Total Complaints
9 filings
LEXUS GS400 · model year
9 NHTSA complaints, 1 crash report. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2000LEXUSGS400 carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2000 GS400 is vehicle speed control:linkages with 1 filings, followed by suspension (1) and tires:tread/belt (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 3 investigation files overlapping the 2000 GS400. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
9 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VEHICLE SPEED CONTROL:LINKAGES | 1 |
| SUSPENSION | 1 |
| TIRES:TREAD/BELT | 1 |
| TIRES | 1 |
| SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES | 1 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 1 |
| AIR BAGS:FRONTAL | 1 |
| ELECTRICAL SYSTEM | 1 |
| VEHICLE SPEED CONTROL | 1 |
WHILE DRIVING ON THE HIGHWAY MY CAR SUDDENLY STOP WITH NO APPARENT REASON AT ALL. I TRIED TO ACCELERATE BUT IT DID NOT RESPONDED, EVENTHOUGH THE ENGINE WAS RUNNING PERFECTLY. EVERYTHING WAS WORKING BUT THE ACCELERATOR. WHEN TAKEN TO THE LEXUS DEALER THEY TOLD ME THE PROBLEM WAS WITH THE ELECTRONIC CONTROL MODULE. THEY TOLD ME IT WILL COST ME AROUND $3,000.00 TO REPLACE IT. IS THIS NORMAL FOR THIS CAR TO HAPPEN OR IS IT NORMAL WEAR AND TEAR?. WE DID NOT HAVE AN ACCIDENT BECAUSE IT WAS EARLY IN THE MORNING BUT IT COULD BE WORSE DURING HEAVY TRAFFIC HOURS. *TR
Mileage: 100,834
WHILE DRIVING ON THE HIGHWAY MY CAR SUDDENLY STOP WITH NO APPARENT REASON AT ALL. I TRIED TO ACCELERATE BUT IT DID NOT RESPONDED, EVENTHOUGH THE ENGINE WAS RUNNING PERFECTLY. EVERYTHING WAS WORKING BUT THE ACCELERATOR. WHEN TAKEN TO THE LEXUS DEALER THEY TOLD ME THE PROBLEM WAS WITH THE ELECTRONIC CONTROL MODULE. THEY TOLD ME IT WILL COST ME AROUND $3,000.00 TO REPLACE IT. IS THIS NORMAL FOR THIS CAR TO HAPPEN OR IS IT NORMAL WEAR AND TEAR?. WE DID NOT HAVE AN ACCIDENT BECAUSE IT WAS EARLY IN THE MORNING BUT IT COULD BE WORSE DURING HEAVY TRAFFIC HOURS. *TR
Mileage: 100,834
ON JULY 2 ,2009, MY WIFE STRUCK ANOTHER CAR BROADSIDE WITH OUR 2000 LEXUS GS400. THE POINT OF IMPACT ON THE LEXUS WAS WITH THE LEFT FRONT PORTION (HEADLIGHT AREA) OF THE FRONT. SHE WAS TRAVELING APPROXIMATELY 35 MPH, AND DID NOT HAVE TIME TO BRAKE. THE IMPACT, AND SEATBELT, CAUSE A MODERATE SIZED BRUISE ON HER LEFT BREAST AREA. LEXUS INDICATES THEIR AIRBAGS DEPLOY ON FRONTAL OR "NEAR FRONTAL" COLLISIONS AT 8 TO 14 MPH. YET, IN THIS CASE, WHAT I THINK IS A "NEAR FRONTAL" COLLISION, THE AIRBAG DID NOT DEPLOY. I CONTACTED LEXUS, BUT THEY CONTEND IT WAS NOT A "FRONTAL" COLLISION, AND THEREFORE THE BAG DID NOT NEED TO DEPLOY. THEN WHY DO THEY INDICATE THAT IN "NEAR FRONTAL" COLLISIONS THE AIRBAG WILL DEPLOY? I FIRMLY BELIEVE THAT THE SPEED AND POINT OF IMPACT SHOULD HAVE DEPLOYED THE AIRBAG, AND YET IT DIDN'T. I HAVE PHOTOS OF THE LEXUS SHOULD YOU WISH TO SEE THEM. *TR
Mileage: 103,000
