2013 LEXUS ES350

FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equippe

The contact owns a 2013 Lexus ES350. The contact stated that while driving at 45 MPH, the contact heard a loud gunshot like sound and the sunroof shattered into pieces. The contact stated that small fragments of glass fell all over him due to the failure however, he was not injured. The contact pulled over, cleaned out his vehicle and was able to drive the vehicle home. The contact called the dealer where he was informed that there were no recalls on his vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 135,394.

Mileage: 135,394

TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE TO THE SUN ROOF, THERE WAS A LOUD EXPLOSION COMING FROM THE VEHICLE. THE CONTACT BECAME AWARE THAT THE SUN ROOF GLASS HAD SHATTERED. THE CONTACT CONTACTED CHATHAM PARKWAY LEXUS (1120 CHATHAM PKWY, SAVANNAH, GA 31405, (912) 330-6051) AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

TL* THE CONTACT OWNS A 2013 LEXUS ES350. WHILE DRIVING APPROXIMATELY 40 MPH, AN EXPLOSION LIKE SOUND WAS HEARD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF HAD SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

TL* THE CONTACT OWNS A 2013 LEXUS ES350. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED AND GLASS ENTERED THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED OR INJURIES. THE VEHICLE WAS TAKEN TO LEXUS OF WINTER PARK (305 N SEMORAN BLVD, WINTER PARK, FL 32792, (407) 678-2000) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING DAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS UNKNOWN.

Mileage: 23,000

TAKATA AIRBAG RECALL

Mileage: 38,450

I WAS DRIVING ON I75 IN LOUISVILLE, KY, GOING APPROX 70-75 MPH WHEN I HEARD WHAT SOUNDED LIKE A GUN SHOT! PANICKED, I LOOKED AROUND IMMEDIATELY BUT THERE WERE NO OTHER CARS CLOSE BY AND NO OVERPASSES. THEN I REALIZED THAT GLASS WAS ALL OVER MY RIGHT ARM, SHOULDER, AND THE CENTER CONSOLE. I LOOKED UP TO SEE THAT MY MOON ROOF WAS SHATTERED. AFTER REALIZING WHAT HAD HAPPENED, I CLOSED THE SHADE SO MORE GLASS DID NOT FALL ON ME AND INSIDE MY CAR. I TOOK AN EXIT AND CALLED MY INSURANCE COMPANY. I TOLD THEM I HAD NO IDEA WHAT HAD HAPPENED, THAT NO ONE WAS AROUND BUT THAT MY MOON ROOF HAD JUST EXPLODED. THEY GAVE ME THE COMPANY TO CONTACT TO GET IT FIXED AND I TOOK IT THERE TO GET IT FIXED THE NEXT DAY. I HAVE PICS OF IT THOUGH. SO SCARY! I STILL DON'T UNDERSTAND WHY MY MOON ROOF WOULD JUST EXPLODE WITHOUT ANY EXTERIOR FORCE BEING EXERTED AND I AM SO AFRAID IT WILL HAPPEN AGAIN.

Mileage: 70,000

PASSENGER-SIDE LEG AIRBAG FAILED TO FULLY DEPLOY DURING AN ACCIDENT. IT ALSO EXPLODED AND EXPELLED ACCELERATE. THE DRIVER-SIDE AIRBAGS DEPLOYED PROPERLY. THIS WAS DURING A FRONT-END COLLISION WITH THE SIDE OF ANOTHER VEHICLE. MY CAR WAS PROCEEDINGSTRAIGHT THROUGH AN INTERSECTION ON A PARKWAY-LIKE CITY DRIVE. ..UPDATED 09/26/17 *BF *JS

Mileage: 49,000

TL* THE CONTACT OWNS A 2013 LEXUS ES350. WHILE DRIVING APPROXIMATELY 60 MPH, THE CRUISE CONTROL LEVELER FRACTURED FROM THE BASE OF THE STEERING COLUMN THE VEHICLE WAS DRIVEN TO THE DEALER. THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,300. UPDATED 06/13/17*LJ *CN

Mileage: 42,300

I WAS PARKING MY CAR IN FRONT OF A STORE. CAR WAS IN PARKING SPOT, READY TO STOP. ALL OF A SUDDEN, CAR ACCELERATED, JUMPED THE CURB, WENT THRU SIDEWALK INTO THE STORE AHEAD. LUCKILY, STORE WAS VACANT. CAR KEPT GOING THRU THE STORE, CAME OUT FROM THE BACK WALL ONTO THE RAIL GUARDS WHICH FINALLY STOPPED CAR. CAR WAS DAMAGED.

Mileage: 22,300

AIR BAGS DID NOT DEPLOY AFTER CAR WAS IN A WRECK. FRONT END DEMAGED OF 12,000 IN DAMAGES. VEHICLE WAS IN MOTION.

