Total Complaints
43 filings
LEXUS GX 470 · model year
43 NHTSA complaints, 6 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004LEXUSGX 470 carries 43 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 8 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 GX 470 is air bags with 5 filings, followed by unknown or other (4) and suspension (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 3 investigation files overlapping the 2004 GX 470. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
43 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 5 |
| UNKNOWN OR OTHER | 4 |
| SUSPENSION | 3 |
| POWER TRAIN:DRIVELINE:DRIVESHAFT | 3 |
| POWER TRAIN | 3 |
| STRUCTURE | 3 |
| VEHICLE SPEED CONTROL | 3 |
| STRUCTURE:BODY | 3 |
| LATCHES/LOCKS/LINKAGES | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | 1 |
| STEERING:HYDRAULIC POWER ASSIST SYSTEM | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| STEERING | 1 |
| TIRES | 1 |
The contact owns a 2004 Lexus GX470. The contact stated that while driving approximately 50 MPH, the driverâs side seat heater was activated on the high setting. The contact stated that the following morning he noticed small blisters on his back; medical attention was needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage 67,000.
Mileage: 67,000
The contact owns a 2004 Lexus GX470. The contact stated that while driving approximately 50 MPH, the driverâs side seat heater was activated on the high setting. The contact stated that the following morning he noticed small blisters on his back; medical attention was needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage 67,000.
Mileage: 67,000
MY GX470 2004 HAS RUST ON FRAME, SHOCKS AND SUSPENSION. HAVE BEEN TOLD THAT THEY WILL NOT MAKE ANY REPAIRS BECAUSE THEY WILL COST MORE THAN VEHICLE. LEXUS SHOULD REALLY CONSIDER THESE FRAMES FROM DANA OHIO IN THE RECALLS AS THE OTHERS. OVER THE YEARS I HAVE HAD THE RADIATOR, EMERGENCY BRAKE AND RIMS ALL RUST OUT AND REPLACED AS WELL AND THE VEHICLE IS NOT EVEN IN SNOW OR BEACH AREAS. THESE VEHICLES ALSO HAVE THE SEAT BELT ISSUE WHICH MAKES THE AIRBAG LIGHT STAY ON. AS NICE AND RELIABLE THESE VEHICLES WERE I BELIEVE LEXUS SHOULD BACK THEIR PRODUCT!
MY GX470 2004 HAS RUST ON FRAME, SHOCKS AND SUSPENSION. HAVE BEEN TOLD THAT THEY WILL NOT MAKE ANY REPAIRS BECAUSE THEY WILL COST MORE THAN VEHICLE. LEXUS SHOULD REALLY CONSIDER THESE FRAMES FROM DANA OHIO IN THE RECALLS AS THE OTHERS. OVER THE YEARS I HAVE HAD THE RADIATOR, EMERGENCY BRAKE AND RIMS ALL RUST OUT AND REPLACED AS WELL AND THE VEHICLE IS NOT EVEN IN SNOW OR BEACH AREAS. THESE VEHICLES ALSO HAVE THE SEAT BELT ISSUE WHICH MAKES THE AIRBAG LIGHT STAY ON. AS NICE AND RELIABLE THESE VEHICLES WERE I BELIEVE LEXUS SHOULD BACK THEIR PRODUCT!
MY GX470 2004 HAS RUST ON FRAME, SHOCKS AND SUSPENSION. HAVE BEEN TOLD THAT THEY WILL NOT MAKE ANY REPAIRS BECAUSE THEY WILL COST MORE THAN VEHICLE. LEXUS SHOULD REALLY CONSIDER THESE FRAMES FROM DANA OHIO IN THE RECALLS AS THE OTHERS. OVER THE YEARS I HAVE HAD THE RADIATOR, EMERGENCY BRAKE AND RIMS ALL RUST OUT AND REPLACED AS WELL AND THE VEHICLE IS NOT EVEN IN SNOW OR BEACH AREAS. THESE VEHICLES ALSO HAVE THE SEAT BELT ISSUE WHICH MAKES THE AIRBAG LIGHT STAY ON. AS NICE AND RELIABLE THESE VEHICLES WERE I BELIEVE LEXUS SHOULD BACK THEIR PRODUCT!
