2012 LEXUS ES350

94 complaints filed with NHTSA.

94
Complaints
5
Crashes
3
Fires
5
Injuries
0
Deaths

NHTSA Safety Rating

3/5
Overall
4/5
Front Crash
2/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
AIR BAGS77
VEHICLE SPEED CONTROL2
ELECTRICAL SYSTEM2
SERVICE BRAKES1
SEAT BELTS1
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER1
UNKNOWN OR OTHER1
WHEELS1
AIR BAGS:KNEE BOLSTER1
AIR BAGS:ON-OFF SWITCH ASSEMBLY1
STRUCTURE:BODY1
STEERING1
STRUCTURE:BODY:DOOR1
LATCHES/LOCKS/LINKAGES1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1

Recalls (3)

19V74100017/10/2019

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX4

19V00500009/01/2019

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louis

17V00600009/01/2017

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia,

Recent Complaints

20180726FireSTRUCTURE:BODY

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD AND INSTRUMENT PANEL WERE MELTING AND STICKY. THERE WAS NO CUSHION PROTECTION ON THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE 2012 LEXUS ES350 WAS NOT ELIGIBLE FOR A DASHBOARD REPLACEMENT, WHICH ENDED IN MAY OF 2017. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

20180408CrashAIR BAGS

DRIVER SIDE KNEE AIRBAG CAUSED HEMATOMA, SECOND DEGREE BURN ON L. LEG, RESULTING IN 2 SURGERIES, USE OF WOUND VAC FOR 2 1/2 MONTHS, AND PERMANENT LYMPEDEMA AND SCARRING ON L. CALF. DRIVER HAS REPLACED KNEES THAT ARE AT HIGH RISK IF FURTHER CRASH AND KNEE BAG DEPLOYS AGAIN. DRIVER NEEDS ON-OFF SWITCH INSTALLED FOR DRIVER KNEE AIRBAG. DRIVER WAS NOT AT FAULT IN THIS ACCIDENT AND WANTS KNEE AIRBAGS REMOVED OR AN ON-OFF SWITCH INSTALLED. THE AIRBAG ON STEERING WHEEL DEPLOYED CORRECTLY AND CAUS

Mileage: 15,000

20180408CrashAIR BAGS:KNEE BOLSTER

DRIVER SIDE KNEE AIRBAG CAUSED HEMATOMA, SECOND DEGREE BURN ON L. LEG, RESULTING IN 2 SURGERIES, USE OF WOUND VAC FOR 2 1/2 MONTHS, AND PERMANENT LYMPEDEMA AND SCARRING ON L. CALF. DRIVER HAS REPLACED KNEES THAT ARE AT HIGH RISK IF FURTHER CRASH AND KNEE BAG DEPLOYS AGAIN. DRIVER NEEDS ON-OFF SWITCH INSTALLED FOR DRIVER KNEE AIRBAG. DRIVER WAS NOT AT FAULT IN THIS ACCIDENT AND WANTS KNEE AIRBAGS REMOVED OR AN ON-OFF SWITCH INSTALLED. THE AIRBAG ON STEERING WHEEL DEPLOYED CORRECTLY AND CAUS

Mileage: 15,000

20180408CrashAIR BAGS:ON-OFF SWITCH ASSEMBLY

DRIVER SIDE KNEE AIRBAG CAUSED HEMATOMA, SECOND DEGREE BURN ON L. LEG, RESULTING IN 2 SURGERIES, USE OF WOUND VAC FOR 2 1/2 MONTHS, AND PERMANENT LYMPEDEMA AND SCARRING ON L. CALF. DRIVER HAS REPLACED KNEES THAT ARE AT HIGH RISK IF FURTHER CRASH AND KNEE BAG DEPLOYS AGAIN. DRIVER NEEDS ON-OFF SWITCH INSTALLED FOR DRIVER KNEE AIRBAG. DRIVER WAS NOT AT FAULT IN THIS ACCIDENT AND WANTS KNEE AIRBAGS REMOVED OR AN ON-OFF SWITCH INSTALLED. THE AIRBAG ON STEERING WHEEL DEPLOYED CORRECTLY AND CAUS

Mileage: 15,000

20150828UNKNOWN OR OTHER

I PARKED THE CAR IN MY INDOOR GARAGE (PART OF THE INTERIOR OF MY HOME). SEVERAL HOURS LATER, I BEGAN TO FEEL ILL AND COLLAPSED ON THE FLOOR. I WAS ABLE TO CALL 911 AND AN EMERGENCY CREW RESPONDED TO MY HOME. I WAS UNABLE TO OPEN THE DOOR, BUT THEY WERE ABLE TO GAIN ACCESS. THEY IMMEDIATELY DETERMINED THAT MY HOME WAS FILLED WITH CARBON MONOXIDE AND FOUND THAT THE SOURCE WAS THE CAR IN THE GARAGE. THEY DETERMINED THAT THE CAR'S ENGINE HAD BEEN LEFT ON AND THE BATTERY WAS DEAD. THIS WAS THE

Mileage: 14,000

20150108FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THE PERSON DRIVING SAW SMOKE STARTING TO EMIT FROM UNDER THE PASSENGER SEAT, AFTER THE SEAT HEATER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN FOUND A SMALL BURN HOLE ON THE LEFT SIDE OF THE DRIVER SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,200. UPDATED 2/24/15*CN LEXUS INFORMED THE CONSUMER, THE BURN HOLD WAS NOT LOCATED NEAR THE SEAT HEATER GRID OR WHERE THE ELECTRICAL WI

Mileage: 15,200

20150108FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THE PERSON DRIVING SAW SMOKE STARTING TO EMIT FROM UNDER THE PASSENGER SEAT, AFTER THE SEAT HEATER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN FOUND A SMALL BURN HOLE ON THE LEFT SIDE OF THE DRIVER SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,200. UPDATED 2/24/15*CN LEXUS INFORMED THE CONSUMER, THE BURN HOLD WAS NOT LOCATED NEAR THE SEAT HEATER GRID OR WHERE THE ELECTRICAL WI

Mileage: 15,200

20131204CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT WAS DRIVING 55 MPH AND CRASHED INTO ANOTHER VEHICLE AFTER BEING CUT OFF. THE CONTACT APPLIED THE BRAKES BUT THE BRAKES FAILED AND THE WHEELS SEIZED. THERE WERE NO INJURIES HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

Mileage: 23,000

20130125CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A PARKING SPACE, THE VEHICLE EXHIBITED AN ABNORMAL NOISE AS THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD UNUSUALLY. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A RESTRAINING WALL. THE CONTACT WAS REPORTED INJURED. THE VEHICLE WAS TOWED TO A DEALER, BUT HAD NOT BEEN INSPECTED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT HE HAD NOT EXPERIENCED THE FAILURE PRIOR TO THE CRASH.

Mileage: 7,000