I WAS TRAVELING WITH MY FATHER, MING SUEN ON I-95 SOUTH BOUND NEAR I-15 INTER-CHANGE IN MY 2000 LEXUS GS400(30900 MILES). THE ACCELERATOR GOT STUCKED(NOT BY CARPET OR FLOOR MAT) MECHNICALLY, AND MY CAR DOWNSHIFTED ITSELF AND WENT INTO FULL POWER ACCELERATION AT THE ENGINE SPEED OF OVER 5000 RPM. I TRIED TO BRAKE WITH FULL FORCE, BUT FAILED TO STOP THE VEHICLE, AND THE CAR WAS GOING AT 85MPH AND GAINING SPEED! THE WHOLE INCIDENT LAST FOR ABOUT 3-5 MINUTES, AND I DIALED "911" AND TRIED TO ASK FOR HELP. BEFORE THE CALL WAS CONNECTED, I MAGICALLY REGAIN CONTROL OF MY LEXUS. THE ACCELERATOR DIS-ENGAGED AND THE ENGINE SPEED RETURNED TO NORMAL. I FELT THE BRAKE WAS LOSING POWER AND BECAME VERY WEAK. I GOT OUT AT THE NEAREST EXIT AND PULLED INTO A GAS STATION. AS I GOT OUT MY CAR, I COULD SMELL THE BRAKES WERE BURNING, AND THE FRONT RIGHT BRAKE WAS FRIED. MY FATHER AND I WAS VERY LUCKY, BECAUSE IT WAS LATE AT NIGHT AND TRAFFIC WAS LIGHT ON THE FREEWAY. OTHER WISE, TRAVELING AT 85 MPH
Mileage: 30,900
WHEN APPLYING BRAKES CONSUMER HIT ACCELERATOR AT THE SAME TIME. THERE IS NOT ENOUGH DISTANCE BETWEEN BRAKE PEDAL AND ACCELERATOR. CONTACTED MANUFACTURER, AND GAVE A REPORT, MANUFACTURER WILL SEND IT TO ENGINEER. *AK
THE TIRE HAD AN UNDISCLOSED DEFECT THAT CAUSED A SPLIT ON THE INSIDE OF THE LEFT FRONT TIRE, THE DEALER SAID THIS OCCURED BECAUSE THE VEHICLE WAS MISALIGNED THE CONSUMER BELIEVES THE TIRES ARE DEFECTIVE BECAUSE ALL FOUR TIRES SHOW SIMILAR INSIDE WEAR (BRIDGESTONE PROTENZA RE 030 235/45Z417). NLM
BRIDGESTONE POTENZA RE 030 TIRE (P235/45R17) WAS FLAT AND CONSUMER COULD SEE A LONG SPLIT ON THE INSIDE OF THE TIRE ALSO EXPOSING THE STEEL BELTS, THE LEXUS SERVICE MANAGER AND BRIDGESTONE DEALER STATE THAT ALL 4 TIRES SHOW SIGNS OF SIMILAR INSIDE TIRE WEAR, CONSUMER IS REQUESTING THAT THE TIRES BE REPLACED AND ALSO STATED THAT THERE WAS SOME VIBRATION IN THE LEFT FRONT TIRE. *SLC
CAR STARTED TO PULL TO RIGHT 3 DAYS FROM PURCHASE, WAS TOLD WHEN CALLED IN ITS OK COME IN WHEN YOU COME FOR 5,000 MILES SERVICE. HAVE GONE 4 TIMES FOR REPAIR WAS NOT DONE. CAR STILL PULLING TO RIGHT. AT 4TH ATTEMPT WAS TOLD TO LEAVE THE CAR THERE BUT NEEDED THE CAR, SO I MADE FIFTH ATTEMPT TO HAVE IT REPAIRED AND AS OF TODAY 10/3/2000 WAS TOLD BY LONGO LEXUS WANTS TO MAKE ANOTHER ATTEMPT TO FIX THE PROBLEM. I AM JUST EXHAUSED DEALING WITH LONGO AND LEXUS IN REGARDS TO THIS MATTER. NEED ASSISTANCE HOW CAN I FILE A COMPLAIN WITH LEMON LAW. PLEASE SOMEONE CALL ME. I AM OUT OF OPTIONS AND LEXUS DOES NOT CARE IF THEY LOSE A CUSTOMER.
WAS DRIVING VEHICLE & STARTED TO PRESS DOWN ON BRAKES AND VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. TOOK VEHICLE TO DEALERSHIP & MECHANIC COULD NOT LOCATE CAUSE OF ACCELERATION. 2ND TIME PROBLEM, NOT DUPLICATED AFTER IT HAPPENED PRIOR TO TAKING TO DEALERSHIP. HAD HAPPENED 6 DIFFERENT TIMES SINCE THEN & PROBLEM WAS GETTING WORSE. MECHANIC DID NOT KNOW CAUSE OF ACCELERATION.*AK
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2000 LEXUS GS400; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.