VEHICLE FAILED INSPECTION DUE TO RUST HOLE IN FRAME AND TRANSMISSION SUPPORT. THE MECHANIC SAID THAT THE REST OF THE FRAME IS IN GOOD CONDITION WHICH LEADS ME TO BELIEVE THAT IT MUST BE A DEFECT WITH MATERIALS USED FOR THE FRAME, I WOULD EXPECT SAME TYPE OF DAMAGE TO THE REST OF THE FRAME. THE CAR WAS WELL MAINTAINED, AND IT IS IN GREAT CONDITION OTHERWISE, AFTER CLOSE TO 103,000 MILES. THIS MAY BE RELATED TO THE TOYOTA FRAME RUST ISSUES THAT WERE REPORTED SINCE, TO MY KNOWLEDGE THE GX SHARES THE SAME FRAME AS OTHER TOYOTA SUVS/TRUCKS. LEXUS REFUSED TO HELP W/ THE REPAIR ETC. AND THEY DEEMED THE VEHICLE UNSAFE TO DRIVE, I HAVE TO TOW IT OUT OF THEIR DEALERSHIP. ATTACHED, MY SHOP REVIEW, LEXUS REVIEW AND PICTURES FROM MY MECHANIC. I AM ASKING LEXUS FOR THE PICTURES THEY TOOK WHILE THE CAR WAS IN SHOP.
Mileage: 102,877
PEARL WHITE PAINT IS PEELING OFF LIKE PAPER ON MY 2004 GX 470 WHAT IS GOING ON WITH LEXUS PAINT I HAVE OWNED 3 LEXUS CARS NEVER HAD THIS TO HAPPEN TO THE OTHER CARS NEEDS HELP IN SANFORD NC
THERE ARE MULTIPLE COMPLAINTS ON THE INTERNET AVAILABLE WITH THIS VEHICLE AND THE TRANSMISSION, TRANSFER CASE "ACTUATOR" REPLACEMENT PART # 36100-6D190, IS CRACKING AROUND 90,000 TO 100,000 MILES AND LEAKING OIL ON STREETS AND ANYWHRE YOU PARK. THE CAUSE IS FROM LEXUS SERVICE AT THE 100,000 MILE TUNE UP, IN MANY CASES, IF A OWNER HAS NEVER USED THEIR 4 WHEEL DRIVE, AND SERVICE ENGAGES 4 WHEEL DRIVE DURING SERVICE AND THEN CRACKING THIS DEFECTIVE PART THAT HAS NOT BEEN USED IN 10 YEARS. THAT WAS MY SITUATION, WHERE I DLEIVERED A PERFECT VEHICLE TO LEXUS OF GREENVILLE SC FOR 100,000 TUNE UP SERVICE, AND THE CAR WAS RETURNED TO ME LEAKING. IT WAS REPORTED IMMEDIATLY WITH NO RESULT TO FIX. $3500 PART. I HAVE HAD A FEW MEETINGS WITH LEXUS CORPORATE OVER THE PAST 2 YEARS TOO, CASE# 1706011926. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mileage: 100,000
ENTIRE FRAME OF THE CAR IS RUSTED TO THE POINT THAT ALMOST NOTHING IS HOLDING THE CAR TOGETHER AND WE'VE BEEN TOLD IT'S NOT SAFE TO DRIVE. HAS BEEN MAINTAINED ON REGULAR BASIS AND HAS ALWAYS BEEN PARKED IN GARAGE AT NIGHT AND ON MOST WEEKDAYS. CAR SHOULDN'T BE RUSTED OUT WHEN CARED FOR METICULOUSLY (DOCUMENTATION AVAILABLE).
Mileage: 120,000
ENTIRE FRAME OF THE CAR IS RUSTED TO THE POINT THAT ALMOST NOTHING IS HOLDING THE CAR TOGETHER AND WE'VE BEEN TOLD IT'S NOT SAFE TO DRIVE. HAS BEEN MAINTAINED ON REGULAR BASIS AND HAS ALWAYS BEEN PARKED IN GARAGE AT NIGHT AND ON MOST WEEKDAYS. CAR SHOULDN'T BE RUSTED OUT WHEN CARED FOR METICULOUSLY (DOCUMENTATION AVAILABLE).