Mileage: 64,000

TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT THE LEATHER MATERIAL ON THE DRIVER SEAT WAS PEELING OFF. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS DIAGNOSED TO BE A RESULT OF WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

ON 1/20/16 I WAS DRIVING BACK TO WORK AROUND 12:30 IN THE AFTERNOON AND I HEARD A LOUD POP. AT THE TIME I THOUGH SOMETHING HAD HIT MY CAR OR WINDSHIELD, ALTHOUGH I HAD NOT SEEN ANYTHING FLY UP AT THE WINDOW. ONCE I ARRIVED AT WORK I GOT OUT OF THE CAR TO CHECK MY WINDOWS AND TO SEE IF THERE WAS ANY DAMAGE TO THE BODY OF THE CAR. I DID NOT SEE ANY. THE FOLLOWING MORNING, TRAVELLING ON THE HIGHWAY ON MY WAY TO WORK I NOTICED A WIND SOUND THROUGHOUT THE CAR. I THOUGHT MAYBE ONE OF MY WINDOWS WAS DOWN. I CHECKED ALL REMAINING WINDOWS AND THEY WERE ALL UP. WHEN I STOPPED AT A STOP LIGHT, THE SOUND STOPPED. AT THAT MOMENT I THOUGHT MY SUNROOF SOMEHOW MAY HAVE OPENED BY ACCIDENT. I PULLED THE CLOTH COVER THAT COVERS THE SUNROOF AND NOTICED THE DAMAGE. THE SUNROOF HAD EXPLODED. THE GLASS WAS ALSO POINTED UPWARD. HAD SOMETHING LIKE A ROCK FALLEN ON IT, IT WOULD HAVE BEEN POINTED DOWNWARD AND THERE WAS NO ROCK TO BE FOUND BY THE AUTO BODY SHOP THAT WILL BE FIXING MY VEHICLE. THE AUT

Mileage: 15,000

FUEL PUMP DOES NOT TURN OFF INTERMITTENTLY AFTER IGNITION IS TURNED OFF. ON MULTIPLE OCCASIONS THE VEHICLE WAS STATIONARY, PARKED IN THE GARAGE, IGNITION OFF. UPON GOING BACK INTO GARAGE I NOTICE A LOAD HUMMING NOISE COMING FROM THE UNDERSIDE OF THE VEHICLE. AFTER HITTING THE LOCK BUTTON ON THE KEY PHOB THE SOUND STOPPED. THE ISSUE IS GETTING WORSE. ON 12/72015 AFTER ENERGIZING THE LOCK / UNLOCK FUNCTION ON THE KEY PHOB THE FUEL PUMP DID NOT TURN OFF AS IT DID IN THE PAST. I HAD TO START THE VEHICLE AND TURN IT OFF TO STOP THE FUEL PUMP FROM CONSTANTLY RUNNING. SINCE THIS VEHICLE WAS PURCHASED THIS HAS HAPPENED MULTIPLE TIMES DRAINING DOWN THE BATTERY ON MULTIPLE OCCASIONS. AT FIRST WE THOUGHT THAT MAYBE WE LEFT AN ACCESSORY ON BUT AFTER CAREFUL EXAMINATION THERE IS NO QUESTION THAT THE FUEL PUMP CONTINUES TO RUN INTERMITTENTLY AFTER THE VEHICLE IS TURNED OFF. PLEASE NOTE THAT I AM A MECHANIC AND DO HAVE A VAST KNOWLEDGE OF TODAY'S VEHICLE TECHNOLOGIES SYSTEMS. THIS IS CLEARLY A SAFETY

Mileage: 26,000

WE PURCHASED THIS VEHICLE AS A CERTIFIED PRE-OWNED IN LATE JUNE 2015. THE WINDSHIELD HAS A DISTORTION THAT IS EXACERBATED AT NIGHT. HEADLIGHTS AND REAR TAIL LAMPS APPEAR IN TRIPLE ON VEHICLES. ON DARK/DIM LIT ROADS, THE ONCOMING TRAFFIC'S HEADLIGHTS APPEARS IN VERTICAL MULTIPLES AND IS A SAFETY HAZARD BORDERING ON BEING A FATAL INCIDENT. TWO OTHER SIMILAR COMPLAINTS HAVE BEEN FILED WITH NHTSA UNDER THE ES300 CATEGORY. THIS APPEARS TO BE A LAMINATION PROBLEM AND A MANUFACTURER'S DEFECT. LEXUS DENIES SEEING THE PROBLEM. YET, EVERY PASSENGER TO RIDE IN MY VEHICLE NOTICES THE PROBLEM WITHOUT ME SAYING ANYTHING. THE SERVICE STAFF AT JOHNSON LEXUS, RALEIGH, NC, DENIES SEEING THE MULTIPLE IMAGES. THE VEHICLE IS UNDER A BUMPER TO BUMPER WARRANTY AND LEXUS HAS FAILED TO HONOR THE WARRANTY. THE DISTORTION IS VISIBLE WHETHER THE VEHICLE IS STATIONARY OR MOVING.

