2024 LEXUS GX!

18 complaints filed with NHTSA.

18
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths

Complaints by Component

ComponentCount
UNKNOWN OR OTHER4
ENGINE3
ELECTRICAL SYSTEM3
SERVICE BRAKES2
UNKNOWN OR OTHER1
POWER TRAIN1
STEERING1
STRUCTURE:BODY:HOOD1
AIR BAGS1
VEHICLE SPEED CONTROL1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1

Recent Complaints

20260124ENGINE

Rough idle

20251216ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The contact owns a 2024 Lexus GX 550. The contact stated that while operating the vehicle, the instrument cluster momentarily turned black. The vehicle was taken to the local dealer, where the failure could not be duplicated, and no service was performed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 8,000.

Mileage: 8,000

20251107ELECTRICAL SYSTEM

I have a 2024 Lexus GX 550 Overtrail with about 4,500 miles on it bought in December 2024. I went to start it this afternoon and I got a message saying "Low Steering Power". All the electrical things on the car seemed to be working: lights, dash lit up, courtesy lights, all the screens, etc. It just wouldn't turn over. I shut the car off and gave it a minute or two then tried again. Nothing. At the same time, the car started to make a low, continuous humming sound and made a couple of clic

20251107UNKNOWN OR OTHER

I have a 2024 Lexus GX 550 Overtrail with about 4,500 miles on it bought in December 2024. I went to start it this afternoon and I got a message saying "Low Steering Power". All the electrical things on the car seemed to be working: lights, dash lit up, courtesy lights, all the screens, etc. It just wouldn't turn over. I shut the car off and gave it a minute or two then tried again. Nothing. At the same time, the car started to make a low, continuous humming sound and made a couple of clic

20250806ELECTRICAL SYSTEM

I was just getting off from work starting the engine, the driving meters screen and the head up display were completely off black, I thought that it will turn on after driving but it didn’t. I was driving more than 5 minutes on the free way and both screens were still dark. This is not the first time that this happened. The last time when this was happened, I brought my vehicle to the dealership where I purchased it, but then everything went back normal when I got to the dealership parking

20250806VEHICLE SPEED CONTROL

I was just getting off from work starting the engine, the driving meters screen and the head up display were completely off black, I thought that it will turn on after driving but it didn’t. I was driving more than 5 minutes on the free way and both screens were still dark. This is not the first time that this happened. The last time when this was happened, I brought my vehicle to the dealership where I purchased it, but then everything went back normal when I got to the dealership parking

20250806UNKNOWN OR OTHER

I was just getting off from work starting the engine, the driving meters screen and the head up display were completely off black, I thought that it will turn on after driving but it didn’t. I was driving more than 5 minutes on the free way and both screens were still dark. This is not the first time that this happened. The last time when this was happened, I brought my vehicle to the dealership where I purchased it, but then everything went back normal when I got to the dealership parking

20250730ELECTRICAL SYSTEM

System Failure: This vehicle has a narrow shelf molded into the dashboard above the glove box. There was a small container of hair lotion stored there that melted in the heat and dripped through the dash and destroyed the electronic control unit or ECU (#89221-60630 Multiplex Computer) and the power distribution assembly (#82730-60260 Power Distributor Assembly). This damage completely disabled the vehicle. Apparently, the ECU (a) is located where fluid can reach it through the dash and (b) it d

20250718SERVICE BRAKES

At approximately 6,000 miles we drove this vehicle from Chattanooga to Nashville and back. The interstate has one steep grade. On the decent home the vehicle was violently shaking. It felt as if the car might not be able to stop or something had been broken. We had 30-45 minutes of driving to get home and considering having the vehicle towed. It continued to shake, less violently as we braked on the way home. It was terrifying. I took the car to Lexus and they told me that this can happen on ste

20250711CrashAIR BAGS

The airbags didn’t deploy in a collision that included the front and rear. My head and body was smashed into the steering wheel and dash. There were no warning that there may be a problem with this system. We have not had an inspection yet but are hiring an investigator for that purpose.

