Total Complaints
10 filings
LEXUS GX! · model year
10 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025LEXUSGX! carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 GX! is power train with 2 filings, followed by suspension (2) and vehicle speed control (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 3 investigation files overlapping the 2025 GX!. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
10 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 2 |
| SUSPENSION | 2 |
| VEHICLE SPEED CONTROL | 1 |
| WHEELS | 1 |
| STRUCTURE:BODY | 1 |
| VISIBILITY/WIPER | 1 |
| TIRES | 1 |
| ENGINE | 1 |
The car has harsh knocking downshifting. In slow speeds, the has abrupt transmission changes.
The car has harsh knocking downshifting. In slow speeds, the has abrupt transmission changes.
On 10/7/25, the passenger side front tire malfunctioned - I currently have the tire. On 9/7/25, the drivers side rear tire malfunctioned - I no longer have that tire but I have included the receipt for the new tire I had to purchase. On 9/7/25, I was driving alone on the Florida Turnpike at night and in the rain, when the rear drivers side tire blew and was completely destroyed with multiple holes in the sidewall. Fortunately I was able to maintain control of the car, but I was stuck on the side of the highway until a Florida Road Ranger came to assist. The problem was reproduced on the morning of 10/7 when I found my passenger side front tire flat with a split sidewall. I am scheduled to take the car to the Lexus service department on 10/8/25 for inspection. The front passenger tire does not feel like rubber, it can be described as a mix of cardboard and plastic. On the evening of 9/7/25, when the rear drivers side tire blew, there was little warning, the low tire pressure warnin
The driver side mirror shakes around 45 to 50 miles an hour plus. The passenger side mirror at the same speeds stays true and does not vibrate. While I am driving mostly on the highway the driver side mirror shakes or bounces up and down which distorts the images behind me. It is a safety concern where I am getting dizzy while driving. I brought the car back to the dealership Lexus of Pembroke Pines, and they replaced the entire mirror assembly, but it is having the same problem again. The car is not even two weeks old. The constant vibration is a legitimate safety concern and prevents me from safely operating this vehicle.
The driver side mirror shakes around 45 to 50 miles an hour plus. The passenger side mirror at the same speeds stays true and does not vibrate. While I am driving mostly on the highway the driver side mirror shakes or bounces up and down which distorts the images behind me. It is a safety concern where I am getting dizzy while driving. I brought the car back to the dealership Lexus of Pembroke Pines, and they replaced the entire mirror assembly, but it is having the same problem again. The car is not even two weeks old. The constant vibration is a legitimate safety concern and prevents me from safely operating this vehicle.
My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires in Douglasville, GA, where they took off all the old weight including the new ones that were added by Butler Lexus. I found no improvement as I drove home. I took my GX550 back to Discount Tires, I asked them to check the tires and wheels. I was informed by one of the tech at Discount Tires that the my wheels are marginally out of round and I should let Lexus know to check the suspension. I was told by Butler Lexus service department that Discount Tires was grasping at straws. I spoke with Lexus Corporate September 19, 2025, they informed me that Butler Lexus Service department informed me that my vehicle is suppose to operate with vibrations, that could felt in the steering wheel and
My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires in Douglasville, GA, where they took off all the old weight including the new ones that were added by Butler Lexus. I found no improvement as I drove home. I took my GX550 back to Discount Tires, I asked them to check the tires and wheels. I was informed by one of the tech at Discount Tires that the my wheels are marginally out of round and I should let Lexus know to check the suspension. I was told by Butler Lexus service department that Discount Tires was grasping at straws. I spoke with Lexus Corporate September 19, 2025, they informed me that Butler Lexus Service department informed me that my vehicle is suppose to operate with vibrations, that could felt in the steering wheel and
My GX550 is vibrating at all speeds. I took my GX550 in for service on [XXX] at Butler Lexus in Union City, GA, because of the vibration in my GX. They did a wheel alignment and a force road wheel balancing but this did not solve the problem. On September 3, 2025 I took my GX550 to Discount Tires in Douglasville, GA, where they took off all the old weight including the new ones that were added by Butler Lexus. I found no improvement as I drove home. I took my GX550 back to Discount Tires, I asked them to check the tires and wheels. I was informed by one of the tech at Discount Tires that the my wheels are marginally out of round and I should let Lexus know to check the suspension. I was told by Butler Lexus service department that Discount Tires was grasping at straws. I spoke with Lexus Corporate September 19, 2025, they informed me that Butler Lexus Service department informed me that my vehicle is suppose to operate with vibrations, that could felt in the steering wheel and
When accelerating from stop the vehicle has a long hesitation or lag, but allows enough movement in the vehicle to push the vehicle into an intersection. The safety concern is when pulling out across traffic to make a turn the lack of acceleration leave the drive susceptible to being hit by crossing traffic. I contact the Lexus dealership maintenance department and they indicated that it's a know problem and there isn't a recall or a solution. There is no warning light not other mechanical problem. I would not submit this concern if I didn't feel that this is a life threatening concern. There is far to much hesitation in acceleration, compounded but the fact that there is just enough acceleration to put the care in harms way with out enough to avoid a potential accident.
On July 19th, with less than 100 miles on the odometer, the vehicle began down and upshifting so hard that it felt like a collision. Additionally, when attempting to accelerate, the transmission would hunt for gears without engaging, resulting in loss of power - creating a very dangerous situation. Lexus is unable to identify a resolution and has had the vehicle in the shop for 2+ weeks
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.