Total Complaints
9 filings
Lexus GX! · model year
9 NHTSA complaints. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The verdict
The 2019 Lexus GX! posts below-average complaint volume among its own model-year siblings.
The 2019LexusGX! carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2019 GX! is unknown or other with 2 filings, followed by fuel/propulsion system (2) and visibility/wiper (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 3 investigation files overlapping the 2019 GX!. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.
Total Complaints
9 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| VISIBILITY/WIPER | 1 |
| ENGINE | 1 |
| SUSPENSION | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR | 1 |
The contact owns a 2019 Lexus GX460. While the contact’s wife was driving and exiting the driveway at the residence, the driver’s and passenger’s side side-view mirrors became distorted with crinkle-like lines. The contact stated that the lines obstructed driving visibility and the ability to safely operate the vehicle. Upon investigation, the contact discovered that a dimming solution between the glass of the sideview mirrors had caused the failure to occur. The contact linked that failure to a visit to the car wash the day prior to the discovery of the failure. The vehicle was not repaired. The contact attempted to contact the manufacturer and the dealer but was unsuccessful. The failure mileage was approximately 19,000.
Mileage: 19,000
Dec 12th 17:05 in I-880 south bound, 2019 Lexus GS460 rear window shattered with huge exploded sound, and rear wiper gone, and hydraulic rod which supported window fall down. there is no rock and any gun shot. there is not any alert. the temperature is 55 degree in bay area, and no heat/air condition is on. it is kind of risk for the driver and the behind car. I reported to Lexus customer support via online, and also claim for my car insurance.
TL* THE CONTACT OWNS A 2019 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: NUMBER 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LEXUS OF ATLANTIC CITY (3169 FIRE RD, EGG HARBOR TOWNSHIP, NJ 08234, (609) 641-0008) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## LEXUS GX460 2019 ##
HELLO, MY CAR IS TILTED TO THE RIGHT WHEN TRAVELING ON HIGHWAY. ALSO TILTED A LOT WHEN I TURN LEFT. THIS IS NOT NORMAL BECAUSE MY OTHER CARS DON'T BEHAVE LIKE THAT. I BROUGHT TO LEXUS DEALER BUT WAS INFORMED THE CAR IS NORMAL. HOWEVER, I NEED NTSB TO CHECK BECAUSE I DON'T FEEL SAFE WITH THIS CAR. NOTE: I THINK THIS IS A MANUFACTURER DEFECT BECAUSE THERE ARE OTHER PEOPLE WHO COMPLAINED ON THE INTERNET ABOUT THE SAME PROBLEM.
Mileage: 12,000
LEXUS KEEP SENDING US A RECALL NOTICE (NO 20V682) BUT WITH REMEDY NOT AVAILABLE. IT HAS BEEN MORE THAN A YEAR WERE WE ARE TOLD OUR CAR MIGHT STALL DURING DRIVING. MY LEASE WILL EXPIRE THIS DECEMBER AND I AM STILL DRIVING A CAR THAT I AM TOLD IS NOT SAFE. I HAVE BEEN AVOIDING LONG TRIP WITH THE CAR FOR THIS REASON. LEXUS NEED TO COME UP WITH A REMEDY AND COMPENSATE THE CURRENT OWNER/LESSEE. MY CAR DID NOT STALL YET BUT HOW DO YOU EXPECT ME TO DRIVE A CAR YOU ARE TELLING ME IT MIGHT STALL.
Mileage: 20,000
MY VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING WHILE IN MOTION AND WILL CAUSE A CRASH. I AM UNABLE TO CONTINUE TO DRIVE THIS VEHICLE WITH MY WIFE AND TWO CHILDREN. THIS IS A MAJOR LEXUS/TOYOTA RECALL WITH NO REMEDY AVAILABLE.
WHEN DRIVING AT SPEEDS OVER 50 MPH THE CARS ENGINE DIES. IT HAS HAPPENED 3 TIMES ON THE HIGHWAY. IT IS VERY DANGEROUS. THE CAR WILL RESTART ONLY AFTER YOU COME TO A COMPLETE STOP. LEXUS STATES THERE ARE NO ISSUES. VERY DISAPPOINTING.
Mileage: 10,000
WHEN PUTTING THE VEHICLE IN REVERSE THE SIDEVIEW MIRRORS AUTOMATICALLY TURN IN AND DOWN PER LEXUS DEFAULT. PROBLEM IS YOU CANNOT OVERRIDE THE DEFAULT TO ADJUST THEM FOR A CLEAR VIEW TO THE REAR, WHICH MEANS EVERY TIME YOU BACK-UP YOU HAVE TO ADJUST THEM. THAT CREATES 2 SAFETY ISSUES: FIRST BEING SOMETIME I AM IN THE MIDDLE OF THE STREET TRYING TO ADJUST THE MIRROR TO I CAN BACK-UP, SECOND IF I DON'T I COULD POSSIBLE DAMAGE OR INJURE SOMETHING OR SOMEONE. I AM A RETIED TRACTOR-TRAILER OPERATOR, WAS ALSO INSTRUCTOR QUALIFIED IN THE MILITARY, AN ACCIDENT INVESTIGATOR IN THE MILITARY, AND HAVE OVER A MILLION MILES UNDER MY BELT. I SAY THIS SO YOU UNDERSTAND IF THIS WAS THE MILITARY I WOULD NOT LET ANY OF MY SOLDIERS OPERATE THIS VEHICLE WITH THE DEFAULT LEXUS HAS SET THE MIRRORS AT. I HAVE NOTIFIED LEXUS, BUT THEY ARE TAKING IT AS A DISSATISFIED CUSTOMER INSTEAD OF A SAFETY ISSUE AND THE POSSIBILITY OF THE MAJOR RAMIFICATIONS THIS COULD CAUSE (I.E. DAMAGE, INJURY, DEATH, ETC.) W
Mileage: 400
WHEN PUTTING THE VEHICLE IN REVERSE THE SIDEVIEW MIRRORS AUTOMATICALLY TURN IN AND DOWN PER LEXUS DEFAULT. PROBLEM IS YOU CANNOT OVERRIDE THE DEFAULT TO ADJUST THEM FOR A CLEAR VIEW TO THE REAR, WHICH MEANS EVERY TIME YOU BACK-UP YOU HAVE TO ADJUST THEM. THAT CREATES 2 SAFETY ISSUES: FIRST BEING SOMETIME I AM IN THE MIDDLE OF THE STREET TRYING TO ADJUST THE MIRROR TO I CAN BACK-UP, SECOND IF I DON'T I COULD POSSIBLE DAMAGE OR INJURE SOMETHING OR SOMEONE. I AM A RETIED TRACTOR-TRAILER OPERATOR, WAS ALSO INSTRUCTOR QUALIFIED IN THE MILITARY, AN ACCIDENT INVESTIGATOR IN THE MILITARY, AND HAVE OVER A MILLION MILES UNDER MY BELT. I SAY THIS SO YOU UNDERSTAND IF THIS WAS THE MILITARY I WOULD NOT LET ANY OF MY SOLDIERS OPERATE THIS VEHICLE WITH THE DEFAULT LEXUS HAS SET THE MIRRORS AT. I HAVE NOTIFIED LEXUS, BUT THEY ARE TAKING IT AS A DISSATISFIED CUSTOMER INSTEAD OF A SAFETY ISSUE AND THE POSSIBILITY OF THE MAJOR RAMIFICATIONS THIS COULD CAUSE (I.E. DAMAGE, INJURY, DEATH, ETC.) W
Mileage: 400
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2019 Lexus GX!; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.