20250612SERVICE BRAKES

Brakes squeal when backing up in the mornings and occasionally going forward. Maunufacturer is aware of the problem, but until recently would only allow dealers to order 1 repair kit per week. Now the manufacturer is allowing 4 kits per week to be ordered. This problem appears to affect 2/3s of all vehicles sold. Repair parts are taking 4 to 6 months to get. The manufacturer is not being responsive.

20250423STRUCTURE:BODY:HOOD

The hood panel flutters at speeds above 50 mph. The flutter/flex is very noticeable and concerning. The flutter becomes more noticeable as speed increases.

20250321UNKNOWN OR OTHER

My transmission seems to do a JERK when I press the break. It is like it is struggling to shift down and it jerks me forward. It happens when I am stopped behind other cars. It makes me very nervous In the car line sometimes it jerks so hard I am afraid it is going to hit another car or even a child if they get too close and my foot is on the break and it just pops up unexpectedly! There are MANY people taking their cars in to Lexus service for this "transmission jerk" as consumers are calling i

20250310ENGINE

NEW 2024 GX550, less than 2 months and 3,000 miles of ownership- accelerating to 40 mph and vehicle completely shut off, jolting me forward. All lights on dash lit up, "power steering failure, engine failure, not safe to drive." It was all I could do to get it off to the shoulder of the road. Extremely dangerous. Had vehicle towed to local Lexus dealer. After 2 weeks master tech determined timing chain snapped causing catastrophic engine failure. Now we wait for Lexus corporate to advise them on

20250310POWER TRAIN

NEW 2024 GX550, less than 2 months and 3,000 miles of ownership- accelerating to 40 mph and vehicle completely shut off, jolting me forward. All lights on dash lit up, "power steering failure, engine failure, not safe to drive." It was all I could do to get it off to the shoulder of the road. Extremely dangerous. Had vehicle towed to local Lexus dealer. After 2 weeks master tech determined timing chain snapped causing catastrophic engine failure. Now we wait for Lexus corporate to advise them on

20250310STEERING

NEW 2024 GX550, less than 2 months and 3,000 miles of ownership- accelerating to 40 mph and vehicle completely shut off, jolting me forward. All lights on dash lit up, "power steering failure, engine failure, not safe to drive." It was all I could do to get it off to the shoulder of the road. Extremely dangerous. Had vehicle towed to local Lexus dealer. After 2 weeks master tech determined timing chain snapped causing catastrophic engine failure. Now we wait for Lexus corporate to advise them on

20250306UNKNOWN OR OTHER

Lexus has a safety issue of the OEM pre-installed Slim profile Roof Rack on the car. There was no option to elect if one wants this or not. It's simply installed to make a quick buck from the customer. Besides that being said, this OEM pre-installed Slim profile Roof Rack is a safety hazard due to fact as you drive above 45mph-55mph, drive hears noises and causing drive to look around trying to figure out what is making that noise which can lead to swerving / cause accident. Calling Lexus cor

20250219ENGINE

Driving to work, the engine became completely disabled which required emergency maneuvering to leave the roadway which had heavy traffic. Received dashboard messages stating the engine malfunctioned and needed to be taken to the dealer immediately. This was a very dangerous situation as the vehicle immediately lost all motive power when the engine stopped working. Dealer diagnosed the issue as related to the timing belt guide, where a part broke causing the engine timing to get out of sync.

20240619UNKNOWN OR OTHER

The vehicle has been on hold at the port since 5/17/2024 with no update either from Lexus or my dealership about what is the reason for the hold. I’ve been hearing from different sources that it may be a windshield issue or a sunroof issue or even a possible engine issue. I have tried calling both the dealership and Lexus Brand Engagement but both deny knowing any additional information and ask that I reach out to the other line.