Total Complaints
12 filings
LEXUS GX460 · model year
12 NHTSA complaints, 6 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2017LEXUSGX460 carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 GX460 is suspension with 3 filings, followed by electronic stability control (esc) (2) and unknown or other (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2017 GX460. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
12 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SUSPENSION | 3 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| UNKNOWN OR OTHER | 1 |
| POWER TRAIN | 1 |
| AIR BAGS | 1 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
| VISIBILITY/WIPER | 1 |
| VEHICLE SPEED CONTROL | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling one 2016 Toyota 4Runner vehicle manufactured November 1, 2016 and one 2017 Lexus GX460 vehicle manufactured November 16, 2016. The affected vehicles are equipped with Takata PSPI-LD front passenger air bag inflators that may have been m
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX4
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louis
TL* THE CONTACT OWNS A 2017 LEXUS GX460. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO OPERATE CORRECTLY. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 65 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED INDEPENDENTLY AND BROUGHT THE VEHICLE TO A SUDDEN STOP. THE FAILURE WAS EXPERIENCED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT ON ONE OCCASION THE CONTACT AVOIDED A NEAR COLLISION WITH A SEMI TRUCK. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, WITH A VEHICLE IN THE RIGHT LANE, THE EMERGENCY AUTOMATIC BRAKING SYSTEM ACTIVATED. THE VEHICLE WAS TAKEN TO SHEEHY LEXUS OF ANNAPOLIS (121 FERGUSON RD, ANNAPOLIS, MD 21409, (410) 266-3330) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ISSUE WAS A KNOWN ISSUE HOWEVER, THERE WAS NO AVAILABLE FIX FOR THE ISSUE. THE DEALER REPLACED THE BRAKES WHICH FAILED TO FIX THE ISSUE. THE VEHICLE WAS NOT YET REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Mileage: 54,000
VEHICLE WAS PULLING INTO PARKING SPOT, COMING TO A STOP, WHEN ACCELERATOR STUCK AND CAR DROVE THROUGH BRICK WALL WHILE DRIVER WAS TRYING TO BRAKE
Mileage: 38,000
THE SUNROOF GLASS SPONTANEOUSLY SHATTERED WHILE DRIVING ON THE HIGHWAY AT 70 MPH. THERE WAS NO PROJECTILE WHICH CAUSED THE GLASS TO SHATTER. WE WERE NOT NEAR AN OVERPASS, THERE WERE NO OTHER CARS NEARBY, AND THERE WAS FARMLAND ON ALL SIDES. *TR
Mileage: 22,000
THE SUNROOF GLASS SPONTANEOUSLY SHATTERED WHILE DRIVING ON THE HIGHWAY AT 70 MPH. THERE WAS NO PROJECTILE WHICH CAUSED THE GLASS TO SHATTER. WE WERE NOT NEAR AN OVERPASS, THERE WERE NO OTHER CARS NEARBY, AND THERE WAS FARMLAND ON ALL SIDES. *TR
Mileage: 22,000
I WAS INVOLVED IN AN ACCIDENT AND MY AIRBAGS DID NOT DEPLOY. I WAS TRAVELING ON A MAIN ROAD AND SOMEONE CUT ME OFF. I HIT THE OTHER CAR DIRECTLY. THE FIRE AND POLICE OFFICERS AT THE SCENE SAID THEY THOUGHT THEY SHOULD HAVE DEPLOYED GIVEN THE EXTENT OF THE ACCIDENT. I'M FINE AND AM ACTUALLY THANKFUL THEY DIDN'T GO OFF BUT THEY SUGGESTED THAT I SUBMIT IT FOR INVESTIGATION.