Mileage: 120,000
ENTIRE FRAME OF THE CAR IS RUSTED TO THE POINT THAT ALMOST NOTHING IS HOLDING THE CAR TOGETHER AND WE'VE BEEN TOLD IT'S NOT SAFE TO DRIVE. HAS BEEN MAINTAINED ON REGULAR BASIS AND HAS ALWAYS BEEN PARKED IN GARAGE AT NIGHT AND ON MOST WEEKDAYS. CAR SHOULDN'T BE RUSTED OUT WHEN CARED FOR METICULOUSLY (DOCUMENTATION AVAILABLE).
Mileage: 120,000
2004 LEXUS GX 400. CONSUMER WRITES IN REGARDS TO REPLACEMENT DASHBOARD NOT AVAILABLE TO REPLACE CURTAIN-SHIELD AIRBAG MODULE AND CRACKED DASHBOARD. *SMD THE CONSUMER STATED, A YEAR PASSED AND THE AIR BAG AND DASHBOARD WERE NOT REPLACED. UPDATED 03/22/2017 *JS
2004 LEXUS GX 400. CONSUMER WRITES IN REGARDS TO REPLACEMENT DASHBOARD NOT AVAILABLE TO REPLACE CURTAIN-SHIELD AIRBAG MODULE AND CRACKED DASHBOARD. *SMD THE CONSUMER STATED, A YEAR PASSED AND THE AIR BAG AND DASHBOARD WERE NOT REPLACED. UPDATED 03/22/2017 *JS
LEXUS IS SELLING VEHICLES WITH BAD BRAKE ACTUATORS. I TOOK IT TO THEM TWICE AND WHICH THEY SAY THEY DON'T KNOW WHY I'M HERE THE NOISE AND WHY MY BRAKE PEDAL WAS RATTLING WHEN I LOOK ON THE LEXUS FORUMS I SEE SEVERAL PEOPLE COMPLAINING ABOUT THE BRAKE ACTUATORS ARE GOING OUT ON THEIR VEHICLES SOME VEHICLES ONLY HAVE $34,000 ON THEM. THE DANGEROUS PART IS THAT YOU GET NO WARNING LIGHTS OR ANYTHING IF IT GOES OUT AND YOU'RE ON THE EXPRESSWAY YOU CAN NOT STOP THE VEHICLE AT ALL, ONE PERSON EVEN BLOGGED ABOUT HOW THERE'S WENT COMPLETELY OUT ON THEM LUCKILY THEY WERE DRIVING UP IN THE DRIVEWAY BUT THE VEHICLE NEVER STOPPED. LEXUS IS CHARGING PEOPLE ANYWHERE FROM 2 TO $4,000 TO FIX THESE WHEN THEY KNOW THAT SEVERAL OF THEIR VEHICLES ARE HAVING THESE PROBLEMS WHILE STILL NEW. I JUST TOOK IT TO LEXUS AGAIN LAST WEEK AND THE SERVICEMEN SAID IT SOUNDS LIKE THE ACTUATOR IS GOING OUT IF IT IS THEN THAT'S GOING TO BE $4,000. WHILE DRIVING THE VEHICLE I HEAR A LOT OF CLICKING UP UNDER THE HOOD AND
CURTAIN SHIELD AIRBAG CONTROL MODULE. RECALL # 16V-065. LEXUS IS NOT REPAIRING THIS IN A TIMELY FASHION. IT HAS BEEN APPROX. SIX MONTHS SINCE WE FIRST RECEIVED NOTICE OF THIS RECALL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 LEXUS GX 470. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS) THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ *CN
CRACKED DASHBOARD AND OCCASIONAL THUMP,BUMP WHEN I STOP AT STOP LIGHTS
Mileage: 160,000
CRACKED DASHBOARD WITH SHINY SPOTS THAT GIVE GLARE WHEN DRIVING IN THE SUN.THIS IS AN ISSUE WHENEVER THE CAR IS IN MOTION ON ANY SURFACE (STREET, HIGHWAY, TURNING, ETC). WE RECEIVED ZLD WARRANTY ENHANCEMENT NOTIFICATION AND GOT ON LOCAL DEALERSHIP (GRAPEVINE, TEXAS) "WILL CALL" LIST OVER A YEAR AGO. DEALERSHIP CONTINUES TO SAY THEY WILL CALL WHEN PART IS AVAILABLE. ONLINE IT APPEARS THE ONLY PEOPLE WHO HAVE HAD DASHES REPLACED ARE THOSE WHO HAVE LEXUS BLOGS, ETC.
