHT AWAY OR FLICKER OR DO NOTHING. THIS IS AN INTERMITTENT PROBLEM AND IS HARD TO DIAGNOSE OR EVEN FIX. HAVE SEEN ON LEXUS FORUMS THIS IS A COMMON PROBLEM AND SEEMS MANY OF US ARE DRIVING "SPEED BLIND". I HAVE ALREADY HAD THE CLUSTER SENT OUT AND "REPAIRED", ONLY TO HAVE PROBLEM COME BACK. I FEEL THIS PROBLEM IS DANGEROUS AND THE MANUFACTURER NEEDS TO BE HELD ACCOUNTABLE.
20160126VEHICLE SPEED CONTROL
SPEEDOMETER AND TACHOMETER GAUGES DO NOT WORK PROPERLY. WHEN THE VEHICLE IS TURNED ON, WILL EITHER ACTIVATE RIGHT AWAY OR FLICKER OR DO NOTHING. THIS IS AN INTERMITTENT PROBLEM AND IS HARD TO DIAGNOSE OR EVEN FIX. HAVE SEEN ON LEXUS FORUMS THIS IS A COMMON PROBLEM AND SEEMS MANY OF US ARE DRIVING "SPEED BLIND". I HAVE ALREADY HAD THE CLUSTER SENT OUT AND "REPAIRED", ONLY TO HAVE PROBLEM COME BACK. I FEEL THIS PROBLEM IS DANGEROUS AND THE MANUFACTURER NEEDS TO BE HELD ACCOUNTABLE.
20160115CrashSTRUCTURE:BODY
I HAVE A 2004 GX470 SUV. TODAY I WAS IN A PARKING LOT, TRYING TO BACK OUT AND LEAVE. WITH ONE FOOT ON THE ACCELERATOR, I FOUND IT STUCK, WHICH WAS ODD, AS I HAD NOT EXPERIENCED IT BEFORE. SO I PRESSED ON IT AGAIN, I THOUGHT, LIGHTLY. I WAS TAKEN COMPLETELY BY SURPRISE, AS I SEEMED TO HAVE FLOWN BACKWARDS, AS I HAVE A V8 ENGINE, MY ACCELERATION WAS QUICK AND MY CAR IMMEDIATELY RAMMED INTO 2 PARKED CARS BEHIND ME. I WAS IN A STATE OF SHOCK AND VERY SCARED, SINCE IT WAS SO FAST AND SUDDEN. HAS ANYONE ELSE EXPERIENCED ANYTHING LIKE THIS BEFORE? THANK YOU. *TR
20160115CrashVEHICLE SPEED CONTROL
I HAVE A 2004 GX470 SUV. TODAY I WAS IN A PARKING LOT, TRYING TO BACK OUT AND LEAVE. WITH ONE FOOT ON THE ACCELERATOR, I FOUND IT STUCK, WHICH WAS ODD, AS I HAD NOT EXPERIENCED IT BEFORE. SO I PRESSED ON IT AGAIN, I THOUGHT, LIGHTLY. I WAS TAKEN COMPLETELY BY SURPRISE, AS I SEEMED TO HAVE FLOWN BACKWARDS, AS I HAVE A V8 ENGINE, MY ACCELERATION WAS QUICK AND MY CAR IMMEDIATELY RAMMED INTO 2 PARKED CARS BEHIND ME. I WAS IN A STATE OF SHOCK AND VERY SCARED, SINCE IT WAS SO FAST AND SUDDEN. HAS ANYONE ELSE EXPERIENCED ANYTHING LIKE THIS BEFORE? THANK YOU. *TR
Compare 2004LEXUSGX470 to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2004 LEXUS GX470 have?▼
The 2004 LEXUS GX470 has 48 NHTSA complaints, 8 crashes, 0 fires, 4 injuries, and 0 deaths reported.
Are there any recalls for the 2004 LEXUS GX470?▼
Yes, the 2004 LEXUS GX470 has 1 recall(s). The most common affected component is AIR BAGS:SIDE/WINDOW. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2004 LEXUS GX470?▼
The most-complained component for the 2004 LEXUS GX470 is AIR BAGS with 12 complaints. Other frequently reported areas include VEHICLE SPEED CONTROL and STRUCTURE:BODY.
Is the 2004 LEXUS GX470 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.