Mileage: 16,500

TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE STEERING WHEEL VIBRATED UNCONTROLLABLY. THE FAILURE OCCURRED WHEN GOING OVER 70 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE RIMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE STEERING WHEEL VIBRATED UNCONTROLLABLY. THE FAILURE OCCURRED WHEN GOING OVER 70 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE RIMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

I BOUGHT PRE-OWNED 2013 LEXUS ES300H CAR IN MOTH OF APRIL AND STARTED HAVING SEVER BACK PAIN, I CONTACTED LEXUS CUSTOMER SERVICE WITH FACT THAT SOMETHING WRONG WITH SEAT, PLEASE HELP ME AS I AM HAVING SEVER BACK PAIN EVERY SINGLE TIME I USE THE CAR. LEXUS REPRESENTATIVE HAS BEEN GOING ROUND ABOUT AND NOT ADDRESSING THE ISSUE, THEY DID NOT EVEN PROPERLY INSPECTED THE SEAT AND DISMISSED THE CASE. NO GOOD SOLUTION PROVIDED. (LEXUS ASK ME TO SELL THE CAR!!!) I URGE NHTSA TO INTERVENE TO RESOLVE THE ISSUE, IT NOT EASY TO SELL AND BUY CAR, I WILL LOSE LOT OF MONEY. I AM FEELING THAT COMMON MAN HAS NO SAY IN FRONT OF THESE BIG CORPORATIONS, THIS IS EXACT SAME WAY HOW LEXUS TREATED THIS CASE.

Mileage: 24,900

WHILE ATTEMPTING TO MAKE A 3-POINT TURN, I FIRST BACKED OUT OF A DRIVEWAY ONTO THE ROAD, PAUSED TO CHECK FOR TRAFFIC, SHIFTED FROM REVERSE INTO DRIVE AND PULLED FORWARD AND .STARTED TO TURN TO MY LEFT. AS I DID I EXPERIENCED A LOSS OF STEERING AND BRAKES AND THE DASHBOARD INDICATOR LIGHTS ALL LIT AT ONCE. MY CAR DRIFTED ACROSS THE CENTER LINE AND I WAS UNABLE TO STOP IT FROM ROLLING TO THE OTHER SIDE OF THE ROAD WHERE IT ENDED UP PERPENDICULAR TO ONCOMING TRAFFIC AND ONLY STOPPED WHEN IT HIT AN EMBANKMENT. MY CAR SUSTAINED FRONT BUMPER AND GRILLE DAMAGE.

Mileage: 29,000

WHILE ATTEMPTING TO MAKE A 3-POINT TURN, I FIRST BACKED OUT OF A DRIVEWAY ONTO THE ROAD, PAUSED TO CHECK FOR TRAFFIC, SHIFTED FROM REVERSE INTO DRIVE AND PULLED FORWARD AND .STARTED TO TURN TO MY LEFT. AS I DID I EXPERIENCED A LOSS OF STEERING AND BRAKES AND THE DASHBOARD INDICATOR LIGHTS ALL LIT AT ONCE. MY CAR DRIFTED ACROSS THE CENTER LINE AND I WAS UNABLE TO STOP IT FROM ROLLING TO THE OTHER SIDE OF THE ROAD WHERE IT ENDED UP PERPENDICULAR TO ONCOMING TRAFFIC AND ONLY STOPPED WHEN IT HIT AN EMBANKMENT. MY CAR SUSTAINED FRONT BUMPER AND GRILLE DAMAGE.

Mileage: 29,000

WHILE ATTEMPTING TO MAKE A 3-POINT TURN, I FIRST BACKED OUT OF A DRIVEWAY ONTO THE ROAD, PAUSED TO CHECK FOR TRAFFIC, SHIFTED FROM REVERSE INTO DRIVE AND PULLED FORWARD AND .STARTED TO TURN TO MY LEFT. AS I DID I EXPERIENCED A LOSS OF STEERING AND BRAKES AND THE DASHBOARD INDICATOR LIGHTS ALL LIT AT ONCE. MY CAR DRIFTED ACROSS THE CENTER LINE AND I WAS UNABLE TO STOP IT FROM ROLLING TO THE OTHER SIDE OF THE ROAD WHERE IT ENDED UP PERPENDICULAR TO ONCOMING TRAFFIC AND ONLY STOPPED WHEN IT HIT AN EMBANKMENT. MY CAR SUSTAINED FRONT BUMPER AND GRILLE DAMAGE.

Mileage: 29,000