Mileage: 47,000
ARRIVED AT A WAREHOUSE TO UNLOAD BOXES FROM THE TRUNK OF CAR. HAD 2 PASSENGERS IN VEHICLE. BACKED INTO UNLOADING ZONE AND PARKED CLOSE TO THE DOOR. OPENED THE DRIVER'S DOOR LEAVING IT OPEN. PASSENGERS GOT OUT OF THE VEHICLE LEAVING THE PASSENGERS DOOR OPEN. AFTER SPEAKING WITH THE WAREHOUSE MANAGER, DRIVER AND PASSENGER STARTED TO UNLOAD THE VEHICLE FROM THE TRUNK. ALL PASSENGERS WERE OUT OF THE VEHICLE FOR SEVERAL MINUTES. THE CAR STARTED ROLLING BACKWARDS WHEN DRIVER WAS BEHIND UNLOADING BOXES. DRIVER GOT PINNED BY THE CAR AGAINST THE GARAGE WALL AND WAS PINNED BY THE LEFT BUMPER AND TAILLIGHT. . HEAD CRUSHING INJURY, BROKEN SHOULDER. BROKEN WRIST. ONE OF THE OTHER PEOPLE WERE ABLE TO STOP THE CAR AND PULL FORWARD. DRIVER SURVIVED BUT SUSTAINED SIGNIFICANT INJURIES. 10 PIECES OF GLASS IN SIDE OF FACE AND SKULL WHICH WERE REMOVED FROM HOSPITAL.
Mileage: 34,000
I WAS DRIVING AROUND 40 MPH AND WAS HIT IN THE SIDE BY A DRIVER WHO RAN A STOP SIGN AT A SCREECHING HALT AND HIT MY PASSENGER SIDE FRONT AND REAR. I FLIPPED 2.5 TIMES AND LANDED UPSIDE DOWN. I WAS ABLE TO EXIT THE VEHICLE THROUGH THE REAR WINDOWS MY CHILD. THE CAR KEPT ME SAFE AS FAR AS AIRBAGS AND SEATBELT. WE HAD SOME INJURIES BUT NO BROKEN BONES. AFTER RESEARCHING, I FIND THE GX IS KNOWN TO HAVE A STABILITY ISSUE AND FLIP FROM EVEN SMALL IMPACTS FROM THE SIDE. THIS ACCIDENT COULD HAVE BEEN WAY WORSE AS MY CAR WAS TOTALED AND ALL AIRBAGS DEPLOYED EXCEPT FOR FRONT STEERING AND DASH.THEY NEED TO FIX THIS ISSUE. AS FAR AS HOLDING UP IN THE ROLLOVER, THE CABIN AREA WAS INTACT MOSTLY. BUT THE CAR SHOULD NOT HAVE ROLLED OVER AND IF I WAS ON THE INTERSTATE OR HAD OTHER CARS COMING AT ME, IT MAY HAVE BEEN WORSE. THE STABILITY ISSUE NEEDS TO BE FIXED.
Mileage: 16,500
I WAS DRIVING AROUND 40 MPH AND WAS HIT IN THE SIDE BY A DRIVER WHO RAN A STOP SIGN AT A SCREECHING HALT AND HIT MY PASSENGER SIDE FRONT AND REAR. I FLIPPED 2.5 TIMES AND LANDED UPSIDE DOWN. I WAS ABLE TO EXIT THE VEHICLE THROUGH THE REAR WINDOWS MY CHILD. THE CAR KEPT ME SAFE AS FAR AS AIRBAGS AND SEATBELT. WE HAD SOME INJURIES BUT NO BROKEN BONES. AFTER RESEARCHING, I FIND THE GX IS KNOWN TO HAVE A STABILITY ISSUE AND FLIP FROM EVEN SMALL IMPACTS FROM THE SIDE. THIS ACCIDENT COULD HAVE BEEN WAY WORSE AS MY CAR WAS TOTALED AND ALL AIRBAGS DEPLOYED EXCEPT FOR FRONT STEERING AND DASH.THEY NEED TO FIX THIS ISSUE. AS FAR AS HOLDING UP IN THE ROLLOVER, THE CABIN AREA WAS INTACT MOSTLY. BUT THE CAR SHOULD NOT HAVE ROLLED OVER AND IF I WAS ON THE INTERSTATE OR HAD OTHER CARS COMING AT ME, IT MAY HAVE BEEN WORSE. THE STABILITY ISSUE NEEDS TO BE FIXED.