Mileage: 90,000
WHEN I PURCHASED MY VEHICLE FROM THE LEXUS DEALER IT HAD AN OCCASIONAL THUMP, BUMP CLUNK WHEN I WAS STOPPED AT STOP LIGHTS. SORT LIKE SOMEONE WAS TRYING TO BUMP ME FORWARD. I HAVE COMPLAINED ABOUT THIS AT EVERY SERVICE APPOINTMENT INCLUDING WARRANTY APPOINTMENTS. NO ONE SEEMS TO KNOW WHAT IT IS. IT HAS GOTTEN MUCH WORSE. I THEREFORE HAVE TRIED TO DO SOME INTERNET RESEARCH AND APPEARS THAT NOT ONLY DOES LEXUS KNOW WHAT IT IS BUT THEY MIGHT HAVE ACTUALLY PUBLISHED A TECHNICAL SERVICE BULLETIN ON THE PROBLEM. I AM FEARFUL THAT THE VEHICLE IS BECOMING UNSAFE AND I BELIEVE WITH THE NUMBER OF COMPLAINTS I FOUND ON THE LEXUS SITES THAT THIS IS SHOULD BE A RECALL ISSUE NOT AN ISSUE THAT MY DEALER CONTINUALLY IGNORES. MY LEXUS ALSO IN COLD WEATHER (LOW 30S) HAS A LARGE GROWLING NOISE WHEN STOPPED AND BRAKES APPLIED. I THINK IT IS PART OF THE AFOREMENTIONED ISSUE. I HAVE HAD MY VEHICLE ALIGNED A FEW TIMES. IT HAS A SENSATION OF PULLING RIGHT. HOWEVER IT STAYS TRUE, PRETTY MUCH, ON THE
Mileage: 40,000
WHEN I PURCHASED MY VEHICLE FROM THE LEXUS DEALER IT HAD AN OCCASIONAL THUMP, BUMP CLUNK WHEN I WAS STOPPED AT STOP LIGHTS. SORT LIKE SOMEONE WAS TRYING TO BUMP ME FORWARD. I HAVE COMPLAINED ABOUT THIS AT EVERY SERVICE APPOINTMENT INCLUDING WARRANTY APPOINTMENTS. NO ONE SEEMS TO KNOW WHAT IT IS. IT HAS GOTTEN MUCH WORSE. I THEREFORE HAVE TRIED TO DO SOME INTERNET RESEARCH AND APPEARS THAT NOT ONLY DOES LEXUS KNOW WHAT IT IS BUT THEY MIGHT HAVE ACTUALLY PUBLISHED A TECHNICAL SERVICE BULLETIN ON THE PROBLEM. I AM FEARFUL THAT THE VEHICLE IS BECOMING UNSAFE AND I BELIEVE WITH THE NUMBER OF COMPLAINTS I FOUND ON THE LEXUS SITES THAT THIS IS SHOULD BE A RECALL ISSUE NOT AN ISSUE THAT MY DEALER CONTINUALLY IGNORES. MY LEXUS ALSO IN COLD WEATHER (LOW 30S) HAS A LARGE GROWLING NOISE WHEN STOPPED AND BRAKES APPLIED. I THINK IT IS PART OF THE AFOREMENTIONED ISSUE. I HAVE HAD MY VEHICLE ALIGNED A FEW TIMES. IT HAS A SENSATION OF PULLING RIGHT. HOWEVER IT STAYS TRUE, PRETTY MUCH, ON THE
Mileage: 40,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.