2017 LEXUS ES350

26 complaints filed with NHTSA.

26
Complaints
11
Crashes
0
Fires
7
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
UNKNOWN OR OTHER3
STRUCTURE:BODY3
VISIBILITY/WIPER3
SUSPENSION2
SERVICE BRAKES2
AIR BAGS2
EXTERIOR LIGHTING1
ELECTRICAL SYSTEM1
SEATS1
STEERING1
ENGINE1
ELECTRICAL SYSTEM:SOFTWARE1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
VEHICLE SPEED CONTROL1
FORWARD COLLISION AVOIDANCE: WARNINGS1

Recalls (1)

17V41500029/06/2017

STEERING:LINKAGES:TIE ROD ASSEMBLY

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.

Recent Complaints

20220921CrashSERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Lexus ES350. The contact stated that while driving at 45 MPH, the contact stated that a beeping alert sounded to notify him that he was approaching another vehicle. As the contact attempted to depress the brake pedal, the brake pedal failed and the contact rear-ended the vehicle. The air bags deployed upon impact. The police and paramedics were called to the scene and the other driver was taken to the hospital; the driver's whereabouts were unknown. The contact did not su

Mileage: 55,000

20220921CrashFORWARD COLLISION AVOIDANCE

The contact owns a 2017 Lexus ES350. The contact stated that while driving at 45 MPH, the contact stated that a beeping alert sounded to notify him that he was approaching another vehicle. As the contact attempted to depress the brake pedal, the brake pedal failed and the contact rear-ended the vehicle. The air bags deployed upon impact. The police and paramedics were called to the scene and the other driver was taken to the hospital; the driver's whereabouts were unknown. The contact did not su

Mileage: 55,000

20220407CrashVEHICLE SPEED CONTROL

The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal and also the crash avoidance safety features did not activate. No injuries were reported and no police report was taken. The vehicle was towed to the local dealer and to a local body shop repair center.

Mileage: 7,500

20220407CrashFORWARD COLLISION AVOIDANCE: WARNINGS

The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal and also the crash avoidance safety features did not activate. No injuries were reported and no police report was taken. The vehicle was towed to the local dealer and to a local body shop repair center.

Mileage: 7,500

20181009CrashAIR BAGS

DURING AN ACCIDENT FROM REAR ENDED, AIRBAGS WERE NOT DEPLOYED AND NOW IT IS SAYS THAT SRS AIRBAGS ARE MALFUNCTIONED.

Mileage: 9,900

20180517CrashSTEERING

TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SIDE TIRE FRACTURED AND THE CONTROL ARM ASSOCIATED WITH THE SUSPENSION ARM FRACTURED NEAR THE WHEEL BEARING. THE FRONT DRIVER'S SIDE WHEEL WAS PULLING THE VEHICLE TO THE LEFT INTO ONCOMING TRAFFIC. AS A RESULT, THE CONTACT STRUCK A CURB. AS THE CONTACT TURNED THE STEERING WHEEL TO THE RIGHT, THE VEHICLE STILL ENDED UP ON THE CURB. THE CONTACT PULLED THE TENDONS IN HER RIGHT ARM TRYING TO STEER THE VEH

Mileage: 10,000

20180517CrashSUSPENSION

TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SIDE TIRE FRACTURED AND THE CONTROL ARM ASSOCIATED WITH THE SUSPENSION ARM FRACTURED NEAR THE WHEEL BEARING. THE FRONT DRIVER'S SIDE WHEEL WAS PULLING THE VEHICLE TO THE LEFT INTO ONCOMING TRAFFIC. AS A RESULT, THE CONTACT STRUCK A CURB. AS THE CONTACT TURNED THE STEERING WHEEL TO THE RIGHT, THE VEHICLE STILL ENDED UP ON THE CURB. THE CONTACT PULLED THE TENDONS IN HER RIGHT ARM TRYING TO STEER THE VEH

Mileage: 10,000

20171121CrashUNKNOWN OR OTHER

THE PRE-COLLISION SYSTEM DOES NOT WORK PROPERLY. THE CAR REAR ENDED THE VEHICLE IN FRONT OF IT WITHOUT WARNING AND BRAKE ASSIST BY PRE-COLLISION SYSTEM AS LEXUS CLAIMED. IT RESULTED IN AN ACCIDENT. LEXUS HAS PERFORMED THE INVESTIGATION AND EXTRACTED DATA FROM EDR. THEY CONCLUDED NO DEFECT FOUND. I STILL BELIEVE THAT THE CAR PRE-COLLISION SYSTEM DID NOT WORK AT ALL AND WAS NOT ABLE TO PREVENT THE COLLISION AS EXPECTED.

Mileage: 670

20171107CrashAIR BAGS

TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE AT A STOP, THE CONTACT'S VEHICLE WAS REAR ENDED AND CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAG ERROR WARNING INDICATOR ILLUMINATED AFTER THE CRASH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MULTIPLE INJURIES THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE AND THEN TOWED TO NORTHSIDE LEXUS (17925 NORTH FWY, HOUSTON, TX 77090) WHERE THE CAUSE OF THE FAILURE WAS

20170614CrashSERVICE BRAKES

MONDAY, JUNE 5TH,I BOUGHT THE LEXUS ES350 AT 6502 5TH AVE IN BROOKLYN. IT HASN'T BEEN A WEEK YET, AND ON FRIDAY THE 9TH, THE ACCIDENT HAPPENED. I WAS DRIVING FROM STATEN ISLAND TO FLUSHING TO PICK UP MY FRIEND TO GO BACK TO MY HOME. ALONG THE 495 HIGHWAY, WE WERE DRIVING AROUND 45-50 MPH AND SUDDENLY A WARNING POPPED UP ON THE ABS SYSTEM SAYING THAT THE "BREAKER IS ON." WE BECAME REALLY NERVOUS SO WE WANTED TO CHECK OUT WHY THAT MESSAGE CAME ON. THERE WAS A CAR ABOUT 100 METERS IN FRONT OF US, S

Mileage: 113

20170214CrashSUSPENSION

TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK RAPIDLY AND THE BALL JOINT DETACHED. THE FAILURE CAUSED THE STRUT TO SNAP OFF OF THE VEHICLE. THE CONTACT LOST CONTROL, STRUCK ANOTHER VEHICLE, AND LANDED IN A DITCH. THE CONTACT SUSTAINED INJURIES ON THE FOREARM, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND PENDING FURTHER INVESTIGATION ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE W

Mileage: 352