Mileage: 16,500
TURNING LEFT INTO NEIGHBORHOOD AND STRUCK REAR PASSENGER SIDE PANEL BEHIND THE TIRE (BUMPER AREA). I WAS GOING APPROX 10-15 MPH, OTHER VEHICLE (CAMRY) WAS GOING 40 MPH. CAR ROLLED TWICE. I BELIEVE THIS IS DUE TO A KNOWN ISSUE WITH THIS MODEL LEANING TO THE RIGHT, WHICH CAUSES AN INCREASED ROLLOVER RISK ON LEFT HAND TURNS. IT SEEMS THAT LEXUS IS AWARE, BUT HAS NOT ADDRESSED THE ISSUE. HAPPY TO PROVIDE PHOTOS OR ADDITIONAL DOCUMENTATION IF NEEDED.
Mileage: 5,600
TURNING LEFT INTO NEIGHBORHOOD AND STRUCK REAR PASSENGER SIDE PANEL BEHIND THE TIRE (BUMPER AREA). I WAS GOING APPROX 10-15 MPH, OTHER VEHICLE (CAMRY) WAS GOING 40 MPH. CAR ROLLED TWICE. I BELIEVE THIS IS DUE TO A KNOWN ISSUE WITH THIS MODEL LEANING TO THE RIGHT, WHICH CAUSES AN INCREASED ROLLOVER RISK ON LEFT HAND TURNS. IT SEEMS THAT LEXUS IS AWARE, BUT HAS NOT ADDRESSED THE ISSUE. HAPPY TO PROVIDE PHOTOS OR ADDITIONAL DOCUMENTATION IF NEEDED.
Mileage: 5,600
THE VEHICLE LEANS TO THE RIGHT (PASSENGER SIDE) ABOUT 1 1/4 COMPARED TO LEFT SIDE SINCE DAY 1 AFTER PURCHASE. I CONTACTED 3 LEXUS DEALERS AND WAS TOLD "IT IS WITHIN SPECS". THIS IS A KNOWN ISSUE ON GX 460 MODELS BUT LEXUS REFUSES TO ADMIT IT. THEY REFUSE TO REPAIR IT. THE VEHICLE HAS EXTREME BODY ROLL TO THE RIGHT DURING LEFT TURNS AND FEELS A LOT MORE STABLE DURING RIGHT TURNS. THIS IS A MAJOR SAFETY CONCERN. I CONTACTED THE LEXUS CORPORATE OFFICE AND WAS TOLD THAT THIS IS A "CHARACTERISTIC OF THE VEHICLE" AND THEY WILL NOT REPAIR IT. I WAS LIED BY A SERVICE FOREMAN THAT THE VEHICLE WAS DESIGNED THIS WAY. I DID A LOT OF RESEARCH ON THIS ISSUE AND BASED ON SEVERAL TECHNICAL DOCUMENTS IT IS CAUSED BY IMBALANCE BETWEEN THE 2 CYLINDERS ON THE KDSS. PROPER PROCEDURE IS TO BLEED AND RE-FILL THE KDSS SYSTEM BUT LEXUS REFUSES TO DO IT. I WAS TOLD BY A SERVICE MANAGER THAT THIS IS AN EXPENSIVE AND LENGTHY PROCEDURE AND DEALERS AVOID DOING IT. THE VEHICLE HAS ABOUT 10,000 MILES NOT AND IT FEELS
CAR WAS TRAVELING AT ABOUT 60 MILES PER HOUR ON A FLAT ROAD AT 5:30 PM WHEN A LOUD BANG WAS HEARD. WE NOTICED THAT THE SUNROOF HAS COMPLETELY SHATTERED, BUT STAYED INTACT. SMALL SHARDS OF OF GLASS FELL INSIDE. THE TEMPERATURE WAS 55 DEGREES FAHRENHEIT OUTSIDE AND 69 INSIDE. WE CLOSED THE COVER SO NO GLASS WOULD FALL INSIDE. THE SUNROOF DOES NOT LOOK LIKE ANYTHING HIT IT AND THE VEHICLE IS STORED IN THE GARAGE.
Mileage